Tallis House, Waltham Abbey, Essex
Tallis House, Waltham Abbey, Essex
Tallis House, Waltham Abbey, Essex

Opened in December 2009, Tallis House, a modern purpose built home, has en-suite in every room and flat screen TVs with integral DVD as standard.

The home is closely linked with the local School and Church. The home was named after Thomas Tallis, the 16th Century composer who lived at the Abbey, following a competition at the School Fete.

Outside there are sculptured water features and a giant chess set ready for the challenge.

Group: Runwood Homes Ltd

Person in charge: Lennie Terrado (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 101 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 101

Rooms with ensuite WC: 101

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Tallis House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Tallis House has a Review Score of 9.1 (9.115)

The Review Score of 9.1 (maximum of 10) for Tallis House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Tallis House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.768 for Tallis House is calculated as follows: ( (120 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.347 Points relating to the number of positive Reviews for Tallis House is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20.2 positive Reviews (101 registered maximum number of service users ÷ 5). 7 Reviews ÷ 20.2 Target = 0.347

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tallis House?

  • Extremely LIKELY
    13
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tallis House

  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    2
  • Relative of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

Both my mother and father were in Tallis House over a period of a few years until they passed away. I cannot fault this care home, staff are amazing, especially the manager and her team, they always had time to discuss things with me and they always treated my parents with both dignity and respect and always had time for them as well.
I could not have wished for them to be in a more caring place.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Both my in-laws were in Tallis House over a period of a few years until they passed away. The staff are all amazing, very helpful, caring and always treated people with dignity and respect. I really don't think they could have got better care anywhere else.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Tallis House kindly did the wake for our mother. The buffet was lovely and the staff were kind and thoughtful dealing with us all with compassion and care! Thank you for all your help. Both our parents were here at Tallis House and throughout their time they were treated with dignity and respect in clean accommodation.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

In less than 2 years, I've not seen my mother so happy where she is and it's all thanks to the staff and management of Tallis House.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As you can see from my review, my answers are all "excellent" for Tallis House and therefore it speaks for itself. Since my friend entered Tallis House she was treated with great respect and dignity, she was truly at home and extremely happy. The staff were very good with her needs until her final days. Once again, respect was shown and all I can say is a big thank you to all the staff.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My relative was a long term resident of the home (7 years) and whilst not everything was perfect, she was well looked after and cared for. Especially in her final weeks.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

My friend was looked after exceptionally well in Tallis House. She loved it in Tallis House and her room was brilliant. The care she received was exceptional. Beyond belief. The staff loved her and she loved them. I, as her friend, was completely overwhelmed with the help she received during her stay. When she became unwell they treated her with dignity and feeling. I thank them all from the bottom of my heart. Thank you.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good staff always helpful, too many good things to mention.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The first time I walked into Tallis House to view it, I felt a nice atmosphere. I was shown around in a friendly, but professional manner. I had no hesitation in deciding my father would be made to feel "at home" there.
My father never complained to me about anything and I feel he was as happy as he could be in his circumstances.
The staff were always helpful, polite and friendly. The day he passed away, the staff were thoughtful and thorough. I will never forget the care the staff gave my father while he was at Tallis House. Thank you.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My aunt has been resident in Tallis House for 3 years until yesterday (15th May 2016) when she sadly passed away. I cannot stress how the care for my aunt by the carers at Tallis House was. They were absolutely brilliant, they were with my aunt in her final days and final hours and treated her like their own family member. I am very impressed with the care she was given at Tallis House.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I really like it in here at Tallis House. Everybody is kind. It's nice and clean. I like it better than the place I was before. I've made a lot of friends.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The care my nan received at Tallis House was second to none. She received so much love from the carers, we couldn't have wished for anything more.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has dementia, she has been in the home for two years. I have no complaints all services provided have been to high standards.

How likely would you be to recommend Tallis House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submit a Review for Tallis House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Runwood Homes Ltd

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Tallis House