Kings Court

Flaxley Lane, Middlebeck, Newark-on-Trent NG24 3XB
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9.9 69 Reviews
  • Kings Court, Newark-on-Trent
Kings Court in Newark-on-Trent provides comfort and high quality care in an inviting home.

Caring, trained staff give individualised care and champion independence and personal choice.

They encourage residents to socialise and participate in a variety of activities.

Cooks prepare comforting, nutritious tasty meals, while catering to dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1378

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Kings Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sarah Barnes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Kings Court are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Kings Court has plenty of onsite parking for visitors.

Kings Court Reviews (69)

Total of 69, showing 41-60
9.9

Kings Court has a Review Score of 9.9 (9.879) out of 10, based on 64 reviews in the last 2 years. Over all time Kings Court has 69 reviews.

Overall Experience

  • 65
  • 4
  • 0
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Date Published

69
10
20
64
5

Review from Carol W (Daughter of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Kings Court nearly two months ago and settled very quickly. She now has a better quality of life and enjoys socialising with all the residents. The staff are outstanding, the food is excellent and tailored to Mum's dietary needs. All the staff are friendly and welcoming. We are
very grateful for all the wonderful care she receives.

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Review from J C (Son of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful, caring community of staff and residents who make the most of this wonderful newly built care home. The facilities are outstanding and the engagement with the local community, including the local Primary School or the Royal British Legion for Armistice Day, make this a very special place.
My parents have been very happy here and they really appreciate the warmth and individual care they receive every day. A huge thank you to the Kings Court team.

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Review from V C (Friend of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visiting friends, enjoying a cup of tea together.

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Review from Jane B (Friend of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have a lovely relationship with the residents and are very kind, sometimes staff level does seem to be on the low side.

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Review from J H (Respite Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very comfortable and the food is overall satisfactory and plentiful. The staff are very kind and helpful, I would go back again to Kings Court if necessary.

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Review from Cheryl T (Daughter of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just like being on a cruise for my mother. Gave her a big boost, fantastic staff. Could not be any better. Thank you.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

This sounds wonderful to us, sign us up! In all seriousness, it's lovely that we could give your mother such a boost, and we hope we can do so again sometime.

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Review from Susan B (Friend of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home. Everyone is welcoming and friendly. It is very comfortable and clean with good facilities.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

Thank you for taking the time to leave a review for Kings Court.

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Review from Maggie B (Sister-in-law of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff, helped us to find the home. Impressed by the respect shown to residents. Lovely surroundings.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

We are so very pleased you found us! Our residents are the heart of our home and will always be at the centre of all we do.

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Review from A W (Daughter of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. Nothing is too much trouble. The rooms are nice and clean and tidy, also the food looks very nice.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

Thank you for taking the time to write a review, and feel free to join us for lunch sometime, we would love to show you how good the food really is!

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Review from Julie N (Stepdaughter of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every way.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

Thank you for taking the time to write a review for Kings Court.

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Review from Bernadette B (Friend of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kings Court is the nicest home I've ever visited. From the decor/pleasant environment to the exceptional care from the attentive staff. Everyone is so friendly making service users and visitors feel at ease.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

Thank you for your lovely review, we have a wonderful team at Kings Court, we are so pleased you feel at ease with us.

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Review from P C (Daughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Kings Court in August initially for a 2-week respite stay, making the decision to remain on a permanent basis as she likes the facilities on hand and says the carers are very kind and 'always know what to do.' The food is very good at Kings Court, all homemade and is something Mum enjoys,
especially the mid-am/pm 'treat tray!' The family can book to join her for meals. I like the fact the home is not routine-bound and responds to Mum's needs - if she's had a bad night, they let her sleep in, and she has breakfast when ready. Visiting is unrestricted, and the family can phone the home phone to talk with Mum. The front of house, handyman and laundry ladies have been very helpful. Management is visible at the home and approachable if I have had any concerns, sometimes improving consistency of care by different carers/shifts? I would also say that the standard bedrooms could be slightly larger, especially given the 3/4 size beds (which Mum loves) that take up more space.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to leave a review. It is very important that the home works for our residents – this is not just our home; it is theirs, and they should be able to have visitors, sleep in or have a treat whenever they want!

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Review from P N (Relative of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place to be, far more impressive than any other care home I've seen. Menu looks good. Staff so happy and friendly.

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Review from R H (Friend of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care in this home. My friend lost her glasses and straight away the carers were very helpful, and soon they relocated the missing item. I love the visits from the pets. They give pleasure to my friend. The staff were very helpful when I was sorting out an outing. Overall very happy with the
service at this care home.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to leave a review; we are so pleased that we can keep your friend happy and entertained. We also love visits from our furry friends!

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Review from M B (Son of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone in the care home is friendly, welcoming and has my father as their priority. The food and accommodation are superb. Security is also a key priority.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for your review, the safety, happiness and well-being of our residents is the number one priority in our home and we are glad that we can give your father the best.

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Review from Susan C (Friend of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All very clean. Staff all kind and caring. Very nice surroundings, best nursing home I have visited and I have visited a lot too. I have been their carer and still like to keep in touch, as we have become friends. All in all, top marks for this care home. I would definitely recommend it to others.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for your kind review, it sounds like you have a lot of experience in care and your opinion means a lot. We certainly consider ourselves to be a cut above the rest, but it’s nice to hear it from someone else!

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Review from Sue M (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but praise for the staff and facilities. My dad is cared for very well, the food is good and plenty of it.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for your high praise, we are very proud of our lovely home and team.

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Review from Paul L (Son of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always found all the staff polite and welcoming on all of my visits. The place is always very clean and tidy and all the fittings and furnishings are of excellent quality. There are always staff at hand to look after the residents, everywhere has a friendly helpful attitude. It gives me peace of
mind that my mum is safe and well cared for. Please keep up the good work.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to write a lovely review, we are always happy to do the best we can for our lovely residents and to give you that peace of mind. We will keep up the good work and you keep on visiting!

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Review from Katie B (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my mother came to stay at Kings Court she has been made to feel very welcome and cared for. Her needs are met and she seems to be coping well and is happy. The staff are excellent, very caring, patient and understanding. The environment is lovely and I feel reassured my mother is in
such a lovely care home.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for your lovely review, we are so happy that your mother has settled in so well and that we can provide everything that she needs to be happy and safe and you need to be reassured.

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Review from C W (Son of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Kings Court reluctantly for respite due to her dementia. All the staff have been exceptionally caring, coaxing her to join in the daily activities and treat her with care and dignity she deserves. Kings Court is like a hotel, well decorated, all areas are light and spacious. The bedrooms
are well laid out and brightly decorated. A big thank you to all the staff.

Reply from Terri Kidd, PR Executive at Kings Court

We know that many residents, especially those with dementia, can feel unsure or reluctant about coming into any home, it’s such a big step, but we are confident that once they join us at Kings Court they won’t want to leave! You are right, our staff are exceptional and we are so proud of our fabulous team.

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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Kings Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 64 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.879 for Kings Court is calculated as follows: ( (680 Excellents x 5) + (69 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 760 Ratings = 4.879

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kings Court is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 64 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

Meet the Team (2)

Sarah

Sarah Barnes

Job Title: Home Manager

Joined: 2024

Sarah is the Home Manager at Kings Court

Catherine

Catherine Skorin

Job Title: Front of House Manager

Joined: 2023

Catherine is the Front House Manager for Kings Court.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kings Court to verify any information. View our terms and conditions. Kings Court has an Enhanced Service - more info.