






Pinetree Care Home is a stunning purpose-built care home located in Rayleigh, Essex which has been beautifully designed to provide first class residential, respite and dementia care.
All Barchester homes are finished to the highest standard and furnished with impressive facilities, however Pinetree takes this to new heights with a well equipped garden, cinema, extensive bar area, private dining room, activity spaces, large suites and fantastic views.
The gorgeous home comprises...
Care Provided by Barchester Pinetree Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Pinetree Care Home for full pricing details and T&Cs.
Contact Barchester Pinetree Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Jane Maxwell (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 3
Room Information
- Single Rooms (58)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (58)
- Couples/Companion Rooms with ensuite Wet Room (1)
Barchester Pinetree Care Home Reviews (46)
Barchester Pinetree Care Home has a Review Score of 9.7 (9.711) out of 10, based on 46 reviews in the last 2 years.
Over all time Barchester Pinetree Care Home has 46 reviews.
The decor is incredible, comfy bedrooms, definitely on par with a five-star hotel. I would highly recommend Barchester Pinetree Care Home - a very caring home.
I have had a recent fifteen-day respite care stay at Barchester Pinetree Care Home. Mindful of the fact that Pinetree has only recently opened, my overall experience was excellent with the exception of several of the meals.
The home itself is beautiful, from elegant dining rooms to cafe areas and smart lounges, cosy corners to sit and chat or just watch the world go by. The smart ensuite bedrooms are spacious and comfortable. The food is excellent.
Above all, the staff are amazing, without exception, and have ensured that Mum feels safe, loved and very happy in her new home. She's got her old spark back and it makes me so happy to see her joining in with everything on offer and making new friends. She has no regrets whatsoever, thank you to everyone at Pinetree.
Thank you so very much for your lovely words, we are so thrilled that we are able to look after your amazing mum and that she is so happy
An amazing and beautiful place. My 84-year-old mother was the first resident to move in, she's been there nearly three weeks. Absolutely lovely manager, admin staff and carers, nothing at all is too much trouble. They all go over and above to make sure everyone is happy. She feels safe and happy and loves all the carers. I feel reassured that she's being well looked after. Lovely restaurants with delicious food, she was quite frail when she arrived and has already gained some weight which is what we wanted. The staff do their best to make sure everyone is included in activities if they wish and as more residents arrive, the home has a lovely, bustling but calm atmosphere. There are lounges, restaurants and bars on each floor and a cinema and activities room, along with a lovely outside area. I'm confident Mum will be very happy there.
Our mother has lived independently for fifty years so the move into residential care was a big decision.
The staff at Barchester Pinetree Care Home are excellent as are the facilities.
Mum has settled extremely well and seems to be having a great time.
Really cannot find any fault.
Every member of staff has gone above and beyond to make Mum feel 'part of the family '.
Her room is beautiful and she is very happy.
Thank you!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 May 2026Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (62) & Events (3)
- 02 Sep 2026
We had a fantastic Las Vegas Night at Pinetree Care Home Our residents, families and staff had a wonderful time together, enjoying the music, dancing and lots of laughter. It...
- 10 Aug 2026
What better way to cool down on a beautiful hot day than with a visit from the ice cream van! ???? Our wonderful residents at Pinetree Care Home enjoyed a...
- 10 Aug 2026
We were delighted to welcomes Donna’s Diddy Darlings and her wonderful therapy ponies. Their gentle nature brought so many smiles, laughter, and special moments, making it a truly memorable visit...
- 26 Sep 2026Organiser: Barchester Pinetree Care Home
- 07 Oct 2026Organiser: Barchester Pinetree Care Home
- 26 Oct 2026Organiser: Barchester Pinetree Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Pinetree Care Home.
Meet the Team (5)

Over this time, she has made many memories with residents and their families.
She is very passionate about her role and the care that she and her team provide to our residents at Pinetree.
I am very much looking forward to working with the fantastic and dedicated team at Pinetree.
Please do pop by and meet me for a chat and a cup of tea.

Hi, my name is Becky, and I am the home administrator at Pinetree.
I am so thrilled to be the first point of contact as you visit Pinetree. I am dedicated to giving the best service to both our residents, their families and visitors. Pinetree has family values that create a home-like atmosphere.
I have a wealth of experience in customer service, and I'm so lucky to be able to be part of a team that combines that along with a passion for caring.
Please come and say hi when you visit

Hi, my name is Steve I’m the Head of Maintenance here at Pinetree.
I have been working in the maintenance industry for most of my working life, a family run locally based business specialising in property maintenance. In 2020 I decided to have a change in industry whilst still continuing to do what I enjoy. An opportunity arose for me to join an established care home environment and I jumped at the chance of learning new skills.
Working in such a rewarding environment has meant a lot to me and getting to know residents and their families is a highlight of my job role.
Understanding the running of the building along with person-centred needs and being available to the residents and their requests means I can fully help the process of the move into care.
I am very approachable and will always listen to the needs of residents and their families to ensure that Pinetree is a home environment.
I am very excited about this next chapter and being part of the team to open Pinetree. Please do feel free to chat with me about all your maintenance queries, I’m always on hand to help.

Hi, my name is Loretta
I am very excited about being part of the Pinetree team. I am in a privileged position to be able to offer two levels of service. You will find me at reception where I will be part of the team being your first port of call answering any questions you may have and also part of the care team looking after residents with whatever care needs they may have.
I have been a carer for the most part of my working life and it’s my passion. I love seeing how you can change someone’s life by giving them the care they need that is tailored to them specifically.
Interacting with residents, getting to know them on a personal level and understanding them is so incredibly important to me and I will always go the extra mile for them and their loved ones.
Please do feel free to stop me for a chat and a cup of tea.

I joined the Pinetree Care Home family in January 2026, bringing with me over 25 years of experience in the care sector and more than two decades in management. Throughout my career, I have been dedicated to ensuring that every resident receives exceptional care and is supported to live life to the fullest.
At Pinetree, my focus is on creating a warm, inclusive, and empowering environment where residents feel valued, respected, and truly at home. I am extremely blessed to work alongside an amazing and committed team that shares my passion for delivering outstanding care. Together, we strive to make every day meaningful, joyful, and enriching for those who live with us.
I believe strongly in being approachable and available. My door is always open to residents, families, and staff, because great care is built on communication, trust, and working together as one Pinetree family.
Supporting our residents to live rich, purposeful, and fulfilling lives is not just part of my role—it is what inspires me every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Pinetree Care Home to verify any information. View our terms and conditions. Barchester Pinetree Care Home has an Enhanced Service -more info.