She is very happy here, the staff go above and beyond to meet her needs.June C(Daughter of Resident/Service User)
The staff are very friendly and helpful and chatty with my husband.Rosemary H(Wife of Resident/Service User)
She is very happy here, the staff go above and beyond to meet her needs.June C(Daughter of Resident/Service User)
The staff are very friendly and helpful and chatty with my husband.Rosemary H(Wife of Resident/Service User)
Handford House is a welcoming care home in Ipswich, providing residential, nursing, dementia, respite and palliative care. The home also provides care for under-65s and younger adults with disabilities.
The 52 comfortable bedrooms are arranged over two floors and can be personalised with treasured belongings and furniture, helping each person make their space their own. A choice of lounges and dining areas provides space for relaxing and socialising, while the home...
Handford House is a welcoming care home in Ipswich, providing residential, nursing, dementia, respite and palliative care. The home also provides care for under-65s and younger adults with disabilities.
The 52 comfortable bedrooms are arranged over two floors and can be personalised with treasured belongings and furniture, helping each person make their space their own. A choice of lounges and dining areas provides space for relaxing and socialising, while the home also has a large activities room and hairdressing salon.
The dedicated team takes a holistic approach to care, providing personalised support that considers each person's social, psychological, and spiritual wellbeing alongside individual care and clinical needs. Personal choice, dignity, and independence are encouraged wherever possible.
Activities are an important part of daily life at Handford House and are shaped around individual interests and preferences. Regular activities include mind, body and soul sessions, gardening, baking, book club, movement to music and shopping trips, with one-to-one opportunities also available.
Fresh, homemade meals are prepared each day using local suppliers, with restaurant-style dining and flexible mealtimes. Menus offer choice and variety, with individual preferences, dietary requirements, allergies, and preferred portion sizes taken into account.
The well-kept gardens include two patio areas, raised flower beds and seating, providing plenty of opportunities to spend time outdoors. Handford House is also close to Ipswich town centre, giving people and their families easy access to local shops, restaurants and amenities.
Contact Handford House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Handford House for full pricing details and T&Cs.
Handford House has a Review Score of 9.0 (9.010) out of 10, based on 25 reviews in the last 2 years.
Over all time Handford House has 90 reviews.
We are very happy with Handford House. In particular, the staff are wonderful and caring and our mother is in a special place.
We are very happy with Handford House. In particular, the staff are wonderful and caring and our mother is in a special place.
I had a private singer and he played my favourite songs. I love being here. I think the new manager will be an excellent manager.
I had a private singer and he played my favourite songs. I love being here. I think the new manager will be an excellent manager.
Handford House/Healthcare Homes, you have the audacity to respond to reviews on your website with thank you for your feedback, we are sorry to learn of your experience. You have known for months about the terrible care my sister received in your home. We proved to the local authority that you were...
Handford House/Healthcare Homes, you have the audacity to respond to reviews on your website with thank you for your feedback, we are sorry to learn of your experience. You have known for months about the terrible care my sister received in your home. We proved to the local authority that you were guilty of neglect but still you denied it. The truth will always come out in the end. You should all hang your heads in shame. It appears I cannot give a negative review without giving you one star, ridiculous!
Thank you for your feedback. We understand and we hear your concerns and have made you aware of the measures that have been taken to address those concerns. As you and the 2 other reviewers that have posted feedback will be aware, your concerns have been passed through each stage of our complaint...
Thank you for your feedback. We understand and we hear your concerns and have made you aware of the measures that have been taken to address those concerns. As you and the 2 other reviewers that have posted feedback will be aware, your concerns have been passed through each stage of our complaint handling process. We are sorry that you have not been satisfied with the answers that we have given during this process and we would respectfully re-iterate that you are fully entitled to take your case to the Ombudsman.
Shocking place. My mum suffered so badly here, and it's been proven! Shouted at, talked over, not listened to, left needing help for hours, Wrong drugs given, no drugs given, dirty, unprofessional, no empathy, no dignity at all, manager told on several occasions but did nothing.
Shocking place. My mum suffered so badly here, and it's been proven! Shouted at, talked over, not listened to, left needing help for hours, Wrong drugs given, no drugs given, dirty, unprofessional, no empathy, no dignity at all, manager told on several occasions but did nothing.
Thank you for your feedback. We understand and we hear your concerns and have made you aware of the measures that have been taken to address those concerns. As you and the 2 other reviewers that have posted feedback will be aware, your concerns have been passed through each stage of our complaint...
Thank you for your feedback. We understand and we hear your concerns and have made you aware of the measures that have been taken to address those concerns. As you and the 2 other reviewers that have posted feedback will be aware, your concerns have been passed through each stage of our complaint handling process. We are sorry that you have not been satisfied with the answers that we have given during this process and we would respectfully re-iterate that you are fully entitled to take your case to the Ombudsman.
If I could have put a minus I would have but this app won't allow it. My sister spent only a few days in Handford House care home and in my opinion she was neglected on every level before she died. It has left me very anxious about having to spend any time myself one day in a care home, and as a...
If I could have put a minus I would have but this app won't allow it. My sister spent only a few days in Handford House care home and in my opinion she was neglected on every level before she died. It has left me very anxious about having to spend any time myself one day in a care home, and as a family we await some kind of justice for her.
Thank you for your feedback. We understand and we hear your concerns and have made you aware of the measures that have been taken to address those concerns. As you and the 2 other reviewers that have posted feedback will be aware, your concerns have been passed through each stage of our complaint...
Thank you for your feedback. We understand and we hear your concerns and have made you aware of the measures that have been taken to address those concerns. As you and the 2 other reviewers that have posted feedback will be aware, your concerns have been passed through each stage of our complaint handling process. We are sorry that you have not been satisfied with the answers that we have given during this process and we would respectfully re-iterate that you are fully entitled to take your case to the Ombudsman.
To the management and staff well done, even some of them need more improvement to rending care to the service user.
To the management and staff well done, even some of them need more improvement to rending care to the service user.
Thank you...
Thank you staff and carers.
Thank you from the bottom of my heart.
Thank you from the bottom of my heart.
From start to finish we will be forever thankful to the carers at your home. Always professional and at the end, Mum and myself were made comfortable to stay over. Another resident was moved to a different area so Dad had peace. We wish Dad had come here first as 2 other places didn't understand...
From start to finish we will be forever thankful to the carers at your home. Always professional and at the end, Mum and myself were made comfortable to stay over. Another resident was moved to a different area so Dad had peace. We wish Dad had come here first as 2 other places didn't understand dementia. Thank you, you're all fantastic!
Very caring people. Nothing too much trouble. I will book myself in for a rest one day.
Very caring people. Nothing too much trouble. I will book myself in for a rest one day.
Very helpful staff, clean and tidy. Plenty to do i.e puzzles, TV, games and meet with other people in the pod lounge.
Very helpful staff, clean and tidy. Plenty to do i.e puzzles, TV, games and meet with other people in the pod lounge.
I have found Hanford House to be a fantastic care home for my uncle who is being cared for end of life and has numerous complex needs. The staff at Hanford House are all very friendly, helpful and polite the home is very clean and always decorated for halloween, christmas etc. Making it a very...
I have found Hanford House to be a fantastic care home for my uncle who is being cared for end of life and has numerous complex needs. The staff at Hanford House are all very friendly, helpful and polite the home is very clean and always decorated for halloween, christmas etc. Making it a very comfortable place for my uncle for his remaining time. Thank you.
Friendly staffs, excellent service.
Friendly staffs, excellent service.
I think we picked the best care home in the local area.
I think we picked the best care home in the local area.
Thank you very much. We are all about delivering good care to all our residents at Handford House.
My grandmother is well cared for and all staff are friendly and helpful.
My grandmother is well cared for and all staff are friendly and helpful.
I agree, all our staff are passionate about delivering good quality care to all our residents and giving families the rest of mind that their loved ones are well taken care of in our home. Thank you very much for the review.
All the staff are friendly and helpful. They talk to all the residents, and they have been taking good care of me since I arrived at the home. There are always games and activities to keep me busy.
All the staff are friendly and helpful. They talk to all the residents, and they have been taking good care of me since I arrived at the home. There are always games and activities to keep me busy.
Thank you very much for your review. The games and activities are always fun and a good way to get some exercise.
Good care, friendly staff.
Good care, friendly staff.
Good care. clean room, friendly staff, helpful and polite.
Good care. clean room, friendly staff, helpful and polite.
Thank you very much for your kind and honest review.
Dad always seems happy here. The staff are friendly, efficient and very helpful. The facility is nice and the garden is ok. Some frustrations are laundry sometimes going missing, other residents wandering into other's rooms and belongings going missing. Otherwise generally nice.
Dad always seems happy here. The staff are friendly, efficient and very helpful. The facility is nice and the garden is ok. Some frustrations are laundry sometimes going missing, other residents wandering into other's rooms and belongings going missing. Otherwise generally nice.
Always nice to see plenty of staff available whenever we visit them. I have noticed that mum is always happy when she gets attention from staff as she is bedbound and loves to see friendly faces in her room. The hard work done by all the staff is much appreciated.
Always nice to see plenty of staff available whenever we visit them. I have noticed that mum is always happy when she gets attention from staff as she is bedbound and loves to see friendly faces in her room. The hard work done by all the staff is much appreciated.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents at Handford House, a care home in Ipswich, received a handwritten letter from Sir David Attenborough. The 99-year-old broadcaster replied after residents wrote to him, sharing how much they...
Residents at Handford House, a care home in Ipswich, received a handwritten letter from Sir David Attenborough. The 99-year-old broadcaster replied after residents wrote to him, sharing how much they...
Handford House is thrilled to announce the appointment of Renata Sulugiuc as the new Home Manager. With over 14 years of experience as a registered nurse and a strong background...
There are no accreditations posted yet for Handford House.
I’m passionate about building meaningful relationships with residents and their families, and creating a warm, safe, and supportive environment where...
I’m passionate about building meaningful relationships with residents and their families, and creating a warm, safe, and supportive environment where everyone feels valued. I take pride in making a positive difference each day by bringing comfort, dignity, and moments of joy to residents’ lives, while supporting their overall well-being. I hold an NVQ Level 3 qualification and am committed to delivering high-quality care at Handford House.
I enjoy the sense of achievement that comes from interacting with residents and getting to know each of them personally. I like to involve residents...
I enjoy the sense of achievement that comes from interacting with residents and getting to know each of them personally. I like to involve residents in decision-making and conversations, and I’ve already introduced activities such as hand and nail care, quizzes, and games of dominoes. I also take time to speak with families to better understand each resident’s needs and interests. I hold a Diploma in Dementia Awareness and a GNVQ Level 2 in Customer Service, which supports me in providing thoughtful and engaging care.
I enjoy the daily interaction with staff, residents, and their families in such a warm and inviting atmosphere. I always greet everyone with a friendly smile, helping to create a welcoming environment where residents and visitors feel at ease.
Creating a warm and welcoming environment is what I love most about Handford House. I enjoy building strong relationships with residents and their...
Creating a warm and welcoming environment is what I love most about Handford House. I enjoy building strong relationships with residents and their families, helping to ensure everyone feels valued, supported, and cared for.
As a Registered Nurse with 11 years of experience, I am passionate about delivering high-quality, person-centred care. I have a particular interest in supporting people living with dementia and helping to enhance residents' wellbeing, dignity, and quality of life.
My background includes roles within the NHS and as a Clinical Lead in Neurological Rehabilitation and Complex Care Management, providing me with extensive experience in supporting people with a wide range of care needs.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Handford House to verify any information. View our terms and conditions. Handford House has an Enhanced Service -what an Enhanced Service includes.