Barchester Oaklands Care Home

Bottisham, Cambridge CB25 9BX
Review Us
9.8 65 Reviews
  • Barchester Oaklands Care Home, Cambridge
Barchester Oaklands Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
Show Barchester Oaklands Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1595

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

These prices are only a guideline, please contact Barchester Oaklands Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Oana Lupu (Senior General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 30+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • There are currently no restrictions on visiting at this time.

Parking

  • Parking available on site.

Barchester Oaklands Care Home Reviews (65)

9.8

Barchester Oaklands Care Home has a Review Score of 9.8 (9.772) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Oaklands Care Home has 65 reviews.

Overall Experience
  • 51
  • 12
  • 2
  • 0
  • 0
Date Published
  • 65
  • 5
  • 10
  • 21
  • 44
Reviewer Connection to Barchester Oaklands Care Home
  • 24
  • 11
  • 10
  • 7
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
Total of 65, showing 61-65
Review from Sandra H (Daughter of Resident) published on 17 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although the surroundings and facilities in this home are all excellent, there is something else which sets it apart from many others. The loving care, patience and understanding of everyone who works there is way above any standards required; and the devotion to the residents at all times and friendliness
to the visitors makes Oaklands a very happy and peaceful place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clive B (Husband of Resident) published on 14 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very lucky to have a room in this unit because overall is a breath of fresh air. Since changing of senior staff/management I think everybody works harder and are more willing because they work as a team and a happy team. I have people employed by me and I understand how important it is to keep
the staff happy and content. I found the level of understanding is excellent the staff are capable and caring and able to cope with the difficult challenges.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret D (Niece of Resident) published on 22 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is clean and well furnished. Rooms are large and all en suite. My aunt has been a resident for seven and a half years and has always been well cared for. On this occasion she was drinking tea and biscuits but not very verbally communicative due to dementia. The staff all pleasant and hard
working and on this occasion spoke good clear English. They are labouring well despite having no unit or care centre manager at the moment. The man in charge of the unit was calm and allowed me time to discuss my Aunts needs and problems. I left assured they are doing a good job despite difficult conditions.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M D (Son of Resident) published on 1 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
1st class happy, positive place who show excellent nursing care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roger O (Son of Resident) published on 20 July 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who had severe dementia, spent the last four and a half years of her life in Oakland's Elms Avenue. The care given to her, and the support given to me, was always superb. The large purpose designed bedrooms, multiple lounges, rural setting and garden landscaping are very pleasant, but it
is the staff who really make the home outstanding; not just those officially involved in front line care (who are great) but also catering staff, cleaners, back office staff, etc who all treat the residents with a kindness, friendliness, affection and respect that goes way beyond mere duty.
Having looked at a large number of other homes before my mother went to Oaklands, and spoken to other relatives who had experience of other places, I'd be very surprised if there was a better home in the area, or possibly any area.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Barchester Oaklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.772 for Barchester Oaklands Care Home is calculated as follows: ( (192 Excellents x 5) + (52 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 246 Ratings = 4.772
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Oaklands Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (7)

Oana

Oana Lupu

Job Title: General Manager Joined: 2015

Welcome to the Oaklands Care Home website; My name is Oana Lupu and I am currently General Manager. I hope you find everything you're looking for!


I have been a General Registered Nurse for over 10 years and joined Barchester Healthcare as a unit manager at Hilton Park Care Home in 2015. Since joining Barchester, I have worked my way up to home clinical lead, Deputy manager and in May 2022 I was offered and accepted the position of Acting General Manager for Oaklands Care Home.


During my time with Barchester, I have always worked closely with Oaklands Care Home and was delighted to be given the opportunity to work alongside a group of dedicated staff who with their wealth of knowledge and commitment give Oaklands the unique warm family atmosphere they are so well known for.


I am passionate about working with the elderly and those living with dementia and am focused on providing the best possible care for them. I strongly believe that there is always something we can do to improve the quality of life for our residents.

Cristina

Cristina Monville

Job Title: Deputy Manager Joined: 2004

Cristina's main role is to continue to strive and deliver the high standards of care at Oaklands. Her role is diverse and includes supporting and empowering all the staff, nurses and care assistants that work at Oaklands Care Home.

Gabriela-Sorina

Gabriela-Sorina Rusu

Job Title: Home Clinical Lead Joined: 2017

Hi, my name is Gabriela but everyone knows me as Gabby. I qualified as a Registered Nurse in Romania, but over the past 8 years have worked in the United Kingdom for over 8 years, 6 of which have been in a dementia community. I joined Barchester in 2017 as a nurse and was promoted to Unit Manager and then home clinical lead in 2019. I work with great patience and empathy ensuring the best quality of care is given throughout our home.

Jurgita

Jurgita Deltuviene

Job Title: Unit Manager Joined: 2013

I have been working as a nurse for over 20 years. I have experience in ICU, mental health and elderly care. I am currently working in Willow Drive, which is a unit for younger physically disabled residents. I love my job and my brilliant team.

Jane

Jane Kennedy

Job Title: Administrator Joined: 2009

Jane joined Oaklands as a receptionist in 2009. She began taking on Administrative roles within the Company and now holds the post of Administrator, leading a team of Administrative Assistants.

Rebecca

Rebecca Hardy

Job Title: Head of Housekeeping Joined: 2022

Rebecca joined the company in August 2022. With her attention to detail and commitment to her job, it was evident from the start that she had a promising career ahead of her. In August 2023 she was promoted to head of the housekeeping team in Oaklands Care Home. Although she's young, she has strong leadership skills and has managed to build up a solid team who have tremendous pride in their work.

Peter

Peter Rayment

Job Title: Head of Maintenance Joined: 2022

Peter joined Oaklands in May 2022 and is striving to deliver the right first-time impression for all the residents, their families and their friends by giving them the home and garden they deserve; one where they can feel relaxed and at home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Oaklands Care Home to verify any information. View our terms and conditions. Barchester Oaklands Care Home has an Enhanced Service - more info.