Kings Court

Flaxley Lane, Middlebeck, Newark-on-Trent NG24 3XB
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9.9 69 Reviews
  • Kings Court, Newark-on-Trent
Kings Court in Newark-on-Trent provides comfort and high quality care in an inviting home.

Caring, trained staff give individualised care and champion independence and personal choice.

They encourage residents to socialise and participate in a variety of activities.

Cooks prepare comforting, nutritious tasty meals, while catering to dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1378

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Kings Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sarah Barnes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Kings Court are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Kings Court has plenty of onsite parking for visitors.

Kings Court Reviews (69)

Total of 69, showing 61-69
9.9

Kings Court has a Review Score of 9.9 (9.879) out of 10, based on 64 reviews in the last 2 years. Over all time Kings Court has 69 reviews.

Overall Experience

  • 65
  • 4
  • 0
  • 0
  • 0

Date Published

69
10
20
64
5

Review from P R (Friend of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well designed areas, changing colour palette. Staff are very friendly and knowledgeable about the guests. Roast beef lunch was excellent.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for leaving such a great review for our fantastic team at Kings Court. We’re glad you enjoyed the delicious roast beef during your visit to the home – please know that you are always welcome to drop by and enjoy meals with your loved one.

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Review from Marion C (Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After spending two weeks of respite care in Kings Court. I am very happy to do a review. The carers were all professional and friendly. I would like to mention three in particular. The food and drink were plentiful and of good quality, the cooking was excellent and I particularly liked the fact that
fresh fruit was readily available. The laundry service was wonderful and clothes were neatly folded and returned to a drawer or hung in one's wardrobe. My room and bathroom were cleaned each day. I was so happy there that I intend going there for good in September of this year. I have two suggestions i.e. A second jigsaw pad would make like easier and I believe a 'music and movement' exercise class would benefit the residents.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to write such a lovely review, we are so pleased to have made such a good impression and can’t wait to have you back with us. We will share your comments with the team, but please make sure you suggest the class and the jigsaw pad to our Activities Co-ordinator, we are always looking for ways to keep our residents happy, healthy and stimulated and any suggestion is welcome.

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Review from Malcolm P (Son of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff of Kings Court are really exceptional. Kindness, diligence, empathetic caring, careful supervisory oversight and determination to deliver a rich weekly schedule of activities, characterise this care home.
From being fearful of how this would work out before we brought our
mother to live here in May 2023, we now are thinking that a care home such as this might be quite nice for ourselves when our time comes. I don't give top reviews easily, but I really cannot praise the care given by the team at Kings Court enough. Thank you all, you are so lovely.
I have only marked 'Rooms' and 'Value for Money' as 4* because having observed the lived experience over many tens of hours, I now realise that the standard bedrooms are perhaps a little small and I fear that the common living area and residents self-service kitchenette area will be too small as each wing reaches capacity, particularly at busy visitor times, even allowing for use of the garden rooms.

Reply from Terri Kidd, PR Executive at Kings Court

What a fantastic review for our team at Kings Court, thank you for taking the time to leave us this feedback. It’s so important to us that our residents and their loved ones feel supported in every way, whether that be through our exceptional standards of person-centred care or our exciting daily activities.
We also understand that moving a family member into care can be a worrying time, but we’re so pleased that those worries were put to rest by the team – and what better feedback could we ask for that you’d consider the same care for yourself. We hope you know that you’ll be very welcome when the time comes. Please do keep in mind that during your visits, you’re free to use absolutely any of the home’s facilities should you want a quieter place to spend your time, like the plush cinema room or the cosy quiet rooms. Thanks again!

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Review from Nigel D (Son of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kings Court is a very caring care home, with very kind and attentive staff. The home itself is a wonderful place to be, in a nice setting and beautifully decorated. For Dad, the highlight is the food, which is to a very high standard.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you so much for your kind words – and we couldn’t agree more! We’re so proud of our team at Kings Court for the excellent care they provide to both residents and their loved ones. It’s wonderful that your dad is enjoying the delicious homecooked meals; our kitchen manager will be so pleased. Should your dad ever want any particular meals or snacks, just let the team know, and they’ll do their best to whip it up!

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Review from Charles M (Son-in-law of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit the home regularly and are always treated very well and offered refreshments. The staff are very friendly and help with Mum's needs, ensuring she is well cared for. They always have lots of activities to keep Mum occupied. Lovely, bright room and my wife is able to do her nails as she always
has.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for such a lovely review, we are very pleased that your mum has settled in so well and that you feel welcome. You are, after all, all part of the Kings Court family now!

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Review from J S (Resident) assisted by family/friend published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came for a four week respite break and decided to stay permanently. The place itself is beautiful. The team are kind and caring and I feel I am treated as an individual. The food is really excellent. I have enjoyed plenty of activities and trips out. This care home is delivering on its promise and
is a significant step up on other local care homes I have visited.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to send such a lovely review, we are so pleased that we could exceed your expectations and that Kings Court is now your permanent home.

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Review from Pauline S (Daughter of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing place cannot find fault with anything.
Staff are so friendly, helpful and polite.
Food amazing.
Mum settled really well and really enjoying the social life!
All visitors so impressed and would move in themselves.
Many thanks for Mum's excellent care.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to write a review, we are so pleased that your mum has settled in well.

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Review from A S (Grandson of Resident) published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

New care home just completed, finish to the care home could be better. Staff are excellent, building and gardens are kept clean and tidy. Good temperature inside the building on a hot day.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to send a review. If you do see anything in the home that you think we could improve on please do mention it to the staff, we will be happy to look into it.

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Review from Rosalyn F (Daughter of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came in for 2 weeks respite, all the family are very pleased with the way Mum is looked after with care and attention. Beautiful home.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for sending a review, we are so pleased everyone was happy with your mum’s stay, we hope to see her again sometime soon!

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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Kings Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 64 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.879 for Kings Court is calculated as follows: ( (680 Excellents x 5) + (69 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 760 Ratings = 4.879

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kings Court is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 64 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

Meet the Team (2)

Sarah

Sarah Barnes

Job Title: Home Manager

Joined: 2024

Sarah is the Home Manager at Kings Court

Catherine

Catherine Skorin

Job Title: Front of House Manager

Joined: 2023

Catherine is the Front House Manager for Kings Court.

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