Winchester Heights Care Home delivers premier residential, nursing, dementia, and respite care services. Boasting 98 fully furnished rooms, residents can select from an array of studio apartments, each featuring an en-suite bathroom, kitchenette, and spacious lounge area. Companion suites are also available for couples seeking additional support in their retirement years.
The residence seamlessly blends elegant and contemporary designs, incorporating a variety of amenities, including a salon, therapy room, and multiple...
Winchester Heights Care Home delivers premier residential, nursing, dementia, and respite care services. Boasting 98 fully furnished rooms, residents can select from an array of studio apartments, each featuring an en-suite bathroom, kitchenette, and spacious lounge area. Companion suites are also available for couples seeking additional support in their retirement years.
The residence seamlessly blends elegant and contemporary designs, incorporating a variety of amenities, including a salon, therapy room, and multiple lounges accommodating various clubs and societies. Residents can unwind in the vibrant garden areas or indulge in afternoon tea in the sunshine. The light and airy dining room and café spaces are favoured for coffee meetups with loved ones, while cosy spots are readily available for delving into a good book.
Film enthusiasts can enjoy their favourite movies in the cinema, and residents with green fingers can tend to well-stocked flower beds, cultivating seasonal produce used by their chefs. With offerings for every preference, residents will swiftly acclimate to the welcoming atmosphere at Winchester Heights.
Contact Winchester Heights Care Home - Avery Collection to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Winchester Heights Care Home - Avery Collection for full pricing details and T&Cs.
Winchester Heights Care Home - Avery Collection has a Review Score of 10 (9.988) out of 10, based on 21 reviews in the last 2 years.
Over all time Winchester Heights Care Home - Avery Collection has 149 reviews.
My father has been living in Winchester Heights for 3 months. He has moderate dementia and lives on the dementia floor, Willows. We are very pleased with how he has settled in.
We chose WH because we felt my dad would appreciate the particularly spacious and airy dementia floor with its own...
My father has been living in Winchester Heights for 3 months. He has moderate dementia and lives on the dementia floor, Willows. We are very pleased with how he has settled in.
We chose WH because we felt my dad would appreciate the particularly spacious and airy dementia floor with its own (independently accessible) sun terrace, and for the kindness and care we saw there.We always feel a very friendly welcome and are so touched by the affection and care that the staff give my dad, and the friendly interactions with other residents.
At WH I feel his nature is understood as well as his condition. He is encouraged and stimulated with conversation and activities which seems to be doing him so much good.Within Willows: the nursing , personal care, activities and food are all wonderful.
Thank you so much for your lovely review. It means a great deal to hear how happily your dad has settled into The Willows and how he benefits from the activities and social engagement with residents and staff. We're delighted that you and your family feel so welcome at Winchester Heights and enjoy...
Thank you so much for your lovely review. It means a great deal to hear how happily your dad has settled into The Willows and how he benefits from the activities and social engagement with residents and staff. We're delighted that you and your family feel so welcome at Winchester Heights and enjoy spending time together in our sunny garden and communal areas around the home. We love dad being part of our Willows community.
In all of our dealings with Winchester Heights I have found them to be efficient, kind , professional and understanding in everything that has related to my wife being accepted. She has dementia and since arriving all of the assistance has been to make her feel comfortable and welcome. This is...
In all of our dealings with Winchester Heights I have found them to be efficient, kind , professional and understanding in everything that has related to my wife being accepted. She has dementia and since arriving all of the assistance has been to make her feel comfortable and welcome. This is never an easy time and I have always been made welcome every visit , they listen if you have any concerns and act accordingly. Cannot recommend them any higher.
Thank you so much for your kind and thoughtful review. We are truly grateful for your lovely words and are pleased to hear that you have felt supported and welcomed throughout your wife's time with us. We understand that this can be a very difficult and emotional time for families, and it means a...
Thank you so much for your kind and thoughtful review. We are truly grateful for your lovely words and are pleased to hear that you have felt supported and welcomed throughout your wife's time with us. We understand that this can be a very difficult and emotional time for families, and it means a great deal to know that our team has helped your wife feel comfortable, cared for and at home. We are also glad that you have felt listened to and supported whenever you have had any questions or concerns.
Meals are of a high...
Laundry and cleaning services are well run and efficient. It is so lovely to see a place where everyone is treated as an individual and needs met accordingly.
Thank you so much for your review and for taking the time to share your experience. It means a great deal to receive such kind feedback from a fellow nurse. We are delighted that you have consistently witnessed the care, dignity and respect our team strives to provide every day. Most importantly,...
Thank you so much for your review and for taking the time to share your experience. It means a great deal to receive such kind feedback from a fellow nurse. We are delighted that you have consistently witnessed the care, dignity and respect our team strives to provide every day. Most importantly, we're grateful that you've noticed our commitment to treating every resident as an individual and supporting their unique needs. Thank you again for your thoughtful words and for your continued support.
Excellent care home with a team of friendly, knowledgeable and attentive staff. Mum loves her room and enjoys the activities and events. It makes a big difference to us both knowing that she is happy and well cared for.
Excellent care home with a team of friendly, knowledgeable and attentive staff. Mum loves her room and enjoys the activities and events. It makes a big difference to us both knowing that she is happy and well cared for.
Thank you so much for your kind words. We're delighted to hear that your mum is happy, enjoying her room, and taking part in the activities. Our team works hard to provide a warm, caring, and supportive environment, so it means a great deal to receive such positive feedback. We're especially...
Thank you so much for your kind words. We're delighted to hear that your mum is happy, enjoying her room, and taking part in the activities. Our team works hard to provide a warm, caring, and supportive environment, so it means a great deal to receive such positive feedback. We're especially pleased to know that it gives you peace of mind knowing she is well cared for. Thank you again for taking the time to share your experience.
My Dad spent the final month of his life at this nursing home, & although we thought he would be there much longer, the care he received in that short time was exceptional. The staff treated him as if he were a long-term resident from the moment he arrived - warm, attentive, patient, & genuinely...
We could not have asked for a more caring, peaceful place for Dad to spend his final days. I am deeply grateful to every member of the team.
Thank you so much for your kind and heartfelt words. We are truly honoured that you chose Winchester Heights to care for your dad. It means a great deal to hear that he felt safe, comfortable, and at peace, and that our team was able to support not only dad but also you and your brother. We will...
Thank you so much for your kind and heartfelt words. We are truly honoured that you chose Winchester Heights to care for your dad. It means a great deal to hear that he felt safe, comfortable, and at peace, and that our team was able to support not only dad but also you and your brother. We will be sure to share your lovely comments with the whole team, as they will mean so much to everyone involved in your dad's care. Please accept our sincere condolences for your loss, and our deepest thanks for taking the time to share your experience with us.
The care mum receives from the staff at Winchester Heights is above and beyond. Mum has made friends with all the staff and all acknowledge her whenever then pass her. Mum celebrated her 95th birthday and all staff were excited for her and presented her with a special cake and balloons. Mums face...
The care mum receives from the staff at Winchester Heights is above and beyond. Mum has made friends with all the staff and all acknowledge her whenever then pass her. Mum celebrated her 95th birthday and all staff were excited for her and presented her with a special cake and balloons. Mums face truly lit up! What a great team they all are.
Thank you so much for sharing such a heartfelt review. We're truly delighted to hear how well your mum has settled in at Winchester Heights and that she feels so connected to the team. Moments like her 95th birthday are incredibly special, and it means a great deal to us that we could help make her...
Thank you so much for sharing such a heartfelt review. We're truly delighted to hear how well your mum has settled in at Winchester Heights and that she feels so connected to the team. Moments like her 95th birthday are incredibly special, and it means a great deal to us that we could help make her day memorable. Knowing that her face lit up and that she feels acknowledged and cared for is exactly what we strive for every day.
My mother moved to Winchester Heights in January very reluctantly. Unbelievably, she is very happy and settled. She enjoys the combination of her quiet room and the activities and the company, and loves all the staff. Such a relief. And when I visit her there is always a friendly welcome from...
My mother moved to Winchester Heights in January very reluctantly. Unbelievably, she is very happy and settled. She enjoys the combination of her quiet room and the activities and the company, and loves all the staff. Such a relief. And when I visit her there is always a friendly welcome from everyone.
Thank you so much for sharing this lovely feedback. We are delighted to hear that your mother has settled in so well at Winchester Heights, especially after feeling reluctant at first. It's wonderful to know she enjoys the balance of her peaceful room, the activities, the companionship, and that...
Thank you so much for sharing this lovely feedback. We are delighted to hear that your mother has settled in so well at Winchester Heights, especially after feeling reluctant at first. It's wonderful to know she enjoys the balance of her peaceful room, the activities, the companionship, and that our team has made her feel truly at home.We're equally pleased that you feel welcomed and reassured when you visit. Supporting both our residents and their families is incredibly important to us, and your kind words mean a great deal to the whole team.
My Mum needed to be transferred to a care home due to slowly deteriorating dementia. Having known the care home for a while (I am local and have been involved with the care home as the local parish Vicar) I knew she would be well looked after there... and she really was. They were adaptable, loving...
My Mum needed to be transferred to a care home due to slowly deteriorating dementia. Having known the care home for a while (I am local and have been involved with the care home as the local parish Vicar) I knew she would be well looked after there... and she really was. They were adaptable, loving and thoughtful. Whenever anything was asked they were more than willing to help and support in whatever way they could. In the end my Mum was only there for 7 weeks as she died from a blood clot in the lungs. I was deeply moved when I saw the staff were themselves very upset and cried as they had got that close to her in that short time. The staff genuinely care and do their best to give what they can for all who live there. Thank you!
We were understandably extremely worried about how our 95 year old mother with dementia would settle into residential care. We were very pleasantly surprised however at how well she settled in at Winchester Heights. We were able to furnish her room with her own personal possessions to make her...
We were understandably extremely worried about how our 95 year old mother with dementia would settle into residential care. We were very pleasantly surprised however at how well she settled in at Winchester Heights. We were able to furnish her room with her own personal possessions to make her feel more at home and visit as often as we liked. Everything seems to be managed as well as possible - everything including mum, is kept very clean and there seem to be enough staff to provide a good level of monitoring and care. As mum had been largely confined to one room at home, with very limited social contact, it has been amazing to see her mixing and socialising with people of her own age not to mention going out on trips to the cinema and Winchester Cathedral - being at Winchester Heights has certainly improved her quality of life. The great stress and weight of responsibility of caring for someone at home has been greatly lifted which has been a huge relief.
Thank you for your feedback, we're delighted that mum has settled so well and is enjoying the activities and vibrancy of our community. It is nice that you were able to bring some furniture to personalise the room and make it feel homely, it is these extra touches that really do make a difference....
Thank you for your feedback, we're delighted that mum has settled so well and is enjoying the activities and vibrancy of our community. It is nice that you were able to bring some furniture to personalise the room and make it feel homely, it is these extra touches that really do make a difference. We take great pride in ensuring we deliver high-quality care and facilities for our residents and it is important for us to know that you feel reassured since mum moved to Winchester Heights.
Looking for residential care for a parent is not easy; however I can say thank you to the all the team it has been made so much easier. Right from the first contact I had I knew that it was a very caring establishment. Then when I visited for the first time it was confirmed. A very welcoming...
Looking for residential care for a parent is not easy; however I can say thank you to the all the team it has been made so much easier. Right from the first contact I had I knew that it was a very caring establishment. Then when I visited for the first time it was confirmed. A very welcoming atmosphere, caring, homely, comfortable and a happy place. Not only was the welcome for mum great but for my sister and myself as well. The contact with all the staff brilliant, approachable and understanding. Then we were introduced to the all the actives; something for everyone every day of the week, amazing . It comes across that the well being of each resident is a priority. I think that all is left for me to say is a hugh THANK YOU to whole team. I would recommend Winchester Heights without hesitation.
Plenty going on. Staff are always pleasant and jolly. Food is good and plenty of choice. Quite content living here.
Plenty going on. Staff are always pleasant and jolly. Food is good and plenty of choice. Quite content living here.
Thank you for your feedback, it has been amazing to see how well you have settled into your new home at Winchester Heights. Enjoying the activities, food and making new friendships.
When l first came to look around for my Dad l noticed a sense of kindness and a friendly environment and felt so much warmth!.Making a decision for our loved ones is so difficult but l have never looked back and I'm so glad l made this decision. The well being of the residents is the top of their...
When l first came to look around for my Dad l noticed a sense of kindness and a friendly environment and felt so much warmth!.Making a decision for our loved ones is so difficult but l have never looked back and I'm so glad l made this decision. The well being of the residents is the top of their priority and the activities and entertainment is brilliant, and the care is amazing and the food is amazing! . They include the family and make you feel part of the home too and they are so approachable! I cannot fault this home and they encourage my Dad's independence and he has an input into the home and they listen to their residents and this is so lovely. I cannot recommend Winchester heights enough! Thank you for everything you do !
All staff could not have been more helpful during my Mums 13 week stay (Dad too ) which included the palliative care required for her final weeks.Thank you to everyone big team effort. Also the genuine thoughts and help for my Dad in the aftermath of my Mums passing everyone was very...
Nothing was ever too much trouble for the staff dealing with my Mums difficult condition.
Mum had vascular dementia and lived in The Willows (formerly Reminiscence) for 4 years from May 2021. Living nearby, I visited frequently and almost daily in her last 6 months of life. Her care was outstanding. The concierges were always helpful when I phoned to ask whether Mum was awake and warmly...
Mum had vascular dementia and lived in The Willows (formerly Reminiscence) for 4 years from May 2021. Living nearby, I visited frequently and almost daily in her last 6 months of life. Her care was outstanding. The concierges were always helpful when I phoned to ask whether Mum was awake and warmly welcomed me and my family. The Willows staff are unfailingly kind and compassionate. Mum was unaware of time and mainly mobile so she would often join the staff at night; they would hold her hand, chat and bring her sandwiches. In the day she might join a staff meeting happily feeling part of a family. I am hearing-impaired and staff always took care to keep me abreast of changes in Mum's health. In times of crisis, they welcomed and supported me and/or my children when we came in at night to sit with Mum. I cannot speak too highly of the dedication and strong vocation of the staff creating a home for residents with dementia where everyone is respected and precious as an individual.
My mother spent the last month of her life in Winchester Heights Care Home. From the transfer to hospital to her final day, Mum was treated with such dignity and respect. Every member of staff I met were warm, friendly and kind. I cannot fault the care she received and I cannot recommend Winchester...
My mother spent the last month of her life in Winchester Heights Care Home. From the transfer to hospital to her final day, Mum was treated with such dignity and respect. Every member of staff I met were warm, friendly and kind. I cannot fault the care she received and I cannot recommend Winchester Heights highly enough.
From our first visit to Winchester Heights we were struck by its warm, welcoming family atmosphere. Moving to Winchester from their home was a massive step for my parents, but all the staff have been incredibly supportive and caring, ensuring that what could have been traumatic, was an incredibly...
From our first visit to Winchester Heights we were struck by its warm, welcoming family atmosphere. Moving to Winchester from their home was a massive step for my parents, but all the staff have been incredibly supportive and caring, ensuring that what could have been traumatic, was an incredibly pleasant and stress-free experience. All the staff are friendly and extremely professional. Nothing is too much trouble and the individualised care for residence is excellent. The activities available are superb and my parents are enjoying the delicious and diverse menu. It is such a pleasure to visit Winchester Heights - my parents love their new home, and so do I!
All the staff from Winchester Heights including, nursing, carers, reception, maintenance, catering, activities, everyone has helped my father settle into his new home, from being very nervous and anxious to joining in activities, having bus rides to local places, interacting with all members of...
So very happy we chose Winchester Heights!
My Godmother came to Winchester Heights in rather a rush as she had become increasingly frail and nervous. The team there were amazing at making her feel at home. We had a long journey from Penzance and could not tell them when we would arrive however the care manager changed his shifts to be there...
My Godmother came to Winchester Heights in rather a rush as she had become increasingly frail and nervous. The team there were amazing at making her feel at home. We had a long journey from Penzance and could not tell them when we would arrive however the care manager changed his shifts to be there to greet us and make sure my godmother had all the equipment, medical care etc. she required. The care team were so friendly and reassuring and the management knew the residents as individuals.
I have experienced many care homes and Winchester Heights wins hands down.
I have experienced many care homes and Winchester Heights wins hands down.
I am very happy living here and the staff are very kind. My room has a lovely view of the garden and the food is very good.
I am very happy living here and the staff are very kind. My room has a lovely view of the garden and the food is very good.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Winchester Heights Care Home - Avery Collection.
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I have been working in Health and Social Care for over two decades. My experience of working in various sectors like Dementia specialist homes,...
I have been working in Health and Social Care for over two decades. My experience of working in various sectors like Dementia specialist homes, Autism, Mental Health, children's services, Day Centres and elderly care has enabled me to appreciate the hard work and dedication of all team members working towards the same goal. I am honoured to be working at Winchester Heights, Avery Collection homes, which echoes our values of caring, supportive, honest, respectful and accountable. We love to make Winchester Heights a happy and safe place for our residents by giving a home-like experience.
I believe in creating a positive atmosphere to benefit both our residents and team. I’m proud to lead a skilled and compassionate team. I am committed to leading with purpose, empowering staff to develop, and fostering a care environment that is not only safe and effective, but genuinely compassionate and well managed.
Urmi, Deputy Manager
I joined the team over 10 years ago, starting as a Care Assistant in the Dementia department. Originally trained as a Paramedic, I discovered a deep...
I joined the team over 10 years ago, starting as a Care Assistant in the Dementia department. Originally trained as a Paramedic, I discovered a deep passion for elderly care after working with an incredible team. I find great value in supporting the dignity and well-being of elderly individuals, and I am driven by the purpose of making a meaningful impact on their quality of life. This work gives me immense fulfilment and a true sense of purpose. My goal is to provide the highest standard of care for our residents, ensuring their lives remain meaningful, while also fostering a sense of passion and teamwork among my colleagues.
I'm Laura, Dementia Care Manager here at Winchester Heights. I have been part of the team since 2023, but I have worked in Nursing and Dementia care...
I'm Laura, Dementia Care Manager here at Winchester Heights. I have been part of the team since 2023, but I have worked in Nursing and Dementia care since 2010 in various roles. I am passionate about what I do and feel extremely lucky to have a job I love. I am dedicated to supporting our team to provide compassionate, person-centred care for individuals in our Memory Care Community that promotes their well-being; enabling them to enjoy their later years safely, in comfort and with dignity.
Originally from Nepal, I joined Avery Healthcare in 2014 and have since developed a strong passion for business administration within the care...
Originally from Nepal, I joined Avery Healthcare in 2014 and have since developed a strong passion for business administration within the care sector. With a degree in Business Management and Administration, I bring valuable knowledge and experience to my role as Business Administration Manager at Winchester Heights.
I began my journey with Avery Healthcare at Merlin Court before joining Winchester Heights in August 2023. I enjoy the variety and daily challenges my role brings, from supporting colleagues to ensuring the smooth and efficient running of the home. My experience as an Accounts Assistant for almost a year has further strengthened my financial and organisational skills. What makes my role especially rewarding is being part of a warm, welcoming and multicultural home where everyone is accepted, respected and valued for who they are. I truly appreciate the inclusive environment at Winchester Heights, where people from different backgrounds come together and feel a sense of belonging. This makes me proud to be part of the team. After more than a decade in the care sector, I feel proud of how far I have come, both personally and professionally. Knowing that I contribute to creating a home where residents feel comfortable, valued and truly at home gives me a great sense of purpose. I am delighted to be part of Winchester Heights and to make a positive difference to our residents every day.
I joined in July 2017, and I feel blessed to be part of this very special community. My main role is to offer support and advice to families who are...
I joined in July 2017, and I feel blessed to be part of this very special community. My main role is to offer support and advice to families who are considering bringing a loved one into our community, and I take great pride in helping prospective residents learn about how we can make a positive change in their quality of life.
It makes me smile to see the difference in our residents when they come here, and there is no greater reward for me than making people happy.
I joined Winchester Heights in November 2021. Before joining, I worked as an Operations Manager. My background is in hotels, and I have been enjoying...
I joined Winchester Heights in November 2021. Before joining, I worked as an Operations Manager. My background is in hotels, and I have been enjoying it for nearly 15 years.
I am originally from France and have travelled to Italy and the UK, which has allowed me to speak fluently in three different languages.
Working closely with my team is really important to me, to enable us to deliver nothing but the best. I am passionate about customer service and making sure our people are being looked after; they genuinely feel cared for, valued and respected.
Delivering a 5-star service is my professional focus, and I am happy to bring my knowledge and experience into the care industry.
I have always loved the culinary arts, a talent I inherited from my grandfather, who already succeeded in his career and has been an inspiration to...
I have always loved the culinary arts, a talent I inherited from my grandfather, who already succeeded in his career and has been an inspiration to me since my childhood.
I studied Catering Management at a prestigious, award-winning University in India, SIHM. I have worked in many five-star hotels, including the Taj Group of hotels in India and many luxury restaurants in the UK. I am proud to be a part of the Signature group and to help make a difference in our residents’ day, as I strongly believe that food always gives everyone pleasure.
I am a hospitality professional and have worked in the hotel industry for over 12 years. Recently, I joined Avery Group at Winchester Heights Care...
I am a hospitality professional and have worked in the hotel industry for over 12 years. Recently, I joined Avery Group at Winchester Heights Care Home for new exposure. Winchester Heights Care Home is extremely accommodating. The best part is the work culture and the positive attitude of the staff towards everyone. Each department extends its help and support to others and works as a team. It is an overwhelming experience to work here.
I have spent many years working in the construction industry, gaining a wealth of knowledge and practical experience along the way. Outside of work,...
I have spent many years working in the construction industry, gaining a wealth of knowledge and practical experience along the way. Outside of work, I enjoy socialising with family and friends, clay pigeon shooting and collecting gold coins. I recently joined Winchester Heights care home as Maintenance Manager and am thoroughly enjoying the diversity the role offers. One of my proudest achievements so far has been helping the site achieve 100% compliance, and I look forward to building on this success in the future.
The care home lists weekly fees per person from £1,550 for residential care (respite from £1,650), from £1,650 for residential dementia care (respite from £1,750), from £1,650 for nursing care (respite from £1,750) and from £1,650 for nursing dementia care (respite from £1,850). Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 103 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Winchester Heights Care Home - Avery Collection to verify any information. View our terms and conditions. Winchester Heights Care Home - Avery Collection has an Enhanced Service -what an Enhanced Service includes.