Fabulous caring staff! Clean, tidy, excellent standard of maintenance. Friendly, supportive,J B(Friend of Resident/Service User)
Fabulous caring staff! Clean, tidy, excellent standard of maintenance. Friendly, supportive,J B(Friend of Resident/Service User)
The Mayfield in Whitby provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care.
The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. Residents can enjoy the quality facilities including a café, cinema room and hair and beauty salon.
Each tastefully decorated bedroom has an en-suite bathroom, and outside there...
The Mayfield in Whitby provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care.
The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. Residents can enjoy the quality facilities including a café, cinema room and hair and beauty salon.
Each tastefully decorated bedroom has an en-suite bathroom, and outside there is a beautiful, landscaped garden.
With spectacular views of Whitby and the North York Moors, the dedicated activities team organise regular activities, events and outings for residents.
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact The Mayfield for full pricing details and T&Cs.
Contact The Mayfield to confirm what's included and get a personalised quote:
The Mayfield has a Review Score of 9.9 (9.920) out of 10, based on 22 reviews in the last 2 years.
Over all time The Mayfield has 60 reviews.
I must admit when I first came into the Mayfield Care Home I was worried. I must say it is a lovely place. I came in for my husband so we could be together. I don't regret it. It is very clean and the food is amazing. What more could I want? The staff are caring and helpful. I haven't stopped...
I must admit when I first came into the Mayfield Care Home I was worried. I must say it is a lovely place. I came in for my husband so we could be together. I don't regret it. It is very clean and the food is amazing. What more could I want? The staff are caring and helpful. I haven't stopped eating since I arrived!
It is an absolute pleasure to have you and your husband with us and we are very glad you are enjoying it. Thank you very much for your review.
Early days, but what I have seen is very good.
Early days, but what I have seen is very good.
Thank you very much for your review. Feedback is very important to us.
I was really nervous about putting my husband in for respite for a week as we are both fairly young but unfortunately, he has had several strokes. As soon as we went to look round the Mayfield I got a good vibe. It didn’t feel like a care home. It felt more like a hotel which kind of eased the...
I was really nervous about putting my husband in for respite for a week as we are both fairly young but unfortunately, he has had several strokes. As soon as we went to look round the Mayfield I got a good vibe. It didn’t feel like a care home. It felt more like a hotel which kind of eased the pressure. On the day that my husband arrived as soon as I pushed him through the door, he was enveloped with love. All the staff made a fuss of him and introduced themselves myself and my husband. It made it so much easier when I had to leave to know that the staff had my husband’s welfare and interests at heart. Nothing was too much trouble for every single one of them. I’ve worked in the care industry for well over 30 years mainly in the NHS but I was overwhelmed by how well they worked as a team. Even the owner mixed with the residents on a daily basis checking they were ok etc. I have been in some grotty care homes either working myself or as a visitor but this care home restored my faith.
Thank you very much for your kind review. It was a real pleasure having your husband with us and we look forward to him coming again.
My mum has been in the home for one month and has settled well. The staff could not have been more helpful. The accommodation and food are of excellent quality.
My mum has been in the home for one month and has settled well. The staff could not have been more helpful. The accommodation and food are of excellent quality.
Thank you for your review. We are very glad your mum has settled in so well and have enjoyed getting to know her. Thank you very much for your ongoing feedback and support - it's much appreciated.
Brilliant staff and the service and place are first-class.
Brilliant staff and the service and place are first-class.
Many thanks for your review. Our aim is to provide a first-class service to our residents and their families so thank you for the recognition.
The respite care my father has received in the last two weeks has been exceptional. He has socialised with both staff and other residents and thoroughly enjoyed helping out with the garden.
The respite care my father has received in the last two weeks has been exceptional. He has socialised with both staff and other residents and thoroughly enjoyed helping out with the garden.
Thank you very much for your review. It was an absolute pleasure to have your father with us and we are very grateful for all his help with our garden!
The care home is like a five-star hotel. We had no hesitation for Dad to come here. The staff are so friendly and go out of their way to make sure the residents and visitors have everything they need. It is spotless and well-equipped.
The care home is like a five-star hotel. We had no hesitation for Dad to come here. The staff are so friendly and go out of their way to make sure the residents and visitors have everything they need. It is spotless and well-equipped.
Thank you for kindly giving us a review. We are very proud of our caring, helpful team and looking after your dad and our other residents is our number one priority.
My parents moved into the home a couple of months ago, they were the first couple to move in. Previously they had been in sheltered accommodation but my father's condition deteriorated and the facility were unable to provide suitable care. From the start the service and standard of care at Mayfield...
My parents moved into the home a couple of months ago, they were the first couple to move in. Previously they had been in sheltered accommodation but my father's condition deteriorated and the facility were unable to provide suitable care. From the start the service and standard of care at Mayfield has been excellent. Mother who is not the easiest person to deal with settled in very quickly. Unfortunately, my father's condition continued to deteriorate despite the excellent care from the doctor and the care home staff. Sadly he died a couple of weeks ago at the age of 98. Members of the family were with him throughout the day when he was obviously waning. They decided eventually to go home and sleep, being exhausted, a member of the Mayfield staff stayed with him until he passed away. 10 days later after the burial and church service Mayfield provided accommodation and catering for a reception attended by about 45 people, friends and family who had come to pay their respects.
Thank you for your review. It was an honour to welcome your parents as our first residents and a pleasure to get to know and look after them. We are very sorry for your loss but were glad that we could provide support to you and your family in this difficult time.
I have found it offers a unique feeling of luxury, usually associated with high-end hotel standards, not just...
I have found it offers a unique feeling of luxury, usually associated with high-end hotel standards, not just from the delicious food, mid-morning and afternoon treats but from the exceptionally caring staff and social activities to suit all abilities, needs to be seen to be believed.
Thank you very much for your kind review. I will share it with our brilliant team that works hard to provide the highest level of care and support to our residents.
The care and facilities exceeded all my expectations.
The care and facilities exceeded all my expectations.
Thank you very much for your review. Resident well-being is our top priority and our team works tirelessly to provide exceptional care.
Very welcoming and helpful staff encouraging my friend, who has given up and just wants to die, to get up for meals and mix a bit. Unlike her usual considerate attitude, she has become very demanding, constantly ringing her bell and everyone is being very patient with her. I don't know how they...
Very welcoming and helpful staff encouraging my friend, who has given up and just wants to die, to get up for meals and mix a bit. Unlike her usual considerate attitude, she has become very demanding, constantly ringing her bell and everyone is being very patient with her. I don't know how they manage!
Thank you very much for your review, which I will share with our team. Resident well-being is at the heart of what we do and we are very pleased your friend is enjoying the meals, socialising, activities and living with us.
Having previously had family members living in care homes - I must say that The Mayfield Care Home is the most comfortable, spacious and accommodating care home that I have been in. The rooms, facilities and furnishings are excellent in providing comfort and care for the residents. The staff I have...
The forefront of a good care home is the level of care that each resident receives and I see this taking place at Mayfield. My friend that I visit has settled in and is very comfortable here. As a visitor, I am also made very welcome.
Thank you very much for your kind review. We are extremely proud of our brilliant team and the loving care they give our residents. We are very glad your friend has settled in so well and that you enjoy your visits. We will pass your feedback on to our team who, I am sure, will be delighted.
My mother-in-law moved into The Mayfield Care Home in the middle of April and we are delighted to say that she has settled in well. This is down to the friendly and caring ethos of The Mayfield. From the owner, the management team, the admin team, the carers, the catering team and the housekeeping...
The needs of the residents are at the heart of The Mayfield.
Thank you very much for your feedback. Our caring culture is the key to our residents’ happiness and well-being and we are glad this has helped your mother-in-law settle in so well. It is a pleasure to have her living with us. Many thanks for coming to our events and helping make them so special. You are exactly right - the needs of our residents are at the heart of The Mayfield.
Everyone has been very welcoming.
Everyone has been very welcoming.
Thank you very much for your kind review and we are delighted you have felt so welcome. It is a great pleasure to all of us having you with us and we are very glad you have settled into your new home so well.
A beautiful place. Very friendly, comfortable and state-of-the-art. Staff are attentive to residents' needs. I was made to feel very welcome.
A beautiful place. Very friendly, comfortable and state-of-the-art. Staff are attentive to residents' needs. I was made to feel very welcome.
Many thanks for your kind review and we are glad you feel so welcome. We are very pleased with our state-of-the-art new care home and excellent team. Our residents are our top priority and we will continue to do everything we can to give them the very best care and hospitality in our wonderful home.
We are very happy with all aspects of care given to our much-loved family member.
We are very happy with all aspects of care given to our much-loved family member.
Thank you very much for the review. We worked hard to recruit a team of people who share our values, and have a kind and caring nature, so we are very glad this is showing in their work and being appreciated by our residents and their relatives. We will pass your feedback on to our team. Thank you again.
The Mayfield Care Home has...
Thank you so much to each and every one of you, please carry on with your fantastic work!
Thank you very much for your comments which we will pass on to the team. We are very glad your mum has settled in so well. She is a huge amount of fun and an absolute pleasure to have living with us. We look forward to seeing you again soon and are glad you enjoy the cakes!
She has a lovely room and is very happy with the care and attention given by the excellent staff.
She has a lovely room and is very happy with the care and attention given by the excellent staff.
Thank you for your feedback. We are delighted your mum has settled in so well and is enjoying life with us. She is a joy to be around and we love having her here!
The Mayfield Care Home is a warm and welcoming home. The staff are so friendly and accommodating. The environment is stunning and matches 5* hotels without question. I am so glad that my nana has settled in so well. I know she will be well taken care of.
The Mayfield Care Home is a warm and welcoming home. The staff are so friendly and accommodating. The environment is stunning and matches 5* hotels without question. I am so glad that my nana has settled in so well. I know she will be well taken care of.
Many thanks for your comments. We are very happy your nana has settled in so well. It is an absolute pleasure to look after her.
Very welcoming and clean. The staff are really obliging and helpful.
Very welcoming and clean. The staff are really obliging and helpful.
Thank you very much for your feedback which I will pass on to our team. We take great pride in giving our residents an exceptional experience and our amazing team is absolutely key to that.
Please contact us for latest vacancies.
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I am so proud of the team here at The Mayfield. Providing authentic person-centred care is incredibly important to all of us, and we work hard to...
I am so proud of the team here at The Mayfield. Providing authentic person-centred care is incredibly important to all of us, and we work hard to continually build trust with residents and their families.
I have worked in care for nearly two decades and secured a Distinction in my level five NVQ. For me, that was a real highlight, and I’ll always remember the supportive and kind words from my assessor.
As a General Manager, you need to be an excellent communicator. I also think it’s essential to have a high level of emotional intelligence. Accountability and professionalism are vital too.
My favourite part of each day is the moment I can step out of the office and spend meaningful time with residents and colleagues. That time gives me genuine insight into how everyone feels and helps me make sure people feel happy and comfortable.
I spend my free time with my family. I am also a coach for a local football team that my sons belong to.
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