Fairfax Manor Care Home

28 Wetherby Road, Harrogate HG2 7SA
Review Us
9.9 32 Reviews
  • Fairfax Manor Care Home, Harrogate
Fairfax Manor is an elegant care home that opened in February 2024. This beautiful home offers a range of outstanding facilities for all to enjoy. Decorated to an exceptionally high standard, the home provides high quality residential and dementia care, delivered by a dedicated and compassionate team. Each team member has been chosen for their qualities and commitment to providing person centred care to all who live in the home.

The home has 90 beautifully decorated ensuite bedrooms, many with doors opening on to landscaped gardens and patios. Fairfax Manor has recently been selected as one of four finalists for the Knight Frank Luxury Care Home Award 2025, from a list of 150 care homes.

This exceptional home offers a choice of lounges and cosy corners to relax or socialise with friends. The home has a cinema, activities room, and even its own pub!

Families and friends can meet for cappuccino and cake in The Orangery cafe; residents can enjoy delicious and nutritious meals in the stunning dining rooms and bistro. The home also has a salon for pampering and hair appointments.

Fairfax Manor truly is a place anyone would be proud to call home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1660
  • Self-Funded Residential Dementia Care: from £1660

Fees vary according to the chosen room and are subject to assessment. LA rates are accepted with a top up. Please discuss with the home.

These prices are only a guideline, please contact Fairfax Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lucy Gradwell (Manager)

Local Authority / Social Services

Admission Criteria

  • Subject to assessment
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • Welcome visitors to the home.

Parking

  • Parking on site.

Fairfax Manor Care Home Reviews (32)

9.9

Fairfax Manor Care Home has a Review Score of 9.9 (9.859) out of 10, based on 32 reviews in the last 2 years.
Over all time Fairfax Manor Care Home has 32 reviews.

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Review from Penny R (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was one of the first few residents at Fairfax when it opened and although there was one or two teething issues at the beginning, due to it being a new establishment, these were ironed out quickly. Dad always referred to Fairfax as a hotel and that is because, unlike some other care homes it was
beautifully kept, both inside and out. However, for us as a family, the most important criteria was care and we were not disappointed. All the staff were so lovely and caring. Dad was a Type 1 Diabetic and hence had to have the District Nurses out twice a day to administer insulin. This was not always ideal, but the staff at Fairfax were always so patient with his sometimes erratic sugar levels. They always had a smile and a joke for him.. Unfortunately, in the end Dad had to be moved to a nursing home and is now no longer with us. I know that he had not wanted to leave his home, but Fairfax was certainly a very good substitute.
Reply from Sharon Oldfield, Home Manager at Fairfax Manor Care Home

Thank you for taking time to review Fairfax Manor, it is very much appreciated. I will be delighted to share your feedback with our amazing team. We plan to open a General Nursing community very soon so that our residents who require this care do not have seek a new care provider. With grateful thanks. Sharon Oldfield, Home Manager

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Review from E R (Respite Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay in Fairfax Manor was excellent for two weeks of respite care. My room was superb, and the facilities in the home were brilliant. I cannot find enough words to say how kind and caring the staff were. All were amazing. Nothing was too much trouble. I would definitely recommend it. My slight niggle
was the food. Having said that, the staff went out of their way to give me what I asked for. The soups were excellent.
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Review from Pamela F (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum first went to Fairfax for respite in April 2024, and then again July 2024 when it was decided that she required full time care. We looked at other care homes but none compared. I could not bear to contemplate anywhere else. The home itself with all its high spec rooms with safety features and the
wonderful caring staff I cannot fault in any way at all. The staff equally care for my Dad on his daily visits. The care is second to none and the whole place is spotless. I feel that Mum is very safe and cared for I would not hesitate to recommend Fairfax to anyone. In fact I have.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you so much for your wonderful comments on our home and team, it's our pleasure to have your lovely Mum here at Fairfax Manor. I'm delighted to hear your feedback and I will enjoy sharing it with the rest of the team! Thank you again for your review, take care.

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Review from Ann-Marie C (Daughter of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has Alzheimers disease and was living alone many miles away, which was a constant worry. I started to look round care homes for when the inevitable happened, somewhere where my Mum could be closer to me in Harrogate.


I remember the first time I went to look round Fairfax Manor (April 2024),

I immediately felt at home and my gut sat so comfortably. It was the only home out of the 8 I viewed that I could picture my beautiful Mum living in. From the beautiful care home itself and more importantly, to all the staff.


Sadly, my Mum was admitted to hospital in January 2025 and was unable to return to her home. The manager was amazing and did everything she could to support with my Mums move between councils.


My Mum has been at Fairfax Manor for over 2 months now and I just know that she is in such a lovely place and is being cared for. My Mum especially loves the church services and anything involving music!


I can't recommend Fairfax Manor highly enough and am extremely thankful.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your wonderful feedback on your mother's experience with us at Fairfax Manor. We're delighted with your comments and will continue to do our very best to give your mother a fantastic home to enjoy - always with great music! I will ensure our wider team receives your feedback too. Take care!

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Review from George F (Husband of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is a resident for a year. I visit for 5 days & my daughter 2 days. This care home can nit be faulted in any area. Has to be the best care home in Harrogate, it has the best staff and facilities, 5 star!
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for your review of Fairfax Manor. We are so pleased that you are happy with the support received from everyone in our team. I will be sure to pass your feedback on to the rest of the team here. Thank you and take care!

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Review from L C (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum stayed at Fairfax Manor for seven weeks after surgery. The staff were excellent. They treated her with dignity and compassion, and she was sad to leave. The room and facilities are absolutely beautiful. All staff were friendly and welcoming to family and visitors. We can't thank everyone at Fairfax
Manor enough and would highly recommend it to anyone.
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Review from N F (Wife of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Fairfax Manor for 2 months, and I am delighted with his care. He is treated with dignity by every member of staff. He enjoys his meals, and his room contains everything I would want.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your positive feedback on your husband's experience with us here at Fairfax Manor. My team and I are delighted with your comments. Thanks again, and take care.

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Review from A B (Daughter of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fairfax Manor is a wonderful care home, and I would highly recommend. The staff are all very kind and caring, and they cannot do enough for all the residents. My mother has been a resident for 6 months now and has received excellent care. There are always lots of different amenities for the residents
to join in if they want to.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for your fantastic comments regarding your Mother's experience at Fairfax Manor, the team will be so pleased with your feedback! Thank you again and take care.

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Review from Richard F (Son of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend Fairfax Manor to anyone looking for care for themselves or a relative. The building is very modern with high quality fixtures and fittings, and is kept spotlessly clean and tidy. Security is high and the sensors in bedrooms to detect night time movement and alert staff are a
quality touch.


The care is exemplary, the staff being professional and friendly with a high regard for the dignity and feelings of the residents and relatives alike. Particularly noteworthy is the fact that residents are rarely left sitting in their room as there is often entertainment and they are otherwise encouraged to engage with their fellow residents. Meals are high quality and reflect exactly the likes and dislikes of the more elderly person. Fairfax is by no means the cheapest care home in the area. But the facility and the level of care prove that you get what you pay for.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for taking the time to review our home. It is lovely to hear how happy you are with the care and facilities here at Fairfax Manor. I will share your comments with the team, who pride themselves on delivering the very best care to all our residents. Thank you again, and take care.

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Review from Josephine D (Friend of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came in today to check on my friend who was joining in with the other residents who were all being entertained by the Activities Coordinator! He and others from the team of carers had everyone joining in. There was a real feeling of inclusiveness as everyone's capabilities were met and gentle encouragement
got people singing and dancing! Clapping and gigging in their seats or proper up, holding hands, supporting each other whilst waltzing round the room! Smiles and laughter all round, it was a lovely morning. My friend was very happy and content it was great to see. Clever how, despite the vast range of abilities, everyone seemed to feel part of the group.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you so much for your wonderful review of the care your friend is receiving and in particular, your day with us here at Fairfax Manor. It's fantastic to hear your comments, and I am delighted to share your review with our Activities Coordinator and the rest of the team! Thank you again. you are of course, welcome any time for more fun activities!

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Review from J R (Husband of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident for 2 weeks and experienced a totally professional experience. The staff were top class and we could find no fault with them or the care they provided.
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Review from Ann W (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As one of the first to move into Fairfax Mum has been a resident for 12 months during which time her dementia and overall health has deteriorated significantly. I have been enormously impressed by the way in which the team have helped us through this difficult phase and with the flexibility and outstanding
care they provide. Her room is lovely and the catering is first class and adapted to her needs. The whole team are professional, friendly and genuinely try their best for Mum. I would have no hesitation recommending Fairfax Manor.
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Review from T T (Daughter of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came for respite seven weeks ago and is now a permanent resident. She has settled really well thanks to the excellent staff who are all very friendly, welcoming and happy.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your kind words. We're very pleased to have your Mum at Fairfax Manor and I look forward to sharing your comments with the team. Thanks again and take care.

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Review from John G (Son of Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful place. Brilliant staff. They have looked after my father so well.
Thank you.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you for your brilliant feedback, I look forward to sharing it with my team!

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Review from Pat T (Wife of Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very traumatic time putting your loved one of 50 years in the care of someone else. Up to now, he couldn't be looked after better, calming surroundings, excellent care with kind and caring staff. Always ready to ensure questions and very helpful.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you so much for your wonderful feedback. We aim for everyone at Fairfax Manor to feel relaxed, fulfilled and always well cared for so I look forward to sharing your kind words with my team. Thank you again and take care.

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Review from S W (Son of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Fairfax Manor since April 2024. She has had nothing but amazing care from day one. As I do not live locally, I talk to the home a couple of times a week and always find the team have time to update me on mother's care and any needs she requires. The catering staff everyday
adapt the menu for her eating requirements.
I can now also video call thanks to the help of the management team. A big thank you to all concerned.
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your kind words! Your mother is a pleasure to have here at Fairfax Manor. We wish you and your family all the best. Thanks again for your fantastic review, I very much look forward to sharing it with the team.

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Review from A B (Son of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving into Fairfax Manor earlier this year, my mother has very much enjoyed the friendliness of the staff and the regular activities that are arranged each week. The catering has been first class and everywhere is always spotlessly clean as you would hope. Overall our expectations have been exceeded
in all areas!
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your fantastic review. The team here at Fairfax will be so pleased to read your comments.

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Review from A G (Relative of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
How fortunate we are to have discovered Fairfax Manor in Harrogate! The title of 'care home' does not do it justice. It is far from anything like a care home you would have ever imagined. Our initial meeting with the team was met positively and sympathetically, they really listened at what was a distressing
time.


Time was taken to show us around the entire 'hotel' and to view the first-class facilities. All questions we had were met positively and appropriately. The decision was made immediately that our relative would stay for a little respite. Shortly afterwards, we knew that this comfortable, high-end, relaxed, caring environment was the place for our relative to be, and decided to stay permanently!
It's not just about the environment - the care team and management are second to none. Queries from us are met with a 'can do' attitude and are actioned that day. Nothing is too much trouble. The suites are lovely. Our relative is settling, cared for well. Highly recommended.

Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your amazing comments, both on our beautiful home and our brilliant team - they'll be delighted when I share your feedback with them! We're very pleased your relative calls Fairfax Manor 'home', we're looking forward to sharing lots of memories together. Thank you again, and take care.

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Review from F B (Daughter of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad spent a week at Fairfax Manor for respite following being unwell. We were all a little nervous but need not have worried. From initial enquiry to saying goodbye we felt welcome and in safe hands. All staff were professional cheerful and caring. A very happy environment, excellent facilities,
lots of social opportunities and visitors made welcome. A definite choice for any future "holidays"
Reply from Lucy Gradwell, General Manager at Fairfax Manor Care Home

Thank you very much for your kind words on your Dad's stay with us, I look forward to sharing your feedback with the team. Should you be looking for another respite stay or residential in the future, we'd love to have your Dad back! Thank you and take care.

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Review from Daphne B (Respite Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very impressed by my recent respite stay in Fairfax Manor, particularly by the kindness of the staff and the excellent amenities. However, I would have appreciated a telephone in my room. Nevertheless I would be happy to return if the occasion arises.
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Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for Fairfax Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.859 for Fairfax Manor Care Home is calculated as follows: ( (337 Excellents x 5) + (36 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 382 Ratings = 4.859
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fairfax Manor Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Sharon

Sharon Oldfield

Job Title: General Manager Joined: 2025

I am delighted to be at Fairfax Manor as Home Manager. With a background in both the NHS and Social Care sectors since 2009, I bring extensive experience in leading and developing high-quality care services.


Before joining Fairfax Manor, I managed a 100-bed care home in the local area, where I was proud to support the team in achieving a CQC Outstanding rating in the domains of well-led, caring, and responsive.


I hold a Level 5 Diploma in Leadership and Management in Social Care and have been honoured with both regional and national recognition, including awards for Front Line Leader and Regional Registered Manager.


I am passionate about creating a safe, compassionate, and responsive environment where residents feel valued and supported. I believe that well-trained, happy staff are at the heart of excellent care, and I am committed to ensuring both residents and colleagues flourish here at Fairfax Manor.


Outside of work, I live in Harrogate with my husband of over 30 years, Paul, along with our two grown-up sons and a lively mix of pets. In my spare time, I enjoy spending time with family and friends and feel very fortunate to love the work I do every day.

Frequently Asked Questions about Fairfax Manor Care Home

What types of Care is Fairfax Manor Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fairfax Manor Care Home have?

There are 90 Single Rooms.

What are the Facilities & Services at Fairfax Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairfax Manor Care Home to the centre of Harrogate?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fairfax Manor Care Home to verify any information. View our terms and conditions. Fairfax Manor Care Home has an Enhanced Service - more info.