She is very happy here, the staff go above and beyond to meet her needs.June C(Daughter of Resident/Service User)
The staff are very friendly and helpful and chatty with my husband.Rosemary H(Wife of Resident/Service User)
She is very happy here, the staff go above and beyond to meet her needs.June C(Daughter of Resident/Service User)
The staff are very friendly and helpful and chatty with my husband.Rosemary H(Wife of Resident/Service User)
Handford House is a welcoming care home in Ipswich, providing residential, nursing, dementia, respite and palliative care. The home also provides care for under-65s and younger adults with disabilities.
The 52 comfortable bedrooms are arranged over two floors and can be personalised with treasured belongings and furniture, helping each person make their space their own. A choice of lounges and dining areas provides space for relaxing and socialising, while the home...
Handford House is a welcoming care home in Ipswich, providing residential, nursing, dementia, respite and palliative care. The home also provides care for under-65s and younger adults with disabilities.
The 52 comfortable bedrooms are arranged over two floors and can be personalised with treasured belongings and furniture, helping each person make their space their own. A choice of lounges and dining areas provides space for relaxing and socialising, while the home also has a large activities room and hairdressing salon.
The dedicated team takes a holistic approach to care, providing personalised support that considers each person's social, psychological, and spiritual wellbeing alongside individual care and clinical needs. Personal choice, dignity, and independence are encouraged wherever possible.
Activities are an important part of daily life at Handford House and are shaped around individual interests and preferences. Regular activities include mind, body and soul sessions, gardening, baking, book club, movement to music and shopping trips, with one-to-one opportunities also available.
Fresh, homemade meals are prepared each day using local suppliers, with restaurant-style dining and flexible mealtimes. Menus offer choice and variety, with individual preferences, dietary requirements, allergies, and preferred portion sizes taken into account.
The well-kept gardens include two patio areas, raised flower beds and seating, providing plenty of opportunities to spend time outdoors. Handford House is also close to Ipswich town centre, giving people and their families easy access to local shops, restaurants and amenities.
Contact Handford House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Handford House for full pricing details and T&Cs.
Handford House has a Review Score of 9.0 (9.010) out of 10, based on 25 reviews in the last 2 years.
Over all time Handford House has 90 reviews.
My daughter is very well looked after, I don't have any problems. The staff and management are very helpful.
My daughter is very well looked after, I don't have any problems. The staff and management are very helpful.
The team appreciates your kind words on how well your daughter is being looked after. Thank you very much.
The staff are amazing all are welcoming and friendly. Couldnt have wished for a better place for mum. Angels in disguise.
The staff are amazing all are welcoming and friendly. Couldnt have wished for a better place for mum. Angels in disguise.
From the day my father arrived at Handford House, he has been treated with care, dignity and respect. All the staff were amazing and kept me informed at all times.
From the day my father arrived at Handford House, he has been treated with care, dignity and respect. All the staff were amazing and kept me informed at all times.
No words can express how the family feels about how happy our mother is with you. The outstanding staff which will go up and above their job.
No words can express how the family feels about how happy our mother is with you. The outstanding staff which will go up and above their job.
Dad initially came into the home for end-of-life care. However, his treatment and care have been amazing and because of this he is now in a stable position and we have got our dad back again. Yes, he has continuing health issues but we know he is being well looked after by lovely staff.
Dad initially came into the home for end-of-life care. However, his treatment and care have been amazing and because of this he is now in a stable position and we have got our dad back again. Yes, he has continuing health issues but we know he is being well looked after by lovely staff.
After taking his own medication, how was a patient allowed to take medication prescribed to another patient? His wife is worried after receiving a phone call from the home. On a previous occasion, I called in on a Saturday at 10.40am and my friend had not even been woken up so had missed breakfast....
Now after today's event regarding medication, I am seriously concerned for his welfare.
I’m sorry that this has happened to your friend. We are already aware of this incident and we have taken immediate actions to ensure this does not happen again. We have also been in regular contact with the next of kin of your friend. She is aware of our action plans and the circumstances around...
I’m sorry that this has happened to your friend. We are already aware of this incident and we have taken immediate actions to ensure this does not happen again. We have also been in regular contact with the next of kin of your friend. She is aware of our action plans and the circumstances around this incident as well as your concerns around your friend’s sleep pattern.I am more than happy to discuss these concerns and any other concerns with you in person or via telephone. You can contact me via 01473 23 1111, or my email at manager@handfordhouse.healthcarehomes.co.uk. I look forward to hearing from you.
My mother has been a challenging resident and the staff have handled her with care and respect, this also applies to family that visit. They ensure that her needs are met with good communication with the family.
My mother has been a challenging resident and the staff have handled her with care and respect, this also applies to family that visit. They ensure that her needs are met with good communication with the family.
Thank you for taking the time to write this kind review. I'm sure the team will also appreciate it when I share this review with them.
I would not let my worst enemy stay here. Not only was my father's room dirty, I could never find a member of staff and when I did they did not seem to care. My father ended up in hospital with a serious injury in which he told me how he did it but a carer tried to say he rolled out of bed. I am so...
I would not let my worst enemy stay here. Not only was my father's room dirty, I could never find a member of staff and when I did they did not seem to care. My father ended up in hospital with a serious injury in which he told me how he did it but a carer tried to say he rolled out of bed. I am so glad he is now in a lovely home that cares and gives their all.
I wouldn't let my dog stay here! So glad my Nan has left this awful place. The rooms were so dirty, tenants walking around half dressed with no shoes on. Tenants left without food and drinks. Dining area was disgustingly dirty with food left on the floor. My Nan was given a dirty plastic mattress...
I wouldn't let my dog stay here! So glad my Nan has left this awful place. The rooms were so dirty, tenants walking around half dressed with no shoes on. Tenants left without food and drinks. Dining area was disgustingly dirty with food left on the floor. My Nan was given a dirty plastic mattress with no blanket during one of our coldest winters and she was regularly found like this. If you love your relative do not send them here. And if you have loved ones here get them out. Handford House these people deserve better, sort it out. Minus 10 for all aspects!
I have looked into your concerns and shared them with the team. We...
Thank you for taking the time to share a review. Had I or any of my staff been made aware of your concerns we would have contacted you immediately to discuss and investigate. We take all feedback and concerns seriously in the home.I apologise for the experience that your Nan had while she was in our home. I respect and understand your decision, and hope she is settling in well in her new home.
My husband has been at Handford House for well over a year. He arrived from a mental health unit after being sectioned by another home and then being discharged. Handford House welcomed him, assessed his needs and made sure that he had the help that he needed. The staff are helpful, cheerful and...
My husband has been at Handford House for well over a year. He arrived from a mental health unit after being sectioned by another home and then being discharged. Handford House welcomed him, assessed his needs and made sure that he had the help that he needed. The staff are helpful, cheerful and caring. Thewy are patient and personal with him. He is now relaxed and settled. As a family, we are tremendously grateful.
Thank you so much for your kind words, I shall pass this on to the team.
Since my step sister has lived at Handford House sadly her condition has deteriorated. This has come as no surprise to me as her condition is progressive. However, the staff have looked after her with such care and attention, recognising her specific individual needs, that this experience has been...
Since my step sister has lived at Handford House sadly her condition has deteriorated. This has come as no surprise to me as her condition is progressive. However, the staff have looked after her with such care and attention, recognising her specific individual needs, that this experience has been made so much easier not just for me but especially for her. Communication with me has always been good and she has been cared for with the dignity and respect she deserves. As she approaches the end of her life it is so reassuring to know they make every effort in her best interests to make her comfortable. Although she has never been able to voice her thanks I can thank you all for your kindness and understanding towards my lovely sister, and if she could voice it I know she would share my gratitude.
Thank you for your review, I will pass your kind words through to my colleagues.
Dad suffers from dementia and was transferred to Handford House from hospital. The home was a complete unknown to the family but it was quickly apparent that the staff provided excellent care and nursing with compassion and understanding. Dad's health improved and after 9 months he is settled and...
Dad suffers from dementia and was transferred to Handford House from hospital. The home was a complete unknown to the family but it was quickly apparent that the staff provided excellent care and nursing with compassion and understanding. Dad's health improved and after 9 months he is settled and happy. Communications with the family are very good, we are promptly informed of any health issues, if required the nursing staff call in the local GP and carers accompany Dad to hospital for outpatient appointments as I live in the North of England. He is assisted to participate in activities and trips that he greatly enjoys. Whenever I talk to Dad, I always ask him two questions; is he happy and is everyone kind to him? The answers are always yes!
Thank you for your lovely words, I will pass these on to our teams.
A very good establishment throughout and supportive staff I have seen to my knowledge.
A very good establishment throughout and supportive staff I have seen to my knowledge.
Thank you for your kind review, I will pass this on to my team.
A happy and friendly home, nothing is too much trouble. Also spotlessly clean.
A happy and friendly home, nothing is too much trouble. Also spotlessly clean.
Thank you for your feedback, I will pass this on to my team.
I am happy and content here, nice rooms, clean and light friendly staff and residents. Would be nice to have some activities.
I am happy and content here, nice rooms, clean and light friendly staff and residents. Would be nice to have some activities.
I am so pleased to hear that you are happy here, I will pass your feedback onto the teams.
Having been here for six weeks, I am settled and happy with good treatment and support from friendly staff.
Having been here for six weeks, I am settled and happy with good treatment and support from friendly staff.
Thank you for you feedback, We're really pleased that you're happy and settled here.
Mum seems to have settled well, always clean and book filled in daily. The staff are friendly and willing. Thanks for doing a great job.
Mum seems to have settled well, always clean and book filled in daily. The staff are friendly and willing. Thanks for doing a great job.
Thank you for your feedback, I will pass this on to the teams.
End of life care very good from carers and nursing staff. Made to feel very welcome by all.
End of life care very good from carers and nursing staff. Made to feel very welcome by all.
It was an honour looking after your Brother, Thank you for your feedback.
My mum has been in Handford for almost two years and moved in the pandemic. Although we had no choice in where to place Mum, we couldn't have chosen a better home. The staff are personable, polite and respectful, going out of their way to learn about her, our family and Mum's likes and interests....
My mum has been in Handford for almost two years and moved in the pandemic. Although we had no choice in where to place Mum, we couldn't have chosen a better home. The staff are personable, polite and respectful, going out of their way to learn about her, our family and Mum's likes and interests. They are happy to put up things on her wall to personalise Mum's room, activities are organised, the place is clean, and the food is excellent. Well done, Handford House.
Thank you for your lovely words; I will pass this on to my team.
Mum has been with Handford House since 2010. We, as a family, cannot fault the care she receives. She is very happy here, the staff go above and beyond to meet her needs. I would definitely recommend Handford House. Even during the current pandemic with restrictions in place, they have made sure...
Mum has been with Handford House since 2010. We, as a family, cannot fault the care she receives. She is very happy here, the staff go above and beyond to meet her needs. I would definitely recommend Handford House. Even during the current pandemic with restrictions in place, they have made sure Mum is happy.
Thank you so much for taking the time to write us such a kind review.
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Residents at Handford House, a care home in Ipswich, received a handwritten letter from Sir David Attenborough. The 99-year-old broadcaster replied after residents wrote to him, sharing how much they...
Residents at Handford House, a care home in Ipswich, received a handwritten letter from Sir David Attenborough. The 99-year-old broadcaster replied after residents wrote to him, sharing how much they...
Handford House is thrilled to announce the appointment of Renata Sulugiuc as the new Home Manager. With over 14 years of experience as a registered nurse and a strong background...
There are no accreditations posted yet for Handford House.
I’m passionate about building meaningful relationships with residents and their families, and creating a warm, safe, and supportive environment where...
I’m passionate about building meaningful relationships with residents and their families, and creating a warm, safe, and supportive environment where everyone feels valued. I take pride in making a positive difference each day by bringing comfort, dignity, and moments of joy to residents’ lives, while supporting their overall well-being. I hold an NVQ Level 3 qualification and am committed to delivering high-quality care at Handford House.
I enjoy the sense of achievement that comes from interacting with residents and getting to know each of them personally. I like to involve residents...
I enjoy the sense of achievement that comes from interacting with residents and getting to know each of them personally. I like to involve residents in decision-making and conversations, and I’ve already introduced activities such as hand and nail care, quizzes, and games of dominoes. I also take time to speak with families to better understand each resident’s needs and interests. I hold a Diploma in Dementia Awareness and a GNVQ Level 2 in Customer Service, which supports me in providing thoughtful and engaging care.
I enjoy the daily interaction with staff, residents, and their families in such a warm and inviting atmosphere. I always greet everyone with a friendly smile, helping to create a welcoming environment where residents and visitors feel at ease.
Creating a warm and welcoming environment is what I love most about Handford House. I enjoy building strong relationships with residents and their...
Creating a warm and welcoming environment is what I love most about Handford House. I enjoy building strong relationships with residents and their families, helping to ensure everyone feels valued, supported, and cared for.
As a Registered Nurse with 11 years of experience, I am passionate about delivering high-quality, person-centred care. I have a particular interest in supporting people living with dementia and helping to enhance residents' wellbeing, dignity, and quality of life.
My background includes roles within the NHS and as a Clinical Lead in Neurological Rehabilitation and Complex Care Management, providing me with extensive experience in supporting people with a wide range of care needs.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Handford House to verify any information. View our terms and conditions. Handford House has an Enhanced Service -what an Enhanced Service includes.