Alston House Care Home

18-24 Leigh Road, Eastleigh SO50 9DG
Review Us
9.9 41 Reviews
  • Alston House Care Home, Eastleigh
Part of Hamberley Care Homes, who were named Residential Care Provider of the Year in 2022, Alston House Care Home in Eastleigh offers exceptional care within a luxury environment.

The stunning care home offers luxurious living for up to 80 residents in a state-of-the-art environment. From the spacious and modern en suite bedrooms, the well-designed suites and apartments to offer additional independence, through to the comfortable living spaces, there's not a corner of this home that hasn't been thought through.

The award-winning team at Alston House are not only experienced and trained to deliver high quality care, they are also focused on ensuring residents have the best possible quality of life. There are regular events and activities and residents are encouraged to spend time doing the things they love; with an on-site cinema, bar, salon and café, everything they could need is right on the doorstep.

If you'd like to find out more, please contact the team. They'd be happy to answer any questions and look forward to meeting you.
Show Alston House Care Home on the Map

Care Provided by Alston House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £2000
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1900
  • RESPITE Self-Funded Nursing Care: from £2100
  • RESPITE Self-Funded Nursing Dementia Care: from £2200

Nursing fees are inclusive of FNC

These prices are only a guideline, please contact Alston House Care Home to find out the exact price for your requirements.

Contact Alston House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Alston House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Magda Anca (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 4

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)
  • Couples/Companion Rooms with Ensuite Wet Room (9)

Visiting

  • No restrictions on visiting time.

Parking

  • Plenty of onsite parking and look forward to welcoming you to the home.

Alston House Care Home Reviews (41)

9.9

Alston House Care Home has a Review Score of 9.9 (9.922) out of 10, based on 28 reviews in the last 2 years.
Over all time Alston House Care Home has 41 reviews.

Overall Experience
  • 39
  • 2
  • 0
  • 0
  • 0
Date Published
  • 41
  • 7
  • 17
  • 28
  • 13
Reviewer Connection to Alston House Care Home
  • 19
  • 6
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 41, showing 41-41
Review from Peter H (Husband of Resident) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having observed the construction of Alston House throughout the building period and waited anxiously for the home to open, the quality of the establishment far exceeds my expectations. I have moved my wife from another well respected care home, with which we were very satisfied, purely because of the
proximity to my own address.
The residents rooms and the communal facilities in Alston House are outstanding to say the least. The staff are friendly, helpful and caring. With no restrictions on visiting, I am able to visit my wife seven days a week, for four and a half hours or so each time. I am 'part of the family'.
Reply from Mark Laundy-McInnes, Regional Community Relations Lead at Alston House Care HomeThank you for your very kind comments. It is our pleasure to have welcomed you and your wife into the Alston House family and we look forward to making many memories with you both.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Alston House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.922 for Alston House Care Home is calculated as follows: ( (309 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 332 Ratings = 4.922
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alston House Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 26 Feb 2026

Please contact us to discuss availability

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (4)

Magda

Magda Anca

Job Title: Registered Care Home Manager Joined: 2022

Magda leads as the Home Manager at Alston House Care Home, bringing 18 years of nursing experience and a strong commitment to providing exceptional, person-centred care. Passionate about creating a warm and supportive environment, Magda ensures that every resident feels valued, safe, and at home. Since joining Alston House in July 2022, she has been proud to lead a compassionate and skilled team that fully embraces the homemaker model, empowering residents to live fulfilling lives with dignity and respect.


With a background in nursing and leadership, Magda continually strives for excellence, enhancing the quality of care and fostering a thriving community for residents and their families. Her dedication and expertise make her an invaluable asset to both Alston House and the wider Eastleigh community.


“As Home Manager at Alston House, it’s a privilege to guide residents and their families through every step of their care journey. From the initial enquiry to ensuring a warm and supportive welcome, I’m dedicated to creating a home where everyone feels valued, respected, and truly cared for.”

Kieran

Kieran Hogan

Job Title: Customer Relations Manager Joined: 2024

Kieran is the Customer Relations Manager at Alston House Care Home, bringing a wealth of experience from nearly two decades in the care sector. He began his career as a care worker in 2006, progressing into care home management and since 2015, has specialised in helping individuals and families make informed care decisions. Kieran joined Hamberley in May 2024 and is passionate about showcasing the innovative Hamberley Homemaker Model and guiding families through every step of the care journey.


“It’s an absolute privilege to support individuals through their care home journey, and doing so at Alston House feels especially meaningful. My role is to assist families and their loved ones from the initial enquiry all the way to a warm welcome in our amazing home.”

No image found

Kathryn Snelgar

Job Title: Business Administrator Joined: 2024

Business Administrator at Alston House Care Home.

No image found

Edyta Cyrta

Job Title: Clinical Lead Joined: 2024

Clinical Lead at Alston House Care Home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alston House Care Home to verify any information. View our terms and conditions. Alston House Care Home has an Enhanced Service - more info.