Deer Park View

My father came to Deer Park View for respite care following a fall and hip fracture. Within two days he had decided that he wanted to stay permanently as he felt much happier and safer there than at home. He thought the staff were wonderful - they were all so caring and treated him as an individual, respecting his likes and wishes. He frequently commented how happy they all seemed to be which meant a lot to him. And he was very complimentary about the management.

The food was excellent and he soon regained his appetite, managing to regain the weight he had lost over the preceding months. My brother and I were always made really welcome when we visited.

Sadly my father died in June due to a longstanding illness. He requested that his end of life care should be at Deer Park View and the staff made his final days as comfortable as possible, allowing him to slip quietly and peacefully away as he wanted. I am so glad that we found Deer Park View and would definitely recommend.

We are so happy that my mother moved to Deer Park. All staff are kind, professional and caring. Laughter can be heard. Meals are extremely tasty. We feel listened to. Nothing feels as if it is too much trouble. Staff ratio to residents is key to this. Visitors are welcomed in from reception to the residents' room. So glad my mother is here.

I enjoyed my stay. The carers were very good and kind.

I was treated with much kindness and respect, and nursing skill in the treatment of my ulcerated left leg and this real care applied to everyone. It added to my stay that the staff supported each other.

Great staff - very professional. My mother is going from strength to strength in your expert care. Thank you.

I can't say anything more - like a home, fantastic care.

Satisfactory. As indicated below, key features were no worse and frequently better than satisfactory.

Misinformed on smoking policy, where smoking in the garden is not allowed, despite earlier assurances. Small allocated space, dirty and unsanitary, in breach of Health and Safety requirements. Advised that improvements requested by management were discouraged (by HSE?) as a deterrent.

There is a good range of activities organised each week, which cater for the residents requirements. I am very pleased with the care and nursing support provided. Each resident is treated as a unique individual.

The carers interact with the residents very well. Activities are provided with the resident very well. Activities are provided most afternoons which the residents seem to enjoy. There is plenty of food and drinks and a balanced diet.

My friend has lived in Deer Park View for over 18 months. The excellent care she has received from totally dedicated staff encouraged me to consider Deer Park View for my husband. I never worry that they will be abused. I am confident that the culture of the home would never allow this. Deer Park View has an excellent manager and well-trained staff who work together as a team. The atmosphere at Deer Park is calm and peaceful, peace of mind for relatives and friends is a key component for the overall success of the home.

The care home has a welcoming appearance on entry, scrupulously well kept, flower arrangements art on display on walls and well furnished. Standard of hygiene exceptional Tea/Coffee/cakes available in foyer for visitors and much appreciated. The whole atmosphere creates an impression of efficiency and safety in caring for residents. I am very impressed with the staff at reception always a smile and warm welcome even at their busiest of times.

Lovely, caring committed staff. The main thing that is required.

My 100 year old father went to Deer Park View for three weeks respite care. From the first contact with the receptionist all the staff, carers, nurses, management, admin and cleaners were unfailingly helpful and approachable. They immediately remembered who I was. The carers regularly took my father for walks at Bushy Park and helped him recover. I cannot fault the care and atmosphere.

During our first month at this Nursing Home, every member of staff has acted in an exemplary manner, from the Manager through the Nursing and Support staffs.

The diligence with which patient care needs are delivered is admirable.

What could have been a traumatic transition for my wife was beautifully handled. I cannot overstate my admiration for the whole team.

Care, dignity, compassion especially in the last week of my mothers life. Also they always listened to the family.

My husband has only been here for two months. I cannot praise the staff to highly. They are caring and kind, always smiling and happy. Everything is done properly. I can go home and know my husband will be looked after, and not worry he is being neglected. My husband is very happy here, and has a rapport with staff. We waited six months to get here.

I am very happy to write an excellent review for the care of my mother at Deer Park View. My mother had severe dementia and the nursing team on the second floor, led by two sister carers were very caring, compassionate, friendly, approachable and always very professional. I have never had a single moments concern about the care my mother received, including her terminal care. This is a very well run home with manager that provide an extremely high level of compassionate care for all the family.

My father was recently admitted to Deer Park View Care Centre which was a very stressful transition for the family members. We were not only very impressed by the high quality of care and incredible support for my father in the transition period, but we found it immensely reassuring to have some complex family issues dealt with so smoothly by the manager. In fact the main reason we chose Deer Park View was because of the managers' communication skills. Her wisdom, knowledge and excellent leadership skills have a ripple on effect to the staff members. Every staff member that we came in contact with seems to be friendly, happy in their role and so willing to provide everything possible to make my father comfortable and safe. We feel certain that my father is in a high quality care home and that he is in very safe and capable hands.

This home which used to have several short comings has been greatly improved by the arrival of a new manager about two years ago. The staff are now well trained and dedicated, my wife who has Parkinson's and other complications is well looked after and enjoys some of the activities. A rigorous schedule of pills is adhered to with only very occasional hiccups. I am made very welcome when I visit.

My mother is unable to read and complete this form now. She has lived in Dear Park since January this year. I am extremely happy with the home and can't fault the staff, they are kind, caring, thoughtful and efficient.