Barchester Silverbirch House Care Home

Hi, my name is Louise, and I am the General Manager at Silverbirch Care Home. Welcome to our website.

Caring for others has been my passion since childhood, growing up in a nursing family. With over 30 years of experience in the adult care sector, I am dedicated to providing outstanding, person-centred care to ensure every resident feels at home, settled, and safe.

I am committed to leading my team with the highest standards of care and compassion. I share my knowledge and expectations with them to ensure we deliver exceptional service to our residents.

Supporting, reassuring, and communicating with residents and their loved ones is my top priority. I am privileged to be part of their journey, ensuring a smooth and comfortable transition into our beautiful home.

Hello, My name is Cristina. I am the Deputy Manager here at Silverbirch House. I have worked in the care industry for 6 years, working my way up from care assistant to deputy manager. During this time I completed a nurse associate university programme, leading me to become a registered nurse associate in 2023. Supporting our residents, their families and my team is something that I pour my heart and soul into, their happiness and well-being mean a lot to me. I am proud to work in this beautiful home and I look forward to watching it grow.

Hello, My name is Cosmin. I am the Care Community Lead here at Silverbirch House. I am really excited to be supporting our residents here and working in this beautiful environment. I have been in the care industry now for 6 years, working my way up, I have worked hard to get my Nursing Associate Degree. I am extremely passionate about caring for our residents and I feel very lucky that I get to make a positive impact daily on their lives and the lives of their loved ones.

My name is Ifreke Olatokun and my background is microbiology. I joined the care community in 2017 out of sheer passion for care and I find this to be extremely rewarding.

I joined the Silverbirch Care Home in October 2024 as a Bank Senior Carer and was offered the position as a Temporary Care Community Lead in June 2025, which due to the exceptional high standard of care that is provided at Silverbirch whole team's approach.

I am super excited for the opportunity to bring my experience in delivering the high quality of person-centred care to such an amazing community of staff and residents of Silverbirch.

Originally from Romania, Adrian Maritan brings a wealth of construction experience to his Maintenance Manager role at Silverbirch House. Since arriving in the UK in 2014, Adrian has worked across various care homes, progressing from Carer to Senior Carer before transitioning into maintenance and management.

Adrian enjoys spending time with residents, ensuring their safe, comfortable, and well-maintained environment.

Originally from Bulgaria, Darina Dyulgerova has been living in the UK since 2015. With extensive experience in the hospitality and care home sectors, she is dedicated to maintaining a comfortable, and welcoming environment for our residents. Passionate about her work, Darina takes pride in going above and beyond to enhance residents' daily lives. An art graduate, she continues to enjoy painting in her spare time. Darina’s skills, dedication, and artistic flair make her an invaluable member of our team.

Hello, My name is Nicky and I am the Administrator at Silverbirch House. I joined Barchester in January, having worked in the care industry for 20 years I have always heard great things about the company and am pleased to be working here in this beautiful home.

I take great pride in my work and I am happy to be in a position that supports my colleagues and our residents I look forward to seeing the home grow. I am also the home's 'Speak Up' Champion, this is something I am very proud of and it gives me comfort knowing I can be here to support my peers.

I have two grown children and I love animals. I also spend a lot of my spare time watching most sports. I am very happy to be part of this team.

Hello, my name is Asma. I work as the receptionist and administration assistant at Silverbirch House. Since joining the team, I've felt a strong connection with Barchester, and have enjoyed bonding with my new colleagues. Everyone at Silverbirch has been so kind and helpful to me. I'm proud to be the first person in my family to graduate, with a degree in computer science and engineering.

I'm confident that Barchester will help me to further develop my skills and shape my life. I'm also a mother of two beautiful children and have a wonderful family. My biggest wish is for my parents to visit from India so I can show them where I work and the incredible Barchester family I'm a part of. I consider Silverbirch House my new home, and I hope you will too.

Meet Bob Silverbirch’s Resident Ambassador.

Bob was the first resident to move into his new forever home when we opened our doors just a few short weeks ago. We are delighted for him to take on this role. Bob was born in Gateshead before moving to Surrey for his career in his 20s. He had a very successful career as a Health and Safety Manager at an Oil Company. He has 3 sons and 6 grandchildren who he is extremely proud of.
You will usually find Bob in our Cafe with a hot drink and listening to Opera his favourite kind of music. Come along and join us for a coffee and some homemade cake. Meet the team and of course Bob and the other residents too.

My name is Elia Fernandes, I have been a dedicated professional in the care industry since 2017 when I joined Barchester in 2024. I am passionate about my work and thrive in the dynamic environment provided by Barchester. I see working within such a large organisation as an opportunity for continuous growth and learning.

What I value the most about Barchester is the sense of community and compassion that flows throughout the organisation. I am surrounded by a diverse team of individuals, each with their own cultural backgrounds and aspirations. Despite these differences, we all share a common goal: the well-being of the residents we serve.

Hi, my name is Walter, and I am one of the Senior Carers here at Silverbirch House. I have worked in the care industry for over 10 years.

I started out as a care assistant and worked myself up. I was recently a Care and Compliance Manager; however decided to step down so I could spend more quality time with our lovely residents.

I am very passionate about care and the very high standard of care delivered, which is always provided at Silverbirch with our great team.

The Silverbirch family have been ever so welcoming and made settling in such an easy process.

I adore the residents and want them to all have the best, dignified quality care.

Hello, my name is Ruby, and I’m proud to be a Senior Care Assistant at Silverbirch Home. I’ve worked in the care sector since 2017, and supporting the elderly has always held a special place in my heart. My passion for care was sparked after the passing of my grandad, which inspired me to provide others with the same compassion, dignity, and respect that I wanted for him.

Coming from a family with a strong background in the care industry, this path has always felt natural to me. With several years of hands-on experience, I am committed to delivering person-centred care of the highest quality. I believe it’s not just about supporting our residents, but also about ensuring their families feel reassured and confident every step of the way.

Providing comfort, building trust, and making a meaningful difference in people’s lives is what I love most about my role. I feel Barchester’s values truly align with my own, and I can’t wait to work within the company and contribute to its high standards of care.

I'm Kelvin Mbugua, originally from Kenya and proud to be a part of the Silverbirch House team. What drew me to Barchester was their outstanding support, commitment to training, and a clear path for career progression. But what really sealed the deal for me was the warm welcome I received from the team, who embrace diversity and work together to ensure our residents receive the best care possible. Working at Silverbirch Home has been incredibly rewarding. Every day, I have the privilege of helping our residents and making a positive impact on their lives. Seeing them achieve their personal goals is truly inspiring and reminds me why I love what I do.

Hi, I'm Kopila. I bring over two decades of experience in the healthcare sector. My journey in healthcare began in Nepal, where I worked as a nurse. Fast forward to today, I've committed myself to caring for the elderly and those battling dementia at Barchester. Since taking on this role, my motivation and passion have only grown. I find this job incredibly rewarding, being able to make such a difference in each individual's life. So, every day, I strive to positively impact the residents' well-being, whether it's through a simple hello or a heartfelt conversation.

Knowing that even the smallest of things can brighten someone's day drives me forward. However, being part of such an amazing team makes this work all the more fulfilling. Rest assured, your loved ones are in safe hands.

My name is Cristian, and I'm thrilled to be part of the team here at Silverbirch House. From the moment I stepped through the doors, I felt a sense of belonging and knew this was the perfect place for me. The warmth of the residents and the dedication of my colleagues convinced me that I was in the right place and that working here would provide me with a chance to contribute to a wonderful and modern care home. With nine years of experience in providing care, I'm eager to make a positive impact on the lives of our residents. It's my mission to ensure that each resident receives the same level of care and support that I would give to my own family members.

Barchester have provided me with both time and training to help me grow personally and professionally. I look forward to continuing to develop my skills and knowledge, enriching the lives of our residents along the way.

Laila brings over 10 years of experience in nursing and residential care to Silverbirch House, alongside her part-time role in the ultrasound and X-ray departments at the Royal Surrey Hospital. Her passion for care grew while nursing her grandmother through COVID and supporting her through long COVID.

In her free time, Laila enjoys staying active at the gym, walking in nature, and relaxing with a good movie. Inspired by her grandmother, she loves working at Silverbirch House, where she’s dedicated to making a positive impact on residents’ lives every day.

Maridel joined Silverbirch House after gaining valuable experience at a care home in Cobham and working in social services back home in the Philippines. Her passion for care began when she looked after her mum, inspiring her to dedicate her career to helping others.

Outside of work, Maridel enjoys TV, movies, and travelling, but her favourite part of the job is getting to know the residents and being part of their lives. She’s a valued member of the Silverbirch House team, bringing warmth and compassion to everything she does.

My name is Daniel. I began my culinary journey in England in 2015, working as a chef in various care homes.

Having completed all my qualifications, I am now ready and awaiting the opportunity to step into a head chef role.

Cooking runs in my family as both my grandmother and father were chefs, so joining the culinary world felt like a natural path for me. I have a deep passion for creating delicious meals for residents with dysphagia and have specialised training in molecular gastronomy to ensure everyone enjoys their dining experience. I look forward to bringing my skills and passion to the table as I continue to grow in my career.

My name is Bimala, and I moved to the UK in 2010 from my hometown of Pokhara, Nepal, a place known for its stunning mountain ranges. I have a background in caregiving and am now proud to serve as a housekeeper here at Silverbirch House. In my free time, I love going for walks and watching movies. I look forward to contributing to the warm and welcoming environment at Silverbirch House.

Hello my name is Julie and I am the Home Services Advisor for Silverbirch House Care Home.

My background and experience has always been customer focus and service driven.

To help advise and offer support for people looking into care for themselves or a loved one is often fraught with emotion and I feel that my patience and understanding helps with their unique journey.

The Silverbirch family have been so welcoming and I absolutely love our residents. Each and every day here is different and brings a lot of joy. This home has the very best team and feels already like an extended family.

Hi, my name is Ash, and I have been on my Barchester journey since 2013.

I started as a general assistant at a Barchester home in West Sussex, doing a mixture of housekeeping and kitchen work.

I started as a carer in 2015 and have been a carer ever since.

I joined the Silverbirch family in June 2025 and have been made to feel very welcome by every member of staff, regardless of their department, and I look forward to caring for your loved ones.