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Rosewood House

7 Kyle Road, Bensham, Gateshead, Tyne & Wear NE8 2YE
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Rosewood House, Gateshead

Care Provided by Rosewood House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,250
Residential Dementia CareFrom £1,250From £1,250
Nursing CareFrom £1,250From £1,250
Nursing Dementia CareFrom £1,250From £1,250

FNC will be added paid direct to home and this covers medication and nursing assistance.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Janette Malham(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (72)
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Rosewood House Reviews (62)

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9.8

Rosewood House has a Review Score of 9.8 (9.769) out of 10, based on 15 reviews in the last 2 years. Over all time Rosewood House has 62 reviews.

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Showing 62 reviews matching selected criteria
Review from Daniel B (Son of Resident) published on 27 July 2026 Submitted via Website
Overall Experience

Thank you for your continued kind, compassionate & empathetic care for my mam.

The NHS could learn & replicate the wonderful care you give, when often care homes are seen as poor cousins. Sometimes, the NHS believes its own hype.

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Review from Kim W (Daughter of Resident) published on 5 June 2026 Submitted via Website
Overall Experience
My Mam came to Rosewood after a hospital stay in early March. She was very resistant to the thought of care but it was becoming unsafe for her to stay living independently.
Our initial impression of Rosewood was very positive and this has continued to be the case. The home itself is very good. The staff and management team are very approachable and nothing is ever too much trouble. Each room is spacious,clean and can be decorated to add a personal touch to make it feel like home.
The food is good and plentiful with a lot of choice. The activities on offer are always good fun and my Mam certainly enjoys them.. The residents have a bit of pampering too and a hairdresser is on site which Mam takes full advantage of.

The staff are wonderful with her and she's very fond of them. Thank you to everyone who has made this transition easy for all of us.

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Review from B W (Daughter of Resident) published on 28 April 2026 Submitted via Website
Overall Experience
My 93yr old father lives with me and when in the past I brought up the topic of respite he would immediately go into panic mode, that was until he went to Rosewood House, now whenever I mention respite the first thing he says is " Only if I can go back to Rosewood" . I would never try to get him into another home now, I would rather change my dates than send him elsewhere. The following are dad's words about his recent stay.
I have been in other care homes in Gateshead but Rosewood is by far the best. The food is excellent, always a choice at each meal and a good variety throughout the week. The carers are very helpful and friendly as are the management. Even though I prefer to stay in my own room, only mixing at meal times, I appreciate the help I get and the fact that carers come along for a chat when they aren't

too busy. The rooms are lovely, comfortable and clean, a cleaner coming in every day and having my own bathroom is great. Thank you for another happy stay.

Reply from Janette Malham, Manager at Rosewood House

Thank you so much for your kind comments, we aim to ensure that all the people who come into Rosewood receive best possible care. We look forward to your next happy stay.

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Review from L S (Granddaughter of Resident) published on 16 December 2025 Submitted via Website
Overall Experience

Excellent friendly staff everytime I've visited always activities on for residents, rooms are lovely with own on suite, very welcoming when anyone comes in to visit residents and always happy to help you with any enquiries or problems you have highly recommended

Reply from Janette Malham, Manager at Rosewood House

Thank you for taking the time to provide feedback which the whole staff team greatly appreciate :)

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Review from D J (Daughter of Resident) published on 16 December 2025 Submitted via Website
Overall Experience

highly recommended always friendly and welcoming when a visit my relative any problems they will happily help you, bedrooms are quite big with own on suite shower room, often have singers on for residents which they all enjoy

Reply from Janette Malham, Manager at Rosewood House

Thank you for taking the time to provide feedback Your kind words and positive comments have been shared with the whole staff team :)

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Review from Annette G (Daughter of Resident) published on 19 September 2025 Submitted via Website
Overall Experience

My mother had an 18 day/night stay in Rosewood for Respite, she was very anxious about going in but she settled within a couple of hours. All of the staff were very welcoming, attentive and treat her, myself and her visitors with the utmost respect, she had no complaints and gave them all 10/10 (her words). All of the staff are very approachable and nothing is a bother to them, they go above and beyond to help with any concerns you may have. I would definitely recommend Rosewood House and wouldn't hesitate in using them again. Thank you all once again for looking after her it was very much appreciated. I haven't marked the activities as my mam was bedbound and didn't take part, but from what I did see the Residents all enjoyed themselves.

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Review from Gill A (Daughter of Resident) published on 15 May 2025 Submitted via Website
Overall Experience
My Mam moved into Rosewood House in October 2024.
Right from her first day she was made to feel very welcome. Every member of staff, no matter what their role is, treated my Mam with dignity, respect and love. I was 100% confident that she was well looked after and treated with kindness.
She recently passed away and received end of life care in Rosewood House, the tenderness everyone showed her and me and my family made those last few days bearable.

Thank you to every single member of staff

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Review from Dorothy H (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience

My mother has been in Rosewood for 8 and half years. She has been well looked after, all staff treat her and myself with respect. I couldn't ask for better treatment for her.

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Review from Margaret R (Wife of Resident) published on 29 April 2025 Submitted via Postal Card
Overall Experience
A home where people are loved and cared for.
A place full of first class carers.
A place where all the staff work as one.
A place where all are welcomes.

Thank you all so much.

Reply from Janette Malham, Manager at Rosewood House

Thank you for your kind words. The feedback means so much to the team at Rosewood. The whole staff team are committed to ensuring the best experience for the people that live here. We are truly grateful for your appreciation and support. It means a lot to us to know that you and your family are satisfied with the care and attention provided by our dedicated staff.

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Review from Gillian R (Daughter of Resident) published on 16 April 2025 Submitted via Website
Overall Experience

Dad was in Rosewood from January 2025 to 27 March 2025 where he sadly passed away. During his stay he was treated with compassion and respect from all the staff. The care he received was second to none. I cannot fault the staff at all for anything, they have been amazing to my dad and my family. Even when his health deteriorated they were looking after all of us making sure we were alright and anything we needed they sorted for us. So glad we chose this home for dad, we couldn't have wanted for anything more. Even friends that visited were amazed by the staff and said that they can tell that they really love their jobs and really do care. From my family to all the staff -from the management to the domestic staff we can't thank you enough for how you were there for all of us and gave dad so much respect to make his last days to be served in peace. X

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Review from Caroline G (Granddaughter of Resident) published on 7 April 2025 Submitted via Website
Overall Experience

My Gran lived here for years once she was no longer able to live independently. While her memory often failed her, we saw her treated with kindness. When she turned 101, the team helped her to feel special and when she sadly died, the family felt supported.

I'd like to specially mention one member of staff, who worked incredibly hard to ensure residents were happy.

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Review from Neville G (Son of Resident) published on 4 April 2025 Submitted via Website
Overall Experience

My Mam has been there for 9 months and we're very happy with the staff and level of care provided. It feels more like a hotel and less of a care home. Always spotless, we feel very fortunate to have found it. Thank you x

Reply from Afzal Ahmad, Director at Rosewood House

Thank you so much for your kind words and the wonderful review you left for our care home service. We are truly grateful for your appreciation and support. It means a lot to us to know that you and your family are satisfied with the care and attention provided by our dedicated staff. Our team...  

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Review from Margaret S (Daughter of Resident) published on 4 April 2025 Submitted via Website
Overall Experience

Where do I start the home is amazing and care is second to none my Mam was in rosewood till she passed away in January the love she and my family received was amazing I could go on and name the lovely staff but every one of them are beautiful. I can never thank them enough for their care. X

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Review from K W (Granddaughter of Resident) published on 4 April 2025 Submitted via Website
Overall Experience

Would Highly recommend rosewood staff are very friendly and go above and beyond they also have a variety of activities for the residents to take part in, bedrooms are spacious with bathroom and shower in

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Review from Laura T (Daughter of Resident) published on 4 April 2025 Submitted via Website
Overall Experience

Father receives very good care. He is very happy. He is in a safe, clean, modern environment. Carers afford considerate and respectful service. Facilities are excellent. Activities personnel provide a first class service to residents, above and beyond what was expected. Family are happy with services and care provided.

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Review from L D (Daughter of Resident) published on 10 July 2023 Submitted via Website
Overall Experience

Could not be happier with the staff and the care my mother receives. Such a happy, friendly environment and the staff really do care and interact with the residents. There are plenty of activities to keep them occupied and my mother is always kept clean and tidy.

Reply from Sanju Joy, Office Support Manager at Rosewood House

We are thrilled to learn that you are satisfied with the level of care provided at Rosewood House. Our activities team makes sure there is a varied daily activity plan, including group and one-on-one activities (while taking the preferences of residents into consideration). We also encourage family members to like our social media pages, so they may stay informed about what is going on at the home.

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Review from Jennifer N (Daughter of Resident) published on 6 April 2022 Submitted via Postal Card
Overall Experience

I feel very confident leaving my mother in the care of Rosewood knowing she's well cared for and happy.

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Review from M H (Daughter of Resident) published on 8 September 2021 Submitted via Postal Card
Overall Experience

Happy with the care provided. Staff are lovely.

Reply from Laura Tindle, Quality Assurance Manager at Rosewood House

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Rosewood is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from John G (Son of Resident) published on 13 July 2021 Submitted via Postal Card
Overall Experience

Lovely care home with excellent staff who take good care of my mother.

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Review from A G (Daughter-in-law of Resident) published on 13 July 2021 Submitted via Postal Card
Overall Experience

Staff are always very helpful and pleasant. They look after my mother-in-law very well and seem genuinely kind in taking care of her needs. Her room is always kept tidy as she is not capable of looking after it herself. She loves the food there and always seems to have cups of tea made for her. Our whole family feel comforted that she seems to be taken care of really well.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Frequently Asked Questions about Rosewood House

What types of Care is Rosewood House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rosewood House have?

There are 72 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Rosewood House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Rosewood House to the centre of Gateshead?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rosewood House to verify any information. View our terms and conditions. Rosewood House has a Basic Service -more info.