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Ruby Lodge Care Home

Inspiration Way,, Sowerby, Thirsk, Thirsk, North Yorkshire YO7 1TS
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Ruby Lodge Care Home, Thirsk
Ruby Lodge Care Home, Thirsk
Ruby Lodge Care Home, Thirsk

Ruby Lodge is a purpose-built care home in the thriving market town of Thirsk, North Yorkshire. The home provides exceptional residential and specialist dementia care for up to sixty-nine people.

The warm and welcoming home, set across three floors, offers a luxurious environment and superb facilities. Each resident receives the highest standard of personalised care, which is always delivered with dignity, compassion and kindness.

The friendly team can support you through the...  

Care Provided by Ruby Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,600
Residential Dementia CareFrom £1,550From £1,600

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

Contact Ruby Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Holly Hunton(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • Visitors welcome, please see the latest visiting policy on the website.

Parking

  • On-site car park.

Ruby Lodge Care Home Reviews (50)

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9.9

Ruby Lodge Care Home has a Review Score of 9.9 (9.878) out of 10, based on 50 reviews in the last 2 years. Over all time Ruby Lodge Care Home has 50 reviews.

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Review from K A (Daughter of Resident) published on 13 July 2026 Submitted via Postal Card
Overall Experience

Our mother entered Ruby Lodge for 6 weeks respite care, following a fall at home, which resulted in a broken arm. From the outset, we were hugely impressed with, and grateful for, the kindness, care and reassurance offered to both Mum and ourselves. We felt totally secure leaving her in the care of people who were unfailingly patient and gentle, and whose smiles and friendliness made the visit such a pleasant experience. The home was spotless, well-maintained and welcoming, and rooms were wonderful. Food was of an excellent standard - 5 stars in fact! Thank you Holly and everyone involved in Mum's care - and a special mention to Susan on reception, who provided such a warm welcome when we visited.

Reply from Caithan Leighton, Customer Relations Manager at Ruby Lodge Care Home
Thank you for your wonderful review. It has been a pleasure caring for you mum, please remember you all are welcome in at any time.
Kind Regards

Ruby Lodge

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Review from D W (Husband of Resident) published on 2 July 2026 Submitted via Postal Card
Overall Experience

Beautiful building with quality fittings. The reason for many 'good' in place of 'excellent' is a feeling of shortage of staff. The care from the majority of staff is excellent. My biggest problem is if my wife is distressed and I ring Ruby Lodge, I always get the receptionist, and sometimes she can't contact a 'senior' and even when I do speak to a senior it is some time before they get to my wife.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you for taking the time to share your feedback. We're happy to hear that you are pleased with our facilities. We appreciate your comments regarding staffing levels. Please be reassured that our staffing ratios are carefully reviewed and are aligned with residents' assessed needs using a...  

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Review from K M (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

When visiting Dad this weekend, the dementia floor was clean, tidy. Dad was clean and tidy too, clean and shaven. There are now 14 people on this floor, quite an increase from when Dad first went. It now feels like there are not always enough staff for the number of residents on this floor. A number are not mobile, so when they require assistance, the residents can be left unattended. The residents require the most support.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you for taking the time to share your feedback. We're pleased to hear that you found the dementia floor clean and tidy. We appreciate your comments regarding staffing levels. Our staffing ratios are carefully reviewed and are aligned with residents' assessed needs using a recognised...  

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Review from David H (Husband of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

From the start of residential care Ruby Lodge has always acted in a caring and sympathetic way. The facilities and the staff are truly excellent. I feel really comfortable in the fact that my wife receives 24/7 professional care from staff who are dedicated to providing the best of care.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you for your kind review. We're delighted to hear that you feel reassured by the care your wife receives at Ruby Lodge. Your lovely comments about our team and facilities mean a great deal to us.

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Review from Sheila E (Niece of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

My aunt was very reluctant to move into care but it has been such a good move both for her and me. At home she would get anxious about the most little thing. I was convinced she wasn't eating properly. She is looking so much better since moving into Ruby Lodge. She is settled, calmer and doesn't have to worry about a thing. The staff are lovely, she has people about all day, and all her meals provided. A hairdresser comes in and a chiropodist. I can't think of anything she needs that isn't provided, including organising her regular hospital appointments. It is such a relief to me to know she is well looked after in such a lovely environment.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you for sharing your feedback for Ruby Lodge Care Home and the positive effect it has been for your aunt (and yourself). Your positive words and kind comments will be shared with the staff team who will appreciate your feedback. Warmest regards

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Review from Roger B (Son of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

Ruby Lodge is undoubtedly an impressive building with first-class rooms, facilities and gardens. But what makes it really special is the care and love provided by the team that work there. We really feel as if this is my mum's home, where she is known and cared for. We have great communication and any concerns or questions are responded to immediately. Thank you!

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you so much for taking the time to leave your review for Ruby Lodge Care Home. Your kind words and positive feedback about the care, love, facilities and communication you and your mum receive will be shared with the staff team. Warmest regards,

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Review from S F (Daughter of Resident) published on 9 March 2026 Submitted via Website
Overall Experience

My mum was in for respite for 7 weeks following a long hospital stay. She was really well looked after despite having quite a number of medical issues. She commented on some of the staff being so caring and helpful. When we visited the welcome was always good and the rooms and communal areas very clean and tidy. We were kept very well informed and the assessment from hospital to Ruby Lodge was well organised. Although I wish mum had made greater use of facilities we were happy that we felt she was always safe and secure. Mum said the food was exceptionally good and there were always options. She liked the fact there were a good number of vegetarian options too. I'd have no hesitation in recommending Ruby Lodge.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Thank you so much for your kind words. It was a true honour to care for your Mum.

Best regards Holly.

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Review from Mark R (Son of Resident) published on 2 March 2026 Submitted via Website
Overall Experience

My dad has been in respite care at Ruby Lodge Care Home since January 2026. He is settled and happy in the home. The staff are so welcoming and made him comfortable from day one. He enjoys the company of the carers and other residents and the activities which help him to socialise. The support he has is excellent, and I can relax knowing that he is safe and happy.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you for taking the time to leave a review for Ruby Lodge. It is our pleasure to care for your Dad here in Thirsk. We will pass your kind words on to the staff team.

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Review from Joan C (Wife of Resident) published on 20 February 2026 Submitted via Postal Card
Overall Experience

As my husband's stay was for respite only I cannot possibly answer all the questions asked. However, for a short week, I was satisfied with his care which gave me so much relief and relaxation.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Hello,
Thank you for the kind words of feedback here. We really do value your feedback from your Husbands time with us at Ruby Lodge.

Thanks Holly.

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Review from E H (Daughter of Resident) published on 8 January 2026 Submitted via Website
Overall Experience

Mum is benefitting from the genuine care provided by the team at Ruby Lodge. She is enabled to be as independent as she can, the support steps up when she needs more help. When mum was poorly, the help was amazing. I can't thank them enough.

Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home

Thank you so much for the feedback - personalising care is so important to us, knowing when more support is needed and when to step back a little ensures we are being led by Mum when her needs change. Thank you.

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Review from Cheryl K (Daughter of Resident) published on 30 December 2025 Submitted via Postal Card
Overall Experience
My dad has been living at Ruby Lodge Care Home since my mum died earlier this year.
He is settled and happy in the home. The staff are so welcoming and made him comfortable from day one. He enjoys the company of the carers and other residents and the activities which help him to socialise.

The support he has is excellent and I can relax knowing that he is safe and happy.

Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home

Thank you for your kind feedback - we are so happy has Dad settled well and is enjoying life at Ruby Lodge. Your feedback means so much to our teams.

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Review from Dianne C (Friend of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience

My friend came for respite at Ruby Lodge. It is a truly amazing place where she had the best care ever. Friends and relatives were treated absolutely amazing. Coffee was a lovely gesture and the price was brilliant. Always someone to greet you on arrival. Would definitely recommend you.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you so much for your lovely review, we truly do love to read these and share these with our amazing care team.

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Review from K C (Daughter of Resident) published on 24 November 2025 Submitted via Website
Overall Experience
Ruby Lodge was welcoming to My Mum and made her feel settled in, The staff were very kind and looked after Mum with her various needs, including getting her favourite newspaper!

Mum found the room and furnishes very nice

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you for the lovely feedback. Much appreciate you taking the time to leave us this. I am pleased Mum is happy with her room.

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Review from Stephen T (Son of Resident) published on 24 November 2025 Submitted via Website
Overall Experience
All the Staff were very warm and friendly especially the Receptionist. Lovely Home, Good atmosphere. Very Clean. The overall experience was better than I expected. Facilities are very good. Coffee was very good.

My dads room is lovely.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Thank you so much for taking the time to leave us such a wonderful review, which we always share with our amazing team.

Thank you once again.

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Review from Michelle T (Daughter-in-law of Resident) published on 14 November 2025 Submitted via Website
Overall Experience

My father in law went into ruby lodge in July of this year for respite he loved it that much he asked if he could live there permanently. The staff are fantastic , very friendly and go above and beyond i.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home
Thank you for a lovely review, we really do love to see this feedback, which we always share with the team. Thank you so very much.

Kindest regards Holly.

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Review from Emma L (Wife of Resident) published on 7 November 2025 Submitted via Website
Overall Experience
My husband spent 10 nights at Ruby Lodge for respite. From the first visit to the discharge process I could not fault anything.
Time was taken to get to know my husband's needs along with his likes and dislikes. Communication was excellent and all members of the team were very friendly.
Ruby Lodge itself is beautiful and extremely clean. I don't think there is anything to compare with it in this area.
We will definitely be using it again for future respite periods and look forward to

joining a coffee morning soon.

Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home

Thank you for your feedback - settling well into respite is so important, we are thrilled that your experience was such a positive one all round and we look forward to welcoming you all back soon

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Review from J H (Relative of Resident) published on 31 October 2025 Submitted via Website
Overall Experience

My relative first went to Ruby Lodge for respite after several falls and a spell in hospital. He has thrived in the short time he has lived there. He has put on weight and looks better than he has for the last two years. Every time we visit we find him playing a game or chatting to other residents. His mental health and quality of life has improved and he is once again enjoying life. Really impressed with the staff who are very kind, know everyone's name and always know where we can find him. The facilities really contribute to his wellbeing.He benefits from being able to access different spaces around the building, whether that is scrabble in the pub, a coffee in the cafe, painting in the activity room or a quiet chat in a lounge.

Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home

Thank you so much for your review and feedback. We are so pleased that you feel our wonderful facilitates contribute to the wellbeing of your loved one as well as the care of the staff. We are thrilled to see our residents thrive especially after a spell in hospital.

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Review from Martin J (Son of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience

From the moment we walked through the door of Ruby Lodge Care Home, mum was made to feel welcome. It is a friendly, professional home with efficient, caring staff, management, reception, carers and entertainment. spacious and immaculate in all areas. Nothing is too much trouble if mum has needs or requests. Mum has settled well. Many thanks to all.

Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home

Thank you for your review and feedback, we really appreciate it. It means so much to our lovely home for both our residents and the team

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Review from Jill J (Daughter of Resident) published on 15 September 2025 Submitted via Website
Overall Experience
To the manager and all your wonderful caring team,
Thank you for all you did to make our Mum feel happy and at home at Ruby Lodge. In the few months she lived there she felt welcomed, accepted and loved and she counted it as her home.

Your care, love and kindness for Mum at the end of her life, and for us as a family too, was exceptional. Thank you all so much.

Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home

Thank you for your feedback Jill, it means the world to our teams knowing how you feel and your experience as a family especially at such a sensitive time,Thank you from Holly and the whole team at Ruby Lodge

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Review from Joan S (Respite Resident) published on 22 July 2025 Submitted via Postal Card
Overall Experience
I was very nervous and apprehensive of going into a care home for respite care. My fear was soon overcome when I arrived at the beautiful Ruby Lodge Care Home. The wonderful staff made my stay so enjoyable they couldn't do enough for me. I enjoyed the company, food and the excellent care I was given.

am returning shortly for respite care again this time I am happy and looking forward to meeting everyone again.

Reply from Jane Crisp, Customer Relationship Manager at Ruby Lodge Care Home

Thank you for your feedback - feedback from residents who have stayed with us, is so important and very much valued. We look forward to welcoming you back to Ruby Lodge soon!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (25) & Events (0)

News
  • 13 Jul 2026

    Ruby Lodge Care Home, in Thirsk has been named among the UK’s Top 100 Care homes and has also secured a place in Lottie’s Top 10 in Wellbeing, recognising the...

  • 06 Jul 2026

    Residents, families, and members of the local community came together for a fantastic afternoon at Ruby Lodge Care Home in Thirsk as the home hosted its annual May Fair. The...

  • 10 Apr 2026

    Ruby Lodge Care Home in Thirsk is inviting the local community to come along to a Community Wellbeing Day on Saturday 21st March from 2pm to 4pm. The event is...

Upcoming Events

There are no upcoming events for Ruby Lodge Care Home.

Awards / Recognitions (13)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Ruby Lodge Care Home
  • 31 Jan 2025Recipient: Country Court

Accreditations

There are no accreditations posted yet for Ruby Lodge Care Home.

Meet the Team (2)

Holly Hunton
Holly HuntonJob Title:Home ManagerJoined: 2024

Holly Hunton is our registered Home Manager at Ruby Lodge Care Home. Holly has worked in care since the age of 14 and has a wealth of experience in residential care, domiciliary, and learning disabilities. In the last 10 years, she has commissioned two new services for Extra Care. Holly is excited to launch Ruby Lodge in her hometown of Thirsk, offering outstanding care to the most vulnerable in her local community. She is eager to build a strong staff team with the same drive and passion as herself and ensure Ruby Lodge is at the heart of the community in Thirsk.

Caithan Leighton
Caithan LeightonJob Title:Customer Relations ManagerJoined: 2026

Caithan Leighton, Customer Relations Manager at Ruby Lodge Care Home, is looking forward to supporting residents and families, offering a friendly welcome and building strong local community connections.

Frequently Asked Questions about Ruby Lodge Care Home

What types of Care is Ruby Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ruby Lodge Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Ruby Lodge Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ruby Lodge Care Home to the centre of Thirsk?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ruby Lodge Care Home to verify any information. View our terms and conditions. Ruby Lodge Care Home has an Enhanced Service -more info.