Fabulous caring staff! Clean, tidy, excellent standard of maintenance. Friendly, supportive,J B(Friend of Resident/Service User)
Fabulous caring staff! Clean, tidy, excellent standard of maintenance. Friendly, supportive,J B(Friend of Resident/Service User)
The Mayfield in Whitby provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care.
The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. Residents can enjoy the quality facilities including a café, cinema room and hair and beauty salon.
Each tastefully decorated bedroom has an en-suite bathroom, and outside there...
The Mayfield in Whitby provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care.
The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. Residents can enjoy the quality facilities including a café, cinema room and hair and beauty salon.
Each tastefully decorated bedroom has an en-suite bathroom, and outside there is a beautiful, landscaped garden.
With spectacular views of Whitby and the North York Moors, the dedicated activities team organise regular activities, events and outings for residents.
Contact The Mayfield to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact The Mayfield for full pricing details and T&Cs.
The Mayfield has a Review Score of 9.9 (9.933) out of 10, based on 20 reviews in the last 2 years.
Over all time The Mayfield has 60 reviews.
This was my first experience in The Mayfield, was staying for 2 weeks respite care after hospital. I was very pleased with everything I found there. I was particularly pleased with the helpfulness of the staff and the delicious food served.
This was my first experience in The Mayfield, was staying for 2 weeks respite care after hospital. I was very pleased with everything I found there. I was particularly pleased with the helpfulness of the staff and the delicious food served.
Thank you for your kind review and we are very glad you enjoyed your stay with us. It was a pleasure to have you with us and we are glad you found the staff helpful and enjoyed the food.
Mum has recently moved to The Mayfield and received a very warm welcome from both staff and fellow residents. The facilities are excellent and the staff are kind, considerate and caring. Mum has had no problems settling down, it's as if she has been part of the Mayfield family for years! Many...
Mum has recently moved to The Mayfield and received a very warm welcome from both staff and fellow residents. The facilities are excellent and the staff are kind, considerate and caring. Mum has had no problems settling down, it's as if she has been part of the Mayfield family for years! Many thanks.
Thank you for your kind review. It's a pleasure to have your Mum with us and we are glad she has settled in so well.
Very good atmosphere, 24 hours a day. Staff always available to help when needed.
Very good atmosphere, 24 hours a day. Staff always available to help when needed.
It is a pleasure to have you with us and many thanks for your kind review.
This was a wonderful post-operation respite time. The care, attention and service was amazing. I cannot think that I could have been better cared for, and service given. The food was excellent. The staff were very friendly and supportive.
This was a wonderful post-operation respite time. The care, attention and service was amazing. I cannot think that I could have been better cared for, and service given. The food was excellent. The staff were very friendly and supportive.
Thank you for the lovely feedback. It was a pleasure to have you with us and we were glad to help you after your operation. We are very proud of our team and the care and service they provide so it means a lot for that to be recognised. I will share it with them. Thank you and all the best.
A wonderful experience - can't fault it. Excellent attention at all times, hope to return soon if possible. My thanks to every member of staff for their help and assistance at all times.
A wonderful experience - can't fault it. Excellent attention at all times, hope to return soon if possible. My thanks to every member of staff for their help and assistance at all times.
Many thanks for your kind review. It was an absolute pleasure to have you with us and we're delighted you have already come back to stay with us permanently!
I cannot praise the staff enough. Always friendly, time for a chat and showing enormous respect and care towards my husband. This home fully deserves the high recognition it has earned. Love the idea of being invited to the occasional meal! Many, many thanks to all.
I cannot praise the staff enough. Always friendly, time for a chat and showing enormous respect and care towards my husband. This home fully deserves the high recognition it has earned. Love the idea of being invited to the occasional meal! Many, many thanks to all.
Thank you very much for your kind comments. We are very proud of our team so thank you for passing that on. We love having your husband with us and very much enjoy his sense of humour and kindness!
All the staff on every level are excellent. They are all so kind and caring.
All the staff on every level are excellent. They are all so kind and caring.
Thank you so much for your kind review. This feedback will mean a lot to our team. Your husband was a pleasure to care for.
Very, very good.
Very, very good.
Thank you for your kind review. It's an absolute pleasure having you with us and we love your sense of humour!
I genuinely could not write enough to say how grateful we all are as a family to see Mum so well cared for and looked after. She is safe, clean and always looks in good health. The staff, without exception, are an amazing group of people.
I genuinely could not write enough to say how grateful we all are as a family to see Mum so well cared for and looked after. She is safe, clean and always looks in good health. The staff, without exception, are an amazing group of people.
Thank you very much for your review which I will pass on to the team. Your appreciation of the way we look after Mum means a lot to us and it is a pleasure having her with us.
Welcoming and helpful staff. Excellent care. Residents are treated with respect. Spacious corridors, light, airy building and tastefully furnished. We're delighted with my friend's improvement in health since she moved in.
Welcoming and helpful staff. Excellent care. Residents are treated with respect. Spacious corridors, light, airy building and tastefully furnished. We're delighted with my friend's improvement in health since she moved in.
Many thanks for your review and we are very glad your friend's health has improved so much while she has been with us.
Excellent staff, great food and above all, the care my mother has received while in Mayfield on respite has been second to none.
Excellent staff, great food and above all, the care my mother has received while in Mayfield on respite has been second to none.
Thank you very much for your kind review and we are very glad your mother enjoyed her time with us. It was a pleasure getting to know her and your family and we hope to see you all again soon!
My grandad has recently spent time in The Mayfield Care Home and I was blown away by the exceptional service and fantastic staff. Every single member of staff is professional, and polite and went above and beyond to make his stay there the best it could be. Highly recommend!
My grandad has recently spent time in The Mayfield Care Home and I was blown away by the exceptional service and fantastic staff. Every single member of staff is professional, and polite and went above and beyond to make his stay there the best it could be. Highly recommend!
Thank you very much for your kind review which I have shared with our team. We loved having your grandad with us. Your support is very much appreciated.
Excellent
Excellent
Thank you very much for your kind review. It is an absolute pleasure to have you living with us and we are very glad you enjoy it so much.
My wife resides in the dementia unit at Mayfield Care Home. For the first time in years she is settled, happy and well cared for. I am so impressed with the standard of care that she receives, which is far superior to other homes which she has stayed in. The staff-to-resident ratio is greater, the...
My wife resides in the dementia unit at Mayfield Care Home. For the first time in years she is settled, happy and well cared for. I am so impressed with the standard of care that she receives, which is far superior to other homes which she has stayed in. The staff-to-resident ratio is greater, the rooms are spacious and spotless also well decorated. The domestic staff are very efficient and the communal rooms are clean, warm and welcoming. Meals are varied and well-prepared. The care staff are exceptional, kind and considerate with professional approach and have genuine concern for the residents. The management team are experienced, approachable and dedicated. I would certainly recommend the Mayfield to anyone wanting the best for their relatives.
Thank you for your kind review and we are very glad your wife is settled and happy at The Mayfield. We have worked hard to build a team of kind and caring people so it is always encouraging when this is recognised. Thank you very much for your ongoing support.
The thought of putting my parents into respite was really daunting. Would they be happy, well looked after, would they fit in? From the moment I entered Mayfield Care home, saw the facilities and met the staff I knew everything was going to be fine. All the staff were kind, professional, reassuring...
The thought of putting my parents into respite was really daunting. Would they be happy, well looked after, would they fit in? From the moment I entered Mayfield Care home, saw the facilities and met the staff I knew everything was going to be fine. All the staff were kind, professional, reassuring and above all supportive to us all and nothing was too much trouble. The facilities are beautiful and flexible to meet everyone's needs and the activities varied with everyone encouraged to take part. I cannot thank all the staff enough for the wonderful time my parents have shared together in The Mayfield.
Thank you very much for your kind feedback which I will share with our team. It was a pleasure looking after your parents and I am glad they enjoyed their time with us.
Mum and my stepdad are really enjoying...
Mum and my stepdad are really enjoying their stay, the care and more importantly the food.
It has been an absolute pleasure looking after your mother and stepdad. I am delighted they have enjoyed their stay with us. Thank you very much for your kind review.
A wonderfully staffed and catered 5-star experience. Every physical, social and emotional need is met.
A wonderfully staffed and catered 5-star experience. Every physical, social and emotional need is met.
Thank you very much for your kind review. We take great pride in our team and the quality of the dining experience, so we are glad you have recognised this. I will pass your comments onto the team.
The staff have been excellent and able to provide the best care and support.
The staff have been excellent and able to provide the best care and support.
It was an absolute pleasure to have your father with us and we are glad he enjoyed it. He is very entertaining and we look forward to him coming back soon!
It is very good. Marvellous residential care. Excellent.
It is very good. Marvellous residential care. Excellent.
Thank you very much for your kind review which will mean a lot to the team. It is an absolute pleasure having you with us and we are glad you enjoy it.
I came for a two-week trial and went home for four weeks but decided after one week it was just what I had been looking for. I came back permanently after one week at home. Everyone is so friendly and helpful and all the staff are always happy to listen and chat. Feels like home from home. I would...
I came for a two-week trial and went home for four weeks but decided after one week it was just what I had been looking for. I came back permanently after one week at home. Everyone is so friendly and helpful and all the staff are always happy to listen and chat. Feels like home from home. I would recommend coming here to anyone I know thinking of moving into a care home. I have been here for three months and am still very happy.
We are very glad you decided to come back permanently. It is a pleasure to have you with us and we are very glad you enjoy it so much! Thank you for your review.
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I am so proud of the team here at The Mayfield. Providing authentic person-centred care is incredibly important to all of us, and we work hard to...
I am so proud of the team here at The Mayfield. Providing authentic person-centred care is incredibly important to all of us, and we work hard to continually build trust with residents and their families.
I have worked in care for nearly two decades and secured a Distinction in my level five NVQ. For me, that was a real highlight, and I’ll always remember the supportive and kind words from my assessor.
As a General Manager, you need to be an excellent communicator. I also think it’s essential to have a high level of emotional intelligence. Accountability and professionalism are vital too.
My favourite part of each day is the moment I can step out of the office and spend meaningful time with residents and colleagues. That time gives me genuine insight into how everyone feels and helps me make sure people feel happy and comfortable.
I spend my free time with my family. I am also a coach for a local football team that my sons belong to.
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