There is always a calm atmosphere. Cleanliness is excellent, it is bright and homely.S H(Son of Resident/Service User)
There is always a calm atmosphere. Cleanliness is excellent, it is bright and homely.S H(Son of Resident/Service User)
The team at Ventress Hall offers nursing, residential and dementia care, as well as respite care, designed to ensure that life is engaging and fulfilling for residents.
Each bedrooms at Ventress Hall is unique; from high ceilings to direct access to the home's courtyards, each offers a point of interest for residents to enjoy. Bedrooms also feature a 24-hour nurse call system, and most have en-suite facilities. For couples wishing to...
The team at Ventress Hall offers nursing, residential and dementia care, as well as respite care, designed to ensure that life is engaging and fulfilling for residents.
Each bedrooms at Ventress Hall is unique; from high ceilings to direct access to the home's courtyards, each offers a point of interest for residents to enjoy. Bedrooms also feature a 24-hour nurse call system, and most have en-suite facilities. For couples wishing to reside together, Ventress Hall also offers a small number of shared or double rooms.
The Darlington care home and gardens are fully wheelchair accessible with a plethora of spaces to relax, socialise and enjoy activities, including cosy lounges, a café, hair and beauty salon and a bright conservatory. Outside, the courtyard gardens are ideal for enjoying a cup of tea.
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ventress Hall for full pricing details and T&Cs.
Contact Ventress Hall to confirm what's included and get a personalised quote:
Ventress Hall has a Review Score of 8.7 (8.722) out of 10, based on 14 reviews in the last 2 years.
Over all time Ventress Hall has 91 reviews.
Excellent service, staff, and facilities have been first-rate. The patient is treated with dignity and care. Visitors are also looked after.
Excellent service, staff, and facilities have been first-rate. The patient is treated with dignity and care. Visitors are also looked after.
Thank you very much for taking the time to leave us feedback about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Mother is exceptionally well cared for and settled. The care team go above and beyond to ensure the well-being of my mother. Initially, my mum was apprehensive about going into full-time care but now is enjoying a social life that she has not enjoyed for years. She is happy and content and myself...
Mother is exceptionally well cared for and settled. The care team go above and beyond to ensure the well-being of my mother. Initially, my mum was apprehensive about going into full-time care but now is enjoying a social life that she has not enjoyed for years. She is happy and content and myself and my family cannot praise Ventress Hall highly enough.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mother is so happy at this care home. All the staff are pleasant and helpful, they always have a smile on their face. My mother is well looked after.
My mother is so happy at this care home. All the staff are pleasant and helpful, they always have a smile on their face. My mother is well looked after.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
All the staff are really helpful and kind, will do anything for you. No problem at all.
All the staff are really helpful and kind, will do anything for you. No problem at all.
Really kind, helpful and supportive. Will do anything for you. Can't praise them enough for what they do.
Really kind, helpful and supportive. Will do anything for you. Can't praise them enough for what they do.
My husband spent about 13 weeks in Ventress Hall. His care was very good. All his needs were attended to. The food was excellent I stayed for lunch a few times and was impressed with what was served. I couldn't recommend Ventress Hall highly enough and if my husband needed more care I would have no...
My husband spent about 13 weeks in Ventress Hall. His care was very good. All his needs were attended to. The food was excellent I stayed for lunch a few times and was impressed with what was served. I couldn't recommend Ventress Hall highly enough and if my husband needed more care I would have no hesitation in him returning to Ventress Hall.
Thank you very much for taking the time to leave us feedback about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Since my brother was admitted to Ventress Hall Care Home in Darlington in March I feel he is being really well looked after! The carers are always there for him when needed and he is very happy there - he enjoys the meals and the television. I visit him most days when I have found the staff all...
Since my brother was admitted to Ventress Hall Care Home in Darlington in March I feel he is being really well looked after! The carers are always there for him when needed and he is very happy there - he enjoys the meals and the television. I visit him most days when I have found the staff all very friendly and cooperative!
Thank you very much for taking the time to leave us feedback about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Excellent staff and management who care for you and make you feel safe. Very good facilities, excellent hygiene. Good food and staff check you're ok frequently.
Excellent staff and management who care for you and make you feel safe. Very good facilities, excellent hygiene. Good food and staff check you're ok frequently.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I find this care home very good. The staff are very friendly and the coffee room is a lovely place to meet my friend and have a coffee. The decor is excellent and the rooms are very clean. Well done.
I find this care home very good. The staff are very friendly and the coffee room is a lovely place to meet my friend and have a coffee. The decor is excellent and the rooms are very clean. Well done.
All the staff are helpful, always go above and beyond for my grandad. He is well looked after and talks so highly of them. The reception team always happy and love to help out as much as they can.
All the staff are helpful, always go above and beyond for my grandad. He is well looked after and talks so highly of them. The reception team always happy and love to help out as much as they can.
Hi, thank you very much for taking the time to leave us feedback about your experience at Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I find Ventress Hall very calm and relaxing. Pleasant and friendly staff. The food is well prepared and tasty.
I find Ventress Hall very calm and relaxing. Pleasant and friendly staff. The food is well prepared and tasty.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Ventress Hall is a very nice care home with nice-sized rooms and wonderful staff, good facilities, all-day visiting and adequate car parking. My wife is receiving very good care. I visit my wife every day and stay for about 7 hours. The nurses allow me to feed my wife and very kindly offer me food...
Unfortunately, from time to time, the resident across the corridor shouts out loudly, which disrupts my conversation with my wife, especially when it goes on for a few minutes.
Thank you for your kind comments towards our dedicated team and facilities. As you mention, our team are always on-hand to support both you and your wife in whatever way you need. Whilst we appreciate disturbance from neighbouring residents may be inconvenient, our team are aware and work to ensure all residents have their needs tended to as quickly as possible.
Quite satisfied with the service provided - residents likes to be independent which the staff understand. He is happy with his care. furnishings in his room could be updated ie: his chair.
Quite satisfied with the service provided - residents likes to be independent which the staff understand. He is happy with his care. furnishings in his room could be updated ie: his chair.
Thank you for taking the time to review your experience of Ventress Hall. Our team work with residents to promote independence as much as possible, whilst offering support where needed, so many thanks for recognising this. Please be reassured that our maintenance team are working hard to upgrade resident's bedrooms, keeping furniture in good repair.
Care that lives up to its name from management to front line staff. They really do care for the residents and go beyond expectations.
Care that lives up to its name from management to front line staff. They really do care for the residents and go beyond expectations.
Thank you very much for taking the time to leave us a review about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Mother-in-law is currently having a short stay. Overall experience of care home has enabled her to recover and hopefully with a bit more help and continued support possibly further betterment. It is a peaceful, warm, friendly environment. Good food and it helped a great deal for Mother-in-law to...
Mother-in-law is currently having a short stay. Overall experience of care home has enabled her to recover and hopefully with a bit more help and continued support possibly further betterment. It is a peaceful, warm, friendly environment. Good food and it helped a great deal for Mother-in-law to have this home and care. Thank you.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Overall my experience of Ventress Hall is very good. It is very clean and the staff are very pleasant and professional. Safety is also excellent.
Overall my experience of Ventress Hall is very good. It is very clean and the staff are very pleasant and professional. Safety is also excellent.
Thank you very much for taking the time to leave us a review about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
No problem what so ever.
No problem what so ever.
Thank you very much for taking the time to leave us a review about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Patient had challenging behaviour that was dealt with well. He later received end of life care. Nursing is exceptional care. Could not be bettered.
Patient had challenging behaviour that was dealt with well. He later received end of life care. Nursing is exceptional care. Could not be bettered.
Thank you very much for taking the time to leave us a review about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Very happy with everything from staff being very helpful and all that goes on in the home. 10/10 so far.
Very happy with everything from staff being very helpful and all that goes on in the home. 10/10 so far.
Thank you very much for taking the time to leave us a reveiw about your experience. At Ventress Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
The staff have been fantastic at helping my father-in-law with his care after his fall and subsequent head injuries, which requires them to be really patient with him. His room is always clean and well-presented. The coffee room is a welcome place to meet up with him and enjoy a pastry.
The staff have been fantastic at helping my father-in-law with his care after his fall and subsequent head injuries, which requires them to be really patient with him. His room is always clean and well-presented. The coffee room is a welcome place to meet up with him and enjoy a pastry.
Hi Rob, thank you very much for taking the time to leave us feedback about your experience. At Ventress Hall Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I joined Ventress Hall back in the 1990s, progressing from a carer to a senior and then to become the deputy manager. I became Home Manager in...
I joined Ventress Hall back in the 1990s, progressing from a carer to a senior and then to become the deputy manager. I became Home Manager in November 2019.
All of my experience enables me to challenge our practices, improve what we do and strengthen our relationships with the local CCG and healthcare team – all for the benefit of our residents.
I love seeing the residents happy, and I enjoy seeing the positive impact of the work we do. We often have residents join us for short term respite care as they convalesce after an illness or operation. It’s wonderful to see them recover and return home.
I’ve worked with many of the team here for many years. I have a profound respect for them and recognise each of their contributions. It’s safe to say that this home has a special place in my heart and I’m looking forward to developing Ventress Hall even further so we can deliver even greater outcomes for residents and their families.
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