There is always a calm atmosphere. Cleanliness is excellent, it is bright and homely.S H(Son of Resident/Service User)
There is always a calm atmosphere. Cleanliness is excellent, it is bright and homely.S H(Son of Resident/Service User)
The team at Ventress Hall offers nursing, residential and dementia care, as well as respite care, designed to ensure that life is engaging and fulfilling for residents.
Each bedrooms at Ventress Hall is unique; from high ceilings to direct access to the home's courtyards, each offers a point of interest for residents to enjoy. Bedrooms also feature a 24-hour nurse call system, and most have en-suite facilities. For couples wishing to...
The team at Ventress Hall offers nursing, residential and dementia care, as well as respite care, designed to ensure that life is engaging and fulfilling for residents.
Each bedrooms at Ventress Hall is unique; from high ceilings to direct access to the home's courtyards, each offers a point of interest for residents to enjoy. Bedrooms also feature a 24-hour nurse call system, and most have en-suite facilities. For couples wishing to reside together, Ventress Hall also offers a small number of shared or double rooms.
The Darlington care home and gardens are fully wheelchair accessible with a plethora of spaces to relax, socialise and enjoy activities, including cosy lounges, a café, hair and beauty salon and a bright conservatory. Outside, the courtyard gardens are ideal for enjoying a cup of tea.
Contact Ventress Hall to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ventress Hall for full pricing details and T&Cs.
Ventress Hall has a Review Score of 8.7 (8.722) out of 10, based on 14 reviews in the last 2 years.
Over all time Ventress Hall has 91 reviews.
Age 91, 92 in a few weeks. Medical history, frequent falls, fractures, ambulance, X.ray, crack in the tailbone. Recovery prediction 6-8 weeks. The first visit to Ventress Hall, made welcome immediately, very impressed with all services. Treated with confidence, ability, courtesy. All facilities of...
Age 91, 92 in a few weeks. Medical history, frequent falls, fractures, ambulance, X.ray, crack in the tailbone. Recovery prediction 6-8 weeks. The first visit to Ventress Hall, made welcome immediately, very impressed with all services. Treated with confidence, ability, courtesy. All facilities of a pleasing standard.
I found big concerns regarding communication. Inability to speak to my relative by phone, attitude of management. Commode in the room not emptied and poor care standards (staff told my relative soiled at 2 pm...
Television not placed in room until family asked for it and then put in area of room where she could not see it.
Thank you for taking the time to review Ventress Hall. We are very sorry to hear about the issues you have raised. We are saddened that you didn’t bring your concerns to our attention on the day you visited so that we could have had the opportunity to put things right and reassure you about your...
Thank you for taking the time to review Ventress Hall. We are very sorry to hear about the issues you have raised. We are saddened that you didn’t bring your concerns to our attention on the day you visited so that we could have had the opportunity to put things right and reassure you about your relative’s care. We are aware of the difficulty we have with the telephones in the home. Because the mobile signal is patchy, having to rely on taking a relative to the office for the landline is not always easy, but we are looking into how we can improve this. We do not provide TVs although we do have a small number of TVs that have been donated to us which we provide upon request.
Friendly staff, very clean, good facilities. You only need to ask!
Friendly staff, very clean, good facilities. You only need to ask!
Special mention to the activity coordinator who initiated a creative way for my mum to keep contact with me and my sisters as we all live...
Special mention to the activity coordinator who initiated a creative way for my mum to keep contact with me and my sisters as we all live very far away.
Care very good except the body washing, I was used to having a shower daily and I don't feel nice and clean like I should. One face cloth wet under the tap is not my idea of clean.
Care very good except the body washing, I was used to having a shower daily and I don't feel nice and clean like I should. One face cloth wet under the tap is not my idea of clean.
Your positive comments about your care at Ventress Hall are greatly appreciated. We are sorry to hear about your concerns about body washing, which we were not aware of until you mentioned this to the Clinical Lead of the Nursing Unit. We have updated your care plan, staff have been informed of...
Your positive comments about your care at Ventress Hall are greatly appreciated. We are sorry to hear about your concerns about body washing, which we were not aware of until you mentioned this to the Clinical Lead of the Nursing Unit. We have updated your care plan, staff have been informed of your choice and we are pleased that you have now seen an improvement. We will liaise closely with you to ensure that this does not re-occur. Should there be anything else that causes you concern, please do bring it to our attention immediately.
The staff from the top to bottom were giving every effort to make my stay. Meals were very good and well served though in some instances delayed to those of us who were at the table. Overall my stay was well worth while.
The staff from the top to bottom were giving every effort to make my stay. Meals were very good and well served though in some instances delayed to those of us who were at the table. Overall my stay was well worth while.
The home food delivery service provided to my aunt by Ventress Hall is excellent. They are reliable and trustworthy. The staff who deliver are pleasant, friendly and helpful. The food is nutritious and varied.
The home food delivery service provided to my aunt by Ventress Hall is excellent. They are reliable and trustworthy. The staff who deliver are pleasant, friendly and helpful. The food is nutritious and varied.
My mother is 92-years-old, has signs of dementia and cannot support her own weight so needs everything doing for her. From the moment that we arrived, we were made to feel welcome. The room was so homely, not like other care homes that we had seen. The staff were all genuinely friendly and caring,...
I would highly recommend Ventress Hall and when my mother needs to move into permanent care this will be our choice.
I cannot thank the staff of Ventress Hall enough. During an extremely stressful time for myself, family and mum they went above and beyond to reassure me and her. The care she received was exceptional and the prompt action by staff literally saved her life.
I cannot thank the staff of Ventress Hall enough. During an extremely stressful time for myself, family and mum they went above and beyond to reassure me and her. The care she received was exceptional and the prompt action by staff literally saved her life.
In a short space of time I have gone through the most testing time of my life with the death of my mother and the professionalism of Ventress Hall staff in my hour of need was better than I truly expected.
In a short space of time I have gone through the most testing time of my life with the death of my mother and the professionalism of Ventress Hall staff in my hour of need was better than I truly expected.
Very happy with the care Mum receives.
Very happy with the care Mum receives.
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I joined Ventress Hall back in the 1990s, progressing from a carer to a senior and then to become the deputy manager. I became Home Manager in...
I joined Ventress Hall back in the 1990s, progressing from a carer to a senior and then to become the deputy manager. I became Home Manager in November 2019.
All of my experience enables me to challenge our practices, improve what we do and strengthen our relationships with the local CCG and healthcare team – all for the benefit of our residents.
I love seeing the residents happy, and I enjoy seeing the positive impact of the work we do. We often have residents join us for short term respite care as they convalesce after an illness or operation. It’s wonderful to see them recover and return home.
I’ve worked with many of the team here for many years. I have a profound respect for them and recognise each of their contributions. It’s safe to say that this home has a special place in my heart and I’m looking forward to developing Ventress Hall even further so we can deliver even greater outcomes for residents and their families.
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