What types of Care is Bradbury Grange registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Bradbury Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bradbury Grange to the centre of Whitstable?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Bradbury Grange care home, 74 Canterbury Road, Whitstable, Kent CT5 4HE

Review from Patricia P (Respite Resident) published on 13 October 2025 Submitted via Postal Card • Report

Overall Experience

I came into Bradbury Grange for two weeks following a knee replacement operation. Everyday, by every member of staff I met, I was treated with care, friendliness and profesional consideration. The support I have been given has been excellent and I believe has really made my recovery much quicker and

less painful. I cannot thank everyone enough and hope they will have me back in a few months time after my second knee replacement. Thankyou so much.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for your review. This a great reflection on the care that we provide at Bradbury Grange. We are so pleased that you had an enjoyable stay, and will look forward to you returning in the…read more

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Review from Richard E (Son of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

Both of my parents have been at Bradbury Grange for over a year and I have been very pleased with the standard of the care provided.

All the staff, from the management to the cleaning staff and the nurses, have been exemplary in their kindness and patience with me and my parents, and when visiting

I am always made to feel welcome. The staff, although sometimes extremely busy, are always caring and responsive to Mum and Dad's needs. If a problem ever occurs with my parents the staff are always quick to let me know.

The home always seems clean and there are activities and entertainment on offer to help keep my parents occupied. I have no hesitation in recommending Bradbury Grange very highly.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for the kind comments about the team at Bradbury. It is refreshing and really gives the team a boost to hear such comments.

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Review from Shirley H (Wife of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

I am very happy with the service Bradbury Grange has given my husband for the last 5 months. The day staff are all great, friendly and always helpful, both caters and domestic staff. I'm not sure about night staff as I never see them but my husband is sometimes negative about his night experiences,

which maybe the dementia talking! He occasionally does not have a continence pad on and I've had a couple of accidents when taking him out because of this. He is sometimes dressed with non matching clothes. The laundry service is excellent. Visitors are always made welcome and never made to feel a nuisance. It is sometimes hard to get in at weekends when there is no one in the office, this can be frustrating ringing the bell for 10 minutes. But thank you for all you do in difficult times circumstances , my family and I are most appreciative.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for the lovely comments that I will pass on to staff. I will also review with staff about the entry at weekends to try and make it a quicker response.

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Review from Martin B (Brother of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

Bradbury Grange is a wonderfully safe and welcoming place where both residents and visitors can relax and be themselves. I have found it immensely reassuring the way the smallest of incidents is reported back to me by phone so that I can feel involved and know that my sister is getting the very best

of care. I have never had any regrets in my choice of Bradbury Grange as a lovely home for my sister as she struggles with alzheimers disease. Excellent staff, excellent accommodation, excellent food and a lovely atmosphere.

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Review from Ellen L (Daughter of Resident) published on 18 July 2025 Submitted via Website • Report

Overall Experience

Mum has been at Bradbury Grange for three months now, and I have been consistently impressed by all of the staff there. There is great continuity of care, with the same familiar friendly faces on a regular rotation.
When mum arrived she was made to feel very welcome, and was so happy that she could

bring her favourite pieces of furniture and pictures, as they meant so much to her. It has become very much a home from home which is always kept fresh and clean.
The food on offer is freshly made and is of a high quality.
When mum was poorly they kept me up to date at all times and were prompt in involving the relevant medical practitioners. The staff then kept a very close eye on her and any additional needs were taken care of.
Mum is happy and settled, and after the stress and worry of moving her into a care home, I now wouldn't hesitate in recommending Bradbury Grange.

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Review from Claire B (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report

Overall Experience

Both of my parents were residents at this lovely home and were excellently care for by all of the staff. We always felt welcomed when we visited, as if the home had become part of our family and we became a part of theirs. The staff did not just care for my parents - they really cared about them. Mum

particularly loved spending time in the beautiful garden. We have felt so reassured by all of the staff at Bradbury Grange. The home is managed well, kept very clean and we were always kept well informed. We can't thank the staff enough for all of their care and effort.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for your review. It is great to hear that you really value the team at Bradbury Grange and are supportive of the care that we provide.

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Review from Mary K (Daughter of Resident) published on 1 May 2025 Submitted via Website • Report

Overall Experience

Bradbury Grange is a very welcoming Care Home. The whole team are all very friendly and show great love & kindness for the residents.They are professional in their work and are very approachable & understanding towards the residents individual needs as well as giving support to the visiting families/

friends, making it a happy environment to live in, it also provides a beautiful garden area and fun activities on a regular basis, art, music, pet visits and games etc that the residents can get involved in.The Chef cooks a variety & nutritional meals daily and makes very yummy cakes too
I can't praise this home enough for looking after our precious Mum

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Review from A S (Sister of Resident) published on 30 April 2025 Submitted via Postal Card • Report

Overall Experience

I can only speak from my experience of observing. My sister is in the care home not me. I know that she is cared for, kindly and compassionately. All the carers I have met have been caring, cheerful and I can even say loving towards my sister, and very patient. I took my time to ensure that Bradbury

Grange was the best home we encountered.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for your kind words about Bradbury Grange. Your comments will be shared with the team.

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Review from S N (Son of Resident) published on 15 April 2025 Submitted via Website • Report

Overall Experience

Cannot fault the care, staff that my mother receives
All the staff that my wife and I have contact with are professional, friendly and sympathetic to my mother's needs.
This is across all the team from management to the the carers and domestic staff
The laundry team do a great job, returning the

clothes quickly and very clean.
The carers take time to talk to my mother who can get a little upset sometimes.
They quickly jump on any health issues and listen to our concerns if we have any.
The catering is very good and needs to be commended
We can approach senior staff if we need to but seeing them nearly every time we visit puts our minds at rest that mum is being well looked after.
She insists on regular visits to the hairdresser, and why not.
The atmosphere is first class and we are encouraged to take our dogs into the home and the team appear to enjoy this more than our dogs
Overall we are happy and believe we have a super relationship with everyone there

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for the lovely words about the whole team at Bradbury Grange. I will be sure to pass this on to the team.

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Review from Dorothy B (Wife of Resident) published on 13 February 2025 Submitted via Website • Report

Overall Experience

I received a wonderful welcome to the home, with attention and consideration to every detail.
The staff were very professional and efficient in dealing with all requests.
The well-being of all is paramount and it is a home with much tender loving care.
All staff appear to be full of much kindness

to residents and visitors.
In many cases, the resident has to give up their home, creature comforts and things they know and love, which is a bereavement in itself, therefore, this condition receives much care until the resident has settled down.
There is always someone available to give help, direction and guidance.
It is wonderful for a loved one to say, at last, I feel safe! I am contented and well cared for.
Staff go the extra mile to spread happiness.
The church services, led by the Chaplain and other ministers, are a great help and enjoyed by those who attend.
Entertainment provided is varied, and suited to the needs of those partaking; there is much laughter and enjoyment.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you so much for your kind words about Bradbury Grange. It is so important to us, as a team, to provide personalised support to our residents and to their families. The team work hard to make it…read more

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Review from Christine P (Friend of Resident) published on 13 September 2024 Submitted via Postal Card • Report

Overall Experience

The care at Bradbury Grange is excellent. Residents are treated kindly and with respect as are the visitors. Everywhere is very clean and welcoming. I would recommend Bradbury Grange to anyone unreservedly.
Well done to all who work there!

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for your kind words. I will relay this to the staff team who work to ensure these standards are met.

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Review from Dee S (Daughter of Resident) published on 15 March 2024 Submitted via Website • Report

Overall Experience

Considering Mum's age and health condition, she doing well and seems settled now.
Very homely atmosphere, staff, residents and visitors make it so (based on recent visits) a little sadness sometimes, but overall joyous, upbeat atmosphere.
Nice environment, nice, caring attentive staff, visitors made

very welcome, nice food. Facilities and materials, interesting books to browse through, objects, therapy objects to focus on and enjoy.
My mum had 1 to 1 singing therapy, also group therapy takes place in the main living area with all residents.
A trip to the local museum next week. All reassuring.

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Review from John J (Son of Resident) published on 29 January 2024 Submitted via Postal Card • Report

Overall Experience

Very pleased. Mum seems to be settling in ok.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for completing a review. We are grateful as it gives us the opportunity to improve our service.

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Review from S M (Niece of Resident) published on 29 January 2024 Submitted via Postal Card • Report

Overall Experience

I think this home is lovely. Clean, comfortable and friendly. The staff are professional and welcoming. My auntie always looks happy, comfortable and well cared for. A lovely buzz about the place, with entertainment for the residents - what else can you ask for?

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Review from Ursula S (Partner of Resident) published on 16 August 2023 Submitted via Postal Card • Report

Overall Experience

I visit my partner three to four times weekly. I am always treated with kindness, consideration and respect. The same is true for my partner, who has multiple needs and many mood swings which are all taken into careful consideration in the way she is being looked after. Staff team work incredibly hard,

but they have a positive attitude and are well supported by management. I have visited a number of care homes, this is the best!

Reply from Kim Saint, Home Manager at Bradbury Grange

It’s a pleasure to welcome you and everybody else who visits the home, either to look around, volunteer or visit loved ones. Thank you for your kind words.

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Review from Petrine W (Daughter of Resident) published on 18 July 2023 Submitted via Website • Report

Overall Experience

My mum has been a resident now for three months at Bradbury Grange and moving from her own home to residential care closer to me has been a hard transition for her and all the staff have been very supportive, kind and friendly to both her and myself.
I am really pleased with how well Mum is now putting

on weight, she really enjoys the food and looks 100% healthier.
The caretaker has been great in assisting to personalise her room so that she has familiar surroundings including a very large plant!
This move has given me such peace of mind knowing that my mum is safe and secure and very well supported and cared for by all the staff. I thoroughly recommend Bradbury Grange.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for your lovely review. We are grateful for the kind words given and these will be shared with the team, which supports them to know that the job they do is very worthwhile.

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Review from J H (Daughter of Resident) published on 12 July 2023 Submitted via Website • Report

Overall Experience

My mum has been in Bradbury Grange for over three years now. It feels homely when you walk around, which is the reason for choosing this particular home. The staff are caring and attentive and the residents seem happy. It has also improved recently with more staff being employed.

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Review from Andrew L (Son of Resident) published on 7 February 2023 Submitted via Website • Report

Overall Experience

The manager and staff ensured that my father settled into Bradbury Grange with care and kindness at a difficult time of year. Nothing was too much trouble. He is now thriving in his new surroundings. We are very grateful.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for your kind words, which will be appreciated by all the team.

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Review from T B (Friend of Resident) published on 15 September 2022 Submitted via Postal Card • Report

Overall Experience

My friend was only at Bradbury Grange for a very short period, but the staff were very kind and attentive. They did everything to make her comfortable and content. The staff especially, went out of their way to provide her with a radio station through a tv, when modern DAB outlets failed. I would not

hesitate to recommend Bradbury Grange.

Reply from Tim Bailey, Deputy Home Manager at Bradbury Grange

Thank you so much, your friend was a delight to care for, and the team were so grateful to hear your kind words.

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Review from H B (Daughter of Resident) published on 4 May 2022 Submitted via Website • Report

Overall Experience

My father has been a resident here for the last six months. His transition from home life to being in a residential establishment was not easy, but was very well facilitated by the kind, friendly and helpful staff. Since being there he looks 100% better and although still settling in, I am confident

that I have no worries regarding his care. My only quibble and this is petty, but it would be nice to see some more plants around, as I do believe 'greenery' can have a lovely soothing effect. Maybe the residents, if they were up to it, could participate in their care.

Reply from Sadie Porteous, Home Manager at Bradbury Grange

Thank you so much, for your kind recommendation and your suggestion.