Maple Leaf Lodge is a modern, spacious, residence situated near to local amenities providing residential, respite, palliative, and dementia care.
Bedrooms are set across three floors and each floor has its own large dining room and two living rooms, meaning peace and quiet is never far away. All furnishings and décor throughout the home are of an exceptionally high standard.
There is also a beautifully landscaped garden that surrounds the home and...
Maple Leaf Lodge is a modern, spacious, residence situated near to local amenities providing residential, respite, palliative, and dementia care.
Bedrooms are set across three floors and each floor has its own large dining room and two living rooms, meaning peace and quiet is never far away. All furnishings and décor throughout the home are of an exceptionally high standard.
There is also a beautifully landscaped garden that surrounds the home and a decked seating area, perfect for outdoor socialising. There's a greenhouse for those who want to grow their own vegetables.
Care workers understand that moving into Maple Leaf Lodge will be a considerable transition but it's one they try to make feel as easy as possible. By helping residents arrange their room just the way they like, or bringing their daily newspaper, staff will do the little things that make the biggest difference.
Meals vary daily, and are prepared by trained chefs, on-site, to provide a tasty and nutritious dining experience. Special dietary requirements will be catered for.
A dedicated activities coordinator oversees a number of events to ensure there is always something for residents to get involved with. These can be small events in the home day-to-day, as well as regular excursions and big one-offs. Residents and relatives are encouraged to make suggestions and requests to get the most from their experience.
Contact Barchester Maple Leaf Lodge Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Maple Leaf Lodge Care Home for full pricing details and T&Cs.
Barchester Maple Leaf Lodge Care Home has a Review Score of 9.6 (9.578) out of 10, based on 17 reviews in the last 2 years.
Over all time Barchester Maple Leaf Lodge Care Home has 145 reviews.
A very turbulent time in mum adjusting but the carers have so helped us all. Bless you, all.
A very turbulent time in mum adjusting but the carers have so helped us all. Bless you, all.
Avery Lodge has given the family reassurance that they do not need to get stressed about resident's care.
Avery Lodge has given the family reassurance that they do not need to get stressed about resident's care.
Very supportive staff and well run.
Very supportive staff and well run.
My wife has dementia and the staff, without exception, demonstrate...
I am happy that my wife is in such good hands.
My mother (91) was assessed as being suitable for this establishment, being high dependent. During her stay, she slipped as the staff were putting to bed. No doctor was called and it was 4 days later before we found out her leg was broken. We received no assistance from Avery Lodge management on...
My mother (91) was assessed as being suitable for this establishment, being high dependent. During her stay, she slipped as the staff were putting to bed. No doctor was called and it was 4 days later before we found out her leg was broken. We received no assistance from Avery Lodge management on this and as a result, she was admitted to NHS hospital and did not return. Due to the lack of responsible care during the above episode, I cannot recommend this establishment.
Thank you for your review, we appreciate your feedback. We pride ourselves on our high standard of care and I am sorry you feel this has not been met. We take your feedback very seriously and your comments have now been passed on to the home and an investigation has been opened at home level. As...
Thank you for your review, we appreciate your feedback. We pride ourselves on our high standard of care and I am sorry you feel this has not been met. We take your feedback very seriously and your comments have now been passed on to the home and an investigation has been opened at home level. As always we have an open door policy and home manager, Tina Boot, would be happy to discuss the issue with you further at your earliest convenience.
My mother has lived at a care home in the North East since July but checked into this care home in January on a trial basis in the hope that she would move in permanently and be closer to me. However, after a week I took her out as I found the home unsatisfactory. I experienced problems...
This care home gives the impression of being a lovely care home and some members of staff are very pleasant and hardworking. However, due to the above problems I could not leave her there, and I returned her to her previous home where I know she is treated with respect and dignity, her medication is dispensed correctly and she is fed well.
Our protocol is to dispense medication in room order and have several residents that all need their medication at the same time and we do our utmost to ensure that it is administered as near to the time...
I have fully investigated the issues and spoken to all of the team that works on Kensington.Our protocol is to dispense medication in room order and have several residents that all need their medication at the same time and we do our utmost to ensure that it is administered as near to the time required as possible.
I have addressed all team members that work on Kensington and they are fully aware of the behaviour that is expected of them and as a result of your feedback have organised customer service training for some team members.
With regards to food, each time a resident is admitted they will complete a ‘food passport’, which will outline their food and beverage preferences and dislikes. We aim to meet the nutritional preferences of all residents by offering a combination of both traditional and current menu choices.
In addition, as part of the Care Assistant’s daily routine, they are allocated rooms to check. Due to no day being the same within the home, some days we are unable to complete room checks in the morning. This may have been the reason for the oversight of the water jug and unmade bed, I apologise for the inconvenience.
Please be assured that we take all concerns very seriously and endeavour to improve the service we offer as a result. If you have any further concerns, please do not hesitate to contact me.
Happy my mother is in a safe and comfortable place. Would like to see rooms a little better furnished. There is also a strange aroma which I would like to see addressed. Staff are fantastic and cheery and very helpful.
Happy my mother is in a safe and comfortable place. Would like to see rooms a little better furnished. There is also a strange aroma which I would like to see addressed. Staff are fantastic and cheery and very helpful.
Great place to retire to, extremely nice staff and pleasant to talk to. Highly recommend.
Great place to retire to, extremely nice staff and pleasant to talk to. Highly recommend.
This...
We really appreciate the kind, caring environment Avery Lodge provides.
Can't praise the staff enough, informed me about what was going on with my husband, explained certain issues. They're not only looking after my husband but they support me as well. Lovely lovely people. I know he is being well looked after.
Can't praise the staff enough, informed me about what was going on with my husband, explained certain issues. They're not only looking after my husband but they support me as well. Lovely lovely people. I know he is being well looked after.
In recent years 3 family members have been resident at Avery Lodge. The quality of care received has been exceptional. The home is attractive and well maintained but it is the dedication of the staff that makes this home outstanding. Residents are treated with dignity, respect and kindness. Staff...
Thank you from the bottom of our hearts.
Avery Lodge name clearly shown from the main road; gated, railed pedestrian path to entrance- automatic doorway. Vestibule/reception well staffed by smartly uniformed staff pleasantly welcoming bright people - extremely helpful. I was pleased with my accommodation - clean and tidy with good...
Avery Lodge name clearly shown from the main road; gated, railed pedestrian path to entrance- automatic doorway. Vestibule/reception well staffed by smartly uniformed staff pleasantly welcoming bright people - extremely helpful. I was pleased with my accommodation - clean and tidy with good lighting and view of well kept and laid out gardens. En-suite area safely railed and alarms available - dining room tables cleanly set up, cutlery napkin wrapped. Meal attractively plated and well served by a happy team of staff. Truly "welcome home".
When I visit her she has always got something to tell me and the places she has been, it's lovely to hear.
When I visit her she has always got something to tell me and the places she has been, it's lovely to hear.
When visiting my father I could not wish for better care. They are well looked after, fed and entertained, nobody is ignored, they all join in. Lovely atmosphere.
When visiting my father I could not wish for better care. They are well looked after, fed and entertained, nobody is ignored, they all join in. Lovely atmosphere.
Christmas carol evening. Wonderful evening! Great atmosphere. Lovely food. Enjoyed by everyone. Thank you :)
Christmas carol evening. Wonderful evening! Great atmosphere. Lovely food. Enjoyed by everyone. Thank you :)
A wonderful evening full of carols that every resident knew. Sung by a talented local choir. A lovely opportunity for my father to join in with familiar carols and for our family to join in too. This brought back memories of Xmas carols singing together as a family- lovely!
A wonderful evening full of carols that every resident knew. Sung by a talented local choir. A lovely opportunity for my father to join in with familiar carols and for our family to join in too. This brought back memories of Xmas carols singing together as a family- lovely!
The staff are extremely caring and provide excellent support to the residents. The plethora of activities for the residents to engage in and the collaboratively of the staff makes Avery Lodge Care Home an outstanding care home.
The staff are extremely caring and provide excellent support to the residents. The plethora of activities for the residents to engage in and the collaboratively of the staff makes Avery Lodge Care Home an outstanding care home.
Communication between management, care staff, residents and relatives could be improved regarding medication.
Communication between management, care staff, residents and relatives could be improved regarding medication.
Communication is vital and we are always promoting this and hold regular forums, and meetings...
Thank you for your comments. At Avery Lodge, an ongoing commitment for improvement is vital, all comments are taken seriously and we are always are open to suggestions and ideas to improve our services.Many thanks, Catherine Frost, Home Manager at Avery Lodge.
The Avery Lodge Care Home is always bright, clean and cheerful, with lots of activities going on whenever I visit. The staff are extremely friendly and helpful. This is a very efficiently run care home and the best that I have visited.
The Avery Lodge Care Home is always bright, clean and cheerful, with lots of activities going on whenever I visit. The staff are extremely friendly and helpful. This is a very efficiently run care home and the best that I have visited.
My grandmother fell and broke her hip, after two weeks in hospital she returned to the home where the staff welcomed her. They have been helping to rehabilitate my grandmother and have provided excellent care. Every staff member is bright and cheery and they genuinely care. I am so pleased my...
My grandmother fell and broke her hip, after two weeks in hospital she returned to the home where the staff welcomed her. They have been helping to rehabilitate my grandmother and have provided excellent care. Every staff member is bright and cheery and they genuinely care. I am so pleased my grandmother is here she receives 1st rate care
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Residential and Dementia Care
Having a coffee morning is the perfect chance to catch up over a cuppa and a slice of something delicious for a great cause. The money raised help everyone with...
Our home turned pink for Organ Donation Week. The colour pink is used extensively to raise awareness, a campaign called "Go Pink," and landmarks are illuminated pink to signify support...
What a pawsome day we had at our very own Dog Show! Residents had a wonderful time meeting, fussing over and judging our fantastic four-legged visitors. Our residents had the...
There are no accreditations posted yet for Barchester Maple Leaf Lodge Care Home.
Hello, my name is Charlotte, and I am the General Manager here at Maple Leaf Lodge Care Home.
I have been with Barchester since 2013, starting as a...
Hello, my name is Charlotte, and I am the General Manager here at Maple Leaf Lodge Care Home.
I have been with Barchester since 2013, starting as a qualified nurse, then Deputy Manager and now General Manager.
I am a seasoned healthcare professional offering a wealth of practical experience and a commitment to strong multidisciplinary teamwork. I take pride in driving high standards of care and ensuring every resident experiences truly individualised support.
Outside of work, I love going for walks, reading, and cooking, especially when I’m sharing that time with my three daughters and my dog Flynn.
Come and visit Maple Leaf Lodge anytime! Our doors are always open to everyone.
Hi, My Name is Emma and I am Deputy Manager here at Maple Leaf. I have been here since 2015 and love every aspect of my job. I am very passionate...
Hi, My Name is Emma and I am Deputy Manager here at Maple Leaf. I have been here since 2015 and love every aspect of my job. I am very passionate about my job and love to know that every day I come into work I try my best to impact positively the resident's well-being. Knowing that even the smallest of things such as a quick hello or a smile can improve their day greatly.
Hi, I’m Hattie and my job role is the home administrator. I have worked at Maple Leaf since 2013. I enjoy many aspects of my job but the main one is...
Hi, I’m Hattie and my job role is the home administrator. I have worked at Maple Leaf since 2013. I enjoy many aspects of my job but the main one is interacting with the lovely residents we have here in the home. I hope to make their day a little brighter somehow.
My name is Courtney and I am proud to be the Activities Coordinator for Maple Leaf Lodge.
I have worked at Maple Leaf since 2018 and I started as a...
My name is Courtney and I am proud to be the Activities Coordinator for Maple Leaf Lodge.
I have worked at Maple Leaf since 2018 and I started as a night career before taking the opportunity to lead the activities team. I always aim to give residents the best possible experience by creating an active living programme for each resident, which encourages mobility, social contact, independence and fun. Each and every person can thrive and live to their full potential with no day ever being the same.
I have worked at Maple Leaf Lodge since we first opened in 2009. I started as a kitchen assistant and worked my way up to Head Chef. I enjoy creating...
I have worked at Maple Leaf Lodge since we first opened in 2009. I started as a kitchen assistant and worked my way up to Head Chef. I enjoy creating menus with the resident's input from our monthly meetings. The residents are always welcome in my kitchen and appreciate any of their feedback.
My name is Alfie, and since joining Barchester in February 2026, I have been dedicated to providing our residents with a beautifully maintained,...
My name is Alfie, and since joining Barchester in February 2026, I have been dedicated to providing our residents with a beautifully maintained, high-quality environment they are proud to call home. I bring a genuine passion for property upkeep and facilities care to my role every day.
Outside of work, I am an active member of a horse racing syndicate and closely follow the sport.
I have worked at Maple Leaf since June 2021 as the Head Housekeeper. I enjoy being a part of the Barchester team.
The aspect I enjoy most about my job is being able to interact with different residents whilst I am keeping their homes nice and clean.
I have worked at Maple Leaf Lodge since 2016. I ensure each resident enjoys tasty and nutritious foods. I enjoy listening to what the residents comment on in our monthly resident meeting.
Ellie has been a part of the Maple Leaf Lodge family since 2020 and has worked her way up from a kitchen assistant to Senior Carer. Ellie has shared that she enjoys helping the residents and delivering high-quality care daily.
Kingsley has been a part of the Maple Leaf Lodge family since 2022 and works as our Night Senior Carer. Kingsley always has a smile on his face and is passionate about treating everyone with kindness and respect.
I’m Lucy, and I have been here at Maple since 2026. Throughout my career in frontline, customer-facing roles, I have found great fulfilment in...
I’m Lucy, and I have been here at Maple since 2026. Throughout my career in frontline, customer-facing roles, I have found great fulfilment in building meaningful relationships with our residents, their families, and visitors. I am genuinely passionate about creating positive, everyday moments for our residents—whether through a simple coffee and chat or catching up on the morning news. I am incredibly excited about what the future holds for my journey here at Barchester
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