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- Princess Christian Care Centre care home

All the nurses and care help assistants were wonderful and my husband was so well looked afterPatricia H(Wife of Resident/Service User)

The staff were always welcoming in the Pirbright Unit, I felt like one of the family.Susan S(Daughter of Resident/Service User)

I found the staff very welcoming and helpful. They are always caring and interactingR G(Nephew of Resident/Service User)

All the nurses and care help assistants were wonderful and my husband was so well looked afterPatricia H(Wife of Resident/Service User)

The staff were always welcoming in the Pirbright Unit, I felt like one of the family.Susan S(Daughter of Resident/Service User)

I found the staff very welcoming and helpful. They are always caring and interactingR G(Nephew of Resident/Service User)

Situated in the beautiful village of Bisley near Woking, Princess Christian is an award-winning Care Home providing residential, rehabilitation, nursing, dementia and complex care services for 86 people, across three separate communities under one roof.
There are several lounge areas, conservatories and restaurant-style dining areas across the Pirbright, Bisley and Knaphill communities. There is also an onsite hair salon, sensory room and Physiotherapy treatment room, as well as comprehensive care facilities,...
Care Provided by Princess Christian Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 96 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
NHS-Funded Nursing Care (FNC) is additional to standard fees and application is completed after admission. The package we offer includes personal care, room service, medication, recreational and well-being and fitness. Fees exclude Chiropodist service, hairdressing.
The price(s) shown are provided by the care home. Contact Princess Christian Care Centre for full pricing details and T&Cs.
Contact Princess Christian Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Ana Mitu(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (86)
- Couples/Companion Rooms (2)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- The maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch.
Princess Christian Care Centre Reviews (156)
Princess Christian Care Centre has a Review Score of 9.7 (9.741) out of 10, based on 26 reviews in the last 2 years.
Over all time Princess Christian Care Centre has 156 reviews.
A care staff member brought tea into Auntie's room and with great care, patience, humanity and respect, encouraged Auntie to eat and drink. Not an easy task with a patient with Dementia. Even at difficult parts/moments, showed immense care and understanding of how to interact with Auntie.
Our sincere thanks to the staff who are always pleasant and happy to give information. It also appears that Auntie's room has been made more cheerful with art on the walls and nicer bedding.
Dear Joy, thank you so much for the great review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.
My mother became a popular resident amongst most of the staff. The odd staff member I found to be slack in their duties but I put my concerns to management and they were promptly dealt with. My mother passed away with dignity and respect, and I was given compassion and the time I needed to deal with her passing.
Dear Catherine, thank you so much for the great review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.
The staff at Princess Christian Care Centre are fantastic, very caring and attentive. The home was always clean and welcoming. The staff that were on duty when my mum passed away were amazing and supportive. However, my only negative comment would be no aftercare or support offered.
Both my parents have spent the end of their lives at Princess Christian. They were cared for with respect, dignity, compassion and affection. The nursing staff are excellent and communicated regularly with us so we were always informed.
The whole staff, carers, cleaners, laundry, reception, activity staff, physio etc are like a family rather than paid staff just 'doing a job'.
My father was admitted in October 2016. He received palliative care only, with a deteriorating neurological condition. The staff were caring and considerate, showing respect for my father. They also made sure we were 'fed and watered'! We could visit at any time and stay as long as we wished. Any concerns were dealt with promptly.
My husband was always treated with the utmost respect during his stay. The staff were attentive to his needs at all times. He felt safe and secure. Great consideration was always given to his complex needs, both mental and physical. Everything was done to maintain his dignity in all circumstances.
The staff at this home were exceptional. My father built a real rapport with same as he was there fairly long term. They always had a smile, very local to us - his condition was complex, nothing was too much trouble! Wonderful care.
My husband was treated extremely well, cannot praise staff enough.
Staff friendly, Residents always clean and smelling fresh. Care home always clean.
My mother suffered Alzheimer's and spent the last 4 months of her life at Princess Christian. During that time all the staff were caring, thoughtful and considerate. They understand the needs of their tenants and how this terrible illness affects the friends and relatives of the sufferer. Every visit was met by a welcome from every member of staff, it did not matter if they were the admin, nurses, carers or cleaners. The smile and welcome was there. The offer of a drink or something to eat was also always on offer. We were kept informed of my mother's health by regular telephone updates as well as face to face chats when we visited. When the end was near the staff were there 24/7 with my mother so she was never alone. I cannot thank them all enough for helping us through a very difficult time.
Mother moved to Princess Christian Care Centre when she needed nursing care and could no longer stay at the residential home. The staff were all very attentive and worked hard to ensure she felt at home. They paid great attention to mothers needs and made sure they cared for her in a way she wanted. She had a lost the ability to speak but they paid attention to her body language and were amazing.
I don't know what the secret is, but this is what every care home should aspire to be.
She had been at the home for over four years and obviously gradually declined during the time.
The staff were amazing. Kind, supportive and professional.
I am so glad she spent her final days at Princess Christian Care Centre.
The staff couldn't do enough for her, they all spoke to her when they passed which made her feel like she had a large family around her.
I hope when I get too frail to look after myself there will be places like Princess Christian Care Centre around.
My mum did have a couple of low days but a quick chat with the staff and my next visit her mood was lifted.
What a lovely clean care centre. All the staff we met and dealt with were professional and helpful. Mum was always clean, hydrated and fed. She was greeted by name and spoken to in a caring manner
I was very impressed by the loving care given by the staff to my husband and family. They listened to our requests for his care and were always kind and sympathetic with time to talk with us.
My mother was in the Princess Christian Care Centre for three weeks. You could not have had better attention all the carers were excellent and could not have done any more for you. Everyone was jolly and always had a smile on their face.
My wife was terminally ill with a brain tumour. We approached the Princess Christian Care Centre while my wife was a patient at hospital. From our first telephone call to the care home we were treated with respect and given all the information needed to make a decision. The courtesy of the staff was excellent and the manager was kind, considerate, helpful and took on the organising of the transit and care of my wife. Despite only being in their care for 8 days, my wife was most comfortable, peaceful and truly well cared for. I have no hesitation in recommending this care home.
My mother enjoyed her last year at the home and it was a pleasure to visit her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 August 2022Good
- CaringGood
- EffectiveOutstanding
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (0)
- 30 Jul 2026
There has been a real buzz around our Care Home in Woking recently, with every day bringing something different for our residents to enjoy. From keeping active in the garden...
- 16 Jul 2026
Our Cooking Club brought plenty of fun to our Care Home in Woking, as our residents joined our Head Chef Cosmin and Activities Team members Abbey and Aletta to bake...
- 11 Jun 2026
In May, Nellsar Homes came together for the Love to Care Art Competition, inviting residents and team members to create artwork inspired by the words ‘Love to Care’. Here at...
There are no upcoming events for Princess Christian Care Centre.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for Princess Christian Care Centre.
Meet the Team (10)

Since joining Princess Christian in 2010 as a Senior Registered Nurse, Nisha has progressed to the role of Home Manager, responsible for overseeing the clinical management of the Home. Holding a Postgraduate Diploma in Dementia Studies, Nisha won the Regional Great British Care Award for Frontline Leader in 2021 and was awarded the prestigious title of Queen's Nurse in 2023. A strong advocate for safe, high quality person-centred care, Nisha ensures all team members are highly trained, and she leads by example while continuously sharing best practises for care planning, record making, maintaining standards, and quality and compliance. Enjoying its diversity and complexity, creating a positive and supportive work environment is another key aspect Nisha’s role, and she finds it rewarding to empower her team and witness their professional growth.

Beth has been a part of the Nellsar family since 2011, when joining the team at Princess Christian as Deputy Manager, until 2018. Returning in 2022, Beth assumed the role of Quality and Compliance Manager. Beth is very passionate about promoting excellent care for our residents and she is responsible for quality assurance and compliance strategies that ensure exceptional service quality, governance, and compliance. Inspired by collaboration with other teams in our Homes, Beth is driven to consistently improve the services we offer, monitoring progress and promoting positive change.

Sona started her career as a Nellsar trained OSCE Nurse, and she is delighted to have progressed to Unit Manager with the support of the management team at Princess Christian. Sona truly enjoys her role and is passionate about working directly with our residents and their families, contributing to improving their everyday lives. Sona is dedicated to ensuring that our residents’ care needs are met to the highest standards, with professionalism, compassion, and respect. Sona is also committed to fostering a positive work culture, encouraging teamwork, and ensuring that each day is as fulfilling and productive as possible; her responsibilities include supervising and mentoring junior nurses and team members, in her role as a practice supervisor. Leading the delivery of clinical care, Sona is proud to have successfully completed the Lead to Succeed course, further enhancing her leadership skills, and she takes pride in being a member of the National Tissue Viability Team.

"My name is Cosmin Cristea and I work as a the Head Chef here at Princess Christian. Having started working at the Home in 2015, I first began working as a Kitchen Assistant, and progressed to Chef Assistant, then Chef, before being promoted to Head Chef.
I have completed many training programmes over the years including an NVG Intermediate Level Apprenticeship in Food Production and Cooking, Level 3 Supervising Food Safety in Catering, and all the required in-house training courses for my catering roles. I started a Level 5 Management course and I look forward to resuming the training soon, having been interrupted as a result of the pandemic.
What I most enjoy about my job as Head Chef is having the opportunity to cook for our residents and guests; seeing the satisfaction on everyone's faces really makes me happy. Cooking and baking has become my number one passion which encourages me to carry on and develop and learn new flavours and recipes.
Working very closely with my team, I have seen many positive changes take place over the years. Many members of the Catering Team have started to develop, including enrolling onto NVQ and Nutrition Curses. The knowledge we have now, working as a team, is reflected in the quality of our residents' meals. We've achieved a five-star food hygiene rating, we consistently create new menus, and we are proficient at creating menus for residents with special dietary requirements.
Our Head of Catering, Adrian Silaghi, has been a great support to me since I began working at Princess Christian back in 2015. He has always believed in me and has been a great help. Our Registered General Manager, Mario Taherian, has also consistently encouraged and supported myself and the Catering Team in new ideas and projects.
I am very proud of myself for having achieved so much in my time at Princess Christian – my professional qualifications and the recognition from our residents that they enjoy the food we prepare for them. I am also proud of my “Cooking with Chef Cosmin Club" where, together with residents, we cook together every Friday. They love to share stories and memories about cooking at home, and they enjoy sharing recipes with me. Working closely with our Activities Team, "Cooking with Cosmin" has become something we all look forward to and that brings me great joy.
Working with my wonderful Kitchen Team is a privilege. They are very keen and open to learning new skills; they trust and follow me with an open mind, whilst also developing their knowledge.
My future aspirations include restarting my Management NYQ, and elevating our catering provision to a whole new level with new menus, and new puréed, minced and moist options for our residents with special requirements.
The best aspect of working as part of such a great team at Princess Christian is having the opportunity to make a difference to a person's life. Being able to bring a smile to someone's face, and to work in a collective with so many different cultures, traditions backgrounds, makes for a very interesting work life. There is a lot to discover and learn from each other if we are open to listening and sharing our knowledge."

Cristian first began working at Princess Christian as a Kitchen Assistant in 2018; with the support of his colleagues and Home Manager, he has progressed to Head of Hospitality with a wealth of qualifications including Level 3 Senior Production Chef. Consistently optimising food service, quality, compliance and customer satisfaction are at the heart of Cristian’s role and he supports his team to develop their skills with regular training. Cristian manages the Dining Team and excellent food service across the three restaurants at Princess Christian, ensuring the highest quality, taste and dining experience throughout. Cristian takes great pride in his work and cites regular feedback from residents, visitors and team members, as the key to his job satisfaction and maintaining the Home’s outstanding catering standards.

Christine began working at Princess Christine in 2014 as a part-time Activities Coordinator in one of the Home’s units, along with two other staff. Having completed her Level 3 NVQ in Leadership, Christine is now Head of Activities for the whole Home and has completed various training schemes including ‘Ladder to the Moon’, Namaste and ‘Daily Sparkle’.
Christine feels lucky to work in a role that is so rewarding and it brings her a lot of joy and satisfaction. Christine has grown the Activities staff team to eight people, receiving regular feedback about the wonderful person-centred care they provide to their residents; “Princess Christian is my home from home. I work with some amazing people and adore each and every one of our residents.”
Christine feels proud that the Home’s charitable group ‘Friends of Princess Christian’ has also gained more members, involving residents, staff and family members to have their say on upcoming events or fundraising ideas; She takes pleasure in witnessing improvements across all areas of the Home.
Citing her greatest achievements as completing her NVQ and being shortlisted for the Surrey Care Awards and the South East Care awards, Christine classes being able to engage with residents and make them happy every day as ‘the best achievement of all’.

Working as Activities Lead, Carol joined the team at Princess Christian in 2019. Working alongside Christine, Carol's responsibilities include providing person-centred care that improves our residents' physical and mental well-being. Carol looks forward to coming in to work everyday and enjoys getting to know all our residents and their families; she loves to make residents happy.

"I joined the team at Princess Christian in February 2016, and I was very happy with this opportunity. Having started as a Carer, I am now a Senior Carer and I love the work I do! I hope that all my training and experience can be useful to all the beginners who join our team.
During my time here, I am grateful to have had the opportunity to finish my NVQ Level 2; I have now started to work towards my Level 3 and I am also part of the Dementia Champions programme. I feel very supported in developing my skills.Every day for me is a happy experience with my family. I’m very proud to be part of the team and working at Princess Christian. I feel the management team is very supportive and always flexible."

Martin joined the team at Princess Christian Care Home in 2022 after 27 years working in Facilities Management for the Civil Service. Martin’s responsibilities include ensuring that he and his team continuously provide a safe and comfortable Home for our residents and team members through strategic planning, reactive repairs, and CQC statutory and mandatory compliance. Martin takes great pride in his work and the leadership of his team, knowing that residents are being well looked after and enjoying themselves throughout their later years of life.

I am Leo Mathew, a Chartered Physiotherapist working in Princess Christian Care Centre (Nellsar Ltd) in Knaphill, Woking. After completing my Bachelor’s degree in Physiotherapy from India in 1999, I began my career in different hospitals in India with neuro-rehabilitation as my primary area of interest. I have also achieved a postgraduate certificate in Neurorehabilitation from Brunel University, West London, in 2010.
My links with the Care Home began in 2010 when my wife Nisha started her career with Nellsar. Since then, I was a visiting Therapist providing my service to the care home residents privately. It was only in 2013; Mario Taherian (Registered Manager of Princess Christian Care Centre) invited me to join Princess Christian as a member of staff.
My decision to work with elderly has changed my perception of these fascinating human beings. At Princess Christian, I am very passionate about listening to these people, hearing their stories, and helping them in improving their level of independence as a person. I have learned a lot in the last few years through training but a lot more from interacting with our residents and listening to their life stories. Quite often I am surprised to see the rather young minds in many of our older residents. Their aspirations to regain their lost abilities are vigorous and can be turned into something that can progressively contribute to their well-being. I am also sad when these people are denied their opportunities for improving their quality of life by classifying them as a low prognostic category.
I am also a firm advocate for the need for community involvement in Care Homes and also work hard to help these peoples to regain their lost personhood. I wish to see a Care Home as a community, where quality of life for everyone in the community – staff, family, friends and residents – is valued. Everyone in a Care Home needs to have a sense of security, sense of continuity, sense of belonging, sense of purpose, sense of achievement and sense of significance (called the ‘Six Senses Framework’, developed by Professor Mike Nolan and colleagues at the University of Sheffield). Nurturing these ‘senses’ for residents, their families and staff is a vital part of improving care practice.
I am passionate about developing my career in elderly care and I am hugely ambitious about my future with Nellsar.
RESIDENTS’ COMMENTS:
Louisa Power (Resident and patient)“I have known Leo for some time now. He is a physiotherapist who is very good and extremely helpful. He likes to keep in touch with everyone, all the time; so that he knows how things are going for each of them. Spending time with him is calming and helpful with all the problems for people like me in our old ages.”
Penuel Lincoln (Resident and patient)“Leo is very understanding and kind. I believe that if anyone can help me to walk, it is him. Kind words and compassionate treatment is his style. He motivates and supports me with my hopes for walking again.”
Bernard Primarolo (Resident)“He is a perfect man with a very kind and professional approach towards his patients. He knows how to motivate his clients and make them work towards set goals.”
Mario Taherian (Home Manager)“I am delighted at being asked to write few lines about our Physiotherapist, Leo Mathew, as I am only full of praises for his in both professional and personal capacity. He has always been a very motivated person and has been quite keen to support me and our home. Leo plays a crucial role in our team. He has integrated very well into our management team, and I have very much pleasure to work with him at Princess Christian Care Centre.
“Leo’s approach with residents has been very professional and dignified. Leo can maintain excellent relationships with everyone he has worked with and can easily integrate with any team without difficulty. He is very good in his subject knowledge and always had been keen to learn new things. Leo’s communication skills are excellent and have got high capacity in networking.
“At a personal level, Leo is a well-disciplined, calm, positive, friendly and caring person with a pleasant personality.”
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