Tallis House

Neal Court, Waltham Abbey EN9 3EH
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9.8 113 Reviews
  • Tallis House, Waltham Abbey
Opened in December 2009, Tallis House is a modern purpose built care home offering en-suite rooms and flat screen TVs as standard. Residents enjoy comfortable surroundings, freshly prepared meals cooked by the head chef, a relaxing café, a hairdressing salon and lovely gardens to take a walk through.

The home is closely linked with the local School and Church and was named after Thomas Tallis, the 16th Century composer who lived at the Abbey, following a competition at the School Fete.

Residents enjoy giant chess set ready for the challenge.
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Care Provided by Tallis House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1177 – £1421
  • Self-Funded Residential Dementia Care: £1177 – £1421
  • RESPITE Self-Funded Residential Care: £1277 – £1521
  • RESPITE Self-Funded Residential Dementia Care: £1277 – £1521

These prices are only a guideline, please contact Tallis House to find out the exact price for your requirements.

Contact Tallis House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Tallis House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Georgina Braithewaite (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (101)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (88)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Tallis House Reviews (113)

9.8

Tallis House has a Review Score of 9.8 (9.815) out of 10, based on 27 reviews in the last 2 years.
Over all time Tallis House has 113 reviews.

Overall Experience
  • 88
  • 23
  • 2
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Date Published
  • 113
  • 10
  • 16
  • 27
  • 86
Reviewer Connection to Tallis House
  • 50
  • 23
  • 7
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  • 5
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  • 4
  • 3
  • 2
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  • 2
  • 1
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Total of 113, showing 101-113
Review from Kevin B (Son of Resident) published on 19 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my mother and father were in Tallis House over a period of a few years until they passed away. I cannot fault this care home, staff are amazing, especially the manager and her team, they always had time to discuss things with me and they always treated my parents with both dignity and respect and
always had time for them as well.
I could not have wished for them to be in a more caring place.
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Review from Lorraine B (Daughter-in-law of Resident) published on 18 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my in-laws were in Tallis House over a period of a few years until they passed away. The staff are all amazing, very helpful, caring and always treated people with dignity and respect. I really don't think they could have got better care anywhere else.
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Review from Hazel P (Relative of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Tallis House kindly did the wake for our mother. The buffet was lovely and the staff were kind and thoughtful dealing with us all with compassion and care! Thank you for all your help. Both our parents were here at Tallis House and throughout their time they were treated with dignity and respect in
clean accommodation.
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Review from Vivian W (Daughter of Resident) published on 26 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In less than 2 years, I've not seen my mother so happy where she is and it's all thanks to the staff and management of Tallis House.
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Review from P M (Friend of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As you can see from my review, my answers are all "excellent" for Tallis House and therefore it speaks for itself. Since my friend entered Tallis House she was treated with great respect and dignity, she was truly at home and extremely happy. The staff were very good with her needs until her final days.
Once again, respect was shown and all I can say is a big thank you to all the staff.
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Review from D N (Relative of Resident) published on 3 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative was a long term resident of the home (7 years) and whilst not everything was perfect, she was well looked after and cared for. Especially in her final weeks.
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Review from June G (Friend of Resident) published on 20 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was looked after exceptionally well in Tallis House. She loved it in Tallis House and her room was brilliant. The care she received was exceptional. Beyond belief. The staff loved her and she loved them. I, as her friend, was completely overwhelmed with the help she received during her stay.
When she became unwell they treated her with dignity and feeling. I thank them all from the bottom of my heart. Thank you.
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Review from John T (Son of Resident) published on 24 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good staff always helpful, too many good things to mention.
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Review from Brenda C (Daughter of Resident) published on 25 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first time I walked into Tallis House to view it, I felt a nice atmosphere. I was shown around in a friendly, but professional manner. I had no hesitation in deciding my father would be made to feel "at home" there.
My father never complained to me about anything and I feel he was as happy as he
could be in his circumstances.
The staff were always helpful, polite and friendly. The day he passed away, the staff were thoughtful and thorough. I will never forget the care the staff gave my father while he was at Tallis House. Thank you.
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Review from Gill B (Niece of Resident) published on 27 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been resident in Tallis House for 3 years until yesterday (15th May 2016) when she sadly passed away. I cannot stress how the care for my aunt by the carers at Tallis House was. They were absolutely brilliant, they were with my aunt in her final days and final hours and treated her like
their own family member. I am very impressed with the care she was given at Tallis House.
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Review from Winifred C (Resident) published on 6 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really like it in here at Tallis House. Everybody is kind. It's nice and clean. I like it better than the place I was before. I've made a lot of friends.
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Review from Alison D (Granddaughter of Resident) published on 29 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my nan received at Tallis House was second to none. She received so much love from the carers, we couldn't have wished for anything more.
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Review from S F (Husband of Resident) published on 21 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has dementia, she has been in the home for two years. I have no complaints all services provided have been to high standards.
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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Tallis House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Tallis House is calculated as follows: ( (265 Excellents x 5) + (39 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 313 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tallis House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Georgina

Georgina Braithwaite

Job Title: Home Manager Joined: 2009

I began my career with Runwood Homes in 2009. I started as a carer in Tallis House, care team leader, deputy manager and now I’m a home manager. My ethos in my role is that with great teamwork, we can achieve anything for our residents and their families, and all our staff members contribute to the success of our home. Our residents are at the centre of everything we do at Tallis House.

Joanne

Joanne Lucke

Job Title: Deputy Manager Joined: 2016

My name is Joanne. I am one of the Deputy Managers at Tallis House, where I have been proudly working since 2016. I thoroughly enjoy being part of a great team, supporting my colleagues in their day-to-day duties, and providing high-quality care to our wonderful residents.


I hold an NVQ Level 3 in Health and Social Care, as well as Level 3 qualifications in End of Life Care and Dementia Care. I bring a positive energy to my work, complemented by a great sense of humour and a love for laughter.


Outside of work, I enjoy unwinding with TV series, swimming, attending live music events, and spending quality time with my family.

Grace

Grace Crane

Job Title: Deputy Manager Joined: 2023

My name is Grace, and I am one of the Deputy Managers at Tallis House. I began my journey with Runwood in 2017, returned in 2023, and have been proud to work here ever since. I love working with a fantastic team, improving the quality of life for our residents, and embracing the fact that every day brings something new and exciting.


I hold an NVQ Level 3 in Health and Social Care, as well as an Access to Nursing and Midwifery Diploma. A fun fact about me is my obsession with sausage dogs—they’re my absolute favourite!


In my spare time, I enjoy watching crime documentaries, going ghost hunting, and spending quality time with my family.

Catherine

Catherine Badcock

Job Title: Home Administrator Joined: 2010

Hi, I’m Catherine, the Home Administrator for Tallis House, where I’ve proudly worked for 14 years. I truly enjoy being part of such a dedicated team, connecting with residents, and getting to know their families.


I hold an NVQ in Administration and have a quirky habit of turning random sentences into songs! Outside of work, you’ll often find me exploring new restaurants and indulging in great food.

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