Fairfax Manor Care Home

28 Wetherby Road, Harrogate HG2 7SA
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9.9 47 Reviews
  • Fairfax Manor Care Home, Harrogate
Fairfax Manor is an elegant care home that opened in February 2024. This beautiful home offers a range of outstanding facilities for all to enjoy. Decorated to an exceptionally high standard, the home provides high quality residential and dementia care, delivered by a dedicated and compassionate team. Each team member has been chosen for their qualities and commitment to providing person centred care to all who live in the home.

The home has 90 beautifully decorated ensuite bedrooms, many with doors opening on to landscaped gardens and patios. Fairfax Manor has recently been selected as one of four finalists for the Knight Frank Luxury Care Home Award 2025, from a list of 150 care homes.

This exceptional home offers a choice of lounges and cosy corners to relax or socialise with friends. The home has a cinema, activities room, and even its own pub!

Families and friends can meet for cappuccino and cake in The Orangery cafe; residents can enjoy delicious and nutritious meals in the stunning dining rooms and bistro. The home also has a salon for pampering and hair appointments.

Fairfax Manor truly is a place anyone would be proud to call home.
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Care Provided by Fairfax Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1800
  • Self-Funded Residential Dementia Care: from £1850
  • Self-Funded Nursing Care: from £1950
  • RESPITE Self-Funded Residential Care: from £1950
  • RESPITE Self-Funded Residential Dementia Care: from £1950
  • RESPITE Self-Funded Nursing Care: from £1950

Nursing Care plus FNC £267.68


Respite stay minimum of 2 weeks - from £1,900 per week.


We do not provide Nursing Dementia Care.

The price(s) shown are provided by the care home. Contact Fairfax Manor Care Home for full pricing details and T&Cs.

Contact Fairfax Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Fairfax Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sharon Oldfield (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • Welcome visitors to the home.

Parking

  • Parking on site.

Fairfax Manor Care Home Reviews (47)

9.9

Fairfax Manor Care Home has a Review Score of 9.9 (9.875) out of 10, based on 43 reviews in the last 2 years.
Over all time Fairfax Manor Care Home has 47 reviews.

Overall Experience
  • 45
  • 2
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Date Published
  • 47
  • 15
  • 20
  • 43
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Reviewer Connection to Fairfax Manor Care Home
  • 19
  • 8
  • 4
  • 4
  • 4
  • 2
  • 1
  • 1
  • 1
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Total of 47, showing 41-47
Review from Mike J (Son of Resident) published on 15 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad came in for a week's respite. We had a look at various care homes, but we settled on Fairfax as the environment looked really good for him and it was close to where he lives. We definitely made the right decision and Dad was really happy. We didn't think he'd come back. From the moment he arrived,
we could see the effort, kindness and care that everyone showed him. We were shown around, given a coffee and introduced to the staff who would be looking after him. It was clear that all the staff couldn't do enough during his time there. Since he left, he hasn't stopped talking about his positive experience including the other residents he met, the facilities and all the nurses. He especially liked the live music act that played. Thank you!
Reply from Gillian Allatt, General Manager at Fairfax Manor Care HomeThank you so much for your kinds words. I'm so glad that Dad enjoyed his respite stay at Fairfax Manor. I will be sure to pass your feedback on to our team.
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Review from N B (Nephew of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic
Reply from Gillian Allatt, General Manager at Fairfax Manor Care HomeThank you for taking the time to review our lovely home. I am sorry there are a couple of areas which seem to have a level of dissatisfaction and so I will call you directly to try to help and resolve any concerns that you have.
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Review from L B (Daughter of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems very happy and content in Fairfax Manor Care Home. I thought we were losing her but she has survived. The atmosphere is very positive, the staff clearly understand her needs and have adapted her care accordingly. I don't know about activities as I am not there and in terms of value for money,
I have nothing to compare with. Thank you to the staff for giving Mum a new lease of life and something to live for.
Reply from Gillian Allatt, General Manager at Fairfax Manor Care HomeThank you for taking the time to review our home. We are thrilled with how well Mum has settled and is enjoying her new home.
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Review from A L (Wife of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
What a beautiful place it is everything has been thought of for the comfort of the residents. My husband was in the care home for a week's respite. I know how testing he would be for the staff as he has alzheimers. He was well cared for. I enjoyed my rest and hope to return him again in the near future.
Reply from Gillian Allatt, General Manager at Fairfax Manor Care HomeThank you for taking the time to review our home. We are glad you enjoyed your break and look forward to welcoming you and your husband back in the future.
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Review from Isobel D (Friend of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had the pleasure of meeting the Fairfax Manor team. They have all been amazing, they are welcoming, polite and caring. They go above and beyond for all the residents and care about them as if they’re family. It is a lovely atmosphere there and I couldn’t recommend it more.
Reply from Gillian Allatt, General Manager at Fairfax Manor Care HomeThank you for your wonderful review of our home, I will share your feedback with the team who will be delighted to hear this
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Review from Debbie A (Daughter of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fairfax Manor is a gold-standard care home. It looks like a five-star hotel but has the warmth of a family home. I cannot speak highly enough of all the staff that work there, they all show such compassion and caring towards all the residents and create such a happy environment. My mum has lived there
for six weeks now and is just so happy when I ask her if she likes living there she always says “I love it”! Both me and my brother are so pleased that she is being so well looked after. I cannot speak highly enough of the lovely place but most of all the truly dedicated, caring staff. Exceptional!
Reply from Gillian Allatt, General Manager at Fairfax Manor Care HomeThe team were delighted to receive your review, thank you so much for your wonderful review of our home. We are thrilled with how well your mum is enjoying her new home.
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Review from Samantha H (Friend of Resident) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very clean and well-designed. The staff couldn’t be more accommodating and friendly. The home is always buzzing and all service users are made to feel a part of it as much or as little as they like. Just a warming bright atmosphere. It’s a pleasure to visit.
Reply from Gillian Allatt, General Manager at Fairfax Manor Care HomeThank you for your lovely feedback, it is wonderful to hear how happy your are with our home
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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Fairfax Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Fairfax Manor Care Home is calculated as follows: ( (457 Excellents x 5) + (48 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 513 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fairfax Manor Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Sharon

Sharon

Job Title: General Manager Joined: 2025

I am delighted to be at Fairfax Manor as Home Manager. With a background in both the NHS and Social Care sectors since 2009, I bring extensive experience in leading and developing high-quality care services.


Before joining Fairfax Manor, I managed a 100-bed care home in the local area, where I was proud to support the team in achieving a CQC Outstanding rating in the domains of well-led, caring, and responsive.


I hold a Level 5 Diploma in Leadership and Management in Social Care and have been honoured with both regional and national recognition, including awards for Front Line Leader and Regional Registered Manager.


I am passionate about creating a safe, compassionate, and responsive environment where residents feel valued and supported. I believe that well-trained, happy staff are at the heart of excellent care, and I am committed to ensuring both residents and colleagues flourish here at Fairfax Manor.


Outside of work, I live in Harrogate with my husband of over 30 years, Paul, along with our two grown-up sons and a lively mix of pets. In my spare time, I enjoy spending time with family and friends and feel very fortunate to love the work I do every day.

Nicola

Nicola

Job Title: Deputy Home Manger

I have been supporting the elderly for 19 years.


I started my career as a care assistant and quickly realised I wanted to develop my skills and knowledge. It took longer than I thought, but 15 years later, I gained my level 5 leadership and management qualification.


Our home is your home, we are one family who are focused on a person-centred approach, we are all individuals and unique, which is what makes our family diverse.


When I am not with my extended family, I like to be active and regularly attend the gym. I always ask the residents if they would like to attend…I have had no takers yet!


I live at home with my husband Karl, and we have two grown children. Karl and I like to escape on holiday and have taken up camping. Plenty of adventures to share with others.

Louise

Louise

Job Title: Wellbeing Lead

My Late Grandmother said to me find a Job you love, and you will never work a day in your life again! This is so true in my case; activities and well-being have been my passion for 18 years. I believe activities are so important as they bring so many meaningful experiences to people. I like to think outside of the box, so I am always looking for new ideas to bring to Fairfax Manor.


What you will get from me is a big smile and an even bigger personality!
On a personal note, I live in a very lively house with my husband and 3 teenagers, plus lots of pets that keep me on my toes! My perfect day when I am not at Fairfax Manor is a long walk followed by a Sunday lunch surrounded by my family and a cheeky game of bingo, of course!

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