Hall Park Care Home, Nottingham, Nottinghamshire
Hall Park Care Home, Nottingham, Nottinghamshire
Hall Park Care Home, Nottingham, Nottinghamshire

Hall Park is a warm and inviting residence in the suburbs of Nottingham; it is surrounded by parks and greenery, and with great access to local amenities.

With 62 bedrooms divided between residential and dementia care units, professionals think carefully about the type of room each resident needs. Bedrooms are set across two floors, and each floor has two of its own living and dining rooms, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard.

Chefs prepare a daily menu on-site, offering a variety of tasty and nutritious meals. These can be taken in the restaurant-style dining room or in residents' rooms as preferred. Special diets will be catered for.

Activities staff manage a busy events schedule, planning daily activities in the home as well as regular trips beyond it. Residents and their families participate in planning these, to make sure everyone always has things to look forward to.

There are also two acres of beautiful landscaped gardens and a large patio area, perfect for outdoor socialising. Care workers understand that moving into Hall Park will be a considerable transition, but it's one they try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, they'll do the little things that make the biggest difference.

Group: brighterkind

Person in charge: Pat Whitbread (Manager)

Local Authority / Social Services: Nottingham City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 62 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 62

Rooms with ensuite WC: 62

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Hall Park Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.6 Hall Park Care Home has a Review Score of 8.6 (8.572)

The Review Score of 8.6 (maximum of 10) for Hall Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 30 Reviews over all time. This Average Rating is also the rating value for Hall Park Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.499 for Hall Park Care Home is calculated as follows: ( (205 Excellents x 5) + (126 Goods x 4) + (25 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 357 Ratings = 4.499

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.073 Points relating to the number of positive Reviews for Hall Park Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 4 Reviews ÷ 12.4 Target = 0.323

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    13
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hall Park Care Home?

  • Extremely LIKELY
    21
  • Likely
    8
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hall Park Care Home

  • Daughter of Resident/Service User
    11
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Nephew of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

Good care and lovely friendly staff. Rooms are of a good standard with tv in each one. Plenty of interaction with staff. I would recommend this place to others and will hope to be able to have respite on a regular basis.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have always found the staff to be very friendly and caring towards their residents, also their family and visitors.
They keep you up to date on what is going on with medical care etc... Which is very reassuring.

How likely would you be to recommend Hall Park Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

From the day my father moved into the home, he has received excellent care and support from all staff.
The management have an open door policy and always have time to speak with you.
My father has settled in well ad enjoying the activities and the food that is served in the hotel standard dining rooms.
The laundry services is excellent and my father's clothes are returned the same day and ironed lovely.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Just wanted to let you know that I find the staff at Hall Park Care Home a wonderful team, helpful time to listen and very caring. However, I would like to give my gratitude to the reception staff they also are doing a fantastic job supporting with any problems that may occur.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We are very grateful to the wonderful treatment my sister receives at Hall Park. The staff are always welcome, cheerful and considerate - it is such a relief to know she is receiving such good care!!

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have a friend in the home. When I visit the staff are really friendly and my friend seems very content. I have visited several care homes but Hall Park is the best I've been to.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very happy with care up to, yet is a very nice place for her.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Look after my mammar and the staff are very polite to the visitors and residents.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very warm welcome they made my mama feel at home as she was on respite.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel that since mum has moved into the home she has been well looked after physically. I am a little disappointed that, she is not more involved in activities etc. but I do know that she is difficult to get involved as she is very shy. Generally that staff are good with mum but occasionally some do not always think on their feet. For example when mum recently had one pair of glasses broken and another pair lost, which left her almost blind. Why did no-one track her lost pair down?
I am also waiting for the food to improve so it is always excellent. Sometimes it is, Christmas Dinner was excellent but at other times it is not.

How likely would you be to recommend Hall Park Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

I am unable to make an accurate review at this time because I haven't been here a sufficient number of times. As a general comment I would say that overall the care is good and whilst my mother-in-law is unable to leave her room unaided, people do make an attempt to get her to participate in activities - rarely this is successful I fear.
She is treated with dignity as far as I am aware by most of the staff. More attention is sometimes required regarding meal times, what is on offer and support sometimes required to eat the meal. Thanks for what you do for my mother-in-law.

How likely would you be to recommend Hall Park Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Good care is taken, food very good. Always nice and clean.

How likely would you be to recommend Hall Park Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very welcoming. All staff are helpful and kind. Father here for respite initially, standard and care has been excellent.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother is well cared for. We are quite satisfied with his care.

How likely would you be to recommend Hall Park Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

All the interaction I have had with the staff is excellent. They have been wonderful and so kind. There is not a problem that cannot be sorted. The change in my next of kin since she arrived is fantastic she looks four years younger.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Pleased that there isn't a continuous turnover of staff. Help towards making 90th Birthday party go well. Expected the care to include soaking dentures at bedtime. On one occasion the toilet floor and carpet were soiled and could not be dealt with until the next day.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The staff have been warm and welcoming and the rooms are lovely. The food is good and there is plenty of choice. My mum has memory issues and hasn't accessed any of the activities, staff prompts would be very helpful.

How likely would you be to recommend Hall Park Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I visited a friend who recently went to stay at Hall Park Care Home, I did not recognise her, she looked so well, she said how she was so happy and that everyone was so nice and friendly. She loved doing the exercises and goes to all the clubs.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has settled in lovely at Hall Park, it was a hard time for the family at the time, to choose a care home for him. Dad always is dressed lovely and looks smart. Staff work hard and they will always help with any concerns which I may have. The food they have at meal times is healthy and they have a choice of several meals. We are welcome to eat with dad if we wish to. Staff are very friendly, always happy and have a smile on their faces and are very polite. There are activities every day and all are encouraged to take part. My dad has Alzheimer's, so he has his good days and some days not so good. In the hallways and lounges there are things on walls and in the rooms eg. pictures, boxes with old photos in, to help with their memories. In all, I could not be happier with the care my dad is getting.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Found the home very welcoming and clean. My aunt seems to be doing ok, she worries that she spends too much time in her room alone.

How likely would you be to recommend Hall Park Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I went to look at other care homes but this was the best. My husband has settled very well. We are very happy with all the staff.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has vascular dementia and since Christmas has got a lot worse so needed to find 24 hr care. We looked at 10 homes!
Right from the initial phone call and then several visits it felt right. They gave me and my sister lots of time to ask loads of questions [very important as I am a serial worrier] and invited us to have a meal with mum to experience how they did things!

It was lovely and everyone has been so kind. They had a vacancy and fast forward three weeks mum has now nearly been there a week and although she is obviously very confused I am gradually relaxing as I know she is safe and being cared for.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have been comfortable here for 3 and half years. Staff are generally friendly and caring. Choice of food has deteriorated since I moved in.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

This home is a lot better than most but I do feel money is spent on how it all looks rather than substance. A new catering company was hired with fancy menu and tablecloths but the food seems worse than before, particularly for mum who is a vegetarian. We were told there would be more veg options and a better range but staff said they still have to request veggie meals!

How likely would you be to recommend Hall Park Care Home? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Hall Park has always attracted very caring pleasant staff. It has a very welcoming and friendly atmosphere and the staff go out of their way to help, support and encourage the residents.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father had a short stay of respite care. He was very happy here and made friendships with other residents. He got on well with and was well liked by the staff. Our impression of the facilities and staff was extremely favourable. We would have no hesitation in recommending Hall Park Care home.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff in the home have always been excellent. They are friendly, welcoming and really do care for my parents well. The food has changed and now compares to the food, the choices are less good- regardless of what is advertised on the menu. The activity sessions are good and mum and dad attend a lot of them. The GP service to the home seems to be a little limited (not the fault of the home) but disappointing. A weekly GP visit should be provided. The home is exceptionally clean and washing/ironing clothes return etc is excellent.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent, pleasant helpful service.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Parents very happy here. Friendly staff, plenty of activities, comfortable accommodation. Food has declined since new caterers took over.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Communication between staff is not great, when my aunty was moved from the ground floor to the first floor (dementia) we were not told prior to this happening, when questioned about this we were told that one staff member said she thought we'd agreed this with another staff member but didn't ring us to check. My aunties tv remote was broken, I took it to the floor reception desk and was told it would be fixed/repaired, when I visited a week later it hadn't been, I complained and when the maintenance man brought a replacement he told me that he had not been informed about it at all previously.

How likely would you be to recommend Hall Park Care Home? Neither Unlikely or Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

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Care Home Idol 2016

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