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Squires Mews Care Home - Avery Healthcare

488 Kettering Road, Northampton, Northamptonshire NN3 6QP
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Squires Mews Care Home - Avery Healthcare, Northampton
Squires Mews Care Home - Avery Healthcare, Northampton
Squires Mews Care Home - Avery Healthcare, Northampton

Squires Mews is located in Northampton, one of the largest towns in England, rich in fascinating history, from its legacy in the shoe-making industry to its association as the final resting place of Princess Diana. Offering residential, respite, and dementia care, their care home provides unparalleled quality, allowing residents to comfortably embrace their retirement years in a safe, supportive environment. Couples and companions are welcome to their home, where their...  

Care Provided by Squires Mews Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400N/A
Residential Dementia CareFrom £1,450N/A

Contact Squires Mews Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Heidi Smith(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (51)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Squires Mews Care Home - Avery Healthcare Reviews (53)

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9.9

Squires Mews Care Home - Avery Healthcare has a Review Score of 9.9 (9.890) out of 10, based on 22 reviews in the last 2 years. Over all time Squires Mews Care Home - Avery Healthcare has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from Thelma L (Wife of Resident) published on 31 October 2023 Submitted via Postal Card
Overall Experience

On our arrival at Squires Mews, we were made very welcome by everyone. My husband was loved and well cared for throughout his two-week stay. The staff were very kind and caring and they did absolutely everything to make sure all his needs were met. My daughter and I were always greeted with a friendly smile each time we visited by everyone and always offered a very welcome coffee etc. When care is needed again you can be sure Squires Mews will be our first call. Thank you everyone.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. I am so pleased that you were happy with the care and facilities here at Squires Mews and that you were made to feel welcome. I am glad your husband enjoyed his stay and that you would consider coming to us again in the future. It was a pleasure...  

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Review from D T (Niece of Resident) published on 19 September 2023 Submitted via Postal Card
Overall Experience

From the moment of arrival, we knew our relative was in a safe and caring hands. The home is clean, fresh and more a hotel in feel than a care facility! The staff are outstanding, going the extra mile to make residents and their families welcome. The only silent negative is the current carer shortage, we hope this issue will be rectified soon.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review, we are so pleased you are happy with the staff and facilities here at Squires Mews. We pride ourselves on looking after your loved ones and having the pleasure of getting to know your family member. With robust recruiting and new management structure at...  

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Review from James J (Son of Resident) published on 8 September 2023 Submitted via Postal Card
Overall Experience

Mine and my parent's experience at Squires Mews has been fantastic. The team you have there simply can't do enough to help. Each member of the team is happy to cover duties that should be done by others. You never hear that awful phrase 'not my job'. 10 out of 10 all around. I've only put Good for value for money so you don't ask for more!

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to send a review. We are so pleased you and Mum and Dad are happy with the service and the staff at Squires Mews. It is a pleasure having Mum and Dad here and glad they enjoy it here as much as we enjoy having them. Your feedback is invaluable to us and the staff team, thank you for your kind words.

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Review from Sarah G (Granddaughter of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience

My nan is currently in for respite care and we are really happy with the level of care and service that she is receiving. She is eating more and better than she would at home and she is making the most of exercising in the garden with her walker. Very impressed! The customer service manager and all the staff are fantastic.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for your review. It was a pleasure to have Nan here and glad she enjoyed the facilities and food made by our chef and his team. It's always nice to receive positive feedback so thank you for taking the time. Your nan was great fun and always willing to join in. Hopefully, we will see her again soon.

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Review from Yvonne A (Sister-in-law of Resident) published on 21 August 2023 Submitted via Postal Card
Overall Experience

I cannot fault the care and friendliness we receive from staff. Everywhere is spotless, including the garden. My only criticism is lack of parking.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews. We are delighted you are happy with the staff and facilities here at Squires Mews and are satisfied with the care you are receiving by our dedicated team in order to provide person-centred care for all of our residents. We are so pleased that...  

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Review from H C (Wife of Resident) published on 6 July 2023 Submitted via Postal Card
Overall Experience

My husband really enjoyed his stay here. This is only the second time he has been away from him in nine years. As you can imagine, it had to be right. The staff are amazing, so friendly and helpful, and they encouraged my husband to sit and eat meals in the dining room and had been interacting with other guests. This is a massive step because he would rather sit in his room and watch tele. Being a carer for my husband made me relax him being there.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. It was a pleasure having your husband here, and glad he enjoyed his stay and you got to relax too. Looking forward to seeing you again in the near future.

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Review from Colin S (Resident / Service User) published on 7 June 2023 Submitted via Postal Card
Overall Experience

Following a serious operation, I spent a week convalescing. I found the care to be bordering on perfection. All the staff were wonderful. Plenty of lounges to sit in and plenty of things to do. Beautiful landscaped private gardens. Visitors are always made welcome. Five-star meals...

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for your review. We are so pleased that you enjoyed your stay with us here at Squires Mews. We are delighted with how satisfied you were with the staff and facilities here at Squires Mews. We are so pleased that your experience was a positive one. Best wishes.

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Review from Maureen J (Resident / Service User) published on 12 May 2023 Submitted via Postal Card
Overall Experience

Although I was worried about coming here, it has been a really good experience. The building is super, and all the staff have been so kind and helpful. Everyone is willing to be helpful and will turn their hands to anything, which means everyone from cleaners, carers, reception, chefs, maintenance and management.

Reply from Rachel Aran, Marketing Administrator at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews Care Home in Northampton. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. I will be sure to pass your...  

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Review from T H (Respite Resident) published on 26 April 2023 Submitted via Postal Card
Overall Experience

I was very impressed on entering this beautiful care home. It was beautifully decorated; my room was lovely, looking out onto the lovely gardens. The attention to detail was above and beyond my expectations, but most of all, the care, which is really what I needed, having arrived here from the hospital, was excellent. Everyone was so kind and helpful, and soon, got me back on my feet again, plus with a few extra pounds on me, which I know my doctor would be pleased about - also my family. I thank everyone for the help they gave me.

Reply from Rachel Aran, Marketing Administrator at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews Care Home in Northampton. We are delighted to hear that you enjoyed your respite stay with us in the loving care community that we create. It is nice to know that you enjoyed the choice of tasty meals provided daily by our talented culinary team...  

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Review from Julie C (Daughter-in-law of Resident) published on 5 April 2023 Submitted via Postal Card
Overall Experience

Was able to take a long-awaited holiday knowing my mother-in-law was being cared for in a safe and caring facility. It gave us peace of mind knowing she was in safe hands and being cared for to the best possible standards.

Reply from Sarah Goswell, Marketing Assistant at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews Care Home in Northampton. It is a true pleasure to care for your mother-in-law in the loving care community we create, giving you and your family the peace of mind you deserve. Best wishes.

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Review from J F (Daughter of Resident) published on 28 March 2023 Submitted via Website
Overall Experience

From the moment we first visited Squires Mews, we knew this was the best home for Dad. Only recently opened, obviously, Squires Mews is decorated and fitted beautifully. However, we were looking for the highest standard of care for Dad, and we have definitely found it here. All the team at Squires Mews are kind and friendly and treat the residents and family respectfully. They are all very helpful, and nothing is too much trouble. Dad has already built up great relationships with everyone, especially his carers. The food is delicious - we have joined Dad for meals on a couple of occasions so far. I totally recommend Squires Mews for anyone looking for care for their loved one.

Reply from Rachel Aran, Marketing Administrator at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews Care Home in Northampton and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our newly opened home and how happy you are with the care your dad has received since being a part of our loving care community,...  

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Review from Susan F (Daughter of Resident) published on 13 March 2023 Submitted via Postal Card
Overall Experience

From the moment we walked through the door at Squires Mews, my mother and myself was made to feel welcome, and the staff are fantastic and kind. The care home is beautiful, and my mother's room was lovely. The food was lovely, and my mum ate everything that was given to her; she was only in there for one week, but she will be going back in a few months for another week. She was treated with respect and looked after very well by the kind and caring staff. Thank you.

Reply from Rachel Aran, Marketing Administrator at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews Care Home in Northampton and for your amazing 5-star rating. We are delighted to hear that your mother enjoyed her short stay with us and the choice of daily meals provided by our talented culinary team. We look forward to welcoming her back on her next visit in a few months' time. Thank you for your kind words, best wishes.

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Review from Elaine R (Daughter-in-law of Resident) published on 23 February 2023 Submitted via Website
Overall Experience

My lovely mother-in-law is one of the first residents to stay at Squires Mews Care Home for a week's care. What a lovely welcome she had from all the staff. Squires Mews is outstanding, the staff are marvellous and so welcoming to visiting family too! I have not seen my dear mother-in-law looking so well and so many smiles on her face. We took her for a walk around the garden today with her new wheels (mobility walker) she loved it, the garden is beautiful. She has enjoyed all the meals, tea and cake and had her hair done in the hair salon today. She looked like a queen, bless her and also enjoyed a bit of horse racing too in the cinema room. Excellent service, lovely friendly staff and a beautiful place to stay. Thank you Squires Mews for the smiles you have given my mum-in-law, your reassurance, care and wonderful service.

Reply from Elizabeth Kirby, Recruitment coordinator at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews Care Home in Northampton and your amazing 5-star rating. We are delighted to hear your lovely mother-in-law has had a warm welcome and started to settle in so well! It is wonderful to hear she is enjoying all of the meals from our creative...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 June 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Squires Mews Care Home - Avery Healthcare.

Awards / Recognitions (13)

Accreditations

There are no accreditations posted yet for Squires Mews Care Home - Avery Healthcare.

Meet the Team (7)

Josie Thomas
Josie ThomasJob Title:Customer Service ManagerJoined: 2015

Josie has worked for Avery for 8 years, initially at Head office, then moved to Squires Mews in January 2023.

Josie loves working and meeting new residents and their families and getting to know them. Moving into a care home is a big step for the resident and the family so it’s nice to be the welcome face and the point of contact and being able to reassure both parties. Customer service is paramount and I believe doing the little things goes a long way. This could be the welcome gift, remembering details about the family and what is important to the resident means we listen and care. Josie loves her job as Customer Service Manager and hopes this shows in her daily work.

Lorraine Lawrence
Lorraine LawrenceJob Title:AdministratorJoined: 2022
Lorraine joined Squires Mews in December 2022 as an administrator. Lorraine has been an administrator in a care setting for the last 6 years.

My professional background is one of finance administration for the Public sector, managing regional finance teams, handling payment and debt collection, and attaining NVQ level 5 for leadership and project management. This background allows me to fulfil the administrator role and support the rest of the management team.

Lorraine enjoys meeting the new residents and families joining us at Squires Mews and helping them navigate the paperwork involved when moving in. Getting to know our residents and hearing their life stories means we soon feel like a large family living and supporting each other.

Char Bradbury
Char BradburyJob Title:Senior CarerJoined: 2022

Char is the Head of of Infection Control Link Practitioner at Squires Mews. Char had the privilege of joining Squires in December 2022 as the home prepared to open its doors to Residents and Families. She is currently doing her NVQ Level 3 in Health and Social Care and hopes to progress at Squires.

Char started at her career at Squires as Head Housekeeper and is now a Senior Carer on our Memory floor. Char loves working with the residents, staff and family to make a happy, safe environment for all.

She recently started the Squires Mews Choir and is all for her residents having a good time.

Working in a caring environment no matter what role we Lead; we have the reward of getting to know our residents. Soon to be 59 residents, who they are, their families, their likes and their dislikes, their favourite tipple or tune to sing along to. This is what Char promotes to her team -"We can work, and we can have fun and spend time talking as we work".

Seeing residents smile is what makes Char's job worthwhile, it can be a life-changing experience from what they are used to and if we can make that step a little easier for both residents and their families to feel supported and welcomed, we can ensure that we can all add a little shine to each other lives.

Natalie Norman
Natalie NormanJob Title:Deputy ManagerJoined: 2022

Natalie joined Avery in December 2022 as Deputy Manager. Natalie has worked in the care industry for over 20 years in various different roles gaining a wealth of experience and knowledge.

Natalie enjoys passing her knowledge on to other team members and is proud to be part of the Squires Mews team and watching the home grow.

Natalie enjoys welcoming new residents and getting to know them and their families. Natalie loves her job in the care sector and is pleased to be part of the team.

Nigel Bird
Nigel BirdJob Title:Maintenance OperativeJoined: 2022

Nigel joined Squires Mews in December 2022.

He is responsible for the maintenance and care of the building and all the odd jobs that need doing alongside checking all the standards are up to date.

Nigel has worked in various care environments doing various roles from Management to training and Head of Estates.

He enjoys the variety of his role and enjoys having a chat with the residents and staff.

Lucie
Lucie Job Title:Clinical LeadJoined: 2024

Lucie has worked for Avery for 14 years with a small break in various roles and Homes. She joined Squires Mews in January 2024. Lucie started as a care assistant, went on to be a Senior and Deputy. She enjoys working with the staff and interacting with the residents and their families.

In Lucie's spare time she likes to spend time with her family and two grown up daughters. When she is not doing that Lucie enjoys a glass of pinot with her friends.

Lucie is looking forward to working at Squires.

Heidi Smith
Heidi SmithJob Title:Home ManagerJoined: 2015
Heidi has worked for Avery for 10 years in various roles but has been a registered Manager for 7 years. She has worked in the Healthcare industry for 30 years.
In her spare time she enjoys spending time with her family and her grandchildren. She always looks forward to her annual family holiday to Cornwall.

Her favourite colour is pink and she loves music, her favourite being Reggae.

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