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Willowbrook View

Barwell Avenue, Wichelstowe, Swindon, Wiltshire SN1 7EY
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Willowbrook View, Swindon
Willowbrook View, Swindon
Willowbrook View, Swindon

Willowbrook View is the latest, all inclusive, addition to the award-winning Connaught Care Collection family of care homes.

Situated on the historic land of Wichelstowe, commonly known as the 'front garden' of Swindon, residents enjoy a truly five-star experience at Willowbrook View, offered all under one monthly fee. Rooms are beautifully appointed, with ensuite facilities included for every guest.

Connaught Care Collection take pride in hiring 25% more staff than other...  

Care Provided by Willowbrook View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,700
Residential Dementia CareFrom £1,550From £1,700

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

Contact Willowbrook View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mathan Balasubramaniyan(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (83)
  • Single Rooms with ensuite Wet Room (83)

Visiting

  • There are no visiting restrictions at Willowbrook View. Families welcome to enjoy all of facilities. Welcome families to bring well behaved pets, during visits.

Parking

  • Parking available at Willowbrook View. On busy days Reception Team will be on hand to support you.

Willowbrook View Reviews (28)

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9.9

Willowbrook View has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years. Over all time Willowbrook View has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from Jessie J (Resident / Service User) published on 22 July 2026 Submitted via Postal Card
Overall Experience

An absolutly wonderful time, the staff were brilliant, Extremely helpful and ever so kind, and couldnt ask for a better place

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Dear Jessie,

Your kind words about our team mean a great deal. Providing compassionate, helpful, and kind care is at the heart of everything we do, so it's incredibly rewarding to know that our staff made your stay so enjoyable.

Thank you for your lovely feedback and for recommending us. We...  

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Review from M S (Friend of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

Delicious lunch. Attentive service and a lovely day for our 99-year-old friend.

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Dear Margaret, Thank you for your lovely review.

We are delighted to hear that you enjoyed the lunch and found the service attentive. Creating enjoyable experiences and special memories for our residents and their loved ones is something we truly value.

Thank you for taking the time to share your feedback. We look forward to welcoming you again soon :)

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Review from M D (Son of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

Fantastic care home. Excellent facilites. Marvellous staff.

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Dear Mark, Thank you for your kind review.

We are delighted to hear that you think so highly of our care home. Your comments about our facilities and, especially, our marvellous staff are greatly appreciated. Our team works hard to provide a welcoming, comfortable, and supportive environment for...  

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Review from Nicola B (Daughter-in-law of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

It was a close relative's 99th birthday. Everything was exceptional, and nothing was too much trouble 100% from start to finish, and our relative had the best birthday. Thank you.

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Dear Nicola, Your kind words mean so much to us, and we will be sure to share your feedback with the team. Thank you for taking the time to leave a review.

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Review from Liz M (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

We celebrated Dads 99th birthday today. Staff were amazing, food tasty as always. Dad got to meet a small horse called Vino he loved it. Thank you for making dad's life amazing.

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Dear Liz, Your kind words mean a great deal to our team, who are dedicated to creating meaningful experiences and ensuring our residents enjoy the best possible quality of life.

Thank you for celebrating this remarkable milestone with us.

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Review from Matt H (Son-in-law of Resident) published on 2 June 2026 Submitted via Postal Card
Overall Experience

The staff make this place special. So friendly and the passion for their residents is clear to see. Couple that with a wonderful environment, you have the best care home in the area! Well done all. Kim's my favourite!

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Hi Matt, Thank you so much for your kind words and wonderful feedback. It is fantastic to hear that our team's passion and dedication shine through, as providing a warm, caring, and supportive environment for our residents is at the heart of everything we do.

I will be sure to pass on your...  

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Review from Jan R (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card
Overall Experience

My mother moved into Willowbrook View in July last year, never quite making the 100. The care that she received was exemplary. The care the we, the family received was also exemplary. I have vast experience of elderly care and love the attitude of management towards the whole experience for the customer - the elderly, those impaired in some way and their family. The staff, every one are a credit to the home. My mother had a special bond with all of them. The layout of the home is amazing, clean and fresh. I can find no faults, a few hiccups initially but soon ironed out, just balancing our needs and expectations. Thank you all.

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View
Thank you, Jan, for your kind and thoughtful review.
We feel privileged to have cared for your mother and to have supported you and your family. Its wonderful to hear that both her care and your experience were so positive.

Your kind words about our team mean a great deal, and well be sure to...  

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Review from Cassie M (Daughter of Resident) published on 18 March 2026 Submitted via Website
Overall Experience

When my mother became a resident at Willowbrook View in the Autumn last year, she was in a sorry state after being in and out of hospital. Within a few weeks she was looking so much better, her overall health has improved, her hair and nails are lovely and she is clearly very well cared for. As soon as we arrived all the staff were warm and friendly, willing to assist with anything we needed. My mother is able to join the varied activities and the staff have facilitated her contact with the local church. We enjoy our visits as a family and feel welcomed and helped by the staff. The facilities are always scrupulously clean, thanks to the housekeeping staff. My mother's room has everything she needs and is comfortable, warm and inviting. I have valued the communication from staff, letting me know about any changes in her health care or concerns if they have any. We are so pleased she is in such a safe and supportive environment.

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Thank you, Cassie, for your kind and thoughtful review. We are so pleased to hear how well your mother has settled since joining Willowbrook View, especially after such a difficult period. Its wonderful to know her health and wellbeing have improved and that she feels comfortable, cared for, and...  

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Review from Susan S (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card
Overall Experience

Outstanding care home & facilities, particularly Kim the hairdresser. The staff are caring & approachable, friendly & always on hand for every problem or query that arises. The food is very high quality, hearty & nutritious. The social events are fabulous particularly the Christmas Nativity & Valentines afternoon tea, so lovely to see the elderly residents so happy!

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Dear Susan,

Thank you for your wonderful review and for taking the time to share your experience at Willowbrook View. We are delighted to hear that you appreciate the care, facilities, and warm environment within our home.

Your kind comments about our staff mean a great deal to us. Our team...  

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Review from Alison F (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card
Overall Experience

Mum has enjoyed her stay at Willowbrook View. The staff work really hard and are lovely with the residents. The home is lovely and kept very clean. Even though food is nice sometimes more individual choice for the cost. There is however a couple of things I am not happy with. I was informed the care plan would only be done after contract was signed and payment made. I have asked 4 times to see it but never did. The dr situation was not as stated in the contract! There is no point of contact, no one around to ask.

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Dear Alison,

Thank you for taking the time to share your feedback about your mum's stay at Willowbrook View. We are pleased to hear that she has enjoyed her time with us and that you find the home clean and welcoming. Your kind comments about our team are greatly appreciated, as our staff work...  

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Review from J D (Granddaughter of Resident) published on 9 March 2026 Submitted via Postal Card
Overall Experience

We had a really lovely experience, the facilities are incredible, and the staff go above and beyond; they are truly amazing. Willowbrook feels like a family environment, and it is really lovely to be a part of it.

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Thank you so much for your kind review, Jemma.

Were delighted to hear that you had such a lovely experience and that the facilities and team made such a positive impression. Creating a warm, family-like environment is incredibly important to us at Willowbrook, so its wonderful to know that you...  

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Review from A D (Daughter of Resident) published on 5 March 2026 Submitted via Postal Card
Overall Experience

Very good

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Review from M W (Respite Resident) published on 5 March 2026 Submitted via Postal Card
Overall Experience

I've had lovely time and hope to come back. Staff have been very kind and helpful (I don't know how they put up with me!)

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Dear Margaret,

Thank you so much for your lovely review. It truly means the world to us that youve had such a wonderful time with us.

Your kind words about our team are greatly appreciated. Please dont worry theres nothing to put up with! It has been an absolute pleasure having you with us....  

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Review from Chris G (Son of Resident) published on 2 March 2026 Submitted via Website
Overall Experience

Visiting my father was a pleasure the care and attention to resident was outstanding,always greeted by staff who where on duty with a smile asking if anything was required if it was they obliged without issues home was clean and warm for residents and amenities available excellent. You all should be proud of your commitment to residents and visitors alike.

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Dear Chris,

Thank you so much for taking the time to share such a wonderful review.

Were truly delighted to hear that visiting your father has been a pleasure and that youve found the care and attention provided by our team to be outstanding. It means a great deal to us that you felt welcomed...  

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Review from Debra P (Daughter of Resident) published on 19 February 2026 Submitted via Postal Card
Overall Experience

The placement is very well run, friendly + welcoming to family, friends and resident. My mum has improved in her mental health and independence of eating + verbalising, socialising. The care given is just like home + family communications with family + staff very good and feel it really is a home and everyone is a family.

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View
Hi Debra,
Thank you so much for your wonderful review.
We are absolutely delighted to hear that you feel the placement is well run, friendly, and welcoming to family, friends and residents. It means a great deal to us that you feel it truly is a home where everyone is part of one family.

Were...  

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Review from Deborah G (Daughter of Resident) published on 10 February 2026 Submitted via Postal Card
Overall Experience

My mum is 95 years old and had no previous respite care experience. She was very reluctant to go, however, I would say after the first day she was happy and participating in activities. The activity and care staff are exceptional, Johnny and Ellie especially! When we left my mum looked amazing. She said "Well I'll definitely go back here". I feel so pleased I have found somewhere I feel more than happy to leave my mum.

Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook View

Thank you so much, Deborah, for taking the time to share such a kind review. Were delighted to hear that your mum settled in so quickly and felt happy and involved in the activities, especially as it was her first experience of respite care. Your kind words about our team mean a great deal to us,...  

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No Rating
Review from Jacquie B (Daughter of Resident) published on 12 January 2026 Submitted via Website
Overall Experience
My Mum was 99 in December 2025 and had a hospital appointment on her actual birthday. I thought it would be lovely to take Mum to Willowbrook on the day before her birthday to celebrate with staff and residents before Mum went into Respite on the 19th December.
We decided to have some lunch with Mum and my husband, Brother and Sister in law came too.
All the team did Mum proud. We didn't
know they had booked the private dining room for us. They had also put banners and balloons in the room for Mum.
The chef had baked Mum a cake which was beautiful and they even gave Mum a Birthday Box from all the staff/team.

It really made her day so again, a huge thank you to everyone involved.

Reply from zoe mccarthy, customer relations manager at Willowbrook View
Hi Jacquie, We are so pleased you had such a lovely experience at Willowbrook. We loved celebrating Mums 99th Birthday with her and her family.

Please come back anytime and Thank you for the lovely feedback.

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Review from J C (Goddaughter of Resident) published on 6 January 2026 Submitted via Postal Card
Overall Experience
A lovely warm welcoming home, superb staff - so very friendly and caring. Comfortable and light rooms excellent facilities, good range of activities.

Meals look tasty, lovely restaurant feel with linen napkins and printed menus.

Reply from zoe mccarthy, customer relations manager at Willowbrook View

Thank you for the lovely feedback. Please come back and see us again soon and we are glad you had a lovely visit.

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Review from Joanne C (Daughter of Resident) published on 17 December 2025 Submitted via Website
Overall Experience
My mother in law is a resident at Willowbrook view, she has been there since April 2025,
I can not praise the staff and facilities enough, everyone are so friendly and helpful and my Mother in law has settled in so well.
There are fantastic activities and entertainment to engage her each day and she loves going out on the trips too..

Truly lovely place with a beautiful atmosphere and welcoming feel..

Reply from zoe mccarthy, customer relations manager at Willowbrook View

Hi Joanne. What lovely feedback. I am so pleased your mother in law is having such a wonderful time here at Willowview.

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Review from Cath W (Friend of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

I found the staff all very polite and hard working, plus always willing to stop and talk and, more importantly, listen to the residents and their families. The care home is always clean and welcoming.

Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you so much for your kind words. We're delighted to hear that you find our team polite, hardworking, and approachable. Listening to and supporting both our residents and their families is at the heart of what we do, and it's wonderful to know this is being felt. We also really appreciate your...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 25 June 2026

We currently have availability for admissions. Please contact and we can provide up to date information for you.

News (17) & Events (0)

News
  • 25 Jun 2026

    !What a wonderful weekend at Willowbrook View! On Saturday, residents and loved ones came together for our World Cup BBQ, enjoying a fantastic summer spread prepared by Head Chef Steve...

  • 17 Feb 2026

    This week we celebrated Stella's birthday at Willowbrook View, where she was presented with flowers, a birthday cake and a gift to mark the occasion. Recognising birthdays is an important...

  • 12 Feb 2026

    There were smiles around the table at Willowbrook View this week as residents spent time together enjoying a game and a chat. It was one of those natural, everyday moments...

Upcoming Events

There are no upcoming events for Willowbrook View.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Willowbrook View.

Meet the Team (9)

Mathan Balasubramaniyan
Mathan BalasubramaniyanJob Title:General ManagerJoined: 2025

Our General Manager brings extensive leadership experience within the health and social care sector, with a strong commitment to delivering compassionate, person-centred care. With a background in care home management and team development, they focus on creating a warm, safe, and supportive environment where residents can truly feel at home.

Passionate about maintaining the highest standards of care, our General Manager works closely with residents, families, and staff to ensure dignity, respect, and well-being are at the heart of everything we do.

Ruby Pratt
Ruby PrattJob Title:Deputy ManagerJoined: 2025

I have been with the company since 2024 and joined Willowbrook View in October last year. At Willowbrook View, my focus is on ensuring every resident feels safe, valued, and truly at home.

I am proud to be part of a caring and dedicated team that puts residents at the heart of everything we do. What I love most about Willowbrook is the warm, family atmosphere, where great importance is placed on getting to know each person individually and providing the highest standard of person-centred care.

Tim Gold
Tim GoldJob Title:Customer Relationship ManagerJoined: 2026

Supporting families through challenging periods is so important to me. Providing relevant information and guidance helps them to find a positive outcome for their loved one.

Lynn Hughes
Lynn HughesJob Title:Business Administration ManagerJoined: 2025

To me, the most important part of a Care Home is the residents and their families. I like to feel that with my help, new residents starting their next chapter have a smooth transition and their loved ones' concerns and worries are put at ease.

I love a “to-do” list and even more, I love to tick the items off the list. Being organised is part of my day-to-day life - not just at work. It gives me great satisfaction to know that keeping on top of everything ensures that with my help, the Home will run efficiently and smoothly.

Stanley Timothy
Stanley TimothyJob Title:Hospitality ManagerJoined: 2026

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Johny Chhetri
Johny ChhetriJob Title:Events & Activities ManagerJoined: 2026

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Steve Osborne
Steve OsborneJob Title:Head ChefJoined: 2026

I really enjoy the friendliness, the passion and the integrity of working for Connaught Care. Putting smiles on our residents' faces each day makes me very happy.

Jackie MacKenzie
Jackie MacKenzieJob Title:Head HousekeeperJoined: 2025

I have worked in care for 40 years and love it; the last 3 years doing a head housekeeper role instead of care team leader. I have worked at Willowbrook View for 9 months, and I feel Connaught Care has nailed it with the luxury all-inclusive care home. It is a beautiful home with beautiful gardens, with a cinema, gym, private dining experience, salon, spa and physio.

This is exactly how a care home should be, and I would be happy for my parents to live here, which says a lot. I love my job, and the company appreciates its staff, which is so important.

Scott Baker
Scott BakerJob Title:Maintenance ManagerJoined: 2026

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Frequently Asked Questions about Willowbrook View

What types of Care is Willowbrook View registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Willowbrook View have?

There are 83 Single Rooms.

What are the Facilities & Services at Willowbrook View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Willowbrook View to the centre of Swindon?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willowbrook View to verify any information. View our terms and conditions. Willowbrook View has an Enhanced Service -more info.