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Bradbury Grange

74 Canterbury Road, Whitstable, Kent CT5 4HE
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Bradbury Grange, Whitstable
Bradbury Grange, Whitstable
Bradbury Grange, Whitstable

Bradbury Grange offers tailored residential and residential dementia care for 50 residents in a welcoming, supportive and friendly environment. The home offer a homely, family atmosphere with comfortably furnished bedrooms and en suite wet rooms.

With large gardens, a summer house, a busy activities calendar, coffee shop, reflexology, hair salon to name a few, Bradbury Grange offers something for everyone. The home provide 24-hour support which ensures the residents continue to...  

Care Provided by Bradbury Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,516 - £1,634N/A
Residential Dementia Care£1,634 - £1,782N/A

Contact Bradbury Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in charge

  • Kim Saint (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Single Rooms with ensuite Wet Room (50)

Bradbury Grange Reviews (58)

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9.5

Bradbury Grange has a Review Score of 9.5 (9.508) out of 10, based on 16 reviews in the last 2 years. Over all time Bradbury Grange has 58 reviews.

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Review from Laura K (Daughter of Resident) published on 29 July 2020 Submitted via Website
Overall Experience

My father has been a resident at Bradbury Grange for two years. In that time his Vascular Dementia has progressed and he is now in the later stages of the disease. He therefore needs complete care, including personal hygiene, feeding and mobility. All of the staff are amazing and treat all residents with dignity and respect. This includes all of the staff, not only the carers. The manager, admin staff, housekeeping, kitchen staff and volunteers have a vested interest in all the residents. When you contact the home or visit they are all so caring and friendly to residents and relatives alike. I feel at home there and it was obvious from the onset that my father was happy there too. The rooms are homely with en-suite bathrooms. Residents are free to stay in their rooms but are encouraged to mix in the communal lounges and garden and take part in a host of activities. During the current COVID-19 pandemic, the staff have been fantastic keeping our loved ones safe. It's the best home.

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Review from Vinita (Daughter of Resident) published on 28 July 2020 Submitted via Website
Overall Experience
This is a wonderful care home, set in beautiful grounds. Most importantly the staff are caring, attentive and kind. Mum moved into the home in the middle of March 2020 and the care home manager went out of her way to make that possible. Mum's room has an en-suite WC and shower and a view of the garden. Most touchingly, the staff had put a potted orchid in the room as they had heard Mum was originally from Singapore and wanted her to feel welcome.
Covid-19 has made this an extremely challenging time for the home and worrying time for residents and relatives. Bradbury Grange has done everything possible to keep their residents and staff safe and the relatives informed. They have often been ahead of Government advice in their procedures. Recently I've been having regular socially distanced visits with my Mum in the garden. It is also possible to Skype.

Mum reports that the food is all home-cooked and of a good standard. She particularly enjoys the cakes and desserts!

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Review from Judith G (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

My uncle lived at Bradbury Grange for 18 months and my mother has been there for two years. The staff are friendly, professional, hardworking and caring. The activities are good but another leader is needed and the budget increased. My mother is very contented, well-fed and secure there. I have got to know many staff well and always feel welcome. I was very pleased a carer was giving everyone fruit.

Reply from Sadie Porteous, Home Manager at Bradbury Grange

Thank you for your compliment. Your feedback is very much appreciated. We are currently advertising for another activity co-ordinator and we are looking forward to the right person joining our team at Bradbury Grange.

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Review from Cilla M (Daughter of Resident) published on 9 October 2019 Submitted via Website
Overall Experience
My mother had a fall in her room one Saturday night in August and suffered a head injury. She was attended to by a staff member immediately and the '999' call made and then I was phoned. Being a busy night, I arrived well before the ambulance crew.
I witnessed incredible care, kind attention, unruffled efficiency and calm from the night staff, whilst awaiting medics. There were always two staff in the room. One was on the floor supporting and caring for my mum, whilst the duty manager prepared everything necessary (i.e. medical notes, night bag) in readiness for the possibility of hospitalisation.
When the medics arrived, they gave her a thorough examination, her wound was cleaned and dressed and thankfully, a hospital visit was deemed unnecessary.

Throughout this, all staff demonstrated their kindness, care and compassion. I am very happy with the standard of day to day care but, after this, I am even more reassured that I made the right decision in choosing Bradbury Grange for my mum.

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Review from Deborah L (Daughter of Resident) published on 16 April 2019 Submitted via Website
Overall Experience
My elderly mother moved to Bradbury Grange in July 2018. She had been living in supported living but following several falls needed a higher level of care. She sadly declined during her 7 months living at Bradbury Grange and died in January 2019. The care home staff provided excellent care to my mother, especially during the last month of her life when she needed a lot of extra care. The staff were very attentive and kind in their care and showed a lot of understanding. They were also very supportive of the family during this period.

The only problems I have observed are at senior management level with a high turnover of senior managers. Staff did not always appear supported by senior management and there was a lack of admin support.

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Review from Peter L (Son of Resident) published on 14 February 2019 Submitted via Postal Card
Overall Experience
A very professionally run care home. The staff are exceptional - all very caring and considerate. Everything provided from food, laundry, medication and entertainment is first class.
Whatever the staff get paid - it is nowhere near enough.

They are truly first class.

Reply from Julie Moore, Home Manager at Bradbury Grange

Thank you very much for your lovely review. It is a privilege to care for your loved ones and humbling to receive such positive feedback.

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Review from V A (Daughter of Resident) published on 18 January 2019 Submitted via Postal Card
Overall Experience
Bradbury Grange is friendly but generally short staffed.
The staff are excellent but clearly have problems due to short staffing.
Food is generally good and plentiful but sometimes awful (overcooked for example).
The ground floor lounge always smells bad.
Residents' feedback, meetings with management, not clear at present.

Lack of outings (due to lack of staff).

Reply from Raden Mauremootoo, Home Manager at Bradbury Grange
Thank you for taking your time to offer your feedback. We always value both positive and negative observations. We are sorry to hear that we haven’t met your expectations and it would be most helpful if you could meet with our Home Manager to discuss this.

We have recently reviewed our staffing...  

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Review from J A (Wife of Resident) published on 2 November 2018 Submitted via Website
Overall Experience
From my initial visit, I was really impressed with the care team (including everyone from admin to maintenance), who were all friendly. I saw them treat residents in a familiar manner, but with great respect. If the team are not right, it doesn’t matter how nice the building is. However, the house is lovely too. The lounges and quiet seating areas are all used, residents are in their own rooms, only if they wish to be. There is a lovely, proper garden, with seating areas and a summer house. The bedrooms are large, all have an en-suite wet room, and the furniture is of an excellent quality. (I have visited many homes, and this is by no means universal).

I have every confidence that my husband is really well looked after, better than I can do myself because he has a whole team now! The care is really person-centred. I am very thankful that I found this excellent home.

Reply from Julie Cleary, Home Manager at Bradbury Grange

Thank you very much for your lovely review. We are continuously working to ensure that our residents and their loved ones are happy and it is always appreciated when people take the time to give us such lovely feedback.

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Review from Kay B (Daughter of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience

The staff at Bradbury Grange are diligent, caring and kind. They provide individual attention to detail, treat residents with respect. They follow up requests from relatives and are always courteous. They are however rushed off their feet, especially at weekends. There are not enough staff.

Reply from Julie Cleary, Home Manager at Bradbury Grange

Thank you for your very kind words. The staffing levels have recently been reviewed and staffing levels were increased base on the dependents of the needs of residents currently living in the Home. Your feedback will be used to help us improve the quality of care that we provide. Thank you.

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Review from Norma T (Resident / Service User) published on 2 October 2018 Submitted via Postal Card
Overall Experience

Lovely garden. Beautiful building. Friendly staff and very helpful. Very nice room with lovely view and super wet room within my room.

Reply from Julie Cleary, Home Manager at Bradbury Grange

We are so glad to hear that you are happy here with us at Bradbury Grange and we will continue to improve and meet your needs.

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Review from Mike T (Son of Resident) published on 2 October 2018 Submitted via Website
Overall Experience

Collectively, the care and support staff are an exceptional group of people, highly dedicated and fully committed to the well being of all residents.

Reply from Julie Cleary, Home Manager at Bradbury Grange

Thank you very much for your lovely recommendation. It is great for the team to know that they are valued and we continue to strive towards excellence in care.

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Review from Doreen F (Resident / Service User) published on 24 May 2018 Submitted via Postal Card
Overall Experience

Good organisation. Clean, attractive premises. Warm welcome.

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Review from C W (Resident / Service User) published on 24 May 2018 Submitted via Postal Card
Overall Experience

I am totally satisfied with the treatment I receive.

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Review from Angela P (Daughter of Resident) published on 23 May 2018 Submitted via Postal Card
Overall Experience

Pottery workshop with residents. 8 residents actively participated and 2 watched with interest, 2 family members helped. The activity was led by a local potter. Explanations were very clear so all could participate. Lots of good conversations, especially with those who had previous skills in potter (one resident had been a potter). Others who had no previous experience quickly learned. At the end of the activity, the residents asked: "when the lady would be coming again"?

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Review from Sally T (Daughter of Resident) published on 31 July 2017 Submitted via Postal Card
Overall Experience
My dad has been here 10 months approximately. He is very happy and has many friends. The rooms are clean, spacious and private. He has a sit-down shower and toilet en-suite and can have a bath too if preferred. Dining rooms and meals are like a luxury hotel with drinks and snacks.
Excellent management. Staff talk to residents and are friendly and kind. Beautiful gardens. Rooms to take visitors and a big lounge too.
Lots of entertainment - parties - my dad had a singer come and people clapped and sang and some danced at his 92nd party.

Church service if people want it. Films, skittles, art, teddy tombola and garden party and Strawberry Fair this month. Excellent place.

Reply from Raden Mauremootoo, Area Manager at Bradbury Grange
Dear Sally,
Thank you for taking the time to tell us about your experiences of Bradbury Grange.

I am so pleased to hear your feedback covering all aspects of our service. Your comments are much appreciated and will be fed back to the staff team. Thank you again.

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Review from Olive (Daughter of Resident) published on 3 July 2017 Submitted via Website
Overall Experience

After living independently, this has been dad's home for the last 10 months - dad has dementia and was starting to become quite frail.

I looked at 5 homes in Whitstable and knew that Bradbury Grange was perfect for this time of dad's life.

Our first concern was for dad to be safe as in the night he can become confused. Bradbury has movement sensors and sensor mats in addition to the staff carrying out checks on residents. The rooms smell fresh, have ensuites and showers. The home has state of the art bathrooms - my dad loves his bath times and finds them very relaxing here.

There are 3 gardens (one a sensory garden) - It is wonderful to see the residents in the garden chatting/talking about the vegetables and listening to the birds.

The activities/entertainment is as good as being on holiday and help keep the residents active physically and mentally.

The managers and area manager are extremely kind, supportive and helpful.

We have peace of mind that dad lives here.

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Review from Sally C (Daughter of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience
My father is very happy and content here. The staff are friendly and helpful. His room is spacious and clean. There is a very good community feeling with residents talking to each other and making friends. Meals are good with lots of choice and a nice dining room downstairs and upstairs.

Beautiful gardens. There is a church meeting and music on Sundays. Regular music (1940's - 1990's) for residents and visitors. Residents join in singing and dancing if they can (sitting or standing). Art activities and exercise. We like the little area where families can sit away from lounge if you want to.

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Review from William H (Resident / Service User) published on 27 March 2017 Submitted via Postal Card
Overall Experience

In September last year, I lost my wife after 75 years, it upset me quite a lot. I was using care home support but it wasn't enough as there was no night care, so my lovely daughter spent time looking around for a nice care home, first the price and second would Dad like it? Bradbury Grange was the one. It is fantastic, thank you a very happy 95-year-old.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 October 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 30 Jan 2025

    There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...

  • 30 Jan 2025

    Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...

  • 30 Jan 2025

    A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...

Upcoming Events

There are no upcoming events for Bradbury Grange.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: MHA
  • 31 Jan 2025Recipient: MHA
  • 31 Jan 2024Recipient: MHA

Accreditations

There are no accreditations posted yet for Bradbury Grange.

Meet the Team (4)

Kim Saint
Kim SaintJob Title:Home ManagerJoined: 2022

Bradbury Grange's dedicated team is led by Home Manager Kim Saint who brings over 40 years of care expertise, having previously worked as a registered nurse and managed care homes both as a home and area manager. Kim joined in November 2022 and has since transformed the home into the vibrant, welcoming place it is today.

A talented photographer, Kim's stunning wildlife images have been exhibited in Kent and London galleries.

Niran Subedi
Niran SubediJob Title:Deputy Home ManagerJoined: 2021
Since joining Bradbury Grange in 2021 as a Care Assistant, Niran has been promoted twice to Senior Care Assistant and to Deputy Manager. Previously, he worked as a social worker in Nepal for 9 years.

Niran holds a Level 3 Diploma in Adult Care and loves cooking while listening to music and a keen motorcyclist.

He says "Bradbury Grange is a beautiful care home with lovely residents and a caring team. Thanks to strong leadership and mentoring from the Home Manager and fantastic colleagues, I have been able to achieve everything with proper guidance and support. Bradbury Grange is not only a workplace but home for me."

Paula Hardisty
Paula HardistyJob Title:Administration ManagerJoined: 2019

Paula has been the Administration Manager at Bradbury Grange since 2019. She enjoys her role, in particular using her skills and experience to solve any issues as they occur. One of the best aspects of her job has been getting to know both the residents and staff.

Previously Paula was in the Women’s Royal Army Corps and also worked for the MOD and Kent Police in the Criminal Justice Unit.

She has two grown up children, enjoys coastal walks with her dog Oscar and socialising with friends.

Ann Campbell
Ann CampbellJob Title:Senior Care AssistantJoined: 1980

Ann joined MHA in 1980 and is our longest serving team member. Initially based at Cliff Deane in Tankerton, she moved to Bradbury Grange when residents transferred there in 2010 and is now a senior carer.

“I feel very honoured to be MHA’s longest serving employee. One of the best things over the years has been getting to know the people you care for, having a laugh with them and solving their problems as well as getting to know their families.

“Being a care worker is an interesting job. It is not without its challenges but it is very rewarding. You have to have patience and be interested in the people you care for. I always say to those joining to look at it like caring for your grandparents and how you would want to treat them."

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