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Winchester Heights Care Home - Avery Collection

Stockbridge Road, Winchester, Hampshire SO22 5JH
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Winchester Heights Care Home - Avery Collection, Winchester
Winchester Heights Care Home - Avery Collection, Winchester
Winchester Heights Care Home - Avery Collection, Winchester

Winchester Heights Care Home delivers premier residential, nursing, dementia, and respite care services. Boasting 98 fully furnished rooms, residents can select from an array of studio apartments, each featuring an en-suite bathroom, kitchenette, and spacious lounge area. Companion suites are also available for couples seeking additional support in their retirement years.

The residence seamlessly blends elegant and contemporary designs, incorporating a variety of amenities, including a salon, therapy room, and multiple...  

Care Provided by Winchester Heights Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 103 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,650
Residential Dementia CareFrom £1,650From £1,750
Nursing CareFrom £1,650From £1,750
Nursing Dementia CareFrom £1,650From £1,850

Contact Winchester Heights Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Diana Tatpati(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (103)

Winchester Heights Care Home - Avery Collection Reviews (148)

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10

Winchester Heights Care Home - Avery Collection has a Review Score of 10 (9.988) out of 10, based on 21 reviews in the last 2 years. Over all time Winchester Heights Care Home - Avery Collection has 148 reviews.

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Showing 148 reviews matching selected criteria
Review from M W (Resident / Service User) published on 5 February 2016 Submitted via Postal Card
Overall Experience

Please can we have two people to help with the breakfasts. I find the food at dinner etc. ok

Reply from UK Marketing, Marketing Manager at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to review Sunrise of Winchester. Your feedback is important to us, as is the care and well-being of all of our residents. We run a full activity program with a least 5 activities a day which are tailored to suit individual needs. We would like to understand your...  

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Review from Joan R (Resident / Service User) published on 22 November 2015 Submitted via Postal Card
Overall Experience

Satisfactory.

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Review from Lettie P (Resident / Service User) published on 3 November 2015 Submitted via Postal Card
Overall Experience
On the whole, care is good. But, when 2 members of staff help me, they are inclined to talk to each other and ignore me. This annoys me. Generally the staff are helpful to my needs, but the off one is less inclined to help, and expects me to struggle. (I am of poor mobility).

Food is "hit & miss", some days are worse than others!! Frequently there are no clean mugs, cups, spoons etc, available in the "bistro", especially when visitors are around. Generally, a comfortable place to stay.

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Review from David N (Son of Resident) published on 12 October 2015 Submitted via Postal Card
Overall Experience

All the staff at Sunrise have been excellent in looking after my mother. From the time we enquired about vacancies to the time my mother came to Sunrise in early September. The director of community relations has been superb in organising her accommodation and well being during this month a really excellent care home with very caring and well trained staff.

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Review from Mary C (Resident / Service User) published on 12 October 2015 Submitted via Postal Card
Overall Experience

My husband and I came here in December 2013, he had parkinsons disease and died. I have continued living here in the same rooms with our furniture (some of which he made himself.) The staff are all pleasant and polite. The food is good. There is a good programme of events and entertainment.

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No Rating
Review from Kathleen F (Resident / Service User) published on 12 October 2015 Submitted via Postal Card
Overall Experience

Very contented - have a decent sized room with locking door. I have all my own furniture and I enjoy the exercises class and have started painting which I really enjoy. I like the trips out on the Sunrise bus. Our driver is excellent.

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Review from Penny B (Daughter of Resident) published on 12 October 2015 Submitted via Postal Card
Overall Experience

We found all the staff helpful and professional at all times. They made sure all the clients were looked after. They never minded you asking them questions. The food was always good and as my dad was on a soft diet they tried to make it as appetising as possible.

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Review from Jean N (Resident / Service User) published on 5 October 2015 Submitted via Postal Card
Overall Experience

As you walk into Sunrise there is an immediate feeling of warmth and welcome. The staff are very loving and extremely kind, and give you their time. They listen to you. There are a lot of activities here which are good, and outings on the bus 2 to 3 times a week.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 December 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Winchester Heights Care Home - Avery Collection.

Awards / Recognitions (12)

Meet the Team (9)

Diana Tatpati
Diana TatpatiJob Title:General ManagerJoined: 2025
Robert Szelagowski
Robert SzelagowskiJob Title:Residential Care ManagerJoined: 2024

I joined the team over 10 years ago, starting as a Care Assistant in the Dementia department. Originally trained as a Paramedic, I discovered a deep passion for elderly care after working with an incredible team. I find great value in supporting the dignity and well-being of elderly individuals, and I am driven by the purpose of making a meaningful impact on their quality of life. This work gives me immense fulfilment and a true sense of purpose. My goal is to provide the highest standard of care for our residents, ensuring their lives remain meaningful, while also fostering a sense of passion and teamwork among my colleagues.

Laura Staples
Laura StaplesJob Title:Dementia Care ManagerJoined: 2023

I'm Laura, Dementia Care Manager here at Winchester Heights. I have been part of the team since 2023, but I have worked in Nursing and Dementia care since 2010 in various roles. I am passionate about what I do and feel extremely lucky to have a job I love. I am dedicated to supporting our team to provide compassionate, person-centred care for individuals in our Memory Care Community that promotes their well-being; enabling them to enjoy their later years safely, in comfort and with dignity.

Johanne Hordy
Johanne HordyJob Title:Hospitality ManagerJoined: 2022

I joined Signature in November 2021. Before joining the Management team at Signature, I worked as an Operations Manager. My background is in hotels, and I have been enjoying it for nearly 15 years.

I am originally from France and have travelled to Italy and UK which has allowed me to speak fluently in three different languages.

Working closely with my team is really important to me, to enable us to deliver nothing but the best. I am passionate about customer service and making sure our people are being looked after, they genuinely feel cared for, valued and respected. Delivering a 5-star service is my professional focus and I am happy to bring my knowledge and experience into the care industry.

Sujata Khadka
Sujata KhadkaJob Title:Business Administration ManagerJoined: 2023

Business Administration Manager

Dawn Sanders
Dawn SandersJob Title:Client Liaison ManagerJoined: 2017

I joined in July 2017 and I feel blessed to be part of this very special community. My main role is to offer support and advice to families who are considering bringing a loved one into our community and I take great pride in helping prospective residents learn about how we can make a positive change to their quality of life.

It makes me smile to see the difference in our residents when they come here and there is no greater reward for me than making people happy.

Ceser Samy
Ceser SamyJob Title:Head ChefJoined: 2017

I have always loved the culinary arts, a talent I inherited from my grandfather, who already succeeded in his career and has been an inspiration to me from my childhood.

I studied Catering Management at a prestigious award-winning University in India SIHM. I have worked in many five-star hotels including the Taj Group of hotels in India and many luxury restaurants in the UK. I am proud to be a part of the Signature group and to help make a difference in our resident’s day as I strongly believe that food always gives everyone pleasure.

Rejil Rajan
Rejil RajanJob Title:Head HousekeeperJoined: 2024

I am a hospitality professional and have worked in the hotel industry for over 12 years. Recently I joined Avery group at Winchester Heights Care Home for a new exposure. Winchester Heights Care Home is extremely accommodating. The best part is the work culture and the positive attitude of the staff towards everyone. Each department extends its help and support to others and works as a team. It is an overwhelming experience to work here.

Darren Gray
Darren GrayJob Title:Maintenance ManagerJoined: 2024

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