Ty Penrhos

2 Beddau Way, Ty Penrhos, Caerphilly CF83 2AX

Ty Penrhos Care Home is a modern homely setting specialising in residential, nursing and dementia care. Positioned in the newly developed Castlegate area of Caerphilly, Ty Penrhos has been built to exacting standards and incorporates the very latest thinking and technologies to support residents to maximise their independence.

Staffed by a highly experiences team, Ty Penrhos has been designed to accommodate the changing needs of residents. Accommodation is based on the principle of providing a smaller homely wing within the safety and security of a modern structure. This provides the opportunity for residents to be cared for in a personalised and familiar setting by a consistent and dedicated staff team.

Ty Penrhos provides en-suite accommodation for 75 people across three areas/units, which support orientation with careful consideration for colour, light and furnishing. Each unit has its own facilities with spacious movement spaces, lounge/dining areas and kitchenette, and assisted bathing.

All bedrooms at Ty Penrhos exceed minimum space requirements and are equipped with an en-suite walk-in shower room with toilet and basin. Every effort has been made to incorporate the concept of dignity, privacy and choice into the unit.

Meals are prepared in the high-tech kitchen, where individual and specialist diets can be catered for by experienced and professional staff.

Additional services at the home include a library, hairdressing and religious services for residents' convenience. The home is also equipped with state-of-the-art commercial laundry facilities that offer the highest standards of service.

Group: Hafod Care Association

Person in charge: Geraint Morgan (Manager)

Local Authority / Social Services: Caerphilly County Borough Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 75 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Admission Information: Ages 18+.

Single Rooms: 75

Rooms with ensuite WC: 75

Facilities & Services: Separate Dementia Care Unit • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Ty Penrhos: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 9.2 (maximum of 10) for Ty Penrhos is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Ty Penrhos in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.803 for Ty Penrhos is calculated as follows: ( (57 Excellents x 5) + (14 Goods x 4) ) ÷ 71 Ratings = 4.803

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.4 Points relating to the number of positive Reviews for Ty Penrhos is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15 positive Reviews (75 registered maximum number of service users ÷ 5). 6 Reviews ÷ 15 Target = 0.400

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Ty Penrhos has a Review Score of 9.2 (9.203) from 6 Reviews


Average Ratings

  • Excellent
    6
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ty Penrhos?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ty Penrhos

  • Daughter of Resident/Service User
    4
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1

My husband has the most excellent care I could have imagined. He is a vegetarian. All his needs are met, even with his diet. He always looks clean, nicely dressed and his clothes are looked after. The care staff are wonderfully caring, thoughtful and happy. There is a lovely atmosphere. Every member of staff integrates with my husband and all other residents. One of the carers is so hard working and thorough but another is above and beyond all, caring, calm, a real bonus to the residents and staff. Also to visitors - most courteous and professional.

How likely would you be to recommend Ty Penrhos? Extremely Likely

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Average Rating:   4.9 out of 5

My mother has been resident at Ty Penrhos for several years and she, and I, couldn't be happier with the care that she's received throughout that period. The staff are very professional, the home is always clean and tidy, and the bedrooms and community rooms are very spacious. That it is a purpose built nursing/care home is quite evident. Couldn't be happier.

How likely would you be to recommend Ty Penrhos? Extremely Likely

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Average Rating:   4.7 out of 5

I would recommend Ty Penrhos to anyone and all its staff. I would give them 10 out of 10. Absolutely fantastic place.

How likely would you be to recommend Ty Penrhos? Extremely Likely

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Average Rating:   5 out of 5

My mum has been a resident at Ty Penrhos for almost 2 years. My mum's care has been excellent and the staff are fantastic. They were able to get mum back walking when she entered the home after having been in hospital for several months. As a family, we only wish mum could have been in Ty Penrhos earlier in her illness when she would have been able to experience the care home's activity programme. Well done Ty Penrhos.

How likely would you be to recommend Ty Penrhos? Extremely Likely

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Average Rating:   4.6 out of 5

The staff and care at Ty Penrhos is absolutely excellent. The Carers become part of your family, my dad sadly passed away this month whilst at Ty Penrhos and I can honestly say without the staff supporting us as a family, we would never have got through this upsetting time. Dad was always clean and tidy and loved the carers so much. My dad's illness was first described to us as a journey one which the staff at Ty Penrhos, were with us every step of the way. The Love and devotion they showed not only to dad but the other residents too, was excellent whilst always being able to remain professional at the same time. I am very proud to say that 6 of the carers from the unit dad was a resident on, were bearers at my dads funeral, so I can truly say they cared for my dad right to the very end of his journey. We will be eternally grateful to all at Ty Penrhos for the care and dedication they gave to us all especially dad. Thank You.

How likely would you be to recommend Ty Penrhos? Extremely Likely

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Average Rating:   4.9 out of 5

My mother has been at Ty Penrhos since March 2016. This is a fantastic facility for dementia/nursing and residential care. Within days of coming out of the hospital, the kind staff has settled mum into the home. The staff working in this home are 5 Star. They are compassionate, friendly, loving, sympathetic and go the extra mile to help the residents feel like that are in their own home. The nursing staff and care staff keep in contact with relatives and keep us up to date with any issues involving mum.
The entertainment staff in the home put on lovely social events and activities for the residents too. Ty Penrhos provides such great care, that our family have had a weight of worry lifted off our shoulders, knowing that our mum is so well cared for and all her needs are met. I would encourage anyone who is looking for a care home bed in the Cardiff/Caerphilly area to visit Ty Penrhos and assess the comfortable conditions provided for residents themselves.

How likely would you be to recommend Ty Penrhos? Extremely Likely

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Average Rating:   4.7 out of 5

Chris Hurn, Quality and Comms Administrator at Ty Penrhos responded to this review on 26 Jun 2017:

Thank you Lynda for taking the time to write your lovely thoughts and review of Ty Penrhos. I'm glad that the home and its staff have provided such a positive experience for yourself and your mother. I will pass on your review to Geraint and his team at the home as I'm sure they would love to read it. Kind regards.

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