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Barchester Oaklands Care Home

Bottisham, Cambridge, Cambridgeshire CB25 9BX
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Barchester Oaklands Care Home, Cambridge
Barchester Oaklands Care Home, Cambridge
Barchester Oaklands Care Home, Cambridge

Barchester Oaklands Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and...  

Care Provided by Barchester Oaklands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,689N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Oaklands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Oana Lupu(Senior General Manager)

Local Authority / Social Services

Admission Information

  • Ages 30+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (55)

Visiting

  • There are currently no restrictions on visiting at this time.

Parking

  • Parking available on site.

Barchester Oaklands Care Home Reviews (66)

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9.6

Barchester Oaklands Care Home has a Review Score of 9.6 (9.584) out of 10, based on 12 reviews in the last 2 years. Over all time Barchester Oaklands Care Home has 66 reviews.

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Showing 66 reviews matching selected criteria
Review from Steven B (Son of Resident) published on 14 May 2020 Submitted via Website
Overall Experience

I cannot praise the staff at Oaklands enough. During the last days of my mothers' life, they were there for her and ensured she did not suffer any discomfort or pain. Due to coronavirus, we could not visit but they set up a video call system so we could have contact with mum. The staff were always so helpful in making sure we could have all the contact we could with mum. The home itself is lovely, spacious and well maintained. The location is also lovely, with a beautiful garden with a little pond. I cannot recommend this place enough - I hope I can go somewhere like this if I ever need care when I am older.

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Review from C P (Wife of Resident) published on 17 February 2020 Submitted via Postal Card
Overall Experience

The care that is being given is at a very high standard. The staff are caring and respect the resident and families. Keep you informed day and night.

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Review from Marion T (Sister of Resident) published on 28 May 2019 Submitted via Website
Overall Experience
My brother lived in Willow Lane for the last 5 months of his life. It was an amazing place. Lovely surroundings, very clean and well maintained, but what sets it apart is the fabulous Oaklands team.
He received the very best care, nurses and carers were endlessly creative in finding different ways in helping him through difficult times. Receptionists, activity staff, catering staff, housekeepers were always warm and friendly and would go to great lengths to try and help him do everything he wanted.

They also looked after us and supported us through an incredibly tough period. We miss them all too.

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Review from David S (Son of Resident) published on 19 September 2018 Submitted via Postal Card
Overall Experience

Oaklands provides excellent care and security with compassion for the residents.

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Review from John D (Husband of Resident) published on 15 August 2018 Submitted via Postal Card
Overall Experience
My wife is very comfortable and safe in the home. The staff are consistently professional, considerate and kind to my wife and I. The most important factor is the continuity of nurses and carers with a low staff turnover and only infrequent use of agencies.

The catering standards are high and reflective of good home cooking.

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Review from Debbie B (Daughter of Resident) published on 19 March 2018 Submitted via Website
Overall Experience
My father came into Elm Unit in December 2015. The home is lovely and clean and the carers are amazing. They are so friendly and looked after my father so well. They became like family to us and we can't praise and thank them enough.
The problem is with the management. We decided to move my father to a home nearer to us as it used to take 45/50 mins to get to him. As soon as we gave notice they became distant and told the carers we weren't happy with their care which is totally wrong. On the day my father left, no one from the management came out to say goodbye and we haven't heard from them since to see if he has settled. They were more concerned about making the home look nice, decorating all the time instead of looking after their staff, as there were often not many carers around as they were often short staffed.

The new home my father went to was amazing, unfortunately, my father passed away 4 weeks ago and management at the new home couldn't have been more caring.

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Review from Valencene B (Sister of Resident) published on 19 January 2018 Submitted via Postal Card
Overall Experience

Right from when my relative entered Oaklands, staff at all levels have been friendly, courteous and most helpful to my brother and our family. Nothing was too much trouble, any of my concerns about my brother were dealt with promptly, professionally, be received excellent care.

Reply from Geanina Tinca, General Manager at Barchester Oaklands Care Home

Thank you so much for such warm and lovely words about our home.

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Review from Susanne (Daughter of Resident) published on 19 October 2017 Submitted via Website
Overall Experience
My Mum has been at Oaklands since the end of January, we are very happy with the care she receives. The carers are kind and loving. The room Mum has is light and airy, we have placed Mum's picture and some of her ornaments around, so it contains familiar things. Because of her Dementia Mum has not always been easy to manage, which I believe is often an issue with this illness, but the staff have always been kind and considerate, even in the mist of challenging behaviour, they keep us informed of what is going on, and have worked closely with the local GP etc. to help find solutions and the best way of dealing with Mum.

I am very happy that we were able to get Mum into Oaklands, nobody wants to have to have a loved one in a care home, but Oaklands has made all the difficulties and, especially the settling in process, as easy as possible, they have been of support to me, as well as my Mum. I would happily recommend this home to anyone.

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Review from Sally D (Friend of Resident) published on 3 October 2017 Submitted via Postal Card
Overall Experience

Your care home is exceptional not only are your staff superb but it is so lovely and clean everywhere.

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Review from Angela H (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card
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Our experience here has been very good. We have been kept up to date on everything to do with mum. She has been treated with so much care.

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Review from Susan H (Niece of Resident) published on 7 June 2017 Submitted via Postal Card
Overall Experience
Oaklands offers a good safe environment and residents are well looked after.

Staff are very helpful and keep us updated.

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Review from Janice L (Daughter of Resident) published on 18 May 2017 Submitted via Postal Card
Overall Experience

Reception is welcoming. Whole home is clean, well furnished and care for. The bedroom is a good size as is the ensuite. The lounge area is comfortable. My mum always sits on the settee which is a bit isolated but that is her choice. Staff are pleasant and welcoming. Meals look good and varied. My mum is a new resident so we are still in the learning stage.

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Review from Stephanie W (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card
Overall Experience

Management were very helpful when I required urgent respite care for my mother. Mother settled quickly and thoroughly enjoyed the activities. Mum received excellent nursing care and I had no worries or concerns about her care and felt the staff took a holistic approach to meet her needs.

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Review from Amy E (Daughter of Resident) published on 9 March 2017 Submitted via Postal Card
Overall Experience
Amongst the sadness of losing my dear dad was a sadness, knowing we would no longer be going into the fabulous Maple Unit. Where for the last 3-4 years, we had all been supported and cared for by the staff.

It wasn't all plain sailing, but since the change in management to the current manager the issues or concerns we had were dealt with quickly, professionally and with sensitivity and care. My family is so grateful to all the staff at Oaklands and they will always hold a special place in our hearts. Thank you so much for caring for our dad and making such a difficult time in our lives more bearable and giving us some truly lovely memories to hold on to. Thank you! x

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Review from J J (Daughter of Resident) published on 16 February 2017 Submitted via Postal Card
Overall Experience

My father lived the last few weeks of his life in the home. The staff are dedicated, sympathetic and they did everything they could to help Dad with his last needs and wishes. When they could have sent him back to hospital, they preferred to keep him at the home. They helped both him and me a great deal. The manager knows the residents and their families well and the office is efficient. The only issue for us was the laundry 'eating' clothing, but this seemed to improve.

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Review from Gill R (Friend of Resident) published on 25 January 2017 Submitted via Postal Card
Overall Experience

When I first visited Oaklands I couldn't believe how perfect it would be for my close friend. As the months have gone by and watching how wonderful the staff are with both residents and family just proves the initial feelings were correct and that Oaklands even exceeded the first impressions. The wards are always clean and tidy. The staff are brilliant. The carers are amazing, always coming up with suggestions to make my friend's life more comfortable. This communication is utmost as we like to know what is needed and what is happening when we are not there. We could not be happier with the care and attention that is given every single day.

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Review from J C (Daughter of Resident) published on 11 January 2017 Submitted via Postal Card
Overall Experience

I found the care home to be a clean, pleasant place with very supportive, helpful and caring staff. My father suffered with a severe form of Alzheimers which made caring for him very difficult, however, the carers always treated him with dignity whenever possible. I would highly recommend this care home, Maple Unit in particular.

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Review from P A (Daughter-in-law of Resident) published on 8 November 2016 Submitted via Postal Card
Overall Experience

Mother-in-Law disturbed, restless and acting very oddly - moved to new care home - not a single problem. Clothes ruined! Lost 50% of clothes, 100% underwear, teeth and hearing aids. Room constantly smelled of urine. Communication poor. Terrible value for money. Moved to Norfolk for £500 a week less and care 1000% better. Nothing has been lost, she is happy, content, easy. Would never recommend this care home to anyone.

Reply from Tom Holloway, Senior Digital Marketing Executive at Barchester Oaklands Care Home

Thank you for your review, however I understand your review relates to May 2016, as this is when your mother in law was moved. We are sorry to hear that you were not satisfied with the care, as we understood from the family, through discussions and the notice letter that you were indeed very...  

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Review from Janis C (Daughter-in-law of Resident) published on 6 October 2016 Submitted via Postal Card
Overall Experience

The home is spacious, open and clean and modern. The facilities are good. Rooms are large with everything necessary provided. Care is obviously variable because of a large number of staff required and the turnaround of staff, although the stability of staff seems to have settled recently. The effort was made with activities although I thought these were sometimes condescending - not something I would want when I am older. People's individual taste are not considered. The only negative point I would make is the loss of personal possessions e.g. a wheelchair! glasses and occasionally clothes swapped for others. Care from some of the staff is exceptional.

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Review from Jacqueline C (Daughter of Resident) published on 23 September 2016 Submitted via Postal Card
Overall Experience

My father passed away on 22/8/16 having spent 2 years and 7 months in the home. During this time my father was happy and comfortable as could be expected. The staff were caring and attentive but often under extreme pressure due to the lack of numbers and management changes.

As a frequent visitor to the home, I always felt welcome and knew that my father was secure and well looked after by all the staff in the unit. It was obvious that the majority of the carers performed from their heart.

My husband and brother endorse the comments made.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 29 July 2026

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

News (40) & Events (1)

News
  • 29 Jul 2026

    We enjoyed a trial exercise fun game session, from an outside company. The residents engaged well with the games. Following instructions and being competitive.

  • 20 May 2026

    To celebrate the start of The Chelsea flower show we enjoyed flower arranging in the home creating beautiful displays to have in our rooms and the communities. We shared stories...

  • 20 May 2026

    At Oaklands, we ensure that all residents are included in our activities. As a large percentage of them are cared for in their rooms, it is important that we still...

Upcoming Events

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Oaklands Care Home.

Meet the Team (6)

Cristina Monville
Cristina MonvilleJob Title:General ManagerJoined: 2004

Cristina's main role is to continue to strive and deliver the high standards of care at Oaklands. Her role is diverse and includes supporting and empowering all the staff, nurses and care assistants that work at Oaklands Care Home.

Gabriela-Sorina Rusu
Gabriela-Sorina RusuJob Title:Home Clinical Lead / Acting Deputy ManagerJoined: 2017

Hi, my name is Gabriela, but everyone knows me as Gabby. I qualified as a Registered Nurse in Romania, but over the past 8 years have worked in the United Kingdom for over 10 years, 8 of which have been in a dementia community. I joined Barchester in 2017 as a nurse and was promoted to Unit Manager and then home clinical lead in 2019. I work with great patience and empathy, ensuring the best quality of care is given throughout our home.

Jurgita Deltuviene
Jurgita DeltuvieneJob Title:Unit ManagerJoined: 2013

I have been working as a nurse for over 20 years. I have experience in ICU, mental health and elderly care. I am currently working in Willow Drive, which is a unit for younger physically disabled residents. I love my job and my brilliant team.

Jane Kennedy
Jane KennedyJob Title:AdministratorJoined: 2009

Jane joined Oaklands as a receptionist in 2009. She began taking on Administrative roles within the Company and now holds the post of Administrator, leading a team of Administrative Assistants.

Rebecca Hardy
Rebecca HardyJob Title:Head of HousekeepingJoined: 2022

Rebecca joined the company in August 2022. With her attention to detail and commitment to her job, it was evident from the start that she had a promising career ahead of her. In August 2023 she was promoted to head of the housekeeping team in Oaklands Care Home. Although she's young, she has strong leadership skills and has managed to build up a solid team who have tremendous pride in their work.

Peter Rayment
Peter RaymentJob Title:Head of MaintenanceJoined: 2022

Peter joined Oaklands in May 2022 and is striving to deliver the right first-time impression for all the residents, their families and their friends by giving them the home and garden they deserve; one where they can feel relaxed and at home.

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