Canning Court Care Home

Canners Way, Stratford-upon-Avon CV37 0BJ
Review Us
9.7 82 Reviews
  • Canning Court Care Home, Stratford-upon-Avon
This purpose-built facility is newly refurbished throughout with modern living and dining areas.

The new layout suits adults with residential dementia and nursing dementia needs. The sensory and courtyard gardens help residents enjoy the scenic location whilst bedrooms provide comfortable and stylish accommodation, complete with ensuite bathrooms and flat screen TVs.

Food preferences are discussed on arrival, as the home looks to ensure meals are nutritious and suited to dietary requirements. Residents can eat in comfortable dining rooms, the privacy of their own bedrooms or while welcoming visitors.

The activities programme is designed to embrace personal choice and interests, with many events and scheduled entertainments on the calendar, as well as regular trips and outings. Friends and family are always welcome to visit and join in.

Care Provided by Canning Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Nicola French (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)
9.7

Canning Court Care Home has a Review Score of 9.7 (9.664) out of 10, based on 34 reviews in the last 2 years.
Over all time Canning Court Care Home has 82 reviews.

Overall Experience
  • 52
  • 23
  • 4
  • 2
  • 1
Date Published
  • 82
  • 9
  • 14
  • 34
  • 48
Reviewer Connection to Canning Court Care Home
  • 23
  • 14
  • 12
  • 9
  • 6
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 82, showing 81-82
Review from Heather B (Wife of Resident) published on 5 February 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has been a resident in Canning Court for 16 months. We liked the home because of the amount of space; my husband paces a lot and there is plenty of space for him to walk freely. There are also several lounges. so plenty of places to sit comfortably when family and friends visit and residents
have plenty of choices of where to sit and relax. My husband has a poor appetite and the staff do all they can to encourage him to eat, he has often needed help eating and there has always been a member of staff to sit with him for as long as it has taken to feed him. They also ensure he drinks plenty through the day as he would forget if not prompted.
We are always kept informed of any worries the staff have about his health and well-being and are always informed of any concerns they have, and are then involved in discussions about what can be done to improve things for him. On occasions when he has not been well, we have quickly been informed. The local GP regularly visits and comes promptly when some one is ill. The staff are always willing to listen to any concerns, and are also ready with a shoulder to lean on and a cup of tea when needed.
It is a very difficult time for anyone having to put a loved one in a home. The staff at Canning Court helped us through the difficult first few weeks and have continued to be there to support the whole family and make my husband's life as good as it can be.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen C (Friend of Resident) published on 5 October 2015 Submitted via Website • Report
Overall Experience 2.0 out of 5
Went in to visit a very good friend with a family member, who like me, thought the actual place is lovely, but where were the carers ? 3 were in one ladies room, just stood talking, one of them was just sat watching TV with the resident all the time we were visiting .... we had to ask someone to change
our friends incontinent pad as it was seeping through his trousers.. my question is HOW LONG WOULD HE HAVE BEEN SAT IN THAT STATE , had we not gone to visit. The person I went with cried because this is the first time she has been to visit him... not a good impression..
Reply from Canning Court Care Home, Bupa care homes at Canning Court Care Home

1)   We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and wellbeing is our absolute priority. We would like to contact you so that we can discuss this in more detail and investigate it fully. Please can you contact our customer services team on feedback@bupa.com so that we can give you a call you to discuss this feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.664)

Overview of Review Score

The Review Score of 9.7 (9.664) out of 10 for Canning Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.664 for Canning Court Care Home is calculated as follows: ( (286 Excellents x 5) + (97 Goods x 4) + (19 Satisfactorys x 3) ) ÷ 402 Ratings = 4.664
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Canning Court Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 06 Oct 2025

We warmly welcome those living with dementia in need of residential or nursing care. All the bedrooms at Canning Court are en-suite, attractively decorated and furnished with a flat screen television, under-floor heating and 24-hour call system. Some rooms have access to the home’s beautiful gardens.

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Awards / Recognitions (7)

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Meet the Team (10)

Nicola

Nicola French

Job Title: Home Manager Joined: 2016

I’ve worked for Bupa since 2016, and have been the home manager at Canning Court since December 2021. I started working in social care as a support worker for adults with Autism and learning disabilities, which I loved.


I progressed through the company and managed a service in Milton Keynes, which supported adults to live independently. After a while though, I missed the community feel of a care home, the residents and working in a team.


I live in a village just 25 minutes from the home with my husband, our son and daughter, our working cocker spaniel and 2 chickens! I love being outside, running and keeping fit and all kinds of food, but especially chocolate!

Aby

Aby Joseph

Job Title: Clinical Deputy Manager Joined: 2012

I started at Bupa in 2012 as a registered nurse, and have been the Clinical Deputy Manager here at Canning Court for 2 years. I love my job, as I like being able to make a positive difference to peoples lives.


I have two boys, aged 4 & 6, and in my spare time I enjoy spending time with my family, and I'm really passionate in designing and film making - I have done various productions in both India & the UK.

Sarah

Sarah Austin

Job Title: Financial Administrator Joined: 2016

I have worked at Bupa since 2016 and have extensive experience working in similar finance and administration positions. I thoroughly enjoy what I do as I love supporting residents, their families and friends. We have a great team here and we all work and support each other very well.


I live with my husband and have a son and four step children. In my spare time I enjoy spending time with family, fitness activities, walking and getting together with friends. I love animals and we have an adorable Miniature Cockapoo called Esme who sometimes comes to work on a Friday for an hour and the residents love her visits!

Christopher

Christopher Martin

Job Title: Maintenance Joined: 2023

I have 25 years experience in maintenance. I have worked at Canning Court since 2023.


You'll see me around the home doing various jobs. I oversee fire safety and health and safety within the home.


In my spare time, I enjoy fishing.

Thomas

Thomas Baldwin

Job Title: Head Chef Joined: 2024

I have worked at Canning Court since 2024.


I have been a Chef within Fine Dining and hotels. All around various places including Middle East, France, Spain and Ireland.


In my spare time I enjoy walking and dining to various places.

Jackie

Jackie Kelly

Job Title: Senior Activities Coordinator Joined: 2024

I have worked at Canning Court since 2024.


My previous roles have included , HR, accounts, partnerships account manager, and events and fundraising manager. I have always enjoyed people engagement at all levels and helping where I can, to ensure others are looked after and happy.


I have two sons and four grand daughters who keep me busy and I enjoy reading and holidays.

Claire

Claire Hardcastle

Job Title: Registered Nurse Joined: 2018

I have worked at Canning Court since 2018 as a Registered Nurse. I have been in Nursing for 44 years. I ensure the highest quality care is given to all residents within my care.


In my spare time, I enjoy reading, allotments, animals and going out to various places to view like castles, abbeys etc.

Jissa Maria

Jissa Maria Jose

Job Title: Registered Nurse Joined: 2022

I completed nursing training in India and started my career as an ICU nurse there and in Saudi Arabia, where I worked in adult ICU. Following this, I moved to Wales in 2020 where I worked as nurse. I enjoy working in care services as I enjoy supporting residents and working as a team.


I live within walking distance from Canning Court with my husband and little daughters. My son will be coming over from India to join us soon and I am so excited for this. In my spare time I enjoy spending it socialising with my family and friends.

Agnieszka

Agnieszka Piechowicz

Job Title: Senior Health Care Assistant Joined: 2017

I joined Canning Court’s team in 2017 and have been a Senior Health Care Assistant since 2020. I love helping and supporting our residents. I have a huge passion towards caring for people.


I live very close to Canning Court and have a son. I am originally from Poland and moved to the UK in 2005. I have hobbies such as crafts, crochet and reading.

Cath

Cath Beesley

Job Title: Senior Housekeeper Joined: 2013

I have worked for Bupa since 2013. I enjoy working here as I work with a really good team.


I have a son, daughter and a grandson. In my spare time I like spending time with them and socialising with my friends.

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