Oakwood Grange

My husband has been a resident for around 8 months. Staff are really friendly and communicate fairly well. I find sometimes he isn't washed and dressed to the usual standards but on a whole the care is satisfactory. The only thing I disagree with, is on the odd occasion he has had a fall, is the staff sent him to hospital alone instead of with a member of staff.

Excellent food, good choice. Always cleaning. Very health and safety conscious. Staff very pleasant and helpful. Nice garden to sit or walk in. Good choice of activities. Regular visits by the hairdresser, chiropodist, optician etc. Television in all rooms. Good choice of books to read.

Mum has been here for four weeks now and during this time all the staff we have found to be professional, caring, empathetic, kind and fully focused on providing the best possible care for the residents. The building is immaculate, as are the rooms. The food provided is of an excellent quality and all the residents appear safe and content in the environment. All the staff deserve high praise and recognition and their efforts should be applauded and recognised.

My mum had a seven-day respite break at Oakwood Grange. She was amazed by the care she was provided. Starting with the lovely clean room, the first-class meals and the friendly caring staff. They went over and above board to help her. She's planning her next visit shortly.

The hard work and caring nature of all the staff makes it a lovely home for the residents. The love, care, consideration and respect given on a daily basis is outstanding and very much appreciated by both residents and relatives. Oakwood Grange is more than a care home, my mum has been a resident since October 2023 and has settled in lovely. I can proudly say the staff and residents have now become an extension of our family. Thank you Oakwood Grange.

So good to see Dad doing so well in the care of Oakwood Grange Care Home. I saw huge improvements within days of leaving the hospital. Staff are attentive and caring and questions are answered positively. The home is clean and tidy and you can see the effort everyone puts in. I'd have no reservations in recommending Oakwood Grange to future residents.

My dad came here recently from the hospital after his previous care home refused to take him back. Since the day he came here, the staff have been amazing, not only with Dad but with his (4) anxious daughters. Dad has challenges caused by his dementia, and the staff are not only understanding and caring but also looking for ways to improve Dad's mood and behaviour. They are in frequent contact with our family with updates. We could not feel happier and more supported by the manager and every other single member of staff we have met.

I struck gold when I found this care home. I had personal and health problems of my own, aside from worrying about my dad and didn't visit as much as I would have liked, but I never once felt judged, and I felt assured that Dad was being looked after and treated so kindly by the lovely caring staff. On Dad's final day, I was scared and didn't know what to expect, but as I walked into his room, there was a calm ambience, and a member of staff sat holding his hand. I knew right then that everything was going to be alright. There were three members of staff that I met for the first time that last night, and they were all there for me; I don't know how I would have gotten through it without them. Especially one particular lady who looked after me. It's just such a homely, lovely environment. The staff are so professional and also have a sense of humour and always gave off the feeling that they loved working there and always had a smile for you. Nothing was too much trouble. Brilliant place.

My wife is a dementia resident. I am very pleased with the care she is receiving, and with the friendly welcome I receive from the staff each time I visit. The staff are wonderful - very caring, kind, patient and helpful. They are an excellent team, well-led. First class, purpose-built accommodation and facilities. I could not hope to find a better place to care for my wife than Oakwood Grange. My heartfelt thank you to all.

My mum was only with the care home for two months before her death. The staff were very caring and compassionate. The food was lovely (although my mum was not good at eating), but my dad enjoyed many meals while visiting her, which he kept commenting were excellent! I would recommend this home wholeheartedly and thank them for the care they gave Mum in her final months,

Mum arrived at Oakwood, coming directly from the hospital. Mum was only in the home for a week as she was very ill. The staff were absolutely wonderful, kind, compassionate, caring and experienced. Between them all, they could not have done more for Mum and our family. The staff have created a very comfortable, friendly, warm environment for the residents; it's an absolute credit t them all. Mum sadly passed away. We will always be grateful that she was in such a lovely home.

My dad moved to Oakwood Grange when we lost our mother. The manager accepted him within three days. The staff go above and beyond to cater for his needs, and the service from all the staff has been superb since. His room is always clean, tidy and well-maintained. The food is always first class, with plenty of choices. Thank you for the great service at Oakwood Grange.

The care home is very welcoming, and the staff are helpful and welcoming to all visiting family members and friends of the residents. The residents are treated with the utmost care and kindness, and their needs are met with their dignity and comfort uppermost. Nothing is too much trouble for the carers. The home is very clean, warm and comfortable. The meals varied and of good quality. I am very happy that my husband is at Oakwood Grange as I now have peace of mind when I leave him after visiting him, knowing he is being well looked after.

Having experienced other care homes, Oakwood Grange Care Home is head and shoulders above the rest. Spotlessly clean and the staff go above and beyond to make my aunty comfortable, happy and well-fed. Good is lovely with a well-balanced diet and plenty of variety. It's the staff and management that make this place fantastic. Thanks to all.

Finally, a special mention to the fantastic laundry and cooks - you do an amazing job.

My mum was a resident at Oakwood Grange for almost six years until she passed away in January this year. I cannot recommend the staff there highly enough. My mum had dementia and could not have been better cared for during her time there. The staff treated her with kindness and compassion and also demonstrated a great sense of humour, which definitely worked wonders with my mum. This kindness was also extended to me and my 92-year-old dad. My dad, who visited every day ( apart from during Covid), were cared for almost as much as my mum and always made to feel very welcome with a cheery welcome, cup of tea or even a meal. The environment was always spotless, and Mum's room was beautiful. As it became clear my mum's life was coming to an end, the staff stepped up even more and always ensured she had the care she needed and was as comfortable as possible, sitting with her when we couldn't be there. The staff definitely made Mum's passing easier for her and our family. Thank you so much.

I was very pleased with the care and compassion given to my husband while he was a resident at the care home. He was well-liked by all staff, and myself and my family would like to say a huge thank you. I was a nurse in the 60s and also worked as a night carer in the 80s; I loved the work. My husband was very happy whilst he was a resident there and often said he couldn't thank the staff enough.

My mum is 90 and has been independent at her own home until we could no longer keep her safe. Her choice was to go into Oakwood Grange above and beyond care and help has been shown to my mum and all our family. I was told on day one when I was heartbroken to use the home as I would my mum's and it's her home not a prison! I didn't believe how lovely a care home and it's staff could be but I was proved wrong, it's amazing and Mum loves it. Thank you.

Good environment, very clean with professional caring staff. Residents were comfortable and seemed to be very happy.

I have found everyone I have had contact with at Oakwood Grange to be very professional, kind and caring to both my mum and myself. From the manager to the kitchen staff. Everywhere is clean and tidy. They are well organised and nothing is too much trouble. I would recommend Oakwood Grange to anyone needing 24-hour care.