Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
These prices are only a guideline, please contact Ventress Hall to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Ventress Hall has a Review Score of 9.5 (9.500) out of 10, based on 45 reviews in the last 2 years.
Over all time Ventress Hall has 90 reviews.
5.0 out of 5
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
4.0 out of 5
Thanks very much for taking the time to review Ventress Hall when you stayed with us. We are delighted to read your comments about the care team and management and that you are likely to recommend the home. We provide a selection of fresh juices at every breakfast time. We apologise that the salt and pepper pots were empty. We do have a re-filling schedule but there must have been an oversight on this occasion.
4.0 out of 5
5.0 out of 5
5.0 out of 5
4.0 out of 5
Thank you for your recent feedback regarding Ventress Hall. We are delighted to hear that your mother’s admission into the home was dealt with sympathetically and that you find the staff to be very caring.
Thank you also for your feedback regarding the transport arrangements for your mother’s hospital appointment.
On the day in question, regrettably our own minibus service was not available and the staff organised alternative transport immediately via our local taxi service. This was booked for the correct time but sadly due to problems from their end within Darlington, it was running late. Under the circumstances, we are very grateful that family were able to step in to transport your mother for her appointment, using their own transport, which is only 5 minutes away from the care home. We apologised profusely at the time and again, are sorry for any inconvenience and stress that this caused.
Regarding specific requests for help, whilst our staff work different shifts and may not always be available at the same time each day, we are always happy to discuss any specific requests you may have and direct you to the most appropriate person to support your mother. If you have any queries regarding who to speak with, please do not hesitate to contact the home manager, who will be happy to advise.
We are always grateful for feedback, positive or negative, in order that we can continually work to improve our service. Once again, thank you for taking the time to pass on your comments.
5.0 out of 5
5.0 out of 5
Bedrooms are clean and spacious with large, bright windows.
5.0 out of 5
Thank you for your positive comments about how well you have settled in and how happy you are to be at Ventress Hall, we are very grateful for your feedback. We do ensure that all residents are provided with ample fluids every day but would also be happy to change your water more often. We would be delighted to increase your portion size and are always happy to serve seconds, should you require it. We take great care in planning every day around each resident and would invite you to discuss your specific requirements with the home manager, Judy, so we can create a meal and drinks plan that will suit your individual preferences.
5.0 out of 5
5.0 out of 5
3.0 out of 5
5.0 out of 5
The Review Score of 9.5 (9.500) out of 10 for Ventress Hall is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I joined Ventress Hall back in the 1990s, progressing from a carer to a senior and then to become the deputy manager. I became Home Manager in November 2019.
All of my experience enables me to challenge our practices, improve what we do and strengthen our relationships with the local CCG and healthcare team – all for the benefit of our residents.
I love seeing the residents happy, and I enjoy seeing the positive impact of the work we do. We often have residents join us for short term respite care as they convalesce after an illness or operation. It’s wonderful to see them recover and return home.
I’ve worked with many of the team here for many years. I have a profound respect for them and recognise each of their contributions. It’s safe to say that this home has a special place in my heart and I’m looking forward to developing Ventress Hall even further so we can deliver even greater outcomes for residents and their families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ventress Hall to verify any information. View our terms and conditions. Ventress Hall has an Enhanced Service - more info.
