Tallis House

My Mother Maureen has been a resident at Tallis house for 1 year, and I have to say the care and standard of hygiene is impressive. My mother settled very quickly and the link on social media allows us to see her happy and content. Activities are arranged on a weekly basis, and the staff are always on hand to help and assist residents in a caring manner.

Sheryl

I have always been dealt with professionally on telephone or face-to-face. I receive updates on activities and have certainly been in home on occasions and sat and listened or involved ie singing 1960's music, and aiming a ball trough a net, colouring and cards. The staff are always on duty and area is covered at all times. The staff are very caring whilst placing patients in wheelchairs, getting them out of their armchairs and chatting to them. I am very pleased that when I was offered this home, I could not have wished for anything better for my aunt.

We can not thank the team at Tallis House enough. You are all first class and deserve our 5 star rating.

Excellent care of my Mum both medical and hygiene the staff are friendly and really do care about the residents, their wellbeing is put first, good communication to relatives. They organise a very good selection of activities and events for the residents to enjoy and my Mum is very happy at Tallis House, I couldn't wish for a better place for my Mum live she gets the help she needs to be able to live independently and feel safe and happy.

Ulla

The staff deserve a medal has my mother can be very awkward and hard to please.

My father has been living in Tallis House for a year,im am very happy with the care he is given-the staff are lovely and friendly,they've always been helpful.When there was an issue caused by an outside factors ie a prescription,this was addressed and sorted straight away.My Father fell over in his room a few months ago,again this was handled professionally as they informed me straight away and updated me while they waited for the ambulance.I will always be very grateful to the staff there,I only get to visit my father a few times each year ,knowing he is receiving this first class care takes a lot of worry away.

My mum has settled in and I am very happy with the care she is receiving. I would recommend.

It's always very clean and the manager has an open door policy and is always ready to listen to any concerns

I feel that they cater for the residents needs in a respectful way. If there are problems I know I can approach them and it is dealt with asap. Medication is given with the correct procedure as in making sure they take them. If alarms go off they are there straight away to deal with it. My relative who resides there can be awkward at times but the staff make them feel comfortable and also try to get them to interact with others. The only negative part is there needs to be another couple of staff on ground floor to help in the really needy times ie. Straight after tea times when there are lots of personal needs. My relative is happy and that's good as we thought that they would never get used to being in a home. Well done team Tallis x

A huge thank you to all the team for the amazing work you do.

I feel safe knowing my mum is been taken care of. Her medication is always taken care of properly. They have gotten to know her ways and personalilty and accomodate this always.

I am very satisfied with the care that my husband receives at Tallis House. All the care staff appear kind and respectful. I know that my husband is receiving the best care support possible. Also, the care home seems to be aware of the importance of social activities to most residents.

Mum has been in Tallis House for just over a year now. She is well looked after, always clean and the staff are very attentive. She enjoys taking part in some of the activities i.e. cake making, etc.

We couldn't wish for more.

Even when she ended up being cared for in bed, she was treated with great care and dignity - She passed away in her bed peacefully. Thank you Tallis House.

It was with great hesitation that Dad had to have 24-hour care. Tallis House is most definitely the best care home for Dad's care needs. From the moment Dad arrived we were welcomed by a smiling face and a happy-to-help receptionist. I can honestly say that Tallis House has been the best decision I've made for my dad. The carers are welcoming and made him feel right at home with happy faces, caring nature, empathy, patience and understanding of all Dad's care needs. Constantly checking on Dad and making him tea. Dad loves the food, and I can bring Dad treats anytime for him. From receptionist, carers, management and the whole team on Dad's floor the care is outstanding. Nothing is too much for them. Tallis House is modern, bright, clean and welcoming and the dinners are freshly cooked on-site and Dad definitely enjoys them. I'm so pleased with the care my dad is receiving and continues to receive. I have no fears when I leave after visiting my dad because I know he's in excellent care.

Sadly my mother passed away last night at the age of 95. However, I wanted to say how massively grateful I am, and have been for the past 3.5 years, to all of the staff at Tallis House for the way they took care of her during her time there. She came to the home after a bad experience in a previous care home, she was active and able to look after herself but had become vulnerable due to falling quite a lot in her own home and it was time to be somewhere with 24/7 care. During her first 2.5 years she was extremely happy with both the social activities and friends she made in the home and loved all the staff, sadly as Alzheimer's progressed she was in need of more care but the care team quickly identified the best support and provided me with frequent updates and recommendations. During the last few months of her life and especially the last two weeks, the care given by the team cannot be faulted. a most sincere thank you to all of the staff.

Thanks to everyone there.