Temple Grove

My mum has been at Temple Grove for 3 and a half months and the care she receives is first rate. Everybody from management to the cleaners has mum's best interests at heart and not only just mum but they care for me and my sisters too. We are kept fully informed to mum's medical treatment with us being involved and having our say in her care. All the staff are very friendly and have time for us and if we have a worry, they have time to discuss it with us and help us work it out. We couldn't recommend Temple Grove highly enough.

My nan has been a resident at temple grove now for nearly a year and has received outstanding care from day one.

When visiting, the staff make us feel very welcome and the accommodate everyone’s needs, I have two young boys, my nan's great grandson’s who love to play out in the garden and feel very much at home.

My nan couldn’t be in better hands and it’s very comforting to know she has the care she needs 24/7.

I only wish that my mum could have been taken care in her last years in such a wonderful home.

Mum has been a resident now for nearly a year and has settled in really well. She raves about the staff and the care that she receives on a daily basis. The meals provided are of good quality and the catering staff will go the extra mile to accommodate mums dietary needs. Overall the staff are kind, friendly and generous and will ask you when visiting if you would like any drinks. We have also had a Sunday roast when visiting and would recommend it. The atmosphere of the home is calm and friendly and you can sleep at night knowing that Mum is in safe caring hands.

My mother was wonderfully looked after by compassionate staff in the last few months of her life. Every care was taken to provide medical support for her deteriorating condition to keep her as comfortable as possible. She was fussy about her food and every attempt was made to find something she would like to eat. She was not able to take part in activities but someone always made time to talk to her and to listen to her. There were many kind little touches where staff went out of their way to support her. We were kept informed of her ups and downs. Our welfare was also considered and we were made to feel welcome at any time. Her en-suite room was a good size with basic furniture and she was able to bring in her own possessions. The home is surrounded by well-kept gardens and the ground floor rooms have an external door and a view of the bird feeders and local wildlife. I can highly recommend both the home and the staff.

Staff, administration and management are all committed to a high level of service. Care staff on wards certainly pull together and work as a team which is pleasing to see. Activities and socialisation are very good and relatives freedom of movement. Location and setting excellent. As a regular visitor, you are welcome and relaxed. Would thoroughly recommend.

Exceptionally pleased with the overall standard of the staff and management. For the compassion, they show towards my mother the overall standard of the home is just excellent.

We have decided it is much safer and happier for him to stay permanently.

We have been invited to the Herons Club which I will certainly attend when the time is right and I can feel able to talk through the feelings of loss and emptiness.

Always friendly staff who offer drinks when with dad. Respond well to requests and the communication between the home and family is good.

Dad has Alzheimers, he "failed" to engage at a home nearer to us but at Temple Grove, he has improved greatly. He looks happy and is putting on weight. We as a family are delighted and relieved to have found such a good last home for our dad.

My partner is now well on the road to recovery and that is in part due to the professionalism, kindness, integrity, humanity and dignity mixed with its flexibility, openness and overall structure found at Temple Grove Nursing Home during Aug and Sept 2017.

The staff were wonderful, friendly and hugely supportive of both my partner and myself in allowing us to reach his goals.

The building is set in a wonderful rural location but with a modern layout and visiting hours: I was always welcome even when I left at 11pm.

He was told in July by the hospital that he would never walk again. He is walking and doing many other things never thought possible back in July. That is very much due to his transfer from the hospital to Temple Grove Nursing Home and then home.

My husband comes to Temple Grove for respite every 4-5 weeks. He is a complex care patient and needs help and assistance with all his needs. He finds his stay at Temple Grove very good and feels he is being cared for extremely well. The staff are very attentive and helpful and I, as his wife, have no worries with his stay at the home, knowing that he is looked after very well. My husband is PEG fed.

I visited this morning to see my Grandma, I was surprised at how lovely the staff and the home itself are, I couldn't ask for a nicer home for my Grandma and it's nice that I can sleep at night now knowing that she is safe and secure.

I have nothing but praise for the staff at this home. My husband goes in regularly for respite and is always cared for so well. They also find time for me, a hug or a little chat makes a huge difference. They have made such a difference to our lives and have enabled me to cope better at home by giving such good respite care to my husband and a break for me.

When you envisage a care home, it can bring a horrible memory. Temple Grove has changed my opinion as it is a wonderful place. The staff are amazing, they really care about their residents. I had a long journey and they made sure that I was Ok, got us drinks and somewhere I could rest as we stayed overnight. My cousin was treated with dignity and cared for from the staff's hearts. Wonderful people who are professional and caring. Thank you.

Thank you from the bottom of my heart for all you have done for dad and all of us.

Highly recommend it.

Amazing...The staff are absolutely fantastic. The care they gave my brother was above and beyond. They were constantly checking to see if he needed anything and if he was comfortable. My brother needed extensive care and the staff at Temple Grove were more than capable of dealing with all his needs. He was comfortable and so were we as a family. The most beautiful home from home.

Lovely gardens, good, wholesome food and likes and dislikes always taken into consideration.

Emergency palliative care. The care home has been amazing. Nothing has been too much trouble. They have been considerate, caring and respectful of my step-father. They have supported our family throughout. The nursing staff are kind, professional and always take the time to discuss care needs and changes in my step-father's condition. Each decision has been a joint decision between my step-father's wishes, medical/clinical need and the family's concerns. The surroundings are beautiful and homely. A perfect balance between clinical need and home.