Bradbury Grange

74 Canterbury Road, Whitstable CT5 4HE
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9.7 51 Reviews
  • Bradbury Grange, Whitstable
Bradbury Grange offers tailored residential and residential dementia care for 50 residents in a welcoming, supportive and friendly environment. The home offer a homely, family atmosphere with comfortably furnished bedrooms and en suite wet rooms.

With large gardens, a summer house, a busy activities calendar, coffee shop, reflexology, hair salon to name a few, Bradbury Grange offers something for everyone. The home provide 24-hour support which ensures the residents continue to enjoy maximum independence with peace of mind, knowing that help is always at hand.

Located in Whitstable, set back off Canterbury Road and about a mile from Whitstable seafront, Bradbury Grange offers:

- Caring, professional colleagues focused on person-centric care
- Personalised care plans, developed with the resident and their family
- Bright, spacious rooms, all with en-suite wet rooms
- Regular trips and events
- Award winning music therapy
- Beautiful gardens with furnished summer house
- Support from dedicated volunteers
- Support from a dedicated Chaplain

Experts in care

Bradbury Grange is owned by MHA, an award-winning charity which helps to improve the lives of over 19,000 older people across Britain. As the only national care provider to offer connected care and support through specialist care homes, thriving retirement living and vibrant community groups, the organisation enables older people to live later life well.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1432 – £1599
  • Self-Funded Residential Dementia Care: £1543 – £1739

These prices are only a guideline, please contact Bradbury Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kim Saint (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (50)
  • Single Rooms with ensuite Wet Room (50)

Bradbury Grange Reviews (51)

Total of 51, showing 1-20
9.7

Bradbury Grange has a Review Score of 9.7 (9.715) out of 10, based on 13 reviews in the last 2 years. Over all time Bradbury Grange has 51 reviews.

Overall Experience

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Date Published

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Review from Shirley H (Wife of Resident) published on 30 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the service Bradbury Grange has given my husband for the last 5 months. The day staff are all great, friendly and always helpful, both caters and domestic staff. I'm not sure about night staff as I never see them but my husband is sometimes negative about his night experiences,
which maybe the dementia talking! He occasionally does not have a continence pad on and I've had a couple of accidents when taking him out because of this. He is sometimes dressed with non matching clothes. The laundry service is excellent. Visitors are always made welcome and never made to feel a nuisance. It is sometimes hard to get in at weekends when there is no one in the office, this can be frustrating ringing the bell for 10 minutes. But thank you for all you do in difficult times circumstances , my family and I are most appreciative.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for the lovely comments that I will pass on to staff. I will also review with staff about the entry at weekends to try and make it a quicker response.

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Review from Martin B (Brother of Resident) published on 21 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradbury Grange is a wonderfully safe and welcoming place where both residents and visitors can relax and be themselves. I have found it immensely reassuring the way the smallest of incidents is reported back to me by phone so that I can feel involved and know that my sister is getting the very best
of care. I have never had any regrets in my choice of Bradbury Grange as a lovely home for my sister as she struggles with alzheimers disease. Excellent staff, excellent accommodation, excellent food and a lovely atmosphere.

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Review from Ellen L (Daughter of Resident) published on 18 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Bradbury Grange for three months now, and I have been consistently impressed by all of the staff there. There is great continuity of care, with the same familiar friendly faces on a regular rotation.
When mum arrived she was made to feel very welcome, and was so happy that she could
bring her favourite pieces of furniture and pictures, as they meant so much to her. It has become very much a home from home which is always kept fresh and clean.
The food on offer is freshly made and is of a high quality.
When mum was poorly they kept me up to date at all times and were prompt in involving the relevant medical practitioners. The staff then kept a very close eye on her and any additional needs were taken care of.
Mum is happy and settled, and after the stress and worry of moving her into a care home, I now wouldn't hesitate in recommending Bradbury Grange.

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Review from Claire B (Daughter of Resident) published on 27 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents were residents at this lovely home and were excellently care for by all of the staff. We always felt welcomed when we visited, as if the home had become part of our family and we became a part of theirs. The staff did not just care for my parents - they really cared about them. Mum
particularly loved spending time in the beautiful garden. We have felt so reassured by all of the staff at Bradbury Grange. The home is managed well, kept very clean and we were always kept well informed. We can't thank the staff enough for all of their care and effort.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for your review. It is great to hear that you really value the team at Bradbury Grange and are supportive of the care that we provide.

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Review from Mary K (Daughter of Resident) published on 1 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradbury Grange is a very welcoming Care Home. The whole team are all very friendly and show great love & kindness for the residents.They are professional in their work and are very approachable & understanding towards the residents individual needs as well as giving support to the visiting families/
friends, making it a happy environment to live in, it also provides a beautiful garden area and fun activities on a regular basis, art, music, pet visits and games etc that the residents can get involved in.The Chef cooks a variety & nutritional meals daily and makes very yummy cakes too
I can't praise this home enough for looking after our precious Mum

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Review from A S (Sister of Resident) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only speak from my experience of observing. My sister is in the care home not me. I know that she is cared for, kindly and compassionately. All the carers I have met have been caring, cheerful and I can even say loving towards my sister, and very patient. I took my time to ensure that Bradbury
Grange was the best home we encountered.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for your kind words about Bradbury Grange. Your comments will be shared with the team.

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Review from S N (Son of Resident) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the care, staff that my mother receives
All the staff that my wife and I have contact with are professional, friendly and sympathetic to my mother's needs.
This is across all the team from management to the the carers and domestic staff
The laundry team do a great job, returning the
clothes quickly and very clean.
The carers take time to talk to my mother who can get a little upset sometimes.
They quickly jump on any health issues and listen to our concerns if we have any.
The catering is very good and needs to be commended
We can approach senior staff if we need to but seeing them nearly every time we visit puts our minds at rest that mum is being well looked after.
She insists on regular visits to the hairdresser, and why not.
The atmosphere is first class and we are encouraged to take our dogs into the home and the team appear to enjoy this more than our dogs
Overall we are happy and believe we have a super relationship with everyone there

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for the lovely words about the whole team at Bradbury Grange. I will be sure to pass this on to the team.

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Review from Dorothy B (Wife of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I received a wonderful welcome to the home, with attention and consideration to every detail.
The staff were very professional and efficient in dealing with all requests.
The well-being of all is paramount and it is a home with much tender loving care.
All staff appear to be full of much kindness
to residents and visitors.
In many cases, the resident has to give up their home, creature comforts and things they know and love, which is a bereavement in itself, therefore, this condition receives much care until the resident has settled down.
There is always someone available to give help, direction and guidance.
It is wonderful for a loved one to say, at last, I feel safe! I am contented and well cared for.
Staff go the extra mile to spread happiness.
The church services, led by the Chaplain and other ministers, are a great help and enjoyed by those who attend.
Entertainment provided is varied, and suited to the needs of those partaking; there is much laughter and enjoyment.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you so much for your kind words about Bradbury Grange. It is so important to us, as a team, to provide personalised support to our residents and to their families. The team work hard to make it a person's home and create a caring welcoming atmosphere.

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Review from Christine P (Friend of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Bradbury Grange is excellent. Residents are treated kindly and with respect as are the visitors. Everywhere is very clean and welcoming. I would recommend Bradbury Grange to anyone unreservedly.
Well done to all who work there!

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for your kind words. I will relay this to the staff team who work to ensure these standards are met.

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Review from Dee S (Daughter of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Considering Mum's age and health condition, she doing well and seems settled now.
Very homely atmosphere, staff, residents and visitors make it so (based on recent visits) a little sadness sometimes, but overall joyous, upbeat atmosphere.
Nice environment, nice, caring attentive staff, visitors made
very welcome, nice food. Facilities and materials, interesting books to browse through, objects, therapy objects to focus on and enjoy.
My mum had 1 to 1 singing therapy, also group therapy takes place in the main living area with all residents.
A trip to the local museum next week. All reassuring.

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Review from John J (Son of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased. Mum seems to be settling in ok.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for completing a review. We are grateful as it gives us the opportunity to improve our service.

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Review from S M (Niece of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this home is lovely. Clean, comfortable and friendly. The staff are professional and welcoming. My auntie always looks happy, comfortable and well cared for. A lovely buzz about the place, with entertainment for the residents - what else can you ask for?

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Review from Ursula S (Partner of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my partner three to four times weekly. I am always treated with kindness, consideration and respect. The same is true for my partner, who has multiple needs and many mood swings which are all taken into careful consideration in the way she is being looked after. Staff team work incredibly hard,
but they have a positive attitude and are well supported by management. I have visited a number of care homes, this is the best!

Reply from Kim Saint, Home Manager at Bradbury Grange

It’s a pleasure to welcome you and everybody else who visits the home, either to look around, volunteer or visit loved ones. Thank you for your kind words.

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Review from Petrine W (Daughter of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident now for three months at Bradbury Grange and moving from her own home to residential care closer to me has been a hard transition for her and all the staff have been very supportive, kind and friendly to both her and myself.
I am really pleased with how well Mum is now putting
on weight, she really enjoys the food and looks 100% healthier.
The caretaker has been great in assisting to personalise her room so that she has familiar surroundings including a very large plant!
This move has given me such peace of mind knowing that my mum is safe and secure and very well supported and cared for by all the staff. I thoroughly recommend Bradbury Grange.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for your lovely review. We are grateful for the kind words given and these will be shared with the team, which supports them to know that the job they do is very worthwhile.

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Review from J H (Daughter of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Bradbury Grange for over three years now. It feels homely when you walk around, which is the reason for choosing this particular home. The staff are caring and attentive and the residents seem happy. It has also improved recently with more staff being employed.

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Review from Andrew L (Son of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff ensured that my father settled into Bradbury Grange with care and kindness at a difficult time of year. Nothing was too much trouble. He is now thriving in his new surroundings. We are very grateful.

Reply from Kim Saint, Home Manager at Bradbury Grange

Thank you for your kind words, which will be appreciated by all the team.

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Review from T B (Friend of Resident) published on 15 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was only at Bradbury Grange for a very short period, but the staff were very kind and attentive. They did everything to make her comfortable and content. The staff especially, went out of their way to provide her with a radio station through a tv, when modern DAB outlets failed. I would not
hesitate to recommend Bradbury Grange.

Reply from Tim Bailey, Deputy Home Manager at Bradbury Grange

Thank you so much, your friend was a delight to care for, and the team were so grateful to hear your kind words.

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Review from H B (Daughter of Resident) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident here for the last six months. His transition from home life to being in a residential establishment was not easy, but was very well facilitated by the kind, friendly and helpful staff. Since being there he looks 100% better and although still settling in, I am confident
that I have no worries regarding his care. My only quibble and this is petty, but it would be nice to see some more plants around, as I do believe 'greenery' can have a lovely soothing effect. Maybe the residents, if they were up to it, could participate in their care.

Reply from Sadie Porteous, Home Manager at Bradbury Grange

Thank you so much, for your kind recommendation and your suggestion.

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Review from T R (Brother-in-law of Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been here for four years and is still happy and well. She is looked after very well. Thank you all.

Reply from Sadie Porteous, Home Manager at Bradbury Grange

Thank you for your kind words. We are delighted that you feel your sister-in-law is looked after very well. She is a pleasure to care for.

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Review from J S (Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to this home for respite having lost my husband some months ago, I have received such care and kindness from the staff and some of the residents. I have decided to become a permanent resident for I feel safe, secure and comfortable. The caretaker has made my room very homely for which I am grateful.
I can see my family and enjoy the rest of my time in here.

Reply from Sadie Porteous, Home Manager at Bradbury Grange

Thank you for your lovely review, I am delighted to hear that you are happy and feel safe and comfortable. Our caretaker is an absolute star and we are lucky to have him. I will pass on your compliments to the team.

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Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Bradbury Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.715 for Bradbury Grange is calculated as follows: ( (110 Excellents x 5) + (40 Goods x 4) + (1 Poors x 2) ) ÷ 151 Ratings = 4.715

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradbury Grange is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Oct 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

Meet the Team (4)

Kim

Kim Saint

Job Title: Home Manager

Joined: 2022

Bradbury Grange's dedicated team is led by Home Manager Kim Saint who brings over 40 years of care expertise. Kim joined in November 2022 and has since transformed the home into the vibrant, welcoming place it is today. Her leadership inspires the team daily - from Janine’s pub quiz fundraisers at the local Neptune pub to Olivia’s lively activities, to Ann, who has been part of the MHA family for an incredible 44 years.

Ann

Ann Campbell

Job Title: Senior Care Assistant

Joined: 1980

Ann joined MHA in 1980 and is our longest serving team member. Initially based at Cliff Deane in Tankerton, she moved to Bradbury Grange when residents transferred there in 2010 and is now a senior carer.


“I feel very honoured to be MHA’s longest serving employee. One of the best things over the years has been getting to know the people you care for, having a laugh with them and solving their problems as well as getting to know their families.


“Being a care worker is an interesting job. It is not without its challenges but it is very rewarding. You have to have patience and be interested in the people you care for. I always say to those joining to look at it like caring for your grandparents and how you would want to treat them."

Paula

Paula Hardisty

Job Title: Administration Manager

Joined: 2019

Paula has been the Administration Manager at Bradbury Grange since 2019. She enjoys her role, in particular using her skills and experience to solve any issues as they occur. One of the best aspects of her job has been getting to know both the residents and staff.


Previously Paula was in the Women’s Royal Army Corps and also worked for the MOD and Kent Police in the Criminal Justice Unit.


She has two grown up children, enjoys coastal walks with her dog Oscar and socialising with friends.

Olivia

Olivia Galvin

Job Title: Activities Co-ordinator

Joined: 2023

After completing her education in health and social care, Olivia joined Bradbury Grange as a care assistant before moving into her current role. As an activity coordinator, she enjoys taking residents out, having a laugh with them and making sure they are happy and comfortable.


“In the two years I have worked here, it has taught me a lot, especially on how to stay patient, calm and most importantly look after the needs of the residents. When I first started, I was immediately looked after and I want to credit all those who gave me help, advice and allowed me to shadow them. I love working at MHA Bradbury Grange, it's a great place to work and I like being the youngest at the home. One of my colleagues has been here for more than 40 years so the experience you get is second to none."

Frequently Asked Questions about Bradbury Grange

What types of Care is Bradbury Grange registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bradbury Grange have?

There are 50 Single Rooms.

What are the Facilities & Services at Bradbury Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bradbury Grange to the centre of Whitstable?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bradbury Grange to verify any information. View our terms and conditions. Bradbury Grange has an Enhanced Service - more info.