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Princess Christian Care Centre

Stafford Lake, Knaphill, Woking, Surrey GU21 2SJ
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All the nurses and care help assistants were wonderful and my husband was so well looked afterPatricia H(Wife of Resident/Service User)
Princess Christian Care Centre, Woking
The staff were always welcoming in the Pirbright Unit, I felt like one of the family.Susan S(Daughter of Resident/Service User)
Princess Christian Care Centre, Woking
I found the staff very welcoming and helpful. They are always caring and interactingR G(Nephew of Resident/Service User)
Princess Christian Care Centre, Woking

Situated in the beautiful village of Bisley near Woking, Princess Christian is an award-winning Care Home providing residential, rehabilitation, nursing, dementia and complex care services for 86 people, across three separate communities under one roof.

There are several lounge areas, conservatories and restaurant-style dining areas across the Pirbright, Bisley and Knaphill communities. There is also an onsite hair salon, sensory room and Physiotherapy treatment room, as well as comprehensive care facilities,...  

Care Provided by Princess Christian Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,950 - £2,000£1,950 - £2,000
Residential Dementia Care£1,950 - £2,000£1,950 - £2,000
Nursing Care£1,950 - £2,000£1,950 - £2,000
Nursing Dementia Care£1,950 - £2,000£1,950 - £2,000

NHS-Funded Nursing Care (FNC) is additional to standard fees and application is completed after admission. The package we offer includes personal care, room service, medication, recreational and well-being and fitness. Fees exclude Chiropodist service, hairdressing.

Contact Princess Christian Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ana Mitu(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (86)
  • Couples/Companion Rooms (2)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • The maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch.

Princess Christian Care Centre Reviews (156)

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9.7

Princess Christian Care Centre has a Review Score of 9.7 (9.741) out of 10, based on 26 reviews in the last 2 years. Over all time Princess Christian Care Centre has 156 reviews.

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Review from Laura J (Sister of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience

The Princess Christian Care Home cared for my brother for a year and a half. For the whole time he was there he was treated with total care and respect and made his last year and a half totally dignified. For this they will always have my gratitude. Not the Care Home we initially chose but forever glad we did. Thank you so much x

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre
Thank you so much for your heartfelt feedback. We are deeply honoured that you chose to share your experience with us.

It means a great deal to hear that your brother was treated with such care, respect and dignity throughout his time at Princess Christian Care Home. Ensuring that every resident...  

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Review from T O (Relative of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience

The Staff are lovely, caring and kind. My mum has unique needs and they adapt to her brilliantly, they can also read her moods and ajust the care to keep her as happy as possible. My uncle is very happy being waited on hand and foot and sits contentedly in front of the TV. The gardens are awesome special shout to the food, particularly cakes

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

Thank you so much for your wonderful feedback. We are delighted to hear that your mum's unique needs are understood and supported so well by our team. Providing personalised care that adapts to each resident's preferences, needs and moods is incredibly important to us, so it is lovely to know this...  

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Review from H D (Daughter of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

My mother spent her last couple of months at the Princess Christian. She could be quite tricky, but the staff got to know her and addressed any concerns she had. They were kind to my sister and I and kept us informed of any health issues. She was always well cared for

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre
Thank you for taking the time to share your experience with Princess Christian.

We are grateful to hear that your mother received such compassionate care during her time with us. We understand that this can be a very difficult period for families, and it is reassuring to know that the team took...  

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Review from Aline B (Daughter of Resident) published on 1 July 2026 Submitted via Postal Card
Overall Experience

Mum's stay here was always treated with the utmost care, attention and dignity. We really couldn't have found a better place for her to be cared for. Thank you all so much.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre
Thank you so much for your kind words. It means a great deal to our entire team to know that your mum's time with us was marked by the care, attention, and dignity she deserved.

On behalf of everyone here, thank you for your trust and for taking the time to share your experience. Your feedback means more to us than you know.

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Review from Paul R (Husband of Resident) published on 29 June 2026 Submitted via Postal Card
Overall Experience

Throughout my disabled wife's stay she was treated as a person, in a dignified and fully supportive manner. Being non-verbal, the staff adapted how they communicated with her and always ensured she understood and agreed with everything. From head office to the centre managers to the carers to the cleaning staff, everybody was very welcoming from day one. I would certainly recommend them and cannot thank them enough.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

We are delighted to hear that your wife felt respected, supported, and treated with dignity throughout her stay. Ensuring that every individual receives person-centred care, tailored to their unique needs and preferences, is at the heart of what we do. It is especially encouraging to know that our...  

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Review from Peter K (Power of Attorney of Resident) published on 26 June 2026 Submitted via Website
Overall Experience
My friend for whom I am Power of Attorney has been at PCCH for two years now after being previously in two other local Carehome's.
PCCH and the staff are truly exceptional and a you cannot compare on any level the quality of care compared to the previous two ( that's all have/had similar fees )
From reception to care assistant to nurses and Mgt the entire team are professional and 10/10

I've had experience with care homes for 3 other family members and again to have found PCCH Knaphill has been an true blessing

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre
Thank you so much for taking the time to share such wonderful feedback.

We are truly delighted to hear that your friend has had such a positive experience at Princess Christian. It means a great deal to know that, having experienced other care homes and supported several family members through...  

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Review from Susan M (Daughter of Resident) published on 18 June 2026 Submitted via Website
Overall Experience
The overall experience is good. Mum is well cared for and looked after; she is happy and smiles at staff which leaves me with no concerns about her wellbeing. The nurses and carers are helpful and pleasant, they always ask if I would like a drink and provide me with updates.

What I would like more of is communication around Mums mental health and how she is progressing with her mental health rather than being told she is "fine". Knowing the progression of her dementia would help greatly when seeing her deterioration.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

Thank you for taking the time to share your feedback. We are delighted to hear that you feel your mum is well cared for, happy, and comfortable with our team. It is especially reassuring to know that the kindness and support provided by our nurses and carers give you confidence in her wellbeing. We...  

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Review from S J (Daughter of Resident) published on 1 June 2026 Submitted via Website
Overall Experience

We are so grateful to all the staff at Princess Christian for looking after our mother with such kindness and care.

From the first day, everyone was so friendly and welcoming and, above all, kind. Nothing was ever too much trouble and we felt that our mother was brilliantly looked after by staff who really cared.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre
Thank you so much for your kind words. It truly means a great deal to all of us here at Princess Christian to know that your family felt supported and reassured during your mother's time with us.

We are especially pleased to hear that our team made such a positive impression from the very first...  

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Review from Ann P (Wife of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

When it was suggested that my husband might benefit from two weeks respite care, we were both filled with fear and misery, but we need not have worried. He received exceptional kindness, care and professionalism and the two weeks passed in a flash. Although his health has not materially improved, he has experienced a wonderful break, meeting new nurses, carers and other patients which will no doubt contribute to improved mental health for some time to come.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

Thank you so much for sharing your experience. We understand how daunting the prospect of respite care can feel, so we are truly heartened to hear that both you and your husband felt reassured and supported throughout his stay. It is wonderful to know that the kindness, professionalism and...  

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Review from K A (Son of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience

Great home and staff, in amazing grounds. Fabulous place for my mum and her husband.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

Thank you so much for your positive feedback.It makes me truly happy to know that the home and our staff team are meeting your expectations.Your review is incredibly valuable and encouraging for the whole team.

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Review from Carol F (Sister of Resident) published on 24 September 2025 Submitted via Postal Card
Overall Experience

Princess Christian is unique not only in its impeccably high standards of care but the way everyone is cared for with dignity, respect and compassion. The management is inspirational, and the home runs like clockwork. The imagination and enthusiasm of the wellbeing team is amazing. The home is immaculate and well maintained. The food is incredible, especially for residents on modified diets. I cannot praise the nursing team enough for their high standards and values.

Reply from Mario Taherian, Manager at Princess Christian Care Centre

Dear Carol I am truly sorry for your loss (Brother ), and please accept our staff deepest condolences. Thank you so much for sharing your experience at Princes Christian Care Centre. It brings me and my team peace of mind to know that we were able to care for your beloved Brother with...  

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Review from Rachael P (Daughter of Resident) published on 18 September 2025 Submitted via Website
Overall Experience
The home provided excellent care and always made dad feel special. He Became very unwell and the staff managed his illness really well, so much care and patience with everyone on the home.

Dad's end of life care was managed really well with compassion right up the end.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

Thank you so much for such a beautiful review. Your feedback is very important to our team, as it is a recognition of their hard work. Your dad was such a lovely gentleman, and he will be greatly missed.

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Review from Susan G (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card
Overall Experience
Dad moved to Princess Christian in February 2024.
From our first visit we were impressed. The building and rooms were spotless and the staff were happy and welcoming. Dad took a while to settle but staff were patient and kind to him and he soon got a routine going.

When we visited we were aware that there were a lot more things Dad could have been involved in had he had been able to, but unfortunately his illness meant this was not the case, shame as everyone taking part seemed to be enjoying it.

Reply from Mario Taherian, Manager at Princess Christian Care Centre

Dear Susan Many thanks for your positive feedback. Very much appreciated . Dad was loved by all our staff and he was so nice gentleman

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Review from Irmeli I (Wife of Resident) published on 4 July 2025 Submitted via Website
Overall Experience
My husband was treated with dignity and kindness during his illness. He was well cared for and clean. The care staff dedserves a big thank you for all their work. During the last week before he died and I was allowed to be with him. I witnessed the dedication of the staff and I was also treated with kindness and care. My husband died peacefully in the end.

It was really kind of the home to bring me home afterwards. I also like to extend my thanks to the admin staff and the reseptionist.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

I am truly sorry for your loss, and please accept our deepest condolences.Thank you so much for sharing your experience at Princes Christian Care Centre. It brings me peace of mind to know that our team was able to care for your beloved husband with empathy, dignity, and compassion-and that you had...  

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Review from R H (Son of Resident) published on 21 May 2025 Submitted via Postal Card
Overall Experience

The staff/team were excellent in the care they showed and gave my mother. And help and support they gave to me and my sister. From day one until the end they were out standing and can not thank them enough. The whole team/staff on Knaphill wing were brilliant in the 6 weeks mum was there, a big thank you to them all. x

Reply from Nisha Leo, Home Manager at Princess Christian Care Centre

Thank you for your kind words and for taking the time to share your thoughts.It means a lot to all of us especially the team on Knaphill Unit to know that the care we gave helped your mum, and the support they gave brought comfort to you and your sister.We will share your message with the whole...  

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Review from J H (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card
Overall Experience

Wonderful place! They made the last few weeks of my mum's life special. It was a difficult situation made bearable for my brother and I. Mum was shown love, care and compassion as was my brother and I. Fantastic place, fantastic staff.

Reply from Nisha Leo, Home Manager at Princess Christian Care Centre

Thank you for your beautiful words. We are truly pleased to hear that our care made a difference to your mums final weeks and brought comfort to you and your brother during such a challenging time.Your feedback has been shared with the team, and it means so much to us all. Providing love,...  

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Review from Jo W (Daughter of Resident) published on 23 April 2025 Submitted via Website
Overall Experience

Mum spent 10 months at Princess Christian after being transferred from another care home. The care she received was amazing, a different level in comparison. Members of staff are attentive to individual residents' needs, patterns, and cultures. Mum had advanced Lewy Body Dementia and had challenging behaviour; the staff were excellent in caring for her needs. I can't praise this home and its management enough.

Reply from Nisha Leo, Home Manager at Princess Christian Care Centre

Thank you so much for your kind and heartfelt feedback. We are truly touched to hear that your mum received the level of care and attention she deserved during her time with us at Princess Christian.It means a great deal to our team to know their efforts made a positive difference, especially in...  

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Review from A N (Daughter of Resident) published on 4 April 2025 Submitted via Website
Overall Experience

My mother spent 8 months at Princess Christian Care Centre. She had dementia and was initially an unwilling resident! The care she received was exemplary. The staff are incredibly caring and patient; they remain cheerful and kind at all times. The open door policy is so wonderful for family and we are made to feel welcome always. After looking for a care home that would accept Mum for over a year, I feel totally blest that she spent her last few months at Princess Christian Care Centre and am truly grateful to the staff who cared for her.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

Thank you so much for such a positive feedback. Makes me so happy to know that your mum settled well and she is well care for. Your opinion is very important to us.

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Review from C M (Ex Family Member) published on 27 January 2025 Submitted via Postal Card
Overall Experience

We found the staff to be caring and attentive to our loved one.

Reply from Nisha Leo, Home Manager at Princess Christian Care Centre

Thank you for taking the time to share your valuable feedback. We appreciate your input and will make every effort to address the areas that need improvement. Thank you!

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Review from Darren P (Son of Resident) published on 13 January 2025 Submitted via Postal Card
Overall Experience

The care my dad received was compassionate, respectful and professional at all times. Nurses kept me informed of Dad's progress, the ups and downs, his change of medication etc., as Alzheimer's slowly took him away from us.

Reply from Mario Taherian, Manager at Princess Christian Care Centre

Many thanks for your feedback about our services. Your feedback is very much appreciated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 August 2022
Overall
Good
  • CaringGood
  • EffectiveOutstanding
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (26) & Events (0)

News
  • 30 Jul 2026

    There has been a real buzz around our Care Home in Woking recently, with every day bringing something different for our residents to enjoy. From keeping active in the garden...

  • 16 Jul 2026

    Our Cooking Club brought plenty of fun to our Care Home in Woking, as our residents joined our Head Chef Cosmin and Activities Team members Abbey and Aletta to bake...

  • 11 Jun 2026

    In May, Nellsar Homes came together for the Love to Care Art Competition, inviting residents and team members to create artwork inspired by the words ‘Love to Care’. Here at...

Upcoming Events

There are no upcoming events for Princess Christian Care Centre.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Nellsar Care Homes
  • 30 Jun 2021Recipient: Nellsar Care Homes
  • 28 Feb 2020Recipient: Nellsar Care Homes

Accreditations

There are no accreditations posted yet for Princess Christian Care Centre.

Meet the Team (10)

Nisha Leo
Nisha LeoJob Title:Home ManagerJoined: 2010

Since joining Princess Christian in 2010 as a Senior Registered Nurse, Nisha has progressed to the role of Home Manager, responsible for overseeing the clinical management of the Home. Holding a Postgraduate Diploma in Dementia Studies, Nisha won the Regional Great British Care Award for Frontline Leader in 2021 and was awarded the prestigious title of Queen's Nurse in 2023. A strong advocate for safe, high quality person-centred care, Nisha ensures all team members are highly trained, and she leads by example while continuously sharing best practises for care planning, record making, maintaining standards, and quality and compliance. Enjoying its diversity and complexity, creating a positive and supportive work environment is another key aspect Nisha’s role, and she finds it rewarding to empower her team and witness their professional growth.

Beth Fernandez
Beth FernandezJob Title:Quality and Compliance ManagerJoined: 2011

Beth has been a part of the Nellsar family since 2011, when joining the team at Princess Christian as Deputy Manager, until 2018. Returning in 2022, Beth assumed the role of Quality and Compliance Manager. Beth is very passionate about promoting excellent care for our residents and she is responsible for quality assurance and compliance strategies that ensure exceptional service quality, governance, and compliance. Inspired by collaboration with other teams in our Homes, Beth is driven to consistently improve the services we offer, monitoring progress and promoting positive change.

Sona Joseph
Sona JosephJob Title:Pirbright Unit Manager

Sona started her career as a Nellsar trained OSCE Nurse, and she is delighted to have progressed to Unit Manager with the support of the management team at Princess Christian. Sona truly enjoys her role and is passionate about working directly with our residents and their families, contributing to improving their everyday lives. Sona is dedicated to ensuring that our residents’ care needs are met to the highest standards, with professionalism, compassion, and respect. Sona is also committed to fostering a positive work culture, encouraging teamwork, and ensuring that each day is as fulfilling and productive as possible; her responsibilities include supervising and mentoring junior nurses and team members, in her role as a practice supervisor. Leading the delivery of clinical care, Sona is proud to have successfully completed the Lead to Succeed course, further enhancing her leadership skills, and she takes pride in being a member of the National Tissue Viability Team.

Cosmin Cristea
Cosmin CristeaJob Title:Head ChefJoined: 2015

"My name is Cosmin Cristea and I work as a the Head Chef here at Princess Christian. Having started working at the Home in 2015, I first began working as a Kitchen Assistant, and progressed to Chef Assistant, then Chef, before being promoted to Head Chef.

I have completed many training programmes over the years including an NVG Intermediate Level Apprenticeship in Food Production and Cooking, Level 3 Supervising Food Safety in Catering, and all the required in-house training courses for my catering roles. I started a Level 5 Management course and I look forward to resuming the training soon, having been interrupted as a result of the pandemic.

What I most enjoy about my job as Head Chef is having the opportunity to cook for our residents and guests; seeing the satisfaction on everyone's faces really makes me happy. Cooking and baking has become my number one passion which encourages me to carry on and develop and learn new flavours and recipes.

Working very closely with my team, I have seen many positive changes take place over the years. Many members of the Catering Team have started to develop, including enrolling onto NVQ and Nutrition Curses. The knowledge we have now, working as a team, is reflected in the quality of our residents' meals. We've achieved a five-star food hygiene rating, we consistently create new menus, and we are proficient at creating menus for residents with special dietary requirements.

Our Head of Catering, Adrian Silaghi, has been a great support to me since I began working at Princess Christian back in 2015. He has always believed in me and has been a great help. Our Registered General Manager, Mario Taherian, has also consistently encouraged and supported myself and the Catering Team in new ideas and projects.

I am very proud of myself for having achieved so much in my time at Princess Christian – my professional qualifications and the recognition from our residents that they enjoy the food we prepare for them. I am also proud of my “Cooking with Chef Cosmin Club" where, together with residents, we cook together every Friday. They love to share stories and memories about cooking at home, and they enjoy sharing recipes with me. Working closely with our Activities Team, "Cooking with Cosmin" has become something we all look forward to and that brings me great joy.

Working with my wonderful Kitchen Team is a privilege. They are very keen and open to learning new skills; they trust and follow me with an open mind, whilst also developing their knowledge.

My future aspirations include restarting my Management NYQ, and elevating our catering provision to a whole new level with new menus, and new puréed, minced and moist options for our residents with special requirements.

The best aspect of working as part of such a great team at Princess Christian is having the opportunity to make a difference to a person's life. Being able to bring a smile to someone's face, and to work in a collective with so many different cultures, traditions backgrounds, makes for a very interesting work life. There is a lot to discover and learn from each other if we are open to listening and sharing our knowledge."

Cristian Pitic
Cristian PiticJob Title:Chef and Head of HospitalityJoined: 2018

Cristian first began working at Princess Christian as a Kitchen Assistant in 2018; with the support of his colleagues and Home Manager, he has progressed to Head of Hospitality with a wealth of qualifications including Level 3 Senior Production Chef. Consistently optimising food service, quality, compliance and customer satisfaction are at the heart of Cristian’s role and he supports his team to develop their skills with regular training. Cristian manages the Dining Team and excellent food service across the three restaurants at Princess Christian, ensuring the highest quality, taste and dining experience throughout. Cristian takes great pride in his work and cites regular feedback from residents, visitors and team members, as the key to his job satisfaction and maintaining the Home’s outstanding catering standards.

Christine Foster
Christine FosterJob Title:Head of ActivitiesJoined: 2014

Christine began working at Princess Christine in 2014 as a part-time Activities Coordinator in one of the Home’s units, along with two other staff. Having completed her Level 3 NVQ in Leadership, Christine is now Head of Activities for the whole Home and has completed various training schemes including ‘Ladder to the Moon’, Namaste and ‘Daily Sparkle’.

Christine feels lucky to work in a role that is so rewarding and it brings her a lot of joy and satisfaction. Christine has grown the Activities staff team to eight people, receiving regular feedback about the wonderful person-centred care they provide to their residents; “Princess Christian is my home from home. I work with some amazing people and adore each and every one of our residents.”

Christine feels proud that the Home’s charitable group ‘Friends of Princess Christian’ has also gained more members, involving residents, staff and family members to have their say on upcoming events or fundraising ideas; She takes pleasure in witnessing improvements across all areas of the Home.

Citing her greatest achievements as completing her NVQ and being shortlisted for the Surrey Care Awards and the South East Care awards, Christine classes being able to engage with residents and make them happy every day as ‘the best achievement of all’.

Carol
Carol Job Title:Activities LeadJoined: 2019

Working as Activities Lead, Carol joined the team at Princess Christian in 2019. Working alongside Christine, Carol's responsibilities include providing person-centred care that improves our residents' physical and mental well-being. Carol looks forward to coming in to work everyday and enjoys getting to know all our residents and their families; she loves to make residents happy.

Ionela Sarmasag
Ionela SarmasagJob Title:Senior CarerJoined: 2016

"I joined the team at Princess Christian in February 2016, and I was very happy with this opportunity. Having started as a Carer, I am now a Senior Carer and I love the work I do! I hope that all my training and experience can be useful to all the beginners who join our team.

During my time here, I am grateful to have had the opportunity to finish my NVQ Level 2; I have now started to work towards my Level 3 and I am also part of the Dementia Champions programme. I feel very supported in developing my skills.
  

Every day for me is a happy experience with my family. I’m very proud to be part of the team and working at Princess Christian. I feel the management team is very supportive and always flexible."

Martin Butcher
Martin ButcherJob Title:Head of MaintenceJoined: 2022

Martin joined the team at Princess Christian Care Home in 2022 after 27 years working in Facilities Management for the Civil Service. Martin’s responsibilities include ensuring that he and his team continuously provide a safe and comfortable Home for our residents and team members through strategic planning, reactive repairs, and CQC statutory and mandatory compliance. Martin takes great pride in his work and the leadership of his team, knowing that residents are being well looked after and enjoying themselves throughout their later years of life.

Leo Mathew
Leo MathewJob Title:Full-Time Chartered PhysiotherapistJoined: 2010

I am Leo Mathew, a Chartered Physiotherapist working in Princess Christian Care Centre (Nellsar Ltd) in Knaphill, Woking. After completing my Bachelor’s degree in Physiotherapy from India in 1999, I began my career in different hospitals in India with neuro-rehabilitation as my primary area of interest. I have also achieved a postgraduate certificate in Neurorehabilitation from Brunel University, West London, in 2010.

My links with the Care Home began in 2010 when my wife Nisha started her career with Nellsar. Since then, I was a visiting Therapist providing my service to the care home residents privately. It was only in 2013; Mario Taherian (Registered Manager of Princess Christian Care Centre) invited me to join Princess Christian as a member of staff.

My decision to work with elderly has changed my perception of these fascinating human beings. At Princess Christian, I am very passionate about listening to these people, hearing their stories, and helping them in improving their level of independence as a person. I have learned a lot in the last few years through training but a lot more from interacting with our residents and listening to their life stories. Quite often I am surprised to see the rather young minds in many of our older residents. Their aspirations to regain their lost abilities are vigorous and can be turned into something that can progressively contribute to their well-being. I am also sad when these people are denied their opportunities for improving their quality of life by classifying them as a low prognostic category.

I am also a firm advocate for the need for community involvement in Care Homes and also work hard to help these peoples to regain their lost personhood. I wish to see a Care Home as a community, where quality of life for everyone in the community – staff, family, friends and residents – is valued. Everyone in a Care Home needs to have a sense of security, sense of continuity, sense of belonging, sense of purpose, sense of achievement and sense of significance (called the ‘Six Senses Framework’, developed by Professor Mike Nolan and colleagues at the University of Sheffield). Nurturing these ‘senses’ for residents, their families and staff is a vital part of improving care practice.

I am passionate about developing my career in elderly care and I am hugely ambitious about my future with Nellsar.

RESIDENTS’ COMMENTS:

Louisa Power (Resident and patient)

“I have known Leo for some time now. He is a physiotherapist who is very good and extremely helpful. He likes to keep in touch with everyone, all the time; so that he knows how things are going for each of them. Spending time with him is calming and helpful with all the problems for people like me in our old ages.”

Penuel Lincoln (Resident and patient)

“Leo is very understanding and kind. I believe that if anyone can help me to walk, it is him. Kind words and compassionate treatment is his style. He motivates and supports me with my hopes for walking again.”

Bernard Primarolo (Resident)

“He is a perfect man with a very kind and professional approach towards his patients. He knows how to motivate his clients and make them work towards set goals.”

Mario Taherian (Home Manager)

“I am delighted at being asked to write few lines about our Physiotherapist, Leo Mathew, as I am only full of praises for his in both professional and personal capacity. He has always been a very motivated person and has been quite keen to support me and our home. Leo plays a crucial role in our team. He has integrated very well into our management team, and I have very much pleasure to work with him at Princess Christian Care Centre.

“Leo’s approach with residents has been very professional and dignified. Leo can maintain excellent relationships with everyone he has worked with and can easily integrate with any team without difficulty. He is very good in his subject knowledge and always had been keen to learn new things. Leo’s communication skills are excellent and have got high capacity in networking.

“At a personal level, Leo is a well-disciplined, calm, positive, friendly and caring person with a pleasant personality.”

Frequently Asked Questions about Princess Christian Care Centre

What types of Care is Princess Christian Care Centre registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Princess Christian Care Centre have?

There are 86 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Princess Christian Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Princess Christian Care Centre to the centre of Woking?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

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