At Crystal Care Collection, Everything is Included – One Simple Fee
Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Crystal Care Collection, we offer one inclusive fee.
Here’s what’s included:
Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.
A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.
Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.
Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.
Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.
Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together.
Contact Potter House Care Home to confirm what's included and get a personalised quote:
Contact Potter House Care Home to confirm what's included and get a personalised quote:
No visiting restrictions. Booking in advance is not necessary, the team would love you to pop in and view the home.
Parking available on site and electric charging points
Potter House Care Home has a Review Score of 9.9 (9.878) out of 10, based on 21 reviews in the last 2 years.
Over all time Potter House Care Home has 21 reviews.
5.0 out of 5
The Review Score of 9.9 (9.878) out of 10 for Potter House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
With over 16 years of experience in health and social care, Emily brings a wealth of expertise, dedication, and heart to her role. Her career began in nursing homes, where she built a strong foundation in delivering compassionate, person-centred care.
Emily holds a Level 5 qualification in Leadership and Management and has successfully supported two care homes as an Interim Manager. She’s passionate about leading and supporting her team to deliver high-quality care and takes a particular interest in all things medication-related—always ensuring best practices and resident wellbeing are top priority.
Outside of work, Emily enjoys travelling, spending time with family and friends, and staying active at the gym.
We feel incredibly lucky to have Emily as part of the team and are excited for the future of Potter House under her leadership as we continue to grow and build something truly special.
Chloe brings a strong background in Primary Education to her role as Customer Relationship Manager at Potter House, along with excellent organisational, administrative, and people skills. She plays a key role in guiding prospective residents and their families through their journey, from initial enquiry through to moving in, ensuring each experience is supportive, informative, and reassuring.
Chloe is passionate about building meaningful relationships and is dedicated to creating a warm, safe, and welcoming environment for everyone who visits Potter House.
Originally from Dorset, Chloe moved to Somerset in 2021 with her partner, where they have since built a happy home with their two much-loved dogs, Ralphie the Golden Retriever and Milo the Cocker Spaniel.
Outside of work, Chloe enjoys spending time with family and friends, getting out for walks in the fresh air, and experimenting with baking, which she loves sharing with others
Lucas has over five years of hands-on experience in the care sector. His passion for supporting others started early—growing up helping family members with disabilities gave him a strong sense of empathy and purpose.
Lucas holds a foundation degree in Public Services and a bachelor’s degree in Health and Social Care. Lucas focuses on making sure residents are treated as individuals—encouraging their independence and giving them space to be themselves.
Originally from Weymouth, Dorset, Lucas brings a mix of personal experience, professional training, and a calm, caring approach to his work. Outside of care, he enjoys producing music, going to festivals, and spending time with friends and family.
Carol lives locally in Yeovil and enjoys walking to work each day. She’s a proud mum of three and grandmother to four, and her dedication and positive attitude have made her a valued member of our team since day one.
Having started with us as a housekeeper, Carol’s consistent hard work, attention to detail, and genuine care for both residents and colleagues led to her well-deserved promotion. She takes great pride in her work and loves being part of the Potter House family — a place she describes as beautiful, welcoming, and supportive.
With a great work-life balance and a fantastic team around her, Carol is looking forward to leading our housekeeping department with the same passion and commitment she’s always shown.
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