
this is a testament to the staff at Wharfeside, he called them his angels.C P(Daughter of Resident/Service User)

He is made to feel comfortable and the staff are quick to help him with his needs at all times.L S(Daughter of Resident/Service User)

Your staff have been wonderful in looking after mum. They have managed to put a smile on her faceJulie M(Resident / Service User)

this is a testament to the staff at Wharfeside, he called them his angels.C P(Daughter of Resident/Service User)

He is made to feel comfortable and the staff are quick to help him with his needs at all times.L S(Daughter of Resident/Service User)

Your staff have been wonderful in looking after mum. They have managed to put a smile on her faceJulie M(Resident / Service User)

Anchor's Wharfeside is a care home, located in historical Otley.
Wharfeside provides residential and residential dementia care for up to 66 older people in a luxurious environment, finished to the highest standard and incorporating the latest supportive technology.
New residents are welcome, for both permanent care and shorter stays/ respite care as well as convalescence.
Wharfeside's impressive facilities include all bedrooms with en suite wet room facilities, a bar area,...
Care Provided by Wharfeside
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Wharfeside will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Wharfeside for full pricing details and T&Cs.
Contact Wharfeside to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Louise Bulcock (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at Wharfeside.
Parking
- The home have onsite parking, including disabled spaces and electric vehicle charging points.
Wharfeside Reviews (45)
Wharfeside has a Review Score of 9.8 (9.847) out of 10, based on 27 reviews in the last 2 years.
Over all time Wharfeside has 45 reviews.
Dad has been at the home for nearly 3 years. Right from the start, Dad and all the family have been made so welcome. It really is his home. The staff are fabulous, not only do they look after Dad 24/7, they manage to find time to greet us, make time for a chat if needed (or a shoulder to lean on). The support we have received as a family has been invaluable. Dad's health and wellbeing has improved considerably since he has lived here, which has given us, his family, peace of mind, knowing he is safe and cared for.
Overall the quality of care, food and facilities is very good. I would like to see better bedding (ie duvets /pillows and sheets/duvets covers and pillow cases) and better bed making.
Thank you for taking the time to leave a review. We are very pleased to see you rate the Staff and Care / Support as Excellent. We always welcome any feedback and we are pleased we were able to get Mum new fitted sheets to suit. My door is always open should you have any further questions or concerns. Thank you again and best wishes
Mum and Dad were moved into Wharfeside in July 2025, mostly against their will, and spent 5 months there, before moving them out to somewhere nearer family. The time they were there was not easy for the teams of carers, but they were absolutely fantastic, and went over and above what should be expected. It was only them being nearer family and a more faith based home that made the necessity to move them out. Thank you all so much.
The kindness, care and attention that Dad was given on the 2nd Floor went above and beyond what we could have hoped for. In his last weeks at Wharfeside, Dad felt safe knowing that staff were always nearby and understood his needs. Communication with family was excellent, any medical updates or concerns about Dad were always relayed to us quickly, we always felt in the loop. Although Dad never wanted to move to a care home, he recognised that he couldn't continue to live independently and he came to acknowledge the care he was given, this is a testament to the staff at Wharfeside, he called them his angels. If there were any concerns, staff would listen and act quickly, they genuinely want residents to feel comfortable and cared for. The building and facilities are kept scrupulously clean and staff work hard to provide a range of activities and events to engage residents.
I find all the staff extremely helpful, friendly and always take time to listen to any concerns I have.They are quick to act if my father is unwell and contact a doctor as quickly as is possible. They will ring to let me know when they have been, and update me with any relevant information regarding his health. He is made to feel comfortable and the staff are quick to help him with his needs at all times.
Your staff have been wonderful in looking after mum. They have managed to put a smile on her face and even a laugh or two.
The care my friend has received and their support for me has been truly exceptional.The kindness patience and empathy of every member of staff is outstanding. I cannot thank them enough.
My mum sadly had a very short time at Anchor Wharfeside. Shortly after moving into her lovely room her health seriously deteriorated. I cannot praise the staff more for their care, professionalism, support and compassion whilst dealing with 2 separate emergencies. The carers were straight away alerted to my mums symptoms and acted quickly and appropriately. Although we had a very short experience I know had my mum had the time to settle in she would've be taken great care of and been very happy. It's a beautiful place in a gorgeous location and I'm just sorry she didn't have the chance to enjoy some time there in better health. Sadly she passed away earlier this week. Thank you all at Wharfeside who were in some way involved in looking after my mum. We will always be grateful.
Very friendly staff, always helpful. They make my mother-in-law feel very happy.
Wharfside is a wonderful place where my dad has settled in so well. The staff go above and beyond to ensure all dads needs are met in a happy manner. I cannot speak higher of this place if I tried and would recommend this to any family thinking of moving a family member to Wharfeside. Keep being the lovely care team you are!
The facilities are good, always clean and well maintained- particularly the lovely gardens! Great staff, always very friendly and helpful. Grandma is happy and well cared for.
Warfeside cared for my sister-in-law for six months. She was mostly immobile, couldn't stand or walk. I can't speak highly enough of the care I witnessed weekly by the Wharfeside staff. They were kind, caring and considerate and they treated her always with dignity, humour and respect. I am very grateful for everything they did for her during her, sadly, all too brief stay.
Such an excellent place, from the day mum first moved in to now, everyone has been so lovely, kind and look after mum's every needs she really is happy, which is such a great reassurance. Whenever we come to see mum, there's always something on, mum loves being entertained! There's always laughter and she's very content.
Very good home caring staff. Plenty activities going on. Helpful staff.
Excellent caring staff at all times. Staff have the time to talk to families even at their busiest times.
Once again Wharfeside have shown how amazing they are in supporting our Uncle. He has been at Wharfeside for almost a year and is very settled there with staff that really know him and care. There is consistency, dignity and compassion from the whole team. He is currently in hospital and Wharfeside have gone over and above to ensure they can support him and his needs as he returns to Wharfeside. Thank you specifically to two members of staff on Poppy floor and to all the team who continue to support him.
I am very happy with the care that is provided for my dad. Rooms are clean, and the food appears good. Dad's dirty needs are catered for. The staff on Dad's floor (one in particular) are very caring and efficient and meet all of his needs. Communication regarding Dad is good.
Generally, the care is very good. I believe my husband is well looked after by the care staff. I do wonder why staying in this home is so expensive!
Thank you for taking the time to leave Wharfeside a review. We are pleased you rate the facilities here as excellent, and you feel the care for your father is very good. Our fee increase reflects higher costs, such as energy and other essentials. This also supports payment of the real Living Wage...
The facilities felt more like a lovely hotel, hairdressers, smart cinema room, bar with a view and the rooms were well equipped and peaceful, where we could enjoy some privacy. The communal areas were nicely decorated and spotlessly clean, and all the residents we chatted to were happy and content, it had a real family atmosphere.
I would encourage anyone who needs residential care for themselves or a loved one and is anxious as we were, to visit Wharfeside and talk to staff and residents. This is a gem of a place.
I just wanted to say a huge thank you for the wonderful care you all provided for my uncle, he was a resident with you for 21 months. During his time with you, he called it his home. He loved all the staff, each and every one of you. He thought the food was fantastic and never left anything on his plate. He enjoyed the parties you have throughout the year. Playing dominoes and skittles. I cannot thank you enough for the care respect and compassion you showed towards him and his family during his final days with you.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have two vacancies for care. Please contact Wharfeside directly for more information.
News (6) & Events (0)
- 11 Jun 2026
Anchor care homes across the North, including Wharfeside in Otley are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...
- 02 Apr 2026
A former Otley firefighter, who turns 100 later this year, was given a memorable surprise when a fire engine arrived outside Anchor’s Wharfeside care home, where he has lived for...
- 22 Dec 2025
Residents and colleagues at Anchor care homes across West Yorkshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive...
There are no upcoming events for Wharfeside.
Accreditations
There are no accreditations posted yet for Wharfeside.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Wharfeside
What types of Care is Wharfeside registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Wharfeside have?
There are 66 Single Rooms.
What are the Facilities & Services at Wharfeside?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Wharfeside to the centre of Otley?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wharfeside to verify any information. View our terms and conditions. Wharfeside has an Enhanced Service -more info.