Barchester Hall Park Care Home

Squires Avenue, Bulwell, Nottingham NG6 8GH
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9.7 125 Reviews
  • Barchester Hall Park Care Home, Nottingham
Hall Park is a warm and inviting residence in the suburbs of Nottingham; it is surrounded by parks and greenery and with great access to local amenities.

With 62 bedrooms divided between residential and dementia care units, professionals think carefully about the type of room each resident needs. Bedrooms are set across two floors, and each floor has two of its own living and dining rooms, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard.

Chefs prepare a daily menu on-site, offering a variety of tasty and nutritious meals. These can be taken in the restaurant-style dining room or in residents' rooms as preferred. Special diets will be catered for.

Activities staff manage a busy events schedule, planning daily activities in the home as well as regular trips beyond it. Residents and their families participate in planning these, to make sure everyone always has things to look forward to.

There are also two acres of beautiful landscaped gardens and a large patio area, perfect for outdoor socialising. Care workers understand that moving into Hall Park will be a considerable transition, but it's one they try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, they'll do the little things that make the biggest difference.
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Care Provided by Barchester Hall Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1238

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Hall Park Care Home to find out the exact price for your requirements.

Contact Barchester Hall Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Hall Park Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jodie Rakhra (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Barchester Hall Park Care Home Reviews (125)

9.7

Barchester Hall Park Care Home has a Review Score of 9.7 (9.739) out of 10, based on 15 reviews in the last 2 years.
Over all time Barchester Hall Park Care Home has 125 reviews.

Overall Experience
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Reviewer Connection to Barchester Hall Park Care Home
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Total of 125, showing 21-40
Review from P B (Daughter of Resident) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is always a happy, welcoming atmosphere when I visited my relative. The home is light, airy and comfortable. Whilst my relative does not always partake in activities, the staff always interact with residents. On good days, my relative and I enjoy walking in the garden and looking at the plants
growing in spring and summer; the garden is very colourful. There is always something being celebrated when I visit. My relative is very happy at Hall Park. Thank you to all the staff.
Reply from Jodie Rakhra, General Manager at Barchester Hall Park Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Amanda H (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Deciding to have a break from caring for my parent full-time myself was very difficult. I looked at several care options before approaching Barchester Hall Park Care Home for respite when I was encouraged to firstly visit Hall Park. I was made very welcome and the home was very calm and looked very
clean. I was introduced to staff and residents, all appeared happy and very friendly. The decoration was nice. Carers came to visit my parent and I, in our home. I was very reassured the setting would be able to care for my parent. They did a thorough assessment on their needs. Currently, I have extended respite, my parent is very happy at Hall Park.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hall Park Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Sheila H (Daughter of Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum moved here in January 2023 and has settled in well. The home is clean and presentable and staff seem friendly and professional although not always around to answer questions.
I was hoping when we moved Mum here that there might be more communication between the home and family but as in the previous
home, this doesn't happen.
Overall, we are happy with Mum's care and would recommend Barchester Hall Park Care Home to others.
Reply from Kristen Fitzgerald, CRM at Barchester Hall Park Care HomeThank you for taking the time to review our home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Shannon W (Daughter of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came today as a visitor, I did volunteer for 2 years and did get a real feel for the place and being disabled myself I could sense the welcome, everyone was lovely it's like one big family. I went to visit my mama as she is having respite there at the moment and she is loving it! Every time I see
her and ask how she is she always says that the people here are so lovely. I am happy she feels safe and happy. All the staff are lovely, they would go above and beyond. It's somewhere I'd go more often if I could, I told my mama we'll be top and tailing soon as I wish I could live there. I love this place and I highly recommend you give it a try if you are thinking for the future for your mum/dad and so on. Such a delightful and happy place, anyone is welcome!
Thank you to the staff for making my mama so happy and to feel safe, appreciate it.
Reply from Kristen Fitzgerald, CRM at Barchester Hall Park Care HomeThank you, Shannon, for your comments about your recent experience at Hall Park. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. We value all feedback as this helps us to improve our service where required, so thank you again for your positive comments regarding our home and team, I will pass on your feedback to the team.
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Review from Olive A (Respite Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed my week's respite very much. The staff seemed very happy in their work and that atmosphere spread throughout the whole home.
Reply from Kristen Fitzgerald, CRM at Barchester Hall Park Care HomeThank you, Olive, for your kind comments about our care team. I will pass your feedback on to the team. It is so nice to hear that you enjoyed your stay with us so much. If you ever need anything in the future, please do not hesitate to reach out.
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Review from D D (Son of Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is 91 years old and was living at home alone after my mother died. His mobility was poor, after a minor op and a longer stay in the hospital than expected, his doctors advised us to put him on respite and suggested a few. We booked him into Hall Park Care Home, a week at a time after 6 weeks
he did not want to go back home because he was happy with the care and the staff made him feel special which he loves.
Reply from Kristen Fitzgerald, CRM at Barchester Hall Park Care HomeThank you for taking the time to review our home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Stephanie S (Daughter of Resident) published on 30 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at Hall Park Care Home for the first time whilst I had some carers respite. This was the first time I had left her overnight and she loved it as a resident. Her room and en-suite were spotless and the care home was spotless and tidy. The permanent staff were exceptionally kind and caring
and the receptionist always greeted us with a welcoming smile. All the staff took an interest in Mum's welfare and her care plan was followed thoroughly. She was supported to shower, eat and drink and join in activities, as well as exercise. Her laundry was done beautifully and she even had her hair done by the hairdresser, which made her feel amazing. The food was exceptional and healthy and the entertainment was great, as Mum said she loved the singer. I feel really reassured to let Mum stay here again as the care is first class. Thank you to everyone.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hall Park Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Karen J (Daughter of Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came to Hall Park Care Home for respite on the 04/10/22. We found the staff at the home to be very caring and compassionate. All the staff took an interest in Dad's welfare. His laundry was done beautifully. The senior carer provided us with the reassurance, and we knew Dad's Parkinsons medication
was given on time, which is so important. The food was very good, even having supper in the evening. This is a first-rate care home which we would thoroughly recommend.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hall Park Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Anthea L (Sister of Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The review of my sister and all her medical, emotional needs and treatments. I found it to be very informative and gave me a clear understanding as to the complexities of people receiving care. The review was delivered in an informal, relaxed manor and I was particularly impressed with the overall knowledge
about my sister and her needs, and the understanding of her condition.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hall Park Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Kiya M (Respite Resident) published on 18 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the care home are probably the best carers in Nottingham and the staff treat the residents with respect. They know how to treat everyone and they keep everyone entertained and are lovely humans to be around.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hall Park Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Valerie M (Daughter-in-law of Resident) published on 17 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very caring and supportive. Always welcoming and professional. The meals look appetising and always a choice of meals. My mother-in-law is happy here and has lived here for over 2 years. I would highly recommend this care home.
Reply from Jodie Rakhra, Acting General Manager at Barchester Hall Park Care HomeThank you for your feedback this is very valuable, it's always lovely to hear positive comments from our families.
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Review from E K (Resident) published on 5 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased with everyone and everybody is looked after well.
Reply from Jane Selkirk, Divisional Sales and Marketing Manager at Barchester Hall Park Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Keith W (Son of Resident) published on 15 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Hall Park have been superb at looking after my mum. It’s a massive adjustment for somebody who has lived independently to move into care. Everyone at Hall Park has helped the process be as smooth as possible.
Many thanks to all of you.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Elaine B (Granddaughter of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always friendly and attentive. Grandad is always happy and enjoys the food and company.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from J F (Daughter of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Unfortunately, my mum experienced an unexplained collapse. The team's response was swift and thorough. An ambulance was called, and we were informed. The information received was very detailed and calmly delivered. On our subsequent visit, the ambulance was in attendance. Happily, my mum has already
started to recover and was well enough to be left at the care home. The staff showed genuine care and empathy towards both my mum and us as a shaken family. Thank you so much.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Christine P (Daughter of Resident) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to thank all the staff at Hall Park for the amazing Mother’s Day afternoon tea. We were taken back with the kindness and the trouble they took for the beautiful decorations of the room and tables plus the food it brought a lump to my throat, my mum was so happy and so were we.
Fantastic
work from all the staff and management. Thank you.
Reply from Hall Park Care Home Admin, Home Administrator at Barchester Hall Park Care HomeThank you for your review, we are so glad you and Mum enjoyed it, it was a very special day.
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Review from Clair T (Granddaughter of Resident) published on 9 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I haven’t seen my Grandma for nearly a year due to restrictions and today saw her for the 2nd time this year. I was delighted to see that a member of staff was now Deputy Manager, she had been an absolute credit to your care home for many years now and looking after my Grandma. It’s great to see such
great management.
Reply from Kami Kaur, Home Administrator at Barchester Hall Park Care HomeThank you for your review, we are so happy to be welcoming visitors back in our home.
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Review from K B (Daughter of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In July, my mum celebrated her 100th birthday, and under these unusual circumstances, she had a fantastic day. All the staff went out of their way to make mum's day special; reception, carers, laundry and kitchen. We had the room decorated and a lovely buffet with our own hostess. My mum is so well
looked after all the time, not just on her special day.
Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Hall Park Care HomeThank you for your very special review about your Mum's life at Hall Park care home. We are so happy you feel her life is good here and we too, so enjoyed your Mum's 100th Birthday, it was such a special day and quite an achievement. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and the teams in all the disciplines/departments at the home who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. Thank you, once again.
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Review from D S (Husband of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has lived at Hall Park for a few years. I am happy with the support and with all the staff at Hall Park. Thank you.
Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Hall Park Care HomeThank you for your review of your wife's life at Hall Park. We are so happy you feel her life is good here, and we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Anne R (Wife of Resident) published on 28 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always welcoming and friendly They are willing to help sort out any problems you are concerned about.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Barchester Hall Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for Barchester Hall Park Care Home is calculated as follows: ( (155 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 176 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Barchester Hall Park Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Mar 2025

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (8)

Jodie

Jodie Rakhra

Job Title: Genral Manager Joined: 2010

Hi, my name is Jodie, and I am the General Manager here at Hall Park. Welcome to our website!


I have 23 years of experience in care, have a level 5 qualification in health and social care and have been with Hall Park since the day we opened our doors in 2010. I am excited to be working here at Hall Park and very proud to be leading a wonderful team of people, all dedicated to supporting our extraordinary residents to live the best lives they can.


Our focus is to support residents to retain their interests for as long as possible while introducing them to new ones to enjoy with new friends.


Life enrichment is the heart of Hall Park.

Lisa

Lisa Moore

Job Title: Senior Carer Joined: 2012

My name is Lisa, and I am a senior in the Memory Lane community here at Hall Park. My team and I provide the highest standard of care for the residents at all times. I look forward to seeing you on your next visit, where you can take a tour of our suites: the garden suite, village suite, entertainment suite and beech suite.

Natasha

Natasha Lindo

Job Title: Activities Coordinator Joined: 2018

Natasha is our activities coordinator here at Hall Park. She really enjoys her job as no day is ever the same. Putting on different daily activities for the residents to enjoy and keep stimulated.


We also have a minibus which is used to take residents on trips out.
Tash, as everyone knows me, says I can't wait to meet you all during one of our group activities

Jamie

Jamie Wallis

Job Title: Head of Maintenance Joined: 2014

My name is Jamie and i am the head of maintenance at Hall Park. I have been working here for over 6 years and really enjoy my job. No day is ever the same and I take great pride in ensuring the rooms at Hall Park are always snag free and looking their best. I am also responsible for maintaining the lovely gardens

Amy

Amy Ferris

Job Title: Deputy Manager Joined: 2014

I have worked at Hall Park for 9 years now and have progressed within my job role, from care assistant to Senior to Deputy manager, I enjoy working at Hall Park as every day brings something different.

Gail

Gail Macgregor

Job Title: Unit Manager memory lane Joined: 2021

I have been in the care sector for the past 34 years, starting as a care assistant and progressing along the way. I have always enjoyed working with dementia clientele and strive to empower those living with this to be as independent as they possibly can be. I have owned and managed a community care setting, as well as managed both residential and nursing settings. Having NVQ's level 2,3,4, and 5, I have a wealth of knowledge and experience which enables me to assist in leading and managing a healthy staff team alongside the General Manager and Deputy Manager.

Clare

Clare Morley

Job Title: home administrator Joined: 2023

Hi my names Clare and I am the home administrator at Hall Park.


I started my healthcare journey back in 2008 as a community care assistant and worked at Hall Park in 2010 when the doors opened for 1st time but moved on to another home with the company at the time for a career progression.


I have worked across all fields in healthcare including regional training officer to interim home manager. I feel I have a wide variety of knowledge that helps me in my current role.


Coming back to Hall Park feels like I’ve never left and I am looking forward to working alongside the team here and supporting residents and relatives with all their administrative requirements.

Donna

Donna Wood

Job Title: Second Chef Joined: 2018

Hi my name is Donna i am the second chef here at Hall park I started as a senior carer however found I had a passion of food with the support of Barchester I was able to achieve my dream job of becoming a chef and now you will find me cooking up a storm in our kitchen, I am always trying new recipes often ideas from our residents during monthly residents meetings.

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