
Excellent. Excellent. Excellent. Everyone you meet who works there knows your family memberKaren M(Sister-in-law of Resident/Service User)

We have peace of mind knowing our loved one is in good hands.Christopher W(Brother of Resident/Service User)

Mill House staff are friendly and professional and like family.Rachael W(Daughter of Resident/Service User)

Excellent. Excellent. Excellent. Everyone you meet who works there knows your family memberKaren M(Sister-in-law of Resident/Service User)

We have peace of mind knowing our loved one is in good hands.Christopher W(Brother of Resident/Service User)

Mill House staff are friendly and professional and like family.Rachael W(Daughter of Resident/Service User)

The Mill House is an elegant, modern care home providing residential care for older people living with dementia.
The Mill House is located in the heart of Skipton. It has good road links to nearby villages, and it is close to the Yorkshire Dales National Park.
The home provides a lovely environment that incorporates the latest care technology to support high-quality care, including long-term care, trial stays, respite care, shorter...
Care Provided by The Mill House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 102 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs, the size and location of room and other factors. Colleagues at The Mill House will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact The Mill House for full pricing details and T&Cs.
Contact The Mill House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Sharleen Polley (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (86)
- Couples/Companion Rooms (8)
- Single Rooms with ensuite Wet Room (86)
- Couples/Companion Rooms with ensuite Wet Room (8)
Visiting
- Visitors are welcome at The Mill House.
Parking
- The home has parking on site, including disabled parking spaces and electric charging points.
The Mill House Reviews (62)
The Mill House has a Review Score of 9.9 (9.878) out of 10, based on 36 reviews in the last 2 years.
Over all time The Mill House has 62 reviews.
The home is beautifully presented, but more importantly, the staff were all incredibly kind and caring. Altogether a first class experience.
Thank you for your lovely comments, its wonderful to know that you rate al aspects of care and service five stars. At The Mill House we pride ourselves on the quality of care that we deliver to our residents at all stages of their journey and also the relationships we build with their families. I'll pass on your comments to the wider team. Thanks again for taking the time to write a review.
Mill House staff continue to provide outstanding care to my parents, who live in an assisted living apartment. Without exception, the staff give them exceptional support, always with a smile, even when it must be tough going! Recently my mother was in hospital for a month and they did a sterling job keeping my dad upbeat, and with her aftercare on return.
Thank you for taking the time to write a lovely review. It is a pleasure to look after your mum and dad at The Mill Lodge care suites, and supporting your dad through your mums recent hospital stay. We appreciate your ongoing support and entertainment you supply for all the residents here. I will pass your comments on to the team.
Just has 4 weeks respite with my husband in Mill House. It was a great experience had lots of rest and looked after with love and care by amazing staff. Very professional and caring. Missing it already.
I would not hesitate to recommend The Mill House to anybody who needs the services.
If it was not for the care of the staff and the attention to detail she would have died years ago. Well done keep it up.
Thank you for taking the time to leave The Mill House a review. Feedback is very important to us and we are so pleased to hear you have been happy with your mother-in-law's care here. We will ensure to pass your lovely comments onto the whole team and if you ever need to discuss anything please do not hesitate to come to see me, my door is always open.
I will recommend the Mill House to anyone who asks me.
Thank you for taking the time to leave The Mill House a review. Feedback is very important to us and we are so pleased to hear you have been happy with Mum's care. It's been an absolute pleasure having Mum here with us as part of our family. Thank you again for taking the time to leave us a review, we will ensure to pass your lovely comments onto the whole team.
The Mill House has a homely atmosphere and they have a lot of entertainment.
My sister and myself enjoy Tuesday when they have mother and toddler group on.
Thank you for leaving The Mill House a review. We always love receiving feedback from residents and their families and your time is greatly appreciated. It is our priority here to provide tailored high-quality care within a luxury yet comfortable and homely environment, so we are very pleased to...
The Mill House is a light, airy and very comfortable home with a large garden. All rooms are carefully and appropriately furnished in contemporary style. There is a welcoming atmosphere, all the staff are friendly and seem to work well as a team with a caring and cheerful approach to residents. Mill House is a happy home.
Thank you for taking the time to leave The Mill House a review, your kind words are very much appreciated. We always strive to make The Mill House not just a place to call home but a place for residents and their families to make happy memories too. Thank you again and we hope to see you soon.
On walking in it is an excellent visual impression with a lovely light and welcoming atmosphere. The coffee bar makes a sociable and friendly community hub. Every member of staff has been kind, helpful and caring not only to residents but to all who enter. Nothing seems too much trouble. The food is excellent, the service in the restaurant is tailored to the individuals. The service in communal areas and to the rooms is excellent, cleanliness outstanding. My sister could not have a better service anywhere. Frequent visits out, Brilliant.
Thank you for taking the time to leave The Mill House a review. Feedback is very important to us and it's great to hear you have rated the care provided and our home as excellent. We look forward to seeing you soon.
The Mill House is modern, light and spacious. Lounge and garden are very well furnished with modern, comfortable chairs and tables. The garden is very well laid out with paths and benches, a wonderful place to sit out in the summer. Most importantly, all the staff are very caring and cheerful and work very well as a team.
Thank you for leaving a review for The Mill House. We are so pleased that you rate the overall experience as excellent. Our priority is to provide the highest quality care for our residents, within a happy, loving, luxury home. Thank you for your kind words and we hope to see you again soon.
My mum came to The Mill House in September 2024. We looked at 10 care homes but knew straight away that The Mill House was the right choice for my mum. The home is stunning, it feels like a luxury hotel rather than a care home. The staff are wonderful and my mum receives a high level of care. There are daily activities, trips out and they even have their own canal barge. My mum is happy, we are happy. Communication is excellent and we know my mum is cared for, well-fed, warm and comfortable. This is a five-star care home on all levels.
Thank you for taking the time to leave The Mill House a review. It's great to hear you rate the home overall as excellent. Our priority is to provide the best quality care within a luxury, warm and homely setting, so we are very pleased this is being recognised. It has been fabulous to see your Mum...
We have been delighted with all aspects of The Mill House since my mother moved in. The staff, without exception, are excellent and very caring. They show such patience with every individual resident and know how to care for them all. In addition, they are a delight to talk to when visiting my mother. Nothing is too much trouble for them. The care plans are kept up to date, they know what my mother prefers to eat etc. Communication from the admin staff is wonderful and we have no concerns at all.
Mum has been living at Mill House permanently since May 2024 and I cannot praise the staff enough. The quality of the care is top class and the staff are welcoming and very caring. A well-led Care Home, great communication and a focus on individually tailored care. Recommend.
All the carers and staff have been absolutely brilliant, some going above and beyond (you know who you are) dealing with some difficult situations.
This is a beautiful home with professional, caring and understanding staff and I wouldn't want Mum to be anywhere else.
Many thanks to everyone, everything you do is very much appreciated.
The home generally is a lovely place. Staff are brilliant and the entertainment programme is brilliant.
Spent over 2 weeks here. Very comfortable and enjoyable stay. Very good trips out. Staff very good but some members shone.
My mother returned to The Mill House in early October after a couple of weeks in hospital. On discharge we were advised she was probably approaching the end of her life. Since her return to The Mill House she has received a high level of care and as each day has passed she has become stronger and her health has improved. Her amazing improvement can only be put down to the gentle, supportive care and knowledge of the staff team who have looked after her with compassion and dignity.
Care and attention given to at the home have been five stars. The staff went above and beyond looking after her. As we live a distance away, it has been very reassuring that she has been in safe hands. The rooms and surroundings are excellent. Would recommend it without a doubt.
Very attentive staff who really seem to care for Mum. Lovely welcoming atmosphere in the home.
She absolutely loves being there amongst very friendly residents and made friends very quickly with both staff and guests.
The entertainment provided in the home is wonderful and Mum especially loved the boat trip on the canal. The Mill House deserves a five star review. We couldn't have chosen a better place for Mum to enjoy her latter years. Thank you to everyone.
A smiling face from all the staff, for both visitor and resident, makes such a difference. Everyone seems so happy. What a change!
Bed Vacancies
2 Bed Vacancies
Posted: 03 September 2026We currently have vacancies for care at The Mill House and in The Mill Lodge care suites. Please contact The Mill House directly for further details.
News (6) & Events (0)
- 12 Jun 2026
Anchor care homes across the North, including The Mill House in Skipton are inviting local people to come together and enjoy the football this summer as they host World Cup...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across North Yorkshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive...
- 27 May 2025
Residents across Anchor care homes in Yorkshire created their own unique hats to help raise money for a dementia charity. Townend Close (Keighley), The Mill House Skipton, Gills Top (Grassington),...
There are no upcoming events for The Mill House.
Accreditations
There are no accreditations posted yet for The Mill House.
Meet the Team (4)

Hello, I am Sharleen Polley, general manager of The Mill House care home and The Mill Lodge care suites. I have worked for Anchor for 9 years and previously I was the manager at Anchor’s Thornton Hill care home which we decanted and moved into The Mill House in July 2023.
As a home manager, I am very passionate about leading and equipping my team with the knowledge and resources to enable them to deliver the highest standards of care and services to those who choose to live with us. I take great pride in ensuring the residents are at the heart of all the decisions I make. Please know my door is always open.
Away from work, I love going long walks with my dog and going on holidays.

My name is Jodi Carlisle. I have worked for Anchor for 20 years. I started as a care assistant and then completed my qualifications to progress to the role of Team Leader. Around 12 years ago I progressed to Deputy Manager. I love my role and I am passionate about ensuring our residents receive the highest standard of care. I have 3 children and we enjoy family time, games nights and trips to Cornwall to visit family.

My name is Alice Smith, I have worked for Anchor for 5 years. I started in 2019 as a team leader on nights. I then worked on days for a while, then I got promoted to Deputy Manager. I have worked in care for 26 years. I love my job and I take great pride in ensuring all our residents receive person-centred care to the highest level.

My name is Jacqueline Ashley and I’m the Home Administrator at The Mill House and The Mill Lodge. I will support you and your loved ones with your resident contract, account management and other administrative duties. I moved to The Mill House after working at Anchor’s Thornton Hill Home for 11 years. Thornton Hill was a charming old Manor House, a stark contrast from The Mill House, which is a very luxurious brand new build.
The residents are still and always will be, the centre of our priority no matter where we are, but how lovely to care for them in such lovely surroundings.
When I am not at work I enjoy walking, wild swimming and being out in nature.
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