Roseville Care Centre

The care my father received from all staff, especially on the nursing unit was outstanding. Staff showed respect, love and excellent care throughout the seven years of residence. This was especially so during Fathers final days. Staff were compassionate and sympathetic to us as a family leading up to and during Fathers passing. I cannot thank the staff enough for their care to my father and family during very difficult times.

My father has been a resident in the care home for over 2 years now as he suffers from dementia. From the moment he arrived the care he has received from every member of staff has been excellent. He is treated with respect and his carers treat him like he is family. His every need is met with kindness and consideration. He is very content which reassures us as a family. The management of the home is excellent especially now through the current difficult times.

Very professional and caring team. The team are working in very difficult times, but nothing seems to be any trouble to them in the care they give to the residents. My Mum needs nursing care and the detail and attention Mum is receiving are excellent. I feel well informed about Mum's progress and needs. Thank you all for your dedication and care.

I cannot fault any of the care and facilities at Roseville despite my mother being reluctant to in, they have persevered and made her most welcome. They have gone above and beyond to make her so comfortable as possible especially in her final days. All the family have been here for the last few days and they can't do enough for us. Tea, coffee, food, extra chairs, literally nothing has been too much despite their workload. The staff are exceptional, dressing up and always cheerful. It is a wonderful atmosphere even in the darkest of times.

My mother moved to the home because of medical issues related to vascular dementia, it was a very challenging time for all family members. Roseville provided a reassuringly high level of care via dedicated staff who were well trained in both elderly care and in particular dementia care. All the staff were friendly and welcoming to all visitors. My mother's room was comfortable and homely. Sadly my mother's health gradually deteriorated because of the dementia, but the staff explored every avenue to ensure she was comfortable. I would like to express our thanks to all the wonderful staff. Roseville is an excellent Care Home.

Excellent care given to my sister on the dementia ward. When she was on the nursing ward the care and dignity she was shown was exceptional. I wish to express my heartfelt thanks to all the staff

We would like to take this opportunity to thank all the staff who cared for Mum. They were amazing and so compassionate and caring, giving the family so much support at this sad time.

Although my mother was only with Roseville for 9 months, her care was outstanding. The staff always went above and beyond their roles. I always felt that they took a personal interest and care in my mother. I could never thank them enough, right up until Mum passed away. Even the Manager took great interest in her. I feel lucky that I chose this care home for Mum.

I cannot fault any aspect of Roseville, it was always clean, friendly and extremely welcoming, and when mum called it her home a couple of months before she passed away my sister and I knew we had made a good choice.

Staff at all times showed a truly personal, respectful and loving approach to ensure my partner received the best quality of care. From nurses and carers to activity coordinators and cleaners every member of staff went above and beyond to ensure her quality of life was enhanced. I truly appreciated the help and support given to my partner and myself over the past 18 months.

Excellent care. Lovely staff, lots going on. Get my hair done weekly. Girls go shopping for me. Have a laugh and giggle with the staff and people on my floor. Enjoy bingo and coffee morning. Ove it here.

Staff are very caring and thoughtful of my mother's needs. The room although sparse is clean and tidy. Always staff available to help when needed.

No residential home is perfect but the managers and staff at Roseville do their very best to make life as happy and comfortable as possible for their residents. Their care for my mum at the end of her very long and happy life was the best that anyone could hope for.

I find both facilities and staff to be of a high standard.

A huge thank you to all the staff from all the family.

I would definitely recommend this care centre.

Roseville Care Home is an outstanding care home for the simple and overriding reason - the staff and management genuinely care about the health and welfare of their residents. My mother was in Roseville Care home for four and a half years up until her death on 1st August 2018 aged 88. During that time she was cared for in a way I could only wish for. I have bad experiences of other care homes with other elderly relatives and none have come close to matching the standards of Roseville. I recommend this provider to anyone who has family members or friends in need of good care.

We have been visiting this care home for over two years, nearly every day and cannot recommend this place highly enough. The staff are all lovely and nothing is too much trouble for them. We have peace of mind that my mother-in-law is well looked after. All the staff at all levels are brilliant! And very professional.

My mum has been in Roseville since December 2017. She is happy and safe and thinks the food is excellent. I have noticed that my mum is reluctant to get involved in some of the activities but I think she thinks that some are a bit monotonous - and boring. She likes to be quite active and enjoys light exercise. The staff are friendly and mum thinks they are great.

Excellent all round care, staff are fantastic and facilities too. Am happy knowing my mam is getting the best possible care.