Halecroft Grange

Good dining facilities, but the care not what I would expect for that level of weekly charge. Mixed staff - some who you can see caring is in their genes, some who it is a chore. Don't get me wrong, like being in a hotel - but I'd say same level of care to cheaper care home.

A first-class home in a very convenient location (walking distance to local shops and surgery) with an excellent range of accommodation and facilities. Staff are courteous and caring throughout. There are plenty of activities should a resident wish to get involved. Various levels of care and support are available dependent on an individual residents needs.

Care is good, Support is good, the staff are very good, patient and kind.

Sunrise provides an extremely safe and comfortable environment with plenty of very professional and friendly staff. Whilst certain elements will need to be adjusted to suit an individuals needs the staff are always more than willing to seek to ensure that these needs are met eliminating any potential stress on the resident.

My father-in-law (aged 96) has been resident 7 months and is very happy.

My mother is very happy here. The staff seem very caring.

My mother in law is slumped in a chair all day, which has now led to further health problems. If I can manage to get her up why can't they? I work in care and see plenty of Dementia customers that enjoy a good quality of life because they are treated like an individual and promote their independence and have some one to one conversations. Sunrise is expensive and the care does not represent that, they wanted more money because my mother was getting more difficult, gave no empathy or showed concern about her wellbeing! They specialise in Dementia and staff should be able to deal with challenges in the care industry, the patients on the 1st floor all look depressed and unhappy, no person centred care whatsoever, avoid!!