Copperfield Court

The rooms themselves were hotel quality; plasma screen TVs offering all major channels, Netflix, Amazon films etc, comfy chairs and secure storage. Every possible box ticked.

Living independently my mother-in-law had become increasingly isolated and lonely. She began to neglect her health and was in a downward spiral, physically and mentally. We took the decision to move her to Copperfield Court and we are so glad we did! The colour has returned to her cheeks, she's eating again, taking part in activities and making friends. But most importantly she's happy! I would like to take this opportunity to thank every member of staff - my MIL speaks highly of each and every one of you! The care is outstanding and I can't recommend Copperfield Court highly enough.

A truly outstanding home from home. My Gran is currently staying here (she has even become an internet sensation), and she has come on leaps and bounds. The home is beautiful and the staff are phenomenal, kind, and patient. There's always something going on be that a live singer, something arranged in-house, or a trip out. The whole package is five stars.

Mum's room is lovely with a door leading to the garden and the facilities include a cinema, hairdresser, nail bar and shop. I'd be very happy to live there, the food is amazing!

We would highly recommend it.

My mum moved in yesterday, and today was my first visit. Very impressed from the minute we walked in the door. Warm welcome, very helpful. Given a guided tour and every question answered. Beautiful rooms and the whole place is new, fresh, clean and appealing. Very happy after my 1st visit.

I cannot fault the staff and care that has been given to my mother-in-law since her respite stay began. From what I have seen, the staff encourage the residents to join in with various activities or meals but they don't force them in any way. The residents can be as sociable as they want or could stay in their rooms if they wish. When we have visited, there have been activities taking place - a cheese and wine (non-alcoholic) afternoon with painting, a singer, a film and a cream tea. The staff are so thoughtful and cannot do enough for you. My mother-in-law can't get over how lovely it all is - she has loved having her hair done and has used the accessible bath which she's not been able to do for some time. Her room is really spacious and she has been able to personalise it so that it feels more like her own. She has yet to go outside into the gardens but it looks lovely and there's a bench directly outside her French windows which I'm sure she'll use at some point.

An excellent care home. The staff are extremely friendly and helpful and I couldn't fault the level of care that they offer my Grandma who loves being a resident here. They are always so accommodating to family and friends who visit also. Thank you.

We are overwhelmingly happy with the service provided. Kindness and respect are the standard, the decor and furnishings are sleek, modern, and clean, the menu and snacks provided look delicious and nourishing and the activities keep everyone entertained.

We have been wowed by Copperfield since the first contact with the manager. She was so helpful at what was becoming a stressful time. All the staff are so kind and caring from the chefs, laundry, maintenance man, front of house and of course the carers. The facility is a home from home and more like a hotel than a care home making it a lovely atmosphere, not only for the residents but also their visitors. They also take the residents out, my Mother in law has been to the local shops and the seaside all in one week! Highly recommend it, you won't be disappointed.

Our Mum has only been in Copperfield Court for 12 days and moved there following a spell in hospital and a proactive Assessment Unit. She decided that at 91 it was time for her to be looked after and her reaction on entering the house was "I can't believe it, this is just like a hotel.". She is very happy and the staff are so friendly and can't do enough for the residents. Being a brand new build the facilities are exceptional as you would expect. That said Mum has settled in very well and her care is a comfort to us all. The staff team makes us all very welcome and are exceptional with everything they do for residents and visitors.

It's an amazing place where everyone is treated with care and dignity.

My friend recently moved into Copperfield Court Care Home and I must say, a breath of fresh air. The staff is wonderful and the facilities are excellent. The food is phenomenal and the communication is next to none. My friend has been going out every day and there is always something to do.

Overall good but down to his disability my husband had difficulty using chairs and toilets because they were too low. I would suggest you have a stock of chair raisers and raised toilet seats for taller residents who find the current ones difficult.

The home is like walking into a hotel. All the staff are warm and welcoming. The residents are treated like normal human beings and are very well-stimulated. I have already noticed a big difference in my friend as she is experiencing a lovely quality of life here. They even welcome the guests with a freshly baked cake. Over the last few months, I viewed lots of potential homes and this is the only one I would highly recommend to loved ones looking for full-time care.