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Whether you're looking for residential, dementia, respite, or day care, life here is built around you. Spacious en suite rooms, elegant communal spaces, a cinema, luxury spa and salon, private dining room, lively bistro, gym, and quiet retreats mean every day feels comfortable, engaging, and full of...
Welcome to Waterhaven Place, a stunning care home in the heart of Chichester where exceptional care, genuine warmth, and all-inclusive living come together beautifully.
Whether you're looking for residential, dementia, respite, or day care, life here is built around you. Spacious en suite rooms, elegant communal spaces, a cinema, luxury spa and salon, private dining room, lively bistro, gym, and quiet retreats mean every day feels comfortable, engaging, and full of possibility.
Truly all-inclusive - no hidden extras. Ever.
Connaught Complete Care package covers everything under one transparent weekly fee - personalised care, gourmet dining, alcoholic and non-alcoholic drinks, daily activities, outings, spa treatments, beauty services, gym, private transport, chiropody, your own phone line, daily newspaper, guest hospitality, and a private dining room for family occasions. No surprise bills. Just complete peace of mind.
A dedicated team, around the clock - Same day care assessments available.
Benefit from a compassionate team 24/7 - providing not just care, but genuine companionship and connection. From the moment you arrive, you'll feel part of a warm community where your wellbeing and individuality truly matter.
Care Provided by Waterhaven Place
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 83 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Waterhaven Place to confirm what's included and get a personalised quote:
Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.
The price(s) shown are provided by the care home. Contact Waterhaven Place for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Connaught Care Group
- Private Owned
Person in charge
- Lynne Hudson (General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 3
Room Information
- Single Rooms (83)
- Single Rooms with ensuite Wet Room (83)
Parking
- Onsite parking available.
Waterhaven Place Reviews (22)
Waterhaven Place has a Review Score of 10 (9.970) out of 10, based on 22 reviews in the last 2 years.
Over all time Waterhaven Place has 22 reviews.
Friendly, helpful staff. Reassured by the fact that staff are always on hand and can ring my bell if I need anything. It made me feel safe and secure. Lots of activities and things to join in with, and beauty treatments to enjoy. Visitors are always welcome and can stay for meals. Excellent choice...
Friendly, helpful staff. Reassured by the fact that staff are always on hand and can ring my bell if I need anything. It made me feel safe and secure. Lots of activities and things to join in with, and beauty treatments to enjoy. Visitors are always welcome and can stay for meals. Excellent choice of food and always more available. I have enjoyed the exercises; they are good fun. Would recommend always.
Thank you for the positive feedback, we are so pleased you enjoyed your stay with us and look forward to you returning in the future.
I cannot praise the staff at Waterhaven Place enough. My husband has been a resident there for the past 4 weeks. Their care goes even above the call of duty.
I cannot praise the staff at Waterhaven Place enough. My husband has been a resident there for the past 4 weeks. Their care goes even above the call of duty.
Thank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residents here at Waterhaven Place and we hope that reviews such as this will give other families the confidence to seek care for their loved ones when they are in need.
Bed Vacancies
Please contact us for latest vacancies.
News (39) & Events (0)
- 23 Sep 2026
Do you love being around people? ?? Do you have a caring nature and a positive energy to share? ? Do you enjoy chatting, singing, dancing, crafts, games or simply...
- 10 Jun 2026
Waterhaven Place proudly marked its first birthday with a joyful evening of celebration, bringing together residents, families, friends, colleagues and members of the local community. The event was filled with...
- 10 Jun 2026
Waterhaven Place was filled with laughter, energy and community spirit during a week of intergenerational activities held throughout the half-term holidays. Children, families and residents came together to enjoy a...
There are no upcoming events for Waterhaven Place.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: Connaught Care Group
Accreditations
There are no accreditations posted yet for Waterhaven Place.
Meet the Team (7)

Meet Cheryl – Customer Relations Manager at Waterhaven Place
With over a decade of experience in customer service, sales, and business development,...
Meet Cheryl – Customer Relations Manager at Waterhaven Place
With over a decade of experience in customer service, sales, and business development, Cheryl Tyson brings both professionalism and heart to her role as Customer Relations Manager at Waterhaven Place Care Home.
Since joining Connaught Care, Cheryl has discovered a true sense of purpose in supporting families through one of life’s most important decisions—finding the right care for a loved one. She finds deep fulfilment in helping people navigate this journey with compassion, clarity, and confidence.
What Cheryl enjoys most about working in care is the human connection—taking the time to listen, understand individual needs, and offer reassurance. She is especially passionate about helping families feel informed and supported, ensuring each resident’s transition into Waterhaven Place is as smooth and personal as possible.
Cheryl values Connaught’s holistic approach to care, where dignity, individuality, and wellbeing are at the heart of everything we do. She is proud to be part of a team that places such strong emphasis on kindness, community, and creating a real sense of home.

Stasia is the Deputy Manager at Waterhaven Place and has dedicated the past eight years to working in the care sector. Throughout her career, she has...
Stasia is the Deputy Manager at Waterhaven Place and has dedicated the past eight years to working in the care sector. Throughout her career, she has gained valuable experience across nursing, dementia, residential, and specialist care, developing a strong passion for delivering compassionate, person-centred support.
Caring for others has always been something Stasia wanted to do, and she finds it incredibly rewarding to make a positive difference in the lives of residents and their families. As Deputy Manager, she is committed to supporting both residents and colleagues, helping to create a warm, welcoming home where everyone feels valued and respected.
Living in Chichester with her eight-year-old son, Stasia understands the importance of family and the comfort that comes from feeling safe and supported. These values are reflected in the way she leads, always approaching her role with kindness, empathy, and professionalism.

Meet Chef Anton – Head Chef at Waterhaven Place
Chef Anton brings over 20 years of culinary experience to Waterhaven Place, with a background...
Meet Chef Anton – Head Chef at Waterhaven Place
Chef Anton brings over 20 years of culinary experience to Waterhaven Place, with a background spanning both hospitality and the care sector. Passionate, dedicated, and highly skilled, Anton is committed to delivering delicious, nutritious meals that support the health and happiness of every resident.
With a strong focus on seasonal, sustainable ingredients, Anton crafts menus that not only meet dietary needs but also bring comfort, familiarity, and joy to the dining experience. His leadership in the kitchen is driven by a deep respect for those he serves and a belief that food plays a powerful role in overall wellbeing.
Anton is proud to be part of the Connaught Care team, where mealtimes are treated as meaningful moments—an opportunity to nourish body and soul, spark conversation, and honour personal preferences.
Outside of work, Anton is a devoted husband and father who enjoys the outdoors and exploring Europe with his family, always on the lookout for new flavours and inspiration.

Meet Tee – Business Administration Manager at Waterhaven Place
Tee is the Business Administration Manager at Waterhaven Place, bringing a unique...
Meet Tee – Business Administration Manager at Waterhaven Place
Tee is the Business Administration Manager at Waterhaven Place, bringing a unique blend of care experience and organisational expertise to her role. With a background that includes working in a psychiatric hospital, Tee has a deep appreciation for the importance of compassion, confidentiality, and calm in a care setting.
Although new to residential care, Tee has quickly found her footing and feels proud to be part of Connaught Care—a company she describes as warm, values-led, and genuinely resident-focused. From day one, she has felt inspired by the team’s commitment to providing exceptional, person-centred care.
Tee is excited to support the smooth running of Waterhaven Place behind the scenes, ensuring that everything from admissions to day-to-day operations runs seamlessly. She finds great meaning in creating an environment where both residents and staff feel supported and cared for.

Meet Pedro – Events Manager at Waterhaven Place
Pedro is the vibrant and passionate Events Manager at Waterhaven Place Care Home, where he brings...
Meet Pedro – Events Manager at Waterhaven Place
Pedro is the vibrant and passionate Events Manager at Waterhaven Place Care Home, where he brings creativity, energy, and a deep sense of purpose to every activity he designs. With over three years of experience leading engaging events in the healthcare sector, Pedro is dedicated to enriching residents’ daily lives through connection, joy, and meaningful moments.
Before working in care, Pedro spent several years as a professional table tennis coach, using sport as a tool to unite communities and empower disadvantaged groups. That same passion for inclusion and relationship-building now shapes his approach to life enrichment in care settings.
Pedro is particularly inspired by the stories and individuality of each resident. He believes that the best activities are those that reflect personal histories, spark memories, and encourage laughter and companionship.
Excited to be part of the Connaught Care family, Pedro is proud to join a team that truly values wellbeing in every form. He looks forward to creating a vibrant, joyful environment at Waterhaven Place—where every resident feels seen, celebrated, and at home.

Meet Jacco – Hospitality Manager at Waterhaven Place
Jacco brings over 25 years of hospitality experience to Waterhaven Place, most of which he...
Meet Jacco – Hospitality Manager at Waterhaven Place
Jacco brings over 25 years of hospitality experience to Waterhaven Place, most of which he spent working in casinos, where high standards, great service, and attention to detail were part of everyday life. Now, he's excited to bring that same level of care and professionalism into the heart of our home.
This is Jacco’s first time working in a care setting, and he’s genuinely proud to be part of a team that puts people at the centre of everything. For him, hospitality isn’t just about good service—it’s about creating warm, welcoming spaces where residents feel comfortable, respected, and at home.
When he’s not making sure everything runs smoothly at Waterhaven Place, Jacco enjoys following his local team, Worthing FC, and co-hosts a monthly football podcast with two of his mates—a great way to unwind and share a few laughs.

Peta is the Head Housekeeper at Waterhaven Place, where she oversees the housekeeping department to ensure the home maintains the highest standards...
Peta is the Head Housekeeper at Waterhaven Place, where she oversees the housekeeping department to ensure the home maintains the highest standards of cleanliness throughout. From residents' bedrooms and communal spaces to bathrooms and clinical areas, she is committed to creating a safe, comfortable, and welcoming environment for everyone.
Leading the housekeeping team, Peta manages the day-to-day running of the department, including allocating workloads, creating staff rotas, supporting team development, and ensuring all cleaning schedules are completed efficiently and in line with health and safety regulations. She also carries out regular quality checks and works closely with management, care, maintenance, and other departments to ensure residents' needs are always met.
Peta thoroughly enjoys her role as Head Housekeeper and takes great pride in delivering consistently high standards while helping her team succeed. She finds it incredibly rewarding to see the positive impact that a clean, well-maintained home has on residents' comfort and well-being every day.
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