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Princess Christian Care Centre

Stafford Lake, Knaphill, Woking, Surrey GU21 2SJ
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All the nurses and care help assistants were wonderful and my husband was so well looked afterPatricia H(Wife of Resident/Service User)
Princess Christian Care Centre, Woking
The staff were always welcoming in the Pirbright Unit, I felt like one of the family.Susan S(Daughter of Resident/Service User)
Princess Christian Care Centre, Woking
I found the staff very welcoming and helpful. They are always caring and interactingR G(Nephew of Resident/Service User)
Princess Christian Care Centre, Woking

Situated in the beautiful village of Bisley near Woking, Princess Christian is an award-winning Care Home providing residential, rehabilitation, nursing, dementia and complex care services for 86 people, across three separate communities under one roof.

There are several lounge areas, conservatories and restaurant-style dining areas across the Pirbright, Bisley and Knaphill communities. There is also an onsite hair salon, sensory room and Physiotherapy treatment room, as well as comprehensive care facilities,...  

Care Provided by Princess Christian Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,950 - £2,000£1,950 - £2,000
Residential Dementia Care£1,950 - £2,000£1,950 - £2,000
Nursing Care£1,950 - £2,000£1,950 - £2,000
Nursing Dementia Care£1,950 - £2,000£1,950 - £2,000

NHS-Funded Nursing Care (FNC) is additional to standard fees and application is completed after admission. The package we offer includes personal care, room service, medication, recreational and well-being and fitness. Fees exclude Chiropodist service, hairdressing.

Contact Princess Christian Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ana Mitu(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (86)
  • Couples/Companion Rooms (2)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • The maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch.

Princess Christian Care Centre Reviews (156)

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9.7

Princess Christian Care Centre has a Review Score of 9.7 (9.741) out of 10, based on 26 reviews in the last 2 years. Over all time Princess Christian Care Centre has 156 reviews.

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Review from Charles C (Son of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience

My mother was cared for with great affection and dignity throughout a long stay at the care centre, especially during her last few weeks. I would, without hesitation recommend Princess Christian Care Centre.

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Review from Patricia N (Wife of Resident) published on 22 November 2018 Submitted via Postal Card
Overall Experience

I did sometimes feel there was not sufficient nursing staff. I thought that the activities lady who provided my husband with activities i.e music and talking to him of his interests was very impressive. I was really comforted to know she had a part in his care.

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Review from H S (Daughter of Resident) published on 13 November 2018 Submitted via Postal Card
Overall Experience
Our mother spent the last five years of her life at this home.
We truly believe she felt that it was a home to her.
We were able to relax knowing how well she was being cared for.
We were always kept up to date about her condition and we felt able to discuss anything if we needed to.

This is all due to the hard work of the staff, making it a happy, caring environment.

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Review from B K (Wife of Resident) published on 13 November 2018 Submitted via Postal Card
Overall Experience

My husband was made very welcome and received every possible care he needed. The management and staff proved to be very helpful, patient and caring.

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Review from Barbara D (Stepdaughter of Resident) published on 13 November 2018 Submitted via Website
Overall Experience

My stepfather has been in Princess Christian Care Home for over a year and we have been very impressed with all aspects of his care and with communication by the staff. He can exhibit some very challenging behaviour but at no time have I ever heard the staff be anything other than polite and pleasant with him and all other residents. I would not hesitate to recommend this home.

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Review from Mary R (Sister-in-law of Resident) published on 2 October 2018 Submitted via Postal Card
Overall Experience

On visiting the care home, always found staff friendly and very helpful and the Manager very supportive and considerate.

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Review from Helen N (Niece of Resident) published on 26 September 2018 Submitted via Postal Card
Overall Experience

The care my elderly Aunt received in the six years she was at the centre was excellent. I never had to complain about anything, care was first class. In the last little while she wasn't very mobile and when there was entertainment or music it was no problem for the staff to take her in the wheelchair. My aunt reached 100 years of age in April and she was spoilt and made a fuss of. In her last few weeks, she was mostly bedridden and her personal care and overall care was wonderful. I would have no hesitation to recommend the centre to anyone looking for the best care for their relative.

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Review from Ian S (Son of Resident) published on 21 September 2018 Submitted via Postal Card
Overall Experience

We found the quality of care and attention extremely high, even with the extreme problems our father had. Patient and attentive staff. Thank you very much.

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Review from P W (Nephew of Resident) published on 21 September 2018 Submitted via Postal Card
Overall Experience

Staff very caring, always ready to help. Very friendly welcome when visiting. Always looking out for the welfare of the residents.

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Review from Mary B (Wife of Resident) published on 4 September 2018 Submitted via Postal Card
Overall Experience

After visiting many care homes we knew immediately that this was the place we wanted my husband to be.

Every member of staff had a smile and a kind word. Nothing was too much trouble. They went above and beyond the call of duty.

I could not have got through the last year without them. Thank you.

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Review from Michael B (Son of Resident) published on 29 August 2018 Submitted via Postal Card
Overall Experience
Excellent level of care in difficult circumstances.
Staff were polite and conscientious displaying a lot of compassion. I enjoyed talking to them about my father and they gave positive feedback on my father who was at times difficult to manage.

Above all, my dad's partner was supported when she visited.

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Review from Kelvin L (Son of Resident) published on 8 August 2018 Submitted via Postal Card
Overall Experience
Always welcoming, friendly and helpful staff on every visit.
Caring for my relative and even me on my long visits.

A high level of respect and dignity was shown from all the staff near and at the end of my father's life.

Reply from Mario Taherian, Manager at Princess Christian Care Centre
Dear Kelvin,

Thank you so much for the great review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

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Review from Jane W (Daughter of Resident) published on 8 August 2018 Submitted via Postal Card
Overall Experience

My mother spent the last few months of her life in PCCC, moving her there was a decision I never regretted. The staff cared for her with love and consideration and she quickly became assimilated into the community. Our concerns were listened to and dealt with promptly. The activities team were particularly good and engaged with her in so many ways. At the end, the staff were brilliant. So kind and caring.

Reply from Mario Taherian, Manager at Princess Christian Care Centre
Dear Jane,

Thank you so much for the great review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

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Review from Robert B (Stepson of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience

We are very satisfied with the whole experience of my step mother's time in Princess Christian Care Centre.

Reply from Mario Taherian, Manager at Princess Christian Care Centre

Dear Robert, thank you so much for the great review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

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Review from D S (Granddaughter of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience
I had never been in this situation where a family member was in a care home. I couldn't believe how amazing and caring all your staff were, nothing was ever too much trouble. My grandad built lovely relationships with the staff. This was a nice thing to know when we weren't able to visit.

I can't thank all the staff, who looked after my grandad, enough and I will always be so grateful.

Reply from Mario Taherian, Manager at Princess Christian Care Centre

Dear D S, thank you so much for the great review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

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Review from Kay B (Daughter of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience
This is a very well run and caring home.
The staff were also polite and supportive.
I was kept informed at all times.

I cannot praise them highly enough.

Reply from Mario Taherian, Manager at Princess Christian Care Centre

Dear Kay, Thank you so much for the great review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

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Review from M A E F (Friend of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience

My friend was diagnosed with metastatic cancer and the staff and management of Princess Christian Care Centre treated her with love and utmost care. I am very pleased that they facilitated travel arrangements for her to fly home abroad to be with her family.

Reply from Mario Taherian, Manager at Princess Christian Care Centre

Dear E F, thank you so much for the great review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

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Review from J S (Daughter of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience

I am so happy with the care my Dad received, he was only in the home for 3 weeks but I could not praise the home enough. Nurses and carers were wonderful, I was able to be with Dad until the end.

Reply from Mario Taherian, Manager at Princess Christian Care Centre

Dear J S, thank you so much for the great review. We really appreciate you taking the time out to share your experience with us.

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Review from J B (Sister of Resident) published on 20 March 2018 Submitted via Postal Card
Overall Experience

Overall very pleased with the level of care my sister receives during her time at Princess Christian. I found the staff very friendly, helpful and approachable. The standard of cleanliness was very good and the food generally excellent. Although my sister chose not to participate in activities the choices were available.

Reply from Mario Taherian, Registered Manager at Princess Christian Care Centre

Dear Judith, thank you so much for the great review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

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Review from Simon F (Son of Resident) published on 20 March 2018 Submitted via Postal Card
Overall Experience

Sincere thanks to the entire Princess Christian team for their professionalism and care in relation to my father. The entire team treated Dad with dignity, encouragement and respect. Special mention to the nurses, carer, senior and the Manager. Sincere thanks.

Reply from Mario Taherian, Registered Manager at Princess Christian Care Centre

Dear Simon, thank you so much for the great review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 August 2022
Overall
Good
  • CaringGood
  • EffectiveOutstanding
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (26) & Events (0)

News
  • 30 Jul 2026

    There has been a real buzz around our Care Home in Woking recently, with every day bringing something different for our residents to enjoy. From keeping active in the garden...

  • 16 Jul 2026

    Our Cooking Club brought plenty of fun to our Care Home in Woking, as our residents joined our Head Chef Cosmin and Activities Team members Abbey and Aletta to bake...

  • 11 Jun 2026

    In May, Nellsar Homes came together for the Love to Care Art Competition, inviting residents and team members to create artwork inspired by the words ‘Love to Care’. Here at...

Upcoming Events

There are no upcoming events for Princess Christian Care Centre.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Nellsar Care Homes
  • 30 Jun 2021Recipient: Nellsar Care Homes
  • 28 Feb 2020Recipient: Nellsar Care Homes

Accreditations

There are no accreditations posted yet for Princess Christian Care Centre.

Meet the Team (10)

Nisha Leo
Nisha LeoJob Title:Home ManagerJoined: 2010

Since joining Princess Christian in 2010 as a Senior Registered Nurse, Nisha has progressed to the role of Home Manager, responsible for overseeing the clinical management of the Home. Holding a Postgraduate Diploma in Dementia Studies, Nisha won the Regional Great British Care Award for Frontline Leader in 2021 and was awarded the prestigious title of Queen's Nurse in 2023. A strong advocate for safe, high quality person-centred care, Nisha ensures all team members are highly trained, and she leads by example while continuously sharing best practises for care planning, record making, maintaining standards, and quality and compliance. Enjoying its diversity and complexity, creating a positive and supportive work environment is another key aspect Nisha’s role, and she finds it rewarding to empower her team and witness their professional growth.

Beth Fernandez
Beth FernandezJob Title:Quality and Compliance ManagerJoined: 2011

Beth has been a part of the Nellsar family since 2011, when joining the team at Princess Christian as Deputy Manager, until 2018. Returning in 2022, Beth assumed the role of Quality and Compliance Manager. Beth is very passionate about promoting excellent care for our residents and she is responsible for quality assurance and compliance strategies that ensure exceptional service quality, governance, and compliance. Inspired by collaboration with other teams in our Homes, Beth is driven to consistently improve the services we offer, monitoring progress and promoting positive change.

Sona Joseph
Sona JosephJob Title:Pirbright Unit Manager

Sona started her career as a Nellsar trained OSCE Nurse, and she is delighted to have progressed to Unit Manager with the support of the management team at Princess Christian. Sona truly enjoys her role and is passionate about working directly with our residents and their families, contributing to improving their everyday lives. Sona is dedicated to ensuring that our residents’ care needs are met to the highest standards, with professionalism, compassion, and respect. Sona is also committed to fostering a positive work culture, encouraging teamwork, and ensuring that each day is as fulfilling and productive as possible; her responsibilities include supervising and mentoring junior nurses and team members, in her role as a practice supervisor. Leading the delivery of clinical care, Sona is proud to have successfully completed the Lead to Succeed course, further enhancing her leadership skills, and she takes pride in being a member of the National Tissue Viability Team.

Cosmin Cristea
Cosmin CristeaJob Title:Head ChefJoined: 2015

"My name is Cosmin Cristea and I work as a the Head Chef here at Princess Christian. Having started working at the Home in 2015, I first began working as a Kitchen Assistant, and progressed to Chef Assistant, then Chef, before being promoted to Head Chef.

I have completed many training programmes over the years including an NVG Intermediate Level Apprenticeship in Food Production and Cooking, Level 3 Supervising Food Safety in Catering, and all the required in-house training courses for my catering roles. I started a Level 5 Management course and I look forward to resuming the training soon, having been interrupted as a result of the pandemic.

What I most enjoy about my job as Head Chef is having the opportunity to cook for our residents and guests; seeing the satisfaction on everyone's faces really makes me happy. Cooking and baking has become my number one passion which encourages me to carry on and develop and learn new flavours and recipes.

Working very closely with my team, I have seen many positive changes take place over the years. Many members of the Catering Team have started to develop, including enrolling onto NVQ and Nutrition Curses. The knowledge we have now, working as a team, is reflected in the quality of our residents' meals. We've achieved a five-star food hygiene rating, we consistently create new menus, and we are proficient at creating menus for residents with special dietary requirements.

Our Head of Catering, Adrian Silaghi, has been a great support to me since I began working at Princess Christian back in 2015. He has always believed in me and has been a great help. Our Registered General Manager, Mario Taherian, has also consistently encouraged and supported myself and the Catering Team in new ideas and projects.

I am very proud of myself for having achieved so much in my time at Princess Christian – my professional qualifications and the recognition from our residents that they enjoy the food we prepare for them. I am also proud of my “Cooking with Chef Cosmin Club" where, together with residents, we cook together every Friday. They love to share stories and memories about cooking at home, and they enjoy sharing recipes with me. Working closely with our Activities Team, "Cooking with Cosmin" has become something we all look forward to and that brings me great joy.

Working with my wonderful Kitchen Team is a privilege. They are very keen and open to learning new skills; they trust and follow me with an open mind, whilst also developing their knowledge.

My future aspirations include restarting my Management NYQ, and elevating our catering provision to a whole new level with new menus, and new puréed, minced and moist options for our residents with special requirements.

The best aspect of working as part of such a great team at Princess Christian is having the opportunity to make a difference to a person's life. Being able to bring a smile to someone's face, and to work in a collective with so many different cultures, traditions backgrounds, makes for a very interesting work life. There is a lot to discover and learn from each other if we are open to listening and sharing our knowledge."

Cristian Pitic
Cristian PiticJob Title:Chef and Head of HospitalityJoined: 2018

Cristian first began working at Princess Christian as a Kitchen Assistant in 2018; with the support of his colleagues and Home Manager, he has progressed to Head of Hospitality with a wealth of qualifications including Level 3 Senior Production Chef. Consistently optimising food service, quality, compliance and customer satisfaction are at the heart of Cristian’s role and he supports his team to develop their skills with regular training. Cristian manages the Dining Team and excellent food service across the three restaurants at Princess Christian, ensuring the highest quality, taste and dining experience throughout. Cristian takes great pride in his work and cites regular feedback from residents, visitors and team members, as the key to his job satisfaction and maintaining the Home’s outstanding catering standards.

Christine Foster
Christine FosterJob Title:Head of ActivitiesJoined: 2014

Christine began working at Princess Christine in 2014 as a part-time Activities Coordinator in one of the Home’s units, along with two other staff. Having completed her Level 3 NVQ in Leadership, Christine is now Head of Activities for the whole Home and has completed various training schemes including ‘Ladder to the Moon’, Namaste and ‘Daily Sparkle’.

Christine feels lucky to work in a role that is so rewarding and it brings her a lot of joy and satisfaction. Christine has grown the Activities staff team to eight people, receiving regular feedback about the wonderful person-centred care they provide to their residents; “Princess Christian is my home from home. I work with some amazing people and adore each and every one of our residents.”

Christine feels proud that the Home’s charitable group ‘Friends of Princess Christian’ has also gained more members, involving residents, staff and family members to have their say on upcoming events or fundraising ideas; She takes pleasure in witnessing improvements across all areas of the Home.

Citing her greatest achievements as completing her NVQ and being shortlisted for the Surrey Care Awards and the South East Care awards, Christine classes being able to engage with residents and make them happy every day as ‘the best achievement of all’.

Carol
Carol Job Title:Activities LeadJoined: 2019

Working as Activities Lead, Carol joined the team at Princess Christian in 2019. Working alongside Christine, Carol's responsibilities include providing person-centred care that improves our residents' physical and mental well-being. Carol looks forward to coming in to work everyday and enjoys getting to know all our residents and their families; she loves to make residents happy.

Ionela Sarmasag
Ionela SarmasagJob Title:Senior CarerJoined: 2016

"I joined the team at Princess Christian in February 2016, and I was very happy with this opportunity. Having started as a Carer, I am now a Senior Carer and I love the work I do! I hope that all my training and experience can be useful to all the beginners who join our team.

During my time here, I am grateful to have had the opportunity to finish my NVQ Level 2; I have now started to work towards my Level 3 and I am also part of the Dementia Champions programme. I feel very supported in developing my skills.
  

Every day for me is a happy experience with my family. I’m very proud to be part of the team and working at Princess Christian. I feel the management team is very supportive and always flexible."

Martin Butcher
Martin ButcherJob Title:Head of MaintenceJoined: 2022

Martin joined the team at Princess Christian Care Home in 2022 after 27 years working in Facilities Management for the Civil Service. Martin’s responsibilities include ensuring that he and his team continuously provide a safe and comfortable Home for our residents and team members through strategic planning, reactive repairs, and CQC statutory and mandatory compliance. Martin takes great pride in his work and the leadership of his team, knowing that residents are being well looked after and enjoying themselves throughout their later years of life.

Leo Mathew
Leo MathewJob Title:Full-Time Chartered PhysiotherapistJoined: 2010

I am Leo Mathew, a Chartered Physiotherapist working in Princess Christian Care Centre (Nellsar Ltd) in Knaphill, Woking. After completing my Bachelor’s degree in Physiotherapy from India in 1999, I began my career in different hospitals in India with neuro-rehabilitation as my primary area of interest. I have also achieved a postgraduate certificate in Neurorehabilitation from Brunel University, West London, in 2010.

My links with the Care Home began in 2010 when my wife Nisha started her career with Nellsar. Since then, I was a visiting Therapist providing my service to the care home residents privately. It was only in 2013; Mario Taherian (Registered Manager of Princess Christian Care Centre) invited me to join Princess Christian as a member of staff.

My decision to work with elderly has changed my perception of these fascinating human beings. At Princess Christian, I am very passionate about listening to these people, hearing their stories, and helping them in improving their level of independence as a person. I have learned a lot in the last few years through training but a lot more from interacting with our residents and listening to their life stories. Quite often I am surprised to see the rather young minds in many of our older residents. Their aspirations to regain their lost abilities are vigorous and can be turned into something that can progressively contribute to their well-being. I am also sad when these people are denied their opportunities for improving their quality of life by classifying them as a low prognostic category.

I am also a firm advocate for the need for community involvement in Care Homes and also work hard to help these peoples to regain their lost personhood. I wish to see a Care Home as a community, where quality of life for everyone in the community – staff, family, friends and residents – is valued. Everyone in a Care Home needs to have a sense of security, sense of continuity, sense of belonging, sense of purpose, sense of achievement and sense of significance (called the ‘Six Senses Framework’, developed by Professor Mike Nolan and colleagues at the University of Sheffield). Nurturing these ‘senses’ for residents, their families and staff is a vital part of improving care practice.

I am passionate about developing my career in elderly care and I am hugely ambitious about my future with Nellsar.

RESIDENTS’ COMMENTS:

Louisa Power (Resident and patient)

“I have known Leo for some time now. He is a physiotherapist who is very good and extremely helpful. He likes to keep in touch with everyone, all the time; so that he knows how things are going for each of them. Spending time with him is calming and helpful with all the problems for people like me in our old ages.”

Penuel Lincoln (Resident and patient)

“Leo is very understanding and kind. I believe that if anyone can help me to walk, it is him. Kind words and compassionate treatment is his style. He motivates and supports me with my hopes for walking again.”

Bernard Primarolo (Resident)

“He is a perfect man with a very kind and professional approach towards his patients. He knows how to motivate his clients and make them work towards set goals.”

Mario Taherian (Home Manager)

“I am delighted at being asked to write few lines about our Physiotherapist, Leo Mathew, as I am only full of praises for his in both professional and personal capacity. He has always been a very motivated person and has been quite keen to support me and our home. Leo plays a crucial role in our team. He has integrated very well into our management team, and I have very much pleasure to work with him at Princess Christian Care Centre.

“Leo’s approach with residents has been very professional and dignified. Leo can maintain excellent relationships with everyone he has worked with and can easily integrate with any team without difficulty. He is very good in his subject knowledge and always had been keen to learn new things. Leo’s communication skills are excellent and have got high capacity in networking.

“At a personal level, Leo is a well-disciplined, calm, positive, friendly and caring person with a pleasant personality.”

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