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Willowbrook View

Barwell Avenue, Wichelstowe, Swindon, Wiltshire SN1 7EY
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Willowbrook View, Swindon
Willowbrook View, Swindon
Willowbrook View, Swindon

Willowbrook View is the latest, all inclusive, addition to the award-winning Connaught Care Collection family of care homes.

Situated on the historic land of Wichelstowe, commonly known as the 'front garden' of Swindon, residents enjoy a truly five-star experience at Willowbrook View, offered all under one monthly fee. Rooms are beautifully appointed, with ensuite facilities included for every guest.

Connaught Care Collection take pride in hiring 25% more staff than other...  

Care Provided by Willowbrook View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,700
Residential Dementia CareFrom £1,550From £1,700

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

Contact Willowbrook View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mathan Balasubramaniyan(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (83)
  • Single Rooms with ensuite Wet Room (83)

Visiting

  • There are no visiting restrictions at Willowbrook View. Families welcome to enjoy all of facilities. Welcome families to bring well behaved pets, during visits.

Parking

  • Parking available at Willowbrook View. On busy days Reception Team will be on hand to support you.

Willowbrook View Reviews (28)

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9.9

Willowbrook View has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years. Over all time Willowbrook View has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from D S (Friend of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

The care and attention given to our friend and ourselves as visitors showed that the care home has the best interests of everyone at its heart. This is something very rare these days and is to be applauded. Care is a vacation, and Willowbrook has been blessed with a great team. They spent a lot of time trying to ensure that they could meet our friends' eating requirements. Yes, it's a new care home and always learning to further their team, but person centred care time and a willingness to go the extra mile is an excellent start for clients, visitors, and to have happy staff.

Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you for your kind words, I will be sure to pass them onto the team. It was a pleasure to care for your friend, and we enjoy your regular visits.

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Review from A H (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience
A lovely home, with great staff and facilities.

It also has an impressive activities programme.

Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you so much for your kind words. We're delighted to hear that you've had such a positive experience with our home, team, and facilities. Your feedback means a lot to us and to the staff who work so hard to make our home welcoming and vibrant.

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Review from Anna L (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card
Overall Experience

We were apprehensive and had lots of worries about placing mum into respite care, however, we can't thank you enough for the patience, kindness, warmth and support that the whole Willowbrook team showed mum (and us). This was always going to be an emotional time for us but we cannot praise you enough for making it an easier transition. We feel so lucky to have found you! Never heard of or have seen a care home as wonderful as this. Thank you!

Reply from Christopher Guest, Customer Relations Manager at Willowbrook View

Thank you for this wonderful review of our home, we are delighted that we have been able to make such a difference in your mum's life. Our whole home approach to enriching our residents lives is something we are incredibly proud of here at Willowbrook View, and I will be sure to share your kind review with the rest of our team.

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Review from Catherine C (Daughter-in-law of Resident) published on 24 July 2025 Submitted via Postal Card
Overall Experience

What a welcoming and beautiful environment, luxury size bedrooms and ensuites. Lovely inviting bistro area. My mother-in-law is ejoying the atmosphere and food. Everyone is so friendly. Highly recommend.

Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you so much for your lovely review. We're delighted to hear that you and your mother-in-law are enjoying the welcoming atmosphere, spacious accommodation, and our bistro area. It's wonderful to know she's settling in well and enjoying the food and company. Your kind words mean a great deal to...  

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Review from J L (Granddaughter of Resident) published on 18 June 2025 Submitted via Website
Overall Experience

I'm relieved my grandmother has found such a caring and beautiful home to relax in. Everyone is so welcoming at Willowbrook View. An exceptional care home for the elderly. Thanks for making us so welcome when we visited.

Reply from Christopher Guest, Customer Relations Manager at Willowbrook View

Thank you for this wonderful review of our home, Willowbrook View. It was great to read that your grandmother had a relaxing stay and the family felt reassured of her care whilst with us. Should you wish to bring her for a cup of tea and cake we would be delighted to see you both again.

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Review from B C (Respite Resident) published on 12 May 2025 Submitted via Postal Card
Overall Experience
I was worried about doing this respite stay but made my mind up and decided I needed to go ahead,

It has been a good decision. Everyone is kind, respectful, always willing to help and considerate of our needs.

Reply from Christopher Guest, Customer Relations Manager at Willowbrook View

Thank you for this wonderful review. We are so pleased that you had an enjoyable respite stay with us and look forward to seeing you again on your next stay at Willowbrook View. Please do pop in for a cup of tea and cake as our teams and residents will be very pleased to see you soon.

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Review from Simon C (Grandson of Resident) published on 1 May 2025 Submitted via Website
Overall Experience

My gran stayed here for a respite stay and she hasn't stopped talking about it since she got home. The home is like a 5 star hotel, the staff are friendly and down to earth and clearly have a passion for caring for the people who live there. They have a minibus for trips out and families can have lunch together. A really well run home and I'm sure gran will be coming back for another stay.

Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you for your kind words! I'll be sure to pass them on to the team. We're so pleased to hear your Gran enjoyed her time with us, and we hope to welcome her back again in the future.

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Review from Graham D (Nephew of Resident) published on 22 April 2025 Submitted via Website
Overall Experience

Over four visits this spring, my wife and I have been consistently impressed by the warm, welcoming atmosphere and outstanding care at Willowbrook View in Swindon. In newly landscaped grounds near canal towpaths, it offers peaceful outdoor activity and easy access to local amenities, including a nearby pub/restaurant and Waitrose. A memorable moment was seeing two herons while our grandson joyfully pushed his Great Great Uncle along the tow-path, a heartwarming, multi-generational experience.

Inside, the care continues. Staff are genuinely kind and attentive to both residents and visitors, creating a true sense of community. The food is exceptional, and the bistro and bar team go above and beyond to provide compassionate service in a relaxed, uplifting setting. The interiors are beautifully maintained, and we were pleased to see my uncle finish a tailored exercise session with the in-house physical trainer.

Willowbrook View feels like a five-star hotel-with all the warmth of home.

Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you so much for your thoughtful and heartwarming review. It means the world to us to hear Willowbrook View.We're delighted that the landscaped grounds and peaceful setting by the canal have added to your experience-and what a beautiful memory you've shared of your grandson and Great Great...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 25 June 2026

We currently have availability for admissions. Please contact and we can provide up to date information for you.

News (17) & Events (0)

News
  • 25 Jun 2026

    !What a wonderful weekend at Willowbrook View! On Saturday, residents and loved ones came together for our World Cup BBQ, enjoying a fantastic summer spread prepared by Head Chef Steve...

  • 17 Feb 2026

    This week we celebrated Stella's birthday at Willowbrook View, where she was presented with flowers, a birthday cake and a gift to mark the occasion. Recognising birthdays is an important...

  • 12 Feb 2026

    There were smiles around the table at Willowbrook View this week as residents spent time together enjoying a game and a chat. It was one of those natural, everyday moments...

Upcoming Events

There are no upcoming events for Willowbrook View.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Willowbrook View.

Meet the Team (9)

Mathan Balasubramaniyan
Mathan BalasubramaniyanJob Title:General ManagerJoined: 2025

Our General Manager brings extensive leadership experience within the health and social care sector, with a strong commitment to delivering compassionate, person-centred care. With a background in care home management and team development, they focus on creating a warm, safe, and supportive environment where residents can truly feel at home.

Passionate about maintaining the highest standards of care, our General Manager works closely with residents, families, and staff to ensure dignity, respect, and well-being are at the heart of everything we do.

Ruby Pratt
Ruby PrattJob Title:Deputy ManagerJoined: 2025

I have been with the company since 2024 and joined Willowbrook View in October last year. At Willowbrook View, my focus is on ensuring every resident feels safe, valued, and truly at home.

I am proud to be part of a caring and dedicated team that puts residents at the heart of everything we do. What I love most about Willowbrook is the warm, family atmosphere, where great importance is placed on getting to know each person individually and providing the highest standard of person-centred care.

Tim Gold
Tim GoldJob Title:Customer Relationship ManagerJoined: 2026

Supporting families through challenging periods is so important to me. Providing relevant information and guidance helps them to find a positive outcome for their loved one.

Lynn Hughes
Lynn HughesJob Title:Business Administration ManagerJoined: 2025

To me, the most important part of a Care Home is the residents and their families. I like to feel that with my help, new residents starting their next chapter have a smooth transition and their loved ones' concerns and worries are put at ease.

I love a “to-do” list and even more, I love to tick the items off the list. Being organised is part of my day-to-day life - not just at work. It gives me great satisfaction to know that keeping on top of everything ensures that with my help, the Home will run efficiently and smoothly.

Stanley Timothy
Stanley TimothyJob Title:Hospitality ManagerJoined: 2026

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Johny Chhetri
Johny ChhetriJob Title:Events & Activities ManagerJoined: 2026

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Steve Osborne
Steve OsborneJob Title:Head ChefJoined: 2026

I really enjoy the friendliness, the passion and the integrity of working for Connaught Care. Putting smiles on our residents' faces each day makes me very happy.

Jackie MacKenzie
Jackie MacKenzieJob Title:Head HousekeeperJoined: 2025

I have worked in care for 40 years and love it; the last 3 years doing a head housekeeper role instead of care team leader. I have worked at Willowbrook View for 9 months, and I feel Connaught Care has nailed it with the luxury all-inclusive care home. It is a beautiful home with beautiful gardens, with a cinema, gym, private dining experience, salon, spa and physio.

This is exactly how a care home should be, and I would be happy for my parents to live here, which says a lot. I love my job, and the company appreciates its staff, which is so important.

Scott Baker
Scott BakerJob Title:Maintenance ManagerJoined: 2026

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