Kavanagh Place

My husband has been in this care home for over 4 years and in all that time he has been treated with respect and dignity. He is now non-verbal but the staff understand his needs and treat him accordingly. His room is good although it does need a deep clean atm. All in all I am happy with the care he receives and don't worry about him at all.

My mum moved into Kavanagh Place before Christimas and everything was made so easy to get her settled in by the staff. She was included in all the activities from day one, which was brilliant and she loved it. The whole family are very pleased mum is here.

Upon arrival the place was immaculately clean and fresh smelling, my Aunty was bathed, dressed, and looking a lot better than the other care homes had her - smelling of urine, faeces, and big scabs everywhere. My Aunty is well looked after here. The staff are very helpful and welcoming. Nothing is too much trouble for them.

My sister is being nursed at Kavanagh for around 2 years. Not many people could care for her due to not understanding the condition. Kavanagh nursing staff have cared for my sister so well. Staff help me maintain a relationship with my sister and also get me involved in activities. I am always made to feel welcome. They are the best people in the world.

It has been wonderful to see how settled my brother is. He is like a different person compared to when he first came to the unit. I am so happy with the care he receiving and the extra activities that he is involved in. His quality of life has improved dramatically. Thank you to all the staff for all you do, angels you are. Thanks Strawberry Fields Unit.

Words cannot express my gratitude to the staff who care for my husband. He has complex needs and is treated with such care and respect. The staff all go out of their way to support him make him feel at home and treat him like a friend. They are fabulous. Thank you.

This was my son's first experience of respite care. Staff were wonderful at making him feel welcome. My son has complex care needs and these were all addressed with great care and dignity. His stay was during lockdown so he couldn't experience the full range of activities but was stimulated each day with indoor activities. He is happy to go back again which says it all and I would be happy for him to stay there again.

Thank you all so much, true angels.

I visit a friend each Monday at Kavanagh Place in Kirkdale. I find his room is exceptional with every need. All of the staff are so respectful and make me welcome when I visit Monday's and Friday's. It has a warm and homely feel to the home. The care I see is unbelievable and they are a dedicated team, nothing is a trouble. I feel I should make the management know that they should be proud of the valued and dedicated team who look after my best mate.

The quality of care given to the resident from the staff is excellent. The staff have specialist training in providing the right level of care for the residents. The staff are very friendly and caring.

My wife is happy and well looked after by a very friendly and helpful staff who are all very approachable. Also, she is always out and about on trips out which is very important to my wife. The home is always very clean, as is my wife's room.

The care and support given to both my husband and myself is outstanding. I always feel welcome and free to ask staff and management anything. I am always kept up to date with review dates and any changes to diet or care plans. His room and personal care is always clean, tidy and fresh.

Excellent care home, very understanding and helpful staff who do genuinely care for the residents; it's not just their job, they really treat residents like their own family members. Always spotlessly clean and well maintained. The home feels like a home from home. Residents (and their families) are encouraged to decorate bedrooms to personal taste to make them feel more at home. Residents have days out and are entertained during the day. An all-around excellent care home, nothing to fault.

Visited my Aunty today and I'm really happy after my visit, she seemed well looked after and happy and the staff couldn't have been nicer, everywhere was nice and clean and fresh. I am very impressed and feel at ease that she is being cared for to a very high standard.