
Excellent staff and lots of activities. Lovely ensuite rooms. Very comfortable.E R(Resident / Service User)



Excellent staff and lots of activities. Lovely ensuite rooms. Very comfortable.E R(Resident / Service User)



Samuel House offers dementia care, long-term residential support and respite accommodation in Heanor.
Care provision is centred around dignity, independence and tailored support, with staff available around the clock.
The home features a cinema lounge, café-style seating area and hair salon. Bedrooms are furnished to a high standard and include private en-suite bathrooms.
Overlooking Shipley Lake and close to the town centre, residents benefit from organised activities and outings throughout the year.
Samuel House...
Samuel House offers dementia care, long-term residential support and respite accommodation in Heanor.
Care provision is centred around dignity, independence and tailored support, with staff available around the clock.
The home features a cinema lounge, café-style seating area and hair salon. Bedrooms are furnished to a high standard and include private en-suite bathrooms.
Overlooking Shipley Lake and close to the town centre, residents benefit from organised activities and outings throughout the year.
Samuel House is accredited under the ‘Veteran Friendly Framework’, demonstrating a commitment to best practice and the highest standards of care for members of the Armed Forces community.
Care Provided by Samuel House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Samuel House to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Samuel House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Lisa Tungate (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2025
- Last Refurbishment: -1
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Samuel House Reviews (23)
Samuel House has a Review Score of 9.9 (9.924) out of 10, based on 23 reviews in the last 2 years.
Over all time Samuel House has 23 reviews.
The food is lovely, made fresh everyday by their chef, with a varied menu.
Everyday they have different...
The food is lovely, made fresh everyday by their chef, with a varied menu.
Everyday they have different activities, from chair based excersis, to baking, painting, singing and outdoor games etc.
The home is very clean and modern with lovely ensuite bedrooms, lounges, dining rooms.
We couldn't have picked a nicer home for mum to spend her remaining time.
Thank you so much for your wonderful review. We're truly grateful for your kind words and are so pleased to hear that your Mum is happy and well cared for at Samuel House. It means everything to us that you feel confident in the care she's receiving, and we're proud to have a team that is not only attentive and compassionate, but also builds genuine connections with our residents.Thank you.
As the home is brand new you would expect it to be first class. It is, the finish inside is excellent the food is wonderful & plentiful. Hospitality from staff is also excellent. Well done. Mum will be back for future respite and if need be to stay in the future.
As the home is brand new you would expect it to be first class. It is, the finish inside is excellent the food is wonderful & plentiful. Hospitality from staff is also excellent. Well done. Mum will be back for future respite and if need be to stay in the future.
I am writing this review to express my sincere appreciation and deep satisfaction with the exceptional standard of care and service provided at Samuel House Care Home, Shipley Lakeside, where my precious mum has recently become a resident. From the moment we were introduced to the home, it became...
I am writing this review to express my sincere appreciation and deep satisfaction with the exceptional standard of care and service provided at Samuel House Care Home, Shipley Lakeside, where my precious mum has recently become a resident. From the moment we were introduced to the home, it became clear that Samuel House is not just a care facility but a thoughtfully run and genuinely welcoming community that places residents and their families at the heart of everything they do.
The Care Home Manager has set a truly outstanding tone for the entire establishment. Her leadership is evident in every detail-from the high morale of the staff to the smooth, respectful, and compassionate way that care is delivered day and night. The Front of House Manager deserves equal commendation. From the warm welcome to the consistent professionalism in all interactions, they help create a sense of trust and calm for families and residents alike. Thank you to the whole team! You are doing an amazing job.
Thank you so much for your wonderful review.I'm so pleased to hear that your mum has settled in so well at Samuel House. Your kind words about the team truly mean a lot. They take great pride in providing outstanding care and creating a warm, welcoming environment for all our residents and...
Thank you so much for your wonderful review.I'm so pleased to hear that your mum has settled in so well at Samuel House. Your kind words about the team truly mean a lot. They take great pride in providing outstanding care and creating a warm, welcoming environment for all our residents and visitors. Your feedback is greatly appreciated and will be shared with the whole team-thank you again for your support
Bed Vacancies
Please contact us for latest vacancies.
News (37) & Events (0)
- 15 Oct 2026
Care UK colleagues are celebrating after being named Healthcare Caterer of the Year at the prestigious Catey Awards. The Cateys recognise organisations and individuals and celebrate their exceptional talent in...
- 14 Oct 2026
Care UK colleagues are celebrating after winning two awards at this year’s Leaders in Care Awards. The awards recognise individuals and teams who go above and beyond to deliver outstanding...
- 24 Sep 2026
Alan Holloway, from Greenview Hall, has completed a 195 mile Coast to Coast hike across England, raising £710 for Surrey Search and Rescue — with Care UK set to match...
There are no upcoming events for Samuel House.
Accreditations
There are no accreditations posted yet for Samuel House.
Meet the Team (1)

As Home Manager, one of the most important parts of my role is providing a safe and comfortable environment that residents truly feel is home.
I...
As Home Manager, one of the most important parts of my role is providing a safe and comfortable environment that residents truly feel is home.
I believe strong leadership, effective communication, resilience, and compassion are essential in this role. We all work incredibly hard to ensure every resident receives the very highest standards of care.
Every day is different, but I enjoy challenges and finding creative solutions to problems. One of the highlights of my role is seeing the special moments the team helps create, whether through celebration events or activities that everyone can enjoy. It is these moments, where you see genuine smiles and joy, that really reinforce why we do what we do.
I am always proud to see the positive impact we have on people’s daily lives, and it is a privilege that families trust us to care for their loved ones.
Outside of work, I enjoy crafts, walking, and spending time with family and friends.
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