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- Barchester Silverbirch House Care Home

The staff couldn't do enough to help and were wonderful. I felt safe and very well looked afterE D(Daughter of Resident/Service User)



The staff couldn't do enough to help and were wonderful. I felt safe and very well looked afterE D(Daughter of Resident/Service User)



Silverbirch House is a new premium care home in Guildford, designed to provide high-quality elderly care, including residential care, as well as care and support for individuals living with dementia.
Experienced, compassionate staff work hard to ensure care is tailored to each resident's needs. Staff instil values of respect and dignity, and their person-centred approach is reflected across all aspects of life in the home.
Residents are offered nutritionally balanced meals...
Silverbirch House is a new premium care home in Guildford, designed to provide high-quality elderly care, including residential care, as well as care and support for individuals living with dementia.
Experienced, compassionate staff work hard to ensure care is tailored to each resident's needs. Staff instil values of respect and dignity, and their person-centred approach is reflected across all aspects of life in the home.
Residents are offered nutritionally balanced meals three times a day, along with snack and night bite menus, providing a wide variety of options at times suited to individual preferences.
An array of stimulating activities tailored to residents' interests and abilities is offered every day. Each activity is designed to enhance life skills and foster a sense of purpose and self-worth, encouraging participation in new experiences.
Care Provided by Barchester Silverbirch House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 65 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Silverbirch House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Silverbirch House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Louise Jones (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Last Refurbishment: 2023
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (65)
Barchester Silverbirch House Care Home Reviews (58)
Barchester Silverbirch House Care Home has a Review Score of 9.8 (9.813) out of 10, based on 37 reviews in the last 2 years.
Over all time Barchester Silverbirch House Care Home has 58 reviews.
Silverbirch is always spotlessly clean. Staff are attentive and approachable. I am glad my mum has moved in there.There is a full programme of activities - even though my mum doesn't always want to participate it's good to have the choice. There is a private dining room, which we used on my mum's...
Silverbirch is always spotlessly clean. Staff are attentive and approachable. I am glad my mum has moved in there.There is a full programme of activities - even though my mum doesn't always want to participate it's good to have the choice. There is a private dining room, which we used on my mum's birthday.
We are delighted to hear that you have had such a positive experience at Silverbirch House. Your kind comments about the cleanliness of the home and the attentiveness and approachability of our team are greatly appreciated and will be shared...
Thank you for taking the time to share your feedback.We are delighted to hear that you have had such a positive experience at Silverbirch House. Your kind comments about the cleanliness of the home and the attentiveness and approachability of our team are greatly appreciated and will be shared with our staff.
We are pleased that your mum has settled in well and that you value the variety of activities available to residents. We understand that everyone has different interests and preferences, so it is important to us that residents have a choice in how they spend their time. We are also glad that the private dining room helped make your mum's birthday celebration special.
Thank you once again for your recommendation and for trusting us with your mum's care and support.
Welcomed by the lovely Julie who clearly loves working at the home and is very proud of what they offer. Immaculately clean, smells Divine, staff and residents look happy and friendly. Very welcoming and caring. Definitely the right choice of care home for Mum.
Welcomed by the lovely Julie who clearly loves working at the home and is very proud of what they offer. Immaculately clean, smells Divine, staff and residents look happy and friendly. Very welcoming and caring. Definitely the right choice of care home for Mum.
We are delighted to hear that your visit left such a positive impression and that Julie made you feel so welcome. She is incredibly passionate about her role and takes great pride in helping families find the right care and...
Thank you, Helen, for taking the time to share your lovely feedback.We are delighted to hear that your visit left such a positive impression and that Julie made you feel so welcome. She is incredibly passionate about her role and takes great pride in helping families find the right care and support for their loved ones.
Your comments about our home's cleanliness, welcoming atmosphere, and the happiness of both our residents and team mean a great deal to us. We are committed to providing a caring, warm, and supportive environment where residents can feel safe, valued, and at home.
Thank you for choosing Silverbirch House for your mum's care. We feel privileged to be part of her journey and look forward to supporting her and your family for many years to come.
Kind regards,
The Silverbirch House Team
We have also enjoyed being able to have lunch with mum in the beautiful private dining room.
Plenty of activities organised for the residents too. Keep up the good work.
Thank you.
We have also enjoyed being able to have lunch with mum in the beautiful private dining room.
Plenty of activities organised for the residents too. Keep up the good work.
Thank you.
Thank you so much for sharing your feedback which I will share with our team. We believe that our home should be a welcoming home to our residents family members, so to hear that you have enjoyed the private dining area for lunch is lovely to know. We have a wonderful hospitality and house keeping team who keeps these dining rooms immaculate for us all to enjoy1 Thank you again.
My mother In law has been in this Care Home now for a year and the Carers who look after her daily are the kindest and most upbeat professionals who attend to her every needs both on good days and bad days. I cannot thank them enough.
My mother In law has been in this Care Home now for a year and the Carers who look after her daily are the kindest and most upbeat professionals who attend to her every needs both on good days and bad days. I cannot thank them enough.
Thank you for taking the time to share your feedback, we are delighted to hear the care received by our fantastic team has delivered on professionalism and kindness. Our team deliver not just person centre care but compassion, patience and above all dignity to all of our residents here. Thank you again. Louise
From the first contact through to the final days, Silverbirch Care Home was responsive and caring to my mother.
From the first contact through to the final days, Silverbirch Care Home was responsive and caring to my mother.
Thank you, Richard, for your kind review. We are delighted to hear that your mother received responsive and compassionate care throughout her time with us. Your comments mean a great deal to our team, who strive to provide comfort, dignity, and support to residents and their families every...
Thank you, Richard, for your kind review. We are delighted to hear that your mother received responsive and compassionate care throughout her time with us. Your comments mean a great deal to our team, who strive to provide comfort, dignity, and support to residents and their families every day.
Thank you for placing your trust in us and for taking the time to share your experience.
Best wishes,The Team at Silverbirch House Care Home
Following some surgery, I took a stay at Silverbirch for respite. This turned out to be an excellent decision. The place is modern with very good facilities and I had a lovely room with a balcony overlooking some woodland. All the staff were very attentive. caring and friendly and your emergency...
Following some surgery, I took a stay at Silverbirch for respite. This turned out to be an excellent decision. The place is modern with very good facilities and I had a lovely room with a balcony overlooking some woodland. All the staff were very attentive. caring and friendly and your emergency call button brought efficient help when required. The restaurant was nicely laid out and with a 3-course/2-choice meal for lunch and dinner, there was always something to tempt the palette, breakfast was your choice to have. The garden is a lovely place to meet other residents and of course family and friends who wanted to visit, along with a bistro bar serving a wide range of drinks and homemade cake!. I would highly recommend Silverbirch for a period of respite, or resident care if necessary. Thank you to all who looked after me!.
Thank you so much for your lovely words and feedback
I hope you are feeling a lot better and please pop in for a coffee any time as we would live to see you
Take Care
Lou and the team at Silverbirch House
The staff were caring and friendly and nothing was too much trouble.
Accommodation standards were high with very good furniture.
Winifred said how happy she was to be at Silver Birch and she enjoyed the atmosphere with the other...
The staff were caring and friendly and nothing was too much trouble.
Accommodation standards were high with very good furniture.
Winifred said how happy she was to be at Silver Birch and she enjoyed the atmosphere with the other residents.
Thank you so much for your positive feedback.
It is so lovely to hear how much Winifred enjoyed her stay with us.
I will share your kind words with the whole team
Thank you
Lou
My mother needed some respite care after being in hospital as she is 94 yrs young and has loved being looked after by the team at Silverbirch. She loved the care and attention given to...
My mother needed some respite care after being in hospital as she is 94 yrs young and has loved being looked after by the team at Silverbirch. She loved the care and attention given to her by every one and the happy smiling faces that she saw everyday. All staff as so helpful and thinking ahead all the time to make life easy for everyone and she has loved the food and activities and although she is now back home after her convalescence , I really think she will miss the place with all the activities and fun she enjoyed during her stay.
This is a luxury care home in every way and should Mother needed help in the future it would without doubt be my first choice , it's an exceptional care home with wonderful staff led by a focused and caring management team.
Good Morning
Thank you so much for your wonderful feedback, we very much enjoyed your mothers stay with us and so happy that she enjoyed her stay.Please keep in touch and if we can support you in any way, please do not hesitate to call us.
Take Care
Lou
Loved the room, with its little balcony overlooking fields. Loved the chick hatching and chicks to watch in the foyer.
Loved the quietness of the top floor.
The facilities are top quality, and the staff are so nice and helpful.
One suggestion:...
Loved the room, with its little balcony overlooking fields. Loved the chick hatching and chicks to watch in the foyer.
Loved the quietness of the top floor.
The facilities are top quality, and the staff are so nice and helpful.
One suggestion: There is nowhere to put soap, a back brush etc in the shower, so some sort of holder would be a good idea.
We are so happy to hear you enjoyed your stay with us and it was an absolute pleasure meeting you .
I very much appreciate your suggestions and share your suggestions
We hope to see you again
Silverbirch House was the best decision we ever made for my mother who sadly passed away in March. My mother received the best care in a friendly loving, compassionate environment. The carers were so attentive and dedicated in sometimes very challenging situations. My mother always looked well...
I will miss you all but thank you for everything you did for my dear mother.
Thank you so much for your beautiful and heartfelt words. We are deeply sorry for your loss, and we feel truly honoured to have been able to care for your mother.
It means so much to hear that she experienced such comfort, warmth and compassion during her time with us. Our team is dedicated to...
Thank you so much for your beautiful and heartfelt words. We are deeply sorry for your loss, and we feel truly honoured to have been able to care for your mother.
It means so much to hear that she experienced such comfort, warmth and compassion during her time with us. Our team is dedicated to providing the very best care, even in challenging moments, and your kind recognition of their attentiveness and dedication will mean the world to them. We are also so pleased that your mother enjoyed the meals and felt part of our Silverbirch family - that is exactly what we aim to create for everyone who lives with us.
Your thoughtful message will be shared with the whole team, who will be touched by your kind words. It was a privilege to care for your mother, and she will always hold a special place in our hearts.
Thank you again for your trust and support - you will always be part of the Silverbirch family.
- The Silverbirch Team, Louise (Home Manager) and Cristina (Deputy Manager)
I cannot thank the team enough for their incredible support and care for my father-in-law during his recent respite stay at Silverbirch. From the initial conversation through to his departure, the team were courteous, attentive and supportive. Nothing was ever too much bother and they made him...
I cannot thank the team enough for their incredible support and care for my father-in-law during his recent respite stay at Silverbirch. From the initial conversation through to his departure, the team were courteous, attentive and supportive. Nothing was ever too much bother and they made him (myself and wider family) feel at home instantly. We will certainly be using their respite service again, when the time arises. Thank you all so much.
Thank you so much for your kind and thoughtful feedback. It truly means a great deal to all of us at Silverbirch. We are so pleased to hear that your father-in-law felt comfortable and well cared for during his respite stay, and that you and your family felt supported throughout. Providing a warm,...
Thank you so much for your kind and thoughtful feedback. It truly means a great deal to all of us at Silverbirch. We are so pleased to hear that your father-in-law felt comfortable and well cared for during his respite stay, and that you and your family felt supported throughout. Providing a warm, welcoming environment where both residents and their loved ones feel at ease is something we always strive for, so your words are incredibly appreciated. We will be sure to share your feedback with the whole team, who will be delighted to know they made such a positive difference. It was a privilege to care for your father-in-law, and we look forward to welcoming him back whenever you need us again. - The Silverbirch Team, Louise (Home Manager) and Cristina (Deputy Manager)
Breakfast in room was refused by one carer...
Breakfast in room was refused by one carer and delayed by 40 minutes on 2 other occasions.
I accept as a care home one accepts residents may have mental problems but disappointed how few there were with whom I could hold a prolonged conversation.
Meals were adequate but some strange combinations. One evening main course 3 fish fingers, 5 chips and 2 soggy overcooked sprouts!
Care staff were helpful and kind.
Original mattress had big hollow but changed after I commented getting out was difficult.
Thanks for taking the time to leave your review, and providing us with your feedback. You've given us such a wonderful score, however we wish to apologise for your experience mentioned during your time with us. We're not aware that your concerns were raised during your time in the home, and the...
Thanks for taking the time to leave your review, and providing us with your feedback. You've given us such a wonderful score, however we wish to apologise for your experience mentioned during your time with us. We're not aware that your concerns were raised during your time in the home, and the General Manager regularly checks in with yourself and all residents daily. The home will be looking into your comments so as to improve the experience. If there is anything else you feel you wish to share, please get in touch with the Manager directly, or you are more than welcome to reach out to our team at feedback@barchester.com Kind regards, Barchester's Customer Feedback Team.
Silverbirch Care Home is beautifully presented, with top of the range fixtures and fittings. Mum has settled in very quickly and tells me that the staff are always so kind and caring. She enjoys a wide choice of delicious food and there is usually a home made cake available in the bistro, the hub...
Silverbirch Care Home is beautifully presented, with top of the range fixtures and fittings. Mum has settled in very quickly and tells me that the staff are always so kind and caring. She enjoys a wide choice of delicious food and there is usually a home made cake available in the bistro, the hub of the home. There is a wide range of activities on offer for those who wish to participate and the home organises trips out, at least once a week. I have been so lucky to find this lovely care home for my mum.
We are extremely happy that your mother has settled so well.
I will share your lovely comments with my team
A wonderful care home we used recently for my mother in law in respite care for 6 weeks. Lovely staff especially Walter and wonderful care. The rooms were beautifully furnished on the ground floor with a door opening onto a patio. As for the food it was fresh cooked and amazing especially the cake...
Great care and attention to detail.
We will pass your kind words to the team.
Mum moved in two months ago when her dementia worsened and we decided she was no longer safe at home. Although we had chosen Silver Birch House as our 'just in case' a while ago we needed to take action quickly and they were able to admit her within 24 hours. They were so understanding and kind, I...
I could never imagine her joining in activities but she seems to try everything and I enjoy seeing her on their social media page. She has been taken to a garden centre and Wisley in their minibus.
Every member of staff has been lovely and Mum has made new friends among the other residents. She enjoys the food and has a lovely room. We are always welcomed and she has had lots of visits.
The whole place is bright and airy, beautifully decorated and has a modern homely feel - nothing like I imagined a care home would be.
I will share your lovely words with our team.
We are so happy seeing your mother so settled.
The staff are incredible
The staff are incredible
I will feed back your lovely words to my amazing team
My mum was very nervous about trying a carehome but we visited Silverbirch and it was such a lovely looking place that she agreed to give it a try. She started as respite but settled in so well that we quickly converted to residential care. It's a lovely place. The management team are dedicated,...
My mum was very nervous about trying a carehome but we visited Silverbirch and it was such a lovely looking place that she agreed to give it a try. She started as respite but settled in so well that we quickly converted to residential care. It's a lovely place. The management team are dedicated, friendly and committed. The care team are a delight. It has a lovely friendly, caring and warm atmosphere.
It is lovely to see how settled your mother is
I will share your lovely comments to my team
Thank you
My mum has received great care since moving in. All the staff are very friendly, polite & attentive.
My mum has received great care since moving in. All the staff are very friendly, polite & attentive.
Thank you so much for your lovely feedback, it is very much appreciated and i will share this with my wonderful team
The Care team at Silverbirch have been great in the first stages of admitting mum into full time care. She is not one to join in to activities or mix easily and Bo has been amazing at getting her involved even when initially she has been refusing to come out of her room and mix with others. Imagine...
The Care team at Silverbirch have been great in the first stages of admitting mum into full time care. She is not one to join in to activities or mix easily and Bo has been amazing at getting her involved even when initially she has been refusing to come out of her room and mix with others. Imagine our surprise when we heard that she had agreed to go out for a day trip in the minibus!! The whole team have been great at settling her in and she's looking so much better even after a few weeks.
Thank you so much for your kind words and lovely feedback.We're absolutely delighted to hear that your mum is settling in well at Silverbirch. Transitions into full-time care can be challenging, and it's incredibly encouraging to know that she's already showing signs of comfort and engagement-even...
Thank you so much for your kind words and lovely feedback.We're absolutely delighted to hear that your mum is settling in well at Silverbirch. Transitions into full-time care can be challenging, and it's incredibly encouraging to know that she's already showing signs of comfort and engagement-even going on a day trip with the team! We truly appreciate your trust in us, and we're so pleased to see the positive changes already. If there's anything more we can do or if you ever have any questions, please don't hesitate to get in touch.Silverbirch House Management Team ( Louise and Cristina )
I have been a resident of the Silverbirch Care Home for the past 9 months & am still trying to settle in but am finding it a bit difficult still as I miss my family & my own home, having lvied in the same house for 62 years but unfortunately I am no longer to look after my husband & myself but...
My husband has been in here for 1 1/2 years & you look after him well
We appreciate your response and we are very glad and pleased that you have chosen Silverbirch for your stay. We commit our time and resources for our residents' satisfaction and wellbeing. Thank you for your review and we hope to make your time in Silverbirch as pleasant and comfortable as...
We appreciate your response and we are very glad and pleased that you have chosen Silverbirch for your stay. We commit our time and resources for our residents' satisfaction and wellbeing. Thank you for your review and we hope to make your time in Silverbirch as pleasant and comfortable as possible, and we appreciate you taking the time to write your review, I can reassure you that it means a lot to us and our staff members. Thank you,Silverbirch House Management
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 February 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (149) & Events (5)
- 27 Oct 2026
21st October SILVERBIRCH HOUSE CARE HOME HONOUR THE FALLEN ON REMEMBRANCE DAY BY INVITING VETERANS TO A FREE SUNDAY LUNCH Silverbirch House in Guildford will be commemorating Remembrance Day on...
- 19 Oct 2026
We took some of our residents to the local community group 'The Hive' which hosts events for locals in the Guildford area. We delivered a quiz event that we have...
- 07 Oct 2026
Dad's Matter meeting We welcomed Lee from Dad's Matter Home Start Surrey who discussed the very important support they give for father's that may be overwhelmed, struggling, lonely and unable...
- 31 Oct 2026Organiser: Barchester Silverbirch House Care Home
- 08 Nov 2026Organiser: Barchester Silverbirch House Care Home
- 20 Nov 2026Organiser: Barchester Silverbirch House Care Home
Awards / Recognitions (36)
- 20 Oct 2026Recipient: Barchester Silverbirch House Care Home
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 15 Sep 2026Recipient: Barchester Silverbirch House Care Home
Accreditations
There are no accreditations posted yet for Barchester Silverbirch House Care Home.
Meet the Team (22)

Hi, my name is Louise, and I am the General Manager at Silverbirch Care Home. Welcome to our website.
Caring for others has been my passion since...
Hi, my name is Louise, and I am the General Manager at Silverbirch Care Home. Welcome to our website.
Caring for others has been my passion since childhood, growing up in a nursing family. With over 30 years of experience in the adult care sector, I am dedicated to providing outstanding, person-centred care to ensure every resident feels at home, settled, and safe.
I am committed to leading my team with the highest standards of care and compassion. I share my knowledge and expectations with them to ensure we deliver exceptional service to our residents.
Supporting, reassuring, and communicating with residents and their loved ones is my top priority. I am privileged to be part of their journey, ensuring a smooth and comfortable transition into our beautiful home.

Hello, my name is Cristina. I am the Deputy Manager here at Silverbirch House. I have worked in the care industry for 6 years, working my way up from...
Hello, my name is Cristina. I am the Deputy Manager here at Silverbirch House. I have worked in the care industry for 6 years, working my way up from care assistant to deputy manager. During this time, I completed a nurse associate university programme, leading me to become a registered nurse associate in 2023. Supporting our residents, their families and my team is something that I pour my heart and soul into; their happiness and well-being mean a lot to me. I am proud to work in this beautiful home, and I look forward to watching it grow.

Hello, My name is Nicky and I am the Administrator at Silverbirch House. I joined Barchester in January, having worked in the care industry for 20...
Hello, My name is Nicky and I am the Administrator at Silverbirch House. I joined Barchester in January, having worked in the care industry for 20 years I have always heard great things about the company and am pleased to be working here in this beautiful home.
I take great pride in my work and I am happy to be in a position that supports my colleagues and our residents I look forward to seeing the home grow. I am also the home's 'Speak Up' Champion, this is something I am very proud of and it gives me comfort knowing I can be here to support my peers.
I have two grown children and I love animals. I also spend a lot of my spare time watching most sports. I am very happy to be part of this team.

Hello, my name is Cosmin. I am the Care Community Lead here at Silverbirch House. I am really excited to be supporting our residents here and working...
Hello, my name is Cosmin. I am the Care Community Lead here at Silverbirch House. I am really excited to be supporting our residents here and working in this beautiful environment. I have been in the care industry for 6 years, working my way up. I have worked hard to get my Nursing Associate Degree. I am extremely passionate about caring for our residents, and I feel very lucky that I get to make a positive impact daily on their lives and the lives of their loved ones.

My name is Ifreke Olatokun and my background is microbiology. I joined the care community in 2017 out of sheer passion for care and I find this to...
My name is Ifreke Olatokun and my background is microbiology. I joined the care community in 2017 out of sheer passion for care and I find this to be extremely rewarding.
I joined the Silverbirch Care Home in October 2024 as a Bank Senior Carer and was offered the position as a Temporary Care Community Lead in June 2025, which due to the exceptional high standard of care that is provided at Silverbirch whole team's approach.
I am super excited for the opportunity to bring my experience in delivering the high quality of person-centred care to such an amazing community of staff and residents of Silverbirch.

Originally from Romania, Adrian Maritan brings a wealth of construction experience to his Maintenance Manager role at Silverbirch House. Since...
Originally from Romania, Adrian Maritan brings a wealth of construction experience to his Maintenance Manager role at Silverbirch House. Since arriving in the UK in 2014, Adrian has worked across various care homes, progressing from Carer to Senior Carer before transitioning into maintenance and management.
Adrian enjoys spending time with residents, ensuring their safe, comfortable, and well-maintained environment.

My name is Elia Fernandes. I have been a dedicated professional in the care industry since 2017, when I joined Barchester in 2024. I am passionate...
My name is Elia Fernandes. I have been a dedicated professional in the care industry since 2017, when I joined Barchester in 2024. I am passionate about my work and thrive in the dynamic environment provided by Barchester. I see working within such a large organisation as an opportunity for continuous growth and learning.
What I value the most about Barchester is the sense of community and compassion that flows throughout the organisation. I am surrounded by a diverse team of individuals, each with their own cultural backgrounds and aspirations. Despite these differences, we all share a common goal: the well-being of the residents we serve.

Hello, my name is Ruby, and I’m proud to be a Senior Care Assistant at Silverbirch Home. I’ve worked in the care sector since 2017, and supporting...
Hello, my name is Ruby, and I’m proud to be a Senior Care Assistant at Silverbirch Home. I’ve worked in the care sector since 2017, and supporting the elderly has always held a special place in my heart. My passion for care was sparked after the passing of my grandad, which inspired me to provide others with the same compassion, dignity, and respect that I wanted for him.
Coming from a family with a strong background in the care industry, this path has always felt natural to me. With several years of hands-on experience, I am committed to delivering person-centred care of the highest quality. I believe it’s not just about supporting our residents, but also about ensuring their families feel reassured and confident every step of the way.
Providing comfort, building trust, and making a meaningful difference in people’s lives is what I love most about my role. I feel Barchester’s values truly align with my own, and I can’t wait to work within the company and contribute to its high standards of care.

I'm Kelvin Mbugua, originally from Kenya and proud to be a part of the Silverbirch House team. What drew me to Barchester was their outstanding...
I'm Kelvin Mbugua, originally from Kenya and proud to be a part of the Silverbirch House team. What drew me to Barchester was their outstanding support, commitment to training, and a clear path for career progression. But what really sealed the deal for me was the warm welcome I received from the team, who embrace diversity and work together to ensure our residents receive the best care possible. Working at Silverbirch Home has been incredibly rewarding. Every day, I have the privilege of helping our residents and making a positive impact on their lives. Seeing them achieve their personal goals is truly inspiring and reminds me why I love what I do.

Hi, I'm Kopila. I bring over two decades of experience in the healthcare sector. My journey in healthcare began in Nepal, where I worked as a nurse....
Hi, I'm Kopila. I bring over two decades of experience in the healthcare sector. My journey in healthcare began in Nepal, where I worked as a nurse. Fast forward to today, I've committed myself to caring for the elderly and those battling dementia at Barchester. Since taking on this role, my motivation and passion have only grown. I find this job incredibly rewarding, being able to make such a difference in each individual's life. So, every day, I strive to positively impact the residents' well-being, whether it's through a simple hello or a heartfelt conversation.
Knowing that even the smallest of things can brighten someone's day drives me forward. However, being part of such an amazing team makes this work all the more fulfilling. Rest assured, your loved ones are in safe hands.

My name is Cristian, and I'm thrilled to be part of the team here at Silverbirch House. From the moment I stepped through the doors, I felt a sense...
My name is Cristian, and I'm thrilled to be part of the team here at Silverbirch House. From the moment I stepped through the doors, I felt a sense of belonging and knew this was the perfect place for me. The warmth of the residents and the dedication of my colleagues convinced me that I was in the right place and that working here would provide me with a chance to contribute to a wonderful and modern care home. With nine years of experience in providing care, I'm eager to make a positive impact on the lives of our residents. It's my mission to ensure that each resident receives the same level of care and support that I would give to my own family members.
Barchester have provided me with both time and training to help me grow personally and professionally. I look forward to continuing to develop my skills and knowledge, enriching the lives of our residents along the way.

Laila brings over 10 years of experience in nursing and residential care to Silverbirch House, alongside her part-time role in the ultrasound and...
Laila brings over 10 years of experience in nursing and residential care to Silverbirch House, alongside her part-time role in the ultrasound and X-ray departments at the Royal Surrey Hospital. Her passion for care grew while nursing her grandmother through COVID and supporting her through long COVID.
In her free time, Laila enjoys staying active at the gym, walking in nature, and relaxing with a good movie. Inspired by her grandmother, she loves working at Silverbirch House, where she’s dedicated to making a positive impact on residents’ lives every day.

Maridel joined Silverbirch House after gaining valuable experience at a care home in Cobham and working in social services back home in the...
Maridel joined Silverbirch House after gaining valuable experience at a care home in Cobham and working in social services back home in the Philippines. Her passion for care began when she looked after her mum, inspiring her to dedicate her career to helping others.
Outside of work, Maridel enjoys TV, movies, and travelling, but her favourite part of the job is getting to know the residents and being part of their lives. She’s a valued member of the Silverbirch House team, bringing warmth and compassion to everything she does.

My name is Daniel. I began my culinary journey in England in 2015, working as a chef in various care homes.
Having completed all my qualifications,...
My name is Daniel. I began my culinary journey in England in 2015, working as a chef in various care homes.
Having completed all my qualifications, I am now ready and awaiting the opportunity to step into a head chef role.
Cooking runs in my family as both my grandmother and father were chefs, so joining the culinary world felt like a natural path for me. I have a deep passion for creating delicious meals for residents with dysphagia and have specialised training in molecular gastronomy to ensure everyone enjoys their dining experience. I look forward to bringing my skills and passion to the table as I continue to grow in my career.

My name is Bimala, and I moved to the UK in 2010 from my hometown of Pokhara, Nepal, a place known for its stunning mountain ranges. I have a...
My name is Bimala, and I moved to the UK in 2010 from my hometown of Pokhara, Nepal, a place known for its stunning mountain ranges. I have a background in caregiving and am now proud to serve as a housekeeper here at Silverbirch House. In my free time, I love going for walks and watching movies. I look forward to contributing to the warm and welcoming environment at Silverbirch House.

Hi, my name is Ash, and I have been on my Barchester journey since 2013.
I started as a general assistant at a Barchester home in West Sussex, doing...
Hi, my name is Ash, and I have been on my Barchester journey since 2013.
I started as a general assistant at a Barchester home in West Sussex, doing a mixture of housekeeping and kitchen work.
I started as a carer in 2015 and have been a carer ever since.
I joined the Silverbirch family in June 2025 and have been made to feel very welcome by every member of staff, regardless of their department, and I look forward to caring for your loved ones.

Anthony joined us at Silverbirch in the summer of 2025, having previously lived locally for many years.
He has a vast knowledge of the local area...
Anthony joined us at Silverbirch in the summer of 2025, having previously lived locally for many years.
He has a vast knowledge of the local area and is more than happy to answer questions about the history of Guildford and the surrounding areas.
Anthony worked locally as a GP for many years, after having served his National Service years in the Army, based in Cyprus.

Steve has worked in the hospitality industry, hotels, restaurants and corporate sectors. He has recently mentored the NHS Chef of the Year winners...
Steve has worked in the hospitality industry, hotels, restaurants and corporate sectors. He has recently mentored the NHS Chef of the Year winners and was awarded a 'Culinary Hero Award' from the Craft Guild of Chefs in 2023.
In his spare time, he enjoys making his own salt beef, following Horsham FC in the National League South, attending concerts and walking his Jackapoo around the South Downs or Surrey Hills.

I enjoy spending time...
I started as a caregiver and was later given the opportunity to become an activity coordinator, a role that I absolutely love.I enjoy spending time with our residents and helping them stay active both physically and mentally.
Seeing them smile and engaging in activities makes my job very rewarding.
I’m so happy to be part of the wonderful team at Silverbirch.

I am Tatjana, and to my friends, I’m known as Tania. Originally from Lithuania, I’ve been living in the UK for over 20 years. I’ve worked in the care...
I am Tatjana, and to my friends, I’m known as Tania. Originally from Lithuania, I’ve been living in the UK for over 20 years. I’ve worked in the care industry for more than 17 years and have extensive experience managing a housekeeping team and handling administrative duties. I strive to be organised, helpful, respectful, and professional at all times, treating others the way I’d like to be treated.
In my free time, I enjoy travelling, spending time with family and friends, and being in nature

Hi, my name is Alfred, and I have recently joined the Silverbirch House team as Head of Housekeeping.
Previously, I worked for several years as head...
Hi, my name is Alfred, and I have recently joined the Silverbirch House team as Head of Housekeeping.
Previously, I worked for several years as head housekeeper for a private school. Coming to Silverbirch, I am already delighted to be in such a wonderful home.

Hi, my name is Julie and I have worked for Barchester for around 3 years, supporting several homes and returning to Silverbirch House again recently....
Hi, my name is Julie and I have worked for Barchester for around 3 years, supporting several homes and returning to Silverbirch House again recently.
My role is to support the journey for people looking for care, either for themselves or a loved one. Having the privilege to have them share their experience and to help is so rewarding.
Frequently Asked Questions about Barchester Silverbirch House Care Home
How much does Barchester Silverbirch House Care Home cost?
The care home lists weekly fees per person from £1,600 for residential care. Funding accepted: Self-Funding (Private).
What types of Care is Barchester Silverbirch House Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Silverbirch House Care Home have?
There are 65 Single Rooms.
What are the Facilities & Services at Barchester Silverbirch House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Silverbirch House Care Home to the centre of Guildford?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Silverbirch House Care Home to verify any information. View our terms and conditions. Barchester Silverbirch House Care Home has an Enhanced Service -what an Enhanced Service includes.