Tallis House

Neal Court, Waltham Abbey EN9 3EH
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9.8 112 Reviews
  • Tallis House, Waltham Abbey
Opened in December 2009, Tallis House is a modern purpose built care home offering en-suite rooms and flat screen TVs as standard. Residents enjoy comfortable surroundings, freshly prepared meals cooked by the head chef, a relaxing café, a hairdressing salon and lovely gardens to take a walk through.

The home is closely linked with the local School and Church and was named after Thomas Tallis, the 16th Century composer who lived at the Abbey, following a competition at the School Fete.

Residents enjoy giant chess set ready for the challenge.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1177 – £1421
  • Self-Funded Residential Dementia Care: £1177 – £1421
  • RESPITE Self-Funded Residential Care: £1277 – £1521
  • RESPITE Self-Funded Residential Dementia Care: £1277 – £1521

These prices are only a guideline, please contact Tallis House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Georgina Braithewaite (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (101)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (88)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Tallis House Reviews (112)

9.8

Tallis House has a Review Score of 9.8 (9.804) out of 10, based on 29 reviews in the last 2 years.
Over all time Tallis House has 112 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Tallis House
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Total of 112, showing 41-60
Review from Carol C (Niece of Resident) published on 7 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt has been in this care home for over a year now, through all the covid lockdown, and I have to say that through all of this, I have been extremely satisfied with her care. The senior management have been so helpful and equally the carers on her floor have always been very caring and supportive
to her needs. I cannot fault them. When I visit (which is quite often) I always feel I am in a very happy atmosphere. Thank you for looking after her with love and care.
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Review from John M (Son of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for all your kind care to my mother. All the staff are first class.
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Review from A S (Son of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Tallis House for many years, over that period she has received first class treatment. The staff are very caring and I am very happy with the overall care she receives on a daily basis.
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Review from David H (Son of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous care facilities, the staff are all so caring and friendly.
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Review from Chris S (Son of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On regular visits to Tallis House, we always see the devotion and outstanding care that all of the staff give to their residents. The manager, nurses, care staff and housekeepers are superb, always smiling and friendly. We have observed all of the staff working tirelessly at all times. Communication
from Tallis House to us is second to none. Our dad is settled and very happy with his surrounding, and although often confused, is always reassured by all staff members. Well done, and thank you!
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Review from Bernadette O (Daughter of Resident) published on 6 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father arrived at Tallis House on the 12th of March. Seeing as he has only been there for 5-days, I can't give too much feedback, but after visiting on Monday, my first and continued impression is very good.
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Review from David W (Son of Resident) published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and helpful staff.
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Review from Chris B (Friend of Resident) published on 24 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Its been wonderful for the residents to have a visitor again this month and to see the staff again that have worked so hard to keep the residents safe and well. We would highly recommend Tallis House. Since our friend moved into the home, he has been looked after so well, in every aspect, and is very
happy there.
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Review from Julie S (Daughter of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Tallis House since January 2020. She has thrived since she has been there, she has put on weight, her personal hygiene has improved, and most importantly, she has not been il while she has been there, despite her dementia. I truly believe if she has still been at home, she would not
be with us now.
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Review from D S (Daughter of Resident) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom went into Tallie House from the hospital in September 2020 - so was fantastic to see Mom inside Tallis House after such a long time. The staff were all very friendly and approachable. Mum was very happy to see me and has settled in very well. We had a great time catching up, and I'm looking forward
to weekly visits. Tallis House was clean, bright and welcoming.
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Review from Anne M (Daughter of Resident) published on 19 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to circumstances beyond anyone control, this was my first visit to the home. The staff had put in a great deal of effort into welcoming visitors and made the visits pleasant for everybody. My mother looked very well, and I was impressed with everything I saw. It would not be proper to comment on
all the options, as I don't have first-hand experience of everything listed.
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Review from Marc L (Son of Resident) published on 19 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First, visit back after the Lockdown and everything ran as smooth as always. Think all the staff have done an amazing job during these times, way and above what is expected of them. Can not praise them enough.
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Review from Caron E (Niece of Resident) published on 11 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My uncle has been in Tallis House for a short period of time. I have visited the home several times to drop goods for my uncle, and I have to say, whatever member of staff I have engaged with at the entrance or spoken to on the phone have been kind, helpful and very efficient and communication has been
great. I had my first visit today, and I am extremely pleased with the care and support he is receiving; my uncle was very contented. Thank you to all the wonderful staff/carers that are doing an amazing job of keeping him safe along with all the other residents. Thank you all so much for what you continue to do.
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Review from Brigitte M (Cousin of Resident) published on 11 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A relative came to Tallis House from the hospital so that they could be assessed for future care needs. The staff, at Tallis House, have been excellent. Most notably, four particular members of staff. Thank you for all that you do and for keeping us all informed despite being so very busy. Thank you
for looking after our loved ones so well.
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Review from Julue G (Daughter-in-law of Resident) published on 11 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the most excellent residential home. I have visited others that my close family have lived in, but this is by far the best. It is clean, welcoming and homely, and the staff can't do enough for my mum. The food is excellent. I just can't praise Tallis House enough.
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Review from Jacqui W (Daughter of Resident) published on 23 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly parents both with dementia have been looked after with huge care consideration and kindness and always in good spirits.
I understand they have been Covid free up to now.
This is amazing.
We could not have made a better choice for them both and are thankful every day that they are being
cared for so well especially with their mental and physical challenges.
My heartfelt thanks and from my siblings too.
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Review from Robert K (Husband of Resident) published on 15 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I just can't fault Tallis House. The staff and management are kind, helpful and very efficient. My wife is well looked after and is happy there. I can only say a big 'thank you' on behalf of my wife and myself. Would I recommend Tallis House? I certainly would!
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Review from J J (Daughter of Resident) published on 10 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise Tallis House and the staff enough for everything they do for my Mum. I never worry about Mum whilst she is here. There is great communication between staff and families. All the staff knows my Mum so well. The recent introduction of garden visits has been so special for me - to be able
to see my Mum and yet I know how safe it all is for her. Thank you.
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Review from Steven J (Son of Resident) published on 6 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic house. Fantastic staff. Fantastic care. My mother has had a new lease of life since being in the home. She loves the place. Should have made her go into the home earlier. Has never looked back since going in the home. Really can’t speak highly enough about this home.
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Review from Jenny R (Daughter-in-law of Resident) published on 20 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing is too much trouble for the staff. You can phone any time, day or night. My mother-in-law came in for 2 weeks respite in March. She enjoyed it so much she has decided to stay. We are really pleased she is being looked after.
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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Tallis House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.804 for Tallis House is calculated as follows: ( (281 Excellents x 5) + (47 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 337 Ratings = 4.804
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tallis House is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Georgina

Georgina Braithwaite

Job Title: Home Manager Joined: 2009

I began my career with Runwood Homes in 2009. I started as a carer in Tallis House, care team leader, deputy manager and now I’m a home manager. My ethos in my role is that with great teamwork, we can achieve anything for our residents and their families, and all our staff members contribute to the success of our home. Our residents are at the centre of everything we do at Tallis House.

Joanne

Joanne Lucke

Job Title: Deputy Manager Joined: 2016

My name is Joanne. I am one of the Deputy Managers at Tallis House, where I have been proudly working since 2016. I thoroughly enjoy being part of a great team, supporting my colleagues in their day-to-day duties, and providing high-quality care to our wonderful residents.


I hold an NVQ Level 3 in Health and Social Care, as well as Level 3 qualifications in End of Life Care and Dementia Care. I bring a positive energy to my work, complemented by a great sense of humour and a love for laughter.


Outside of work, I enjoy unwinding with TV series, swimming, attending live music events, and spending quality time with my family.

Grace

Grace Crane

Job Title: Deputy Manager Joined: 2023

My name is Grace, and I am one of the Deputy Managers at Tallis House. I began my journey with Runwood in 2017, returned in 2023, and have been proud to work here ever since. I love working with a fantastic team, improving the quality of life for our residents, and embracing the fact that every day brings something new and exciting.


I hold an NVQ Level 3 in Health and Social Care, as well as an Access to Nursing and Midwifery Diploma. A fun fact about me is my obsession with sausage dogs—they’re my absolute favourite!


In my spare time, I enjoy watching crime documentaries, going ghost hunting, and spending quality time with my family.

Catherine

Catherine Badcock

Job Title: Home Administrator Joined: 2010

Hi, I’m Catherine, the Home Administrator for Tallis House, where I’ve proudly worked for 14 years. I truly enjoy being part of such a dedicated team, connecting with residents, and getting to know their families.


I hold an NVQ in Administration and have a quirky habit of turning random sentences into songs! Outside of work, you’ll often find me exploring new restaurants and indulging in great food.

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