
Fabulous caring staff! Clean, tidy, excellent standard of maintenance. Friendly, supportive,J B(Friend of Resident/Service User)



Fabulous caring staff! Clean, tidy, excellent standard of maintenance. Friendly, supportive,J B(Friend of Resident/Service User)



The Mayfield in Whitby provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care.
The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. Residents can enjoy the quality facilities including a café, cinema room and hair and beauty salon.
Each tastefully decorated bedroom has an en-suite bathroom, and outside there...
Care Provided by The Mayfield
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact The Mayfield for full pricing details and T&Cs.
Contact The Mayfield to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Natalie Gill (General Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors welcome at any time.
Parking
- Car park at front of building.
The Mayfield Reviews (59)
The Mayfield has a Review Score of 9.9 (9.934) out of 10, based on 24 reviews in the last 2 years.
Over all time The Mayfield has 59 reviews.
Mum has recently moved to The Mayfield and received a very warm welcome from both staff and fellow residents. The facilities are excellent and the staff are kind, considerate and caring. Mum has had no problems settling down, it's as if she has been part of the Mayfield family for years! Many thanks.
Thank you for your kind review. It's a pleasure to have your Mum with us and we are glad she has settled in so well.
Very good atmosphere, 24 hours a day. Staff always available to help when needed.
It is a pleasure to have you with us and many thanks for your kind review.
This was a wonderful post-operation respite time. The care, attention and service was amazing. I cannot think that I could have been better cared for, and service given. The food was excellent. The staff were very friendly and supportive.
Thank you for the lovely feedback. It was a pleasure to have you with us and we were glad to help you after your operation. We are very proud of our team and the care and service they provide so it means a lot for that to be recognised. I will share it with them. Thank you and all the best.
A wonderful experience - can't fault it. Excellent attention at all times, hope to return soon if possible. My thanks to every member of staff for their help and assistance at all times.
Many thanks for your kind review. It was an absolute pleasure to have you with us and we're delighted you have already come back to stay with us permanently!
I cannot praise the staff enough. Always friendly, time for a chat and showing enormous respect and care towards my husband. This home fully deserves the high recognition it has earned. Love the idea of being invited to the occasional meal! Many, many thanks to all.
Thank you very much for your kind comments. We are very proud of our team so thank you for passing that on. We love having your husband with us and very much enjoy his sense of humour and kindness!
All the staff on every level are excellent. They are all so kind and caring.
Thank you so much for your kind review. This feedback will mean a lot to our team. Your husband was a pleasure to care for.
Very, very good.
Thank you for your kind review. It's an absolute pleasure having you with us and we love your sense of humour!
I genuinely could not write enough to say how grateful we all are as a family to see Mum so well cared for and looked after. She is safe, clean and always looks in good health. The staff, without exception, are an amazing group of people.
Thank you very much for your review which I will pass on to the team. Your appreciation of the way we look after Mum means a lot to us and it is a pleasure having her with us.
Welcoming and helpful staff. Excellent care. Residents are treated with respect. Spacious corridors, light, airy building and tastefully furnished. We're delighted with my friend's improvement in health since she moved in.
Many thanks for your review and we are very glad your friend's health has improved so much while she has been with us.
Excellent staff, great food and above all, the care my mother has received while in Mayfield on respite has been second to none.
Thank you very much for your kind review and we are very glad your mother enjoyed her time with us. It was a pleasure getting to know her and your family and we hope to see you all again soon!
My grandad has recently spent time in The Mayfield Care Home and I was blown away by the exceptional service and fantastic staff. Every single member of staff is professional, and polite and went above and beyond to make his stay there the best it could be. Highly recommend!
Thank you very much for your kind review which I have shared with our team. We loved having your grandad with us. Your support is very much appreciated.
Excellent
Thank you very much for your kind review. It is an absolute pleasure to have you living with us and we are very glad you enjoy it so much.
My wife resides in the dementia unit at Mayfield Care Home. For the first time in years she is settled, happy and well cared for. I am so impressed with the standard of care that she receives, which is far superior to other homes which she has stayed in. The staff-to-resident ratio is greater, the rooms are spacious and spotless also well decorated. The domestic staff are very efficient and the communal rooms are clean, warm and welcoming. Meals are varied and well-prepared. The care staff are exceptional, kind and considerate with professional approach and have genuine concern for the residents. The management team are experienced, approachable and dedicated. I would certainly recommend the Mayfield to anyone wanting the best for their relatives.
Thank you for your kind review and we are very glad your wife is settled and happy at The Mayfield. We have worked hard to build a team of kind and caring people so it is always encouraging when this is recognised. Thank you very much for your ongoing support.
The thought of putting my parents into respite was really daunting. Would they be happy, well looked after, would they fit in? From the moment I entered Mayfield Care home, saw the facilities and met the staff I knew everything was going to be fine. All the staff were kind, professional, reassuring and above all supportive to us all and nothing was too much trouble. The facilities are beautiful and flexible to meet everyone's needs and the activities varied with everyone encouraged to take part. I cannot thank all the staff enough for the wonderful time my parents have shared together in The Mayfield.
Thank you very much for your kind feedback which I will share with our team. It was a pleasure looking after your parents and I am glad they enjoyed their time with us.
Mum and my stepdad are really enjoying their stay, the care and more importantly the food.
It has been an absolute pleasure looking after your mother and stepdad. I am delighted they have enjoyed their stay with us. Thank you very much for your kind review.
A wonderfully staffed and catered 5-star experience. Every physical, social and emotional need is met.
Thank you very much for your kind review. We take great pride in our team and the quality of the dining experience, so we are glad you have recognised this. I will pass your comments onto the team.
My father has absolutely enjoyed his two-week respite stay. We will certainly be booking further stays in the near future.
The staff have been excellent and able to provide the best care and support.
It was an absolute pleasure to have your father with us and we are glad he enjoyed it. He is very entertaining and we look forward to him coming back soon!
It is very good. Marvellous residential care. Excellent.
Thank you very much for your kind review which will mean a lot to the team. It is an absolute pleasure having you with us and we are glad you enjoy it.
I came for a two-week trial and went home for four weeks but decided after one week it was just what I had been looking for. I came back permanently after one week at home. Everyone is so friendly and helpful and all the staff are always happy to listen and chat. Feels like home from home. I would recommend coming here to anyone I know thinking of moving into a care home. I have been here for three months and am still very happy.
We are very glad you decided to come back permanently. It is a pleasure to have you with us and we are very glad you enjoy it so much! Thank you for your review.
I must admit when I first came into the Mayfield Care Home I was worried. I must say it is a lovely place. I came in for my husband so we could be together. I don't regret it. It is very clean and the food is amazing. What more could I want? The staff are caring and helpful. I haven't stopped eating since I arrived!
It is an absolute pleasure to have you and your husband with us and we are very glad you are enjoying it. Thank you very much for your review.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for The Mayfield.
Accreditations
There are no accreditations posted yet for The Mayfield.
Meet the Team (1)

I began my journey in care aged 18 and have experience in lots of areas, including residential and dementia care. During that time, I have gained a broad range of skills and qualifications.
Becoming a part of The Mayfield is a beautiful chapter in my life, and I enjoy every day, providing our residents with love, laughter and a happy home.
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