2 Beddau Way, Ty Penrhos, Caerphilly CF83 2AX
Group: Hafod Care Association
Person in charge: Geraint Morgan (Manager)
Local Authority / Social Services: Caerphilly County Borough Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 75 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Admission Information: Ages 18+.
Single Rooms: 75
Rooms with ensuite WC: 75
Facilities & Services: Separate Dementia Care Unit • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Ty Penrhos: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Ty Penrhos has a Review Score of 7.7 (7.734)
The Review Score of 7.7 (maximum of 10) for Ty Penrhos is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Ty Penrhos in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Ty Penrhos is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.067 Points relating to the number of positive Reviews for Ty Penrhos is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 15 positive Reviews (75 registered maximum number of service users ÷ 5). 1 Reviews ÷ 15 Target = 0.067
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Ty Penrhos?
Reviewer Connection to Ty Penrhos
Review submitted from a Website Submission by Lynda H (Daughter of Resident) on Sunday 25 June 2017. Relates to June 2017.
My mother has been at Ty Penrhos since March 2016. This is a fantastic facility for dementia/nursing and residential care. Within days of coming out of the hospital, the kind staff has settled mum into the home. The staff working in this home are 5 Star. They are compassionate, friendly, loving, sympathetic and go the extra mile to help the residents feel like that are in their own home. The nursing staff and care staff keep in contact with relatives and keep us up to date with any issues involving mum.
The entertainment staff in the home put on lovely social events and activities for the residents too. Ty Penrhos provides such great care, that our family have had a weight of worry lifted off our shoulders, knowing that our mum is so well cared for and all her needs are met. I would encourage anyone who is looking for a care home bed in the Cardiff/Caerphilly area to visit Ty Penrhos and assess the comfortable conditions provided for residents themselves.
How likely would you be to recommend Ty Penrhos? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Good
Chris Hurn, Quality and Comms Administrator at Ty Penrhos responded to this review on 26 Jun 2017:
Thank you Lynda for taking the time to write your lovely thoughts and review of Ty Penrhos. I'm glad that the home and its staff have provided such a positive experience for yourself and your mother. I will pass on your review to Geraint and his team at the home as I'm sure they would love to read it. Kind regards.