






Pinetree Care Home is a stunning purpose-built care home located in Rayleigh, Essex which has been beautifully designed to provide first class residential, respite and dementia care.
All Barchester homes are finished to the highest standard and furnished with impressive facilities, however Pinetree takes this to new heights with a well equipped garden, cinema, extensive bar area, private dining room, activity spaces, large suites and fantastic views.
The gorgeous home comprises...
Pinetree Care Home is a stunning purpose-built care home located in Rayleigh, Essex which has been beautifully designed to provide first class residential, respite and dementia care.
All Barchester homes are finished to the highest standard and furnished with impressive facilities, however Pinetree takes this to new heights with a well equipped garden, cinema, extensive bar area, private dining room, activity spaces, large suites and fantastic views.
The gorgeous home comprises of 60 large rooms which all have en-suite facilities and a wet-room. There are ground floor bedrooms have which garden access and patios. In addition there are three spa bathrooms equipped with light and sound technology for residents to enjoy.
The home is made up of different communities. Residential communities for those with limited care needs are on the ground and second floor, whilst there is an intelligently designed dementia supporting Memory Lane community on the first floor that includes a sensory suite.
With dedicated chefs, activity teams, carers and a hospitality team, Pinetree will not only provide fantastic care but also a truly wonderful lifestyle.
Care Provided by Barchester Pinetree Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Pinetree Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Pinetree Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Jane Maxwell (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 3
Room Information
- Single Rooms (58)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (58)
- Couples/Companion Rooms with ensuite Wet Room (1)
Barchester Pinetree Care Home Reviews (49)
Barchester Pinetree Care Home has a Review Score of 9.7 (9.702) out of 10, based on 46 reviews in the last 2 years.
Over all time Barchester Pinetree Care Home has 49 reviews.
My aunt stayed at the care home for a couple of weeks. The place is beautifuland all the staff from the cleaners to nurses and management have a fantastic work ethic. They kept my aunt cheery from the moment she came to stay and she would stay again. Once again, I would like to thank you for the...
My aunt stayed at the care home for a couple of weeks. The place is beautifuland all the staff from the cleaners to nurses and management have a fantastic work ethic. They kept my aunt cheery from the moment she came to stay and she would stay again. Once again, I would like to thank you for the care she was given.
The Barchester Pinetree Care Home is like a five star hotel. The home is decorated to a high standard. It's got everything onsite, i.e a hair salon, a cinema room, private dining and being able to help yourself to refreshments. There's entertainment and activities to keep the residents active on a...
The Barchester Pinetree Care Home is like a five star hotel. The home is decorated to a high standard. It's got everything onsite, i.e a hair salon, a cinema room, private dining and being able to help yourself to refreshments. There's entertainment and activities to keep the residents active on a regular basis. All the staff are lovely and welcoming to the residents and families that visit, its like one big happy family. The only problem I had, was I arranged private dining for my mum and had to get in contact with them three times, due to them not contacting me back. In the end it was all sorted and the room was done out lovely and we enjoyed the food. The lady staff member couldn't do enough.
We love looking after your lovely mum and are really happy that she is enjoying her life with us here
Importantly, we can now relax and start to get our life back as we can relax knowing that our brother/brother-in-law, the resident, is looked...
Importantly, we can now relax and start to get our life back as we can relax knowing that our brother/brother-in-law, the resident, is looked after so well and he is happy and delighted with his care and having positive, happy staff looking after him.
Thank you so much for your time and kind words when you left us this review. We are so happy you are happy.
Mum had a three-week stay here and it was so impressive. It feels like a home from home. Staff are incredible and nothing is too much trouble. Food was superb. Plenty of activities laid on for residents to join in or not each day. I felt Mum was very well cared for and she loved her little holiday....
The decor is incredible, comfy bedrooms, definitely on par with a five-star hotel. I would highly recommend Barchester Pinetree Care Home - a very caring home.
I have had a recent fifteen-day respite care stay at Barchester Pinetree Care Home. Mindful of the fact that Pinetree has only recently opened, my overall experience was excellent with the exception of several of the meals.
I have had a recent fifteen-day respite care stay at Barchester Pinetree Care Home. Mindful of the fact that Pinetree has only recently opened, my overall experience was excellent with the exception of several of the meals.
The home itself is beautiful, from elegant dining rooms to cafe areas and smart lounges, cosy corners to sit and chat or just watch the world go by....
The home itself is beautiful, from elegant dining rooms to cafe areas and smart lounges, cosy corners to sit and chat or just watch the world go by. The smart ensuite bedrooms are spacious and comfortable. The food is excellent.
Above all, the staff are amazing, without exception, and have ensured that Mum feels safe, loved and very happy in her new home. She's got her old spark back and it makes me so happy to see her joining in with everything on offer and making new friends. She has no regrets whatsoever, thank you to everyone at Pinetree.
Thank you so very much for your lovely words, we are so thrilled that we are able to look after your amazing mum and that she is so happy
An amazing and beautiful place. My 84-year-old mother was the first resident to move in, she's been there nearly three weeks. Absolutely lovely manager, admin staff and carers, nothing at all is too much trouble. They all go over and above to make sure everyone is happy. She feels safe and happy...
An amazing and beautiful place. My 84-year-old mother was the first resident to move in, she's been there nearly three weeks. Absolutely lovely manager, admin staff and carers, nothing at all is too much trouble. They all go over and above to make sure everyone is happy. She feels safe and happy and loves all the carers. I feel reassured that she's being well looked after. Lovely restaurants with delicious food, she was quite frail when she arrived and has already gained some weight which is what we wanted. The staff do their best to make sure everyone is included in activities if they wish and as more residents arrive, the home has a lovely, bustling but calm atmosphere. There are lounges, restaurants and bars on each floor and a cinema and activities room, along with a lovely outside area. I'm confident Mum will be very happy there.
Our mother has lived independently for fifty years so the move into residential care was a big decision.
The staff at Barchester Pinetree Care Home are excellent as are the facilities.
Mum has settled extremely well and seems to be having a great time.
Really cannot...
Our mother has lived independently for fifty years so the move into residential care was a big decision.
The staff at Barchester Pinetree Care Home are excellent as are the facilities.
Mum has settled extremely well and seems to be having a great time.
Really cannot find any fault.
Every member of staff has gone above and beyond to make Mum feel 'part of the family '.
Her room is beautiful and she is very happy.
Thank you!
Every member of staff has gone above and beyond to make Mum feel 'part of the family '.
Her room is beautiful and she is very happy.
Thank you!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 May 2026Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (59) & Events (0)
- 16 Sep 2026
Our residents from both Pinetree and Derham care home enjoyed a wonderful joint trip to Summer Hills! It was lovely to spend time together, enjoy the beautiful surroundings and make...
- 02 Sep 2026
We had a fantastic Las Vegas Night at Pinetree Care Home Our residents, families and staff had a wonderful time together, enjoying the music, dancing and lots of laughter. It...
- 10 Aug 2026
What better way to cool down on a beautiful hot day than with a visit from the ice cream van! ???? Our wonderful residents at Pinetree Care Home enjoyed a...
There are no upcoming events for Barchester Pinetree Care Home.
Awards / Recognitions (16)
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Pinetree Care Home.
Meet the Team (5)

I joined the Pinetree Care Home family in January 2026, bringing with me over 25 years of experience in the care sector and more than two decades in...
I joined the Pinetree Care Home family in January 2026, bringing with me over 25 years of experience in the care sector and more than two decades in management. Throughout my career, I have been dedicated to ensuring that every resident receives exceptional care and is supported to live life to the fullest.
At Pinetree, my focus is on creating a warm, inclusive, and empowering environment where residents feel valued, respected, and truly at home. I am extremely blessed to work alongside an amazing and committed team that shares my passion for delivering outstanding care. Together, we strive to make every day meaningful, joyful, and enriching for those who live with us.
I believe strongly in being approachable and available. My door is always open to residents, families, and staff, because great care is built on communication, trust, and working together as one Pinetree family.
Supporting our residents to live rich, purposeful, and fulfilling lives is not just part of my role—it is what inspires me every day.

Hi, my name is Becky, and I am the home administrator at Pinetree.
I am so thrilled to be the first point of contact as you visit Pinetree. I am...
Hi, my name is Becky, and I am the home administrator at Pinetree.
I am so thrilled to be the first point of contact as you visit Pinetree. I am dedicated to giving the best service to both our residents, their families and visitors. Pinetree has family values that create a home-like atmosphere.
I have a wealth of experience in customer service, and I'm so lucky to be able to be part of a team that combines that along with a passion for caring.
Please come and say hi when you visit

Hi, my name is Steve I’m the Head of Maintenance here at Pinetree.
I have been working in the maintenance industry for most of my working life, a...
Hi, my name is Steve I’m the Head of Maintenance here at Pinetree.
I have been working in the maintenance industry for most of my working life, a family run locally based business specialising in property maintenance. In 2020 I decided to have a change in industry whilst still continuing to do what I enjoy. An opportunity arose for me to join an established care home environment and I jumped at the chance of learning new skills.
Working in such a rewarding environment has meant a lot to me and getting to know residents and their families is a highlight of my job role.
Understanding the running of the building along with person-centred needs and being available to the residents and their requests means I can fully help the process of the move into care.
I am very approachable and will always listen to the needs of residents and their families to ensure that Pinetree is a home environment.
I am very excited about this next chapter and being part of the team to open Pinetree. Please do feel free to chat with me about all your maintenance queries, I’m always on hand to help.

Hi, my name is Loretta
I am very excited about being part of the Pinetree team. I am in a privileged position to be able to offer two levels of...
Hi, my name is Loretta
I am very excited about being part of the Pinetree team. I am in a privileged position to be able to offer two levels of service. You will find me at reception where I will be part of the team being your first port of call answering any questions you may have and also part of the care team looking after residents with whatever care needs they may have.
I have been a carer for the most part of my working life and it’s my passion. I love seeing how you can change someone’s life by giving them the care they need that is tailored to them specifically.
Interacting with residents, getting to know them on a personal level and understanding them is so incredibly important to me and I will always go the extra mile for them and their loved ones.
Please do feel free to stop me for a chat and a cup of tea.

Wendy loves creating little hidden gems around the gardens. From planting bulbs and seeds that quietly wait beneath the soil to watching them burst...
Wendy loves creating little hidden gems around the gardens. From planting bulbs and seeds that quietly wait beneath the soil to watching them burst into life and colour, there's always something lovely waiting to emerge.
One of Wendy's greatest pleasures is seeing residents, their families, and friends spending time together, relaxing and enjoying the gardens.
For Wendy, gardening brings peace, calm, creativity, and joy. She particularly loves the changing seasons and describes gardening as "the slowest of the performing arts," a beautiful reminder that some of the best things in life take time to flourish.
Known for her calm nature and sense of fun, Wendy brings a little of both to the gardens!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Pinetree Care Home to verify any information. View our terms and conditions. Barchester Pinetree Care Home has an Enhanced Service -what an Enhanced Service includes.