Ashworth Grange

My only disappointment is regarding mum's hearing aid. It has been lost - both private hearing aid which cost £2,300 and then her NHS hearing aid. Meaning now she has been without a hearing aid for 6 months and cannot hear as deaf in both ears.

Lovely room and equipment, food was very tasty. All safety during COVID put in place and they tried their best for us to visit. Her clothes were washed and personal care given each day that she was happy with. Medication not given on the morning of discharge. Seem a friendly team.

We would like to thank everyone at Ashworth Grange for looking after my mother-in-law over the last, almost 6 years. You took over what we struggled to do as a family, which was to look after and keep her safe, so this is a thank you to all involved, from cleaning to management. Over the years we have seen the love and care she got from you all, the nicknames you called her, and the loving words you spoke to her. The way you encouraged her to do things, without getting frustrated. You are very special people doing a really difficult job. Knowing that she was safe and well in a clean, comfortable, and welcoming home was a relief, especially over the last very difficult year. Whenever we came to visit we were made very welcome, with cups of tea, biscuits, and banter. In the last few days of her life, your compassion and empathy were exemplary. Her environment was really calm with soothing music and I would like to thank you for the care you also showed to me.

My mother visited for a weeks respite care. From the first time I contacted the home I felt reassured that mum who has dementia would be well looked after, I wasn't wrong the staff are wonderful she enjoyed her stay so much she didn't want to come home! I hope to take her again soon if they continue to offer 1 week respite.

Have not seen the patient since 2019! Just so good to see her well and happy.

On arrival, we were greeted by both management and the staff. The suitcase was taken away for clothes to be labelled and then hung up in the room. I was invited to stay for lunch after which the staff took over and settled my wife in. Overall excellent facility.

Very pleased with the care the home provides. Staff, facilities, etc are amazing.

My mother was placed at Ashworth Grange for care assessment after a fall. My father was also there for 7 months the previous year. Both Mum and Dad were made very welcome and Mum was really happy when the staff were able to talk to her about my Dad. When we visited she looked well cared for and had no complaints about her care.

My mum's care is second to none. She gets really good care from the staff and management. They listen to us if we have any queries about mum. She is very happy there and if she is happy, I'm happy. I am always made to feel welcome when I visit mum. Staff go out of their way to make all residents happy with all the activities they put on during the day for them. Thank you to all staff.

The visit ran smoothly; my uncle was so happy to see me. I had not seen him for 12-months, so did not know what his response would be! We talked a lot about family, which he remembered. He looked very smart, content and very happy. We are really happy with his care. He is been well looked after by the staff, which is very reassuring, and it's clear to see. We love and miss him so much. The visit was priceless. Thank you.

I find it difficult to write a comprehensive review of the Care Home. My wife has been a resident for just over six months, but due to the Pandemic, I have never actually been inside the Home. However, I feel at this stage I could enter a 'part' review on our experience so far. My dealings have been mainly by telephone/video call and recently a well-converted room for visits. The Staff have all been courteous, understanding and kind, and they have made my wife welcome. It is a great relief that she seems happy, well cared for and safe in their company. It is not always easy communicating by video chat, but the Staff help greatly in their gentle manner and experience. I feel confident that Ashworth Grange will look after my wife, and ensure that she is safe, well and happy. Thank you all.

Visited Mum recently in a special room. Not sure Mum recognised me wearing a mask and gown but still enjoyed the visit. Thank you.

It was reassuring to see Mum looking well and happy. It seems obvious to me that she thinks the world of all the staff and that, in turn, they think the world of her. Thank you.

My mother lived at Ashworth Grange for 2 and a half years and found the environment comfortable and safe. The staff were conscientious towards the residents, showing safety, humour and thoroughness. Activities were varied, the environment pleasant and having a room with an outside door allowed her to access the garden area. Staff were very professional and supportive of all residents.

After two happy years at the Ashworth Grange care home, my mother died peacefully in the home. The care workers treated my mother as if she was their mother. I could not have wished for better, more considerate, attention. Especially, in the last few weeks for her life, when she could not speak and her eyesight failed, my mother was treated with dignity and love. Under these very difficult circumstances due to Covid restrictions, I could not visit her at all for several months. The staff went the extra mile to accommodate me with FaceTime and Zoom communications on their phones and computer tablets. Her end of life care was superb. Thanks, is too small a word to convey my gratitude to the staff of the Ashworth Grange care home. They were her angels on earth!

Ashworth Grange provided a wonderful safe and caring home to my father when his dementia got too difficult to look after him at home. Staff were excellent with him and also my mother who visited every day. A few words here cannot express my gratitude to all the staff there. True heroes.

We visited Mum today for the first time in 7 months because of COVID. It was a lovely experience. We sat outside and talked through a window. Although our Mum has dementia she clearly recognised us both. She smiled and laughed throughout the visit. I would like to thank Ashworth Grange for looking after Mum in these difficult times. I would recommend Ashworth Grange as a place for a loved one to live their later years.

All the staff are enthusiastic, smiling and happy to help. The home is always very clean and tidy and I would highly recommend it.

I called to attend to the spiritual needs of a resident of Ashworth Grange. I was met with pleasant staff who informed me of the need to wear a gown and gloves. The staff member assisted me with these and took me to see the resident who was in bed. The resident looked peaceful, comfortable and was in every way dignified. I was given the privacy of being able to celebrate the sacrament of the sick which I appreciated. When leaving Ashworth Grange the staff were pleasant and helpful as they had been on my arrival.

My mother has been a resident at Ashworth Grange for just over a year. She has done so well. We, as a family, could not be happier with her care. We had a tea party for Mum's 90th birthday on the 24th of January. We held the party in the newly refurbished cafe, which is so much better. It is light and bright and looks a lot more spacious than before. Mum really enjoyed her family and friends being with her on her special day.