Temple Grove

Crowborough Road, Herons Ghyll, Uckfield TN22 4BY
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9.8 126 Reviews
  • Temple Grove, Uckfield
Temple Grove is a care home rated Outstanding by the CQC (January 2020) for up to 65 people. Those living at Temple Grove are provided with personalised care plans tailored to individual needs, taking into account their history, likes and dislikes. Independence and choice are strongly encouraged and promoted throughout all aspects of life at the home.

Long-term, short-term, respite and convalescent care are all available at Temple Grove. The home can also cater for those with complex nursing care needs.

The en-suite bedrooms are fully furnished and include a desk, wardrobe, flat screen televisions and Wi-Fi. Residents are welcome to take along personal belongings and furnishings to make their rooms more comfortable and familiar. Bedrooms on the ground floor offer direct access into the gardens while those on the first floor feature picture windows, offering great views of the gardens.

Each floor has its own dining room and lounge and there are various additional facilities such as a film and TV room, a shop, a hair salon and family rooms.
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Care Provided by Temple Grove

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1950
  • Self-Funded Residential Dementia Care: from £2094
  • Self-Funded Nursing Care: from £2094
  • Self-Funded Nursing Dementia Care: from £2094
  • RESPITE Self-Funded Residential Care: from £2194
  • RESPITE Self-Funded Residential Dementia Care: from £2194
  • RESPITE Self-Funded Nursing Care: from £2194
  • RESPITE Self-Funded Nursing Dementia Care: from £2194
The price(s) shown are provided by the care home. Contact Temple Grove for full pricing details and T&Cs.

Contact Temple Grove to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Temple Grove to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Medici Healthcare Ltd
  • Privately Owned

Person in Charge

  • Eileen Allison (General Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (65)

Visiting

  • Vistors welcome 24 hours a day, 7 days a week

Parking

  • The home have able parking on site

Temple Grove Reviews (126)

9.8

Temple Grove has a Review Score of 9.8 (9.802) out of 10, based on 19 reviews in the last 2 years.
Over all time Temple Grove has 126 reviews.

Overall Experience
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Date Published
  • 126
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Reviewer Connection to Temple Grove
  • 41
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Total of 126, showing 121-126
Review from M L (Brother of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ever since my brother moved to Temple Grove care home in 2015. I have visited him there and found all staff I have come into contact with have been very friendly and helpful. My brother always seems very happy there and gets on with all the staff. He tells me the food is good and should there be
something on the menu he does not like there is always something else provided.


From time to time I am told residents meet the chef and put forward suggestions for meals. A weekly notice of activities is given to the residents. The place always looks nice and clean. I cannot comment on value for money as I do not know what my brother pays.

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Review from Naomi D (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If you are looking for a care home for a loved one, where you don't have to worry if they are being cared for properly, if they are stimulated through daily activities and entertainment, where they receive delicious home cooked food and are ALWAYS treated with care and dignity - then this is the home
you are looking for!! If I needed to go in a home, I would want to be in this one, with wonderful caring staff looking after me! You will not find a happier better run home.
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Review from Maria W (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Temple Grove in August last year, my mother was previously in another home care home closer to my home - Big mistake! My sisters and I looked at a lot of local homes and Temple Grove shines brighter than any due to its bright, clean, airy rooms and cheery, compassionate carers.
I spent a lot of time visiting at this home and never once was I disappointed with the care my mother received. The manager and staff here could teach the other homes a thing or two!
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Review from Tina S (Granddaughter of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother spent the last 4/5 months of her life at "Temple Grove". She could not have been better cared for, the staff showed exemplary care and compassion to my grandmother, her every whim was catered to! The manager is hands on and always available to chat or just listen and reassure you. The
home is bright, spotlessly clean and I can honestly say ALL the staff are happy, smiling and always ready to help you.
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Review from Carol R (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have found the overall service, care and consideration towards my mother to be second to none.
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Review from Linda M (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the standard of care my mother is receiving at Temple Grove. The staff on Victoria wing are very helpful and caring.
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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Temple Grove is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.827 for Temple Grove is calculated as follows: ( (187 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 225 Ratings = 4.827
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Temple Grove is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2020

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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