Bradbury Grange, Whitstable, Kent
Bradbury Grange, Whitstable, Kent
Bradbury Grange, Whitstable, Kent

Bradbury Grange, in Whitstable, is a purpose-built care accommodation that employs a team skilled in carrying out personalised residential care.

Residents enjoy en-suite bathrooms, access to a wide range of activities, as well as reflexology, their own Internet library and spacious lounge and dining areas.

Care workers are available throughout the day and night and are skilled in helping individuals with various needs, thanks to standards that are both friendly and professional.

Group: MHA (Methodist Homes)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Old Age

Single Rooms: 50

Rooms with ensuite WC: 50

Latest Care Quality Commission* Report on Bradbury Grange: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Bradbury Grange has a Review Score of 9 (9.025)

The Review Score of 9 (maximum of 10) for Bradbury Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Bradbury Grange in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.875 for Bradbury Grange is calculated as follows: ( (42 Excellents x 5) + (6 Goods x 4) ) ÷ 48 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.15 Points relating to the number of positive Reviews for Bradbury Grange is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 4 Reviews ÷ 10 Target = 0.400

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bradbury Grange?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bradbury Grange

  • Daughter of Resident/Service User
    3
  • Resident / Service User
    1

My dad has been here 10 months approximately. He is very happy and has many friends. The rooms are clean, spacious and private. He has a sit-down shower and toilet en-suite and can have a bath too if preferred. Dining rooms and meals are like a luxury hotel with drinks and snacks.
Excellent management. Staff talk to residents and are friendly and kind. Beautiful gardens. Rooms to take visitors and a big lounge too.
Lots of entertainment - parties - my dad had a singer come and people clapped and sang and some danced at his 92nd party.
Church service if people want it. Films, skittles, art, teddy tombola and garden party and Strawberry Fair this month. Excellent place.

How likely would you be to recommend Bradbury Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Raden Mauremootoo, Area Manager at Bradbury Grange responded to this review on 31 Jul 2017:

Dear Sally,
Thank you for taking the time to tell us about your experiences of Bradbury Grange.
I am so pleased to hear your feedback covering all aspects of our service. Your comments are much appreciated and will be fed back to the staff team. Thank you again.

After living independently, this has been dad's home for the last 10 months - dad has dementia and was starting to become quite frail.

I looked at 5 homes in Whitstable and knew that Bradbury Grange was perfect for this time of dad's life.

Our first concern was for dad to be safe as in the night he can become confused. Bradbury has movement sensors and sensor mats in addition to the staff carrying out checks on residents. The rooms smell fresh, have ensuites and showers. The home has state of the art bathrooms - my dad loves his bath times and finds them very relaxing here.

There are 3 gardens (one a sensory garden) - It is wonderful to see the residents in the garden chatting/talking about the vegetables and listening to the birds.

The activities/entertainment is as good as being on holiday and help keep the residents active physically and mentally.

The managers and area manager are extremely kind, supportive and helpful.

We have peace of mind that dad lives here.

How likely would you be to recommend Bradbury Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father is very happy and content here. The staff are friendly and helpful. His room is spacious and clean. There is a very good community feeling with residents talking to each other and making friends. Meals are good with lots of choice and a nice dining room downstairs and upstairs.
Beautiful gardens. There is a church meeting and music on Sundays. Regular music (1940's - 1990's) for residents and visitors. Residents join in singing and dancing if they can (sitting or standing). Art activities and exercise. We like the little area where families can sit away from lounge if you want to.

How likely would you be to recommend Bradbury Grange? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

In September last year, I lost my wife after 75 years, it upset me quite a lot. I was using care home support but it wasn't enough as there was no night care, so my lovely daughter spent time looking around for a nice care home, first the price and second would Dad like it? Bradbury Grange was the one. It is fantastic, thank you a very happy 95-year-old.

How likely would you be to recommend Bradbury Grange? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2016

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